You've booked your dream Marriott stay, the bags are packed, and the excitement is building! But then, a sudden thought pops into your head: where is that confirmation number? Don't panic! It happens to the best of us. That little alphanumeric code is your key to managing your reservation, from checking in seamlessly to making modifications. This comprehensive guide will walk you through every possible scenario for finding your Marriott confirmation number, ensuring a smooth and stress-free travel experience.
Let's dive in and get you reunited with that all-important number!
How to Find Your Marriott Confirmation Number: A Step-by-Step Guide
Step 1: Check Your Email Inbox (and Spam Folder!)
This is by far the most common and easiest way to find your Marriott confirmation number.
1.1 The Immediate Post-Booking Email
What to look for: Immediately after completing your reservation, Marriott sends an automated confirmation email. This email is your primary source for the confirmation number. It usually arrives within minutes of booking.
Subject Line Clues: Search your inbox for emails with subject lines like:
"Your Marriott Bonvoy Reservation Confirmation"
"Marriott Hotel Reservation Confirmed"
"Confirmation for Your Upcoming Stay"
"Your Reservation Details from Marriott"
Sender Information: The email will typically come from a Marriott address, often something like "reservations@marriott.com" or "Marriott Bonvoy."
Where to find it in the email: The confirmation number is usually prominently displayed at the top of the email, often in bold text or a large font. It's an alphanumeric code, typically 8 or more characters long.
1.2 The Dreaded Spam/Junk Folder
Don't forget to check here! It's surprisingly common for legitimate emails, especially automated ones, to end up in your spam or junk folder. Before you do anything else, take a quick peek.
How to check: Navigate to your email provider's spam or junk mail section and look for any emails from Marriott. If you find it, mark it as "not spam" to ensure future emails from them land in your main inbox.
Step 2: Access Your Marriott Bonvoy Account (The Digital Hub)
If you're a Marriott Bonvoy member (and you should be, for the perks!), your account is a treasure trove of your reservation history.
2.1 Logging In to Marriott.com
Go to the Marriott Website: Open your web browser and go to
www.marriott.com Sign In: Look for the "Sign In" or "My Account" option, typically in the top right corner of the homepage.
Enter Your Credentials: Input your Marriott Bonvoy email address or member number and your password.
2.2 Navigating to "My Trips" or "Upcoming Stays"
Find Your Reservations: Once logged in, look for a section titled "My Trips," "Upcoming Reservations," or "Account Activity." This is usually found in the main navigation menu or under your profile icon/name.
Locate Your Reservation: Within this section, you should see a list of your past and upcoming reservations. Find the specific reservation you're looking for.
View Details: Click on the reservation. This will expand the details, and your confirmation number will be clearly visible, often alongside other information like check-in/check-out dates, hotel name, and room type.
2.3 Using the Marriott Bonvoy Mobile App
Download and Log In: If you haven't already, download the Marriott Bonvoy Mobile App from your app store (available for iOS and Android). Log in with your Bonvoy credentials.
"Trips" Section: The app typically has a "Trips" or "Reservations" icon at the bottom of the screen. Tap on this.
Upcoming Stays: Your upcoming stays will usually be displayed by default. Tap on the relevant reservation, and the confirmation number will be readily accessible. The app offers a convenient way to manage your bookings on the go.
Step 3: Utilize the "Look Up a Reservation" Tool (Even Without an Account)
What if you booked as a guest, or simply can't recall your Bonvoy login details? Marriott has a dedicated tool for this!
3.1 Accessing the Look Up Tool
Direct Link: Go to the Marriott website (
www.marriott.com Information Required: To use this tool, you'll generally need to provide:
Your first name
Your last name
The check-in date of the reservation
The email address used to make the booking
3.2 Entering Your Details
Accuracy is Key: Carefully enter the information as it was provided during the booking process. Even a small typo can prevent the system from finding your reservation.
Retrieve Your Number: Once you've entered the details, click "Find Reservation," and if a match is found, your confirmation number will be displayed.
Step 4: Contact Marriott Customer Service (When All Else Fails)
If you've exhausted the digital options, don't hesitate to reach out to Marriott's excellent customer service. They have access to all reservation details and can quickly provide your confirmation number.
4.1 Preparing for the Call
Have Information Ready: To expedite the process, be prepared to provide:
Your full name (as on the reservation)
The hotel name
The check-in and check-out dates
The email address and phone number used for the booking
Any payment details you used (e.g., last 4 digits of the credit card) – this helps them verify your identity.
4.2 Calling the Marriott Reservations Line
Global Numbers: Marriott has reservation lines for various regions. For India, you can call 1800 258 2555 (for reservations). For US/Canada, it's typically +1-800-627-7468. You can find a comprehensive list of global reservation numbers on the Marriott website under "Help" or "Contact Us."
Speak to an Agent: Explain your situation clearly to the customer service representative. They will be able to look up your reservation using the details you provide and give you the confirmation number.
4.3 Using Marriott's Online Chat Feature
Website Availability: Many times, Marriott's website offers a live chat option. Look for a chat bubble icon, usually in the bottom right corner of the screen.
Provide Details: Engage with the chat agent and provide the necessary reservation details. They can often retrieve your confirmation number in real-time. This can be a faster alternative to a phone call if available.
Step 5: Contact the Hotel Directly (A Last Resort or for Urgent Needs)
If you're very close to your check-in date or have immediate concerns, calling the specific hotel directly can be an option.
5.1 Finding the Hotel's Direct Number
Marriott Website: Search for the specific hotel on the Marriott website. The hotel's direct phone number is usually listed on its individual property page.
Google Search: A quick Google search for "[Hotel Name] Marriott [City]" will usually bring up the hotel's official website with its contact information.
5.2 Explaining Your Situation
Front Desk Assistance: Call the hotel's front desk. Explain that you have a reservation but have lost your confirmation number.
Verification: They will ask for your name, check-in date, and possibly other identifying information to locate your booking in their system. Once verified, they can provide the confirmation number.
Frequently Asked Questions (FAQs)
Here are 10 common questions related to finding your Marriott confirmation number, along with quick answers:
How to find my Marriott confirmation number if I deleted the email? Check your email's trash or deleted items folder first. If not there, log into your Marriott Bonvoy account or use the "Look Up a Reservation" tool on marriott.com with your name, check-in date, and email.
How to retrieve a Marriott reservation without a confirmation number if I'm not a Bonvoy member? Use the "Look Up a Reservation" tool on marriott.com. You'll need your first name, last name, check-in date, and the email address used for the booking.
How to get my Marriott confirmation number if I booked through a third-party site (e.g., Expedia, Booking.com)? You will receive a confirmation number from the third-party site. While Marriott might have a linked reservation, it's best to contact the third-party booking site directly for their specific confirmation number. They can often provide you with the Marriott confirmation number as well.
How to access my past Marriott reservations to find a confirmation number? Log into your Marriott Bonvoy account on marriott.com or the mobile app, navigate to "My Trips" or "Activity," and look for a "Past Stays" or "Completed Trips" section.
How to find my Marriott Bonvoy member number if I forgot it? Your member number is often included in Marriott Bonvoy emails. You can also retrieve it by logging into your account on marriott.com (it's usually displayed on your profile dashboard) or by contacting Marriott Bonvoy customer service.
How to modify a Marriott reservation without the confirmation number? First, retrieve your confirmation number using one of the methods above (email, Bonvoy account, look-up tool). Once you have it, you can modify your reservation online via marriott.com or the app, or by calling Marriott reservations.
How to check my Marriott reservation status if I don't have the confirmation number handy? Log into your Marriott Bonvoy account or use the "Look Up a Reservation" tool on marriott.com using your personal details and check-in date.
How to ensure I always receive my Marriott confirmation emails? Add "marriott.com" and "Marriott Bonvoy" to your email safe sender list or contacts. Also, check your spam/junk folder regularly and mark Marriott emails as "not spam."
How to find the Marriott confirmation number for a group booking? For group bookings, the confirmation process might differ slightly. The group organizer usually receives the primary confirmation. However, if you're part of the group, you might receive an individual confirmation. If not, contact the group organizer or Marriott's group reservations line with the group name and dates.
How to get a copy of my Marriott hotel bill if I don't have the confirmation number? If you are a Marriott Bonvoy member, you can often access past bills through your "Account Activity" or "Past Stays" section. If not, or if your stay was recent, contact Marriott customer service or the hotel directly with your stay details; they can usually email you a copy.
