Have you been considering taking your Macy's shopping experience to the next level? Perhaps you're looking for more rewards and greater flexibility in how you use your card. If you currently hold a Macy's Credit Card (which can only be used at Macy's stores and macys.com), you might be interested in upgrading to the Macy's American Express Card. This isn't a direct "upgrade" in the traditional sense, but rather a re-application process where you're considered for the American Express version. This card offers all the benefits of the Macy's card plus the ability to earn rewards everywhere American Express is accepted.
Let's dive into a comprehensive guide on how you can potentially make this happen and what to expect along the way!
Step 1: Understand the Difference Between the Cards
Before you even think about "upgrading," it's crucial to grasp the fundamental differences between the two Macy's credit card offerings. This will help you determine if the American Express version is truly the right fit for your spending habits.
Macy's Credit Card (Store Card)
Where it works: Only at Macy's stores, Macy's Backstage, and macys.com.
Rewards: Earns points on Macy's purchases based on your Star Rewards status (Silver, Gold, Platinum).
Benefits: Primarily focused on Macy's-specific perks like Star Money rewards, bonus days, and special savings.
Macy's American Express Card (Co-branded Card)
Where it works: Everywhere American Express cards are accepted, including Macy's.
Rewards:
Earns the same Macy's points on Macy's purchases as the store card.
Additional rewards outside of Macy's! This is the key differentiator. You can earn:
3% back in rewards at restaurants (including delivery).
2% back in rewards at gas stations and supermarkets.
1% back in rewards on all other qualifying purchases.
1,000 points typically convert to a $10 Star Money Reward, usable at Macy's.
Benefits: Includes all the Macy's-specific perks, plus broader American Express benefits like Amex Offers and Entertainment Access (early access to tickets for concerts, theater, sports, etc.).
The Macy's American Express Card essentially combines your Macy's loyalty with a widely accepted general-purpose credit card.
Step 2: Assess Your Eligibility & Creditworthiness
Since this isn't a simple upgrade but rather a new application for the American Express version, your creditworthiness will be re-evaluated. Citibank, N.A. issues both cards, so they will look at your financial history.
What Lenders Look For:
Good Credit History: Lenders generally look for a FICO score in the good to excellent range. While there's no official published score requirement, a score of 670 or higher is often considered "good."
Consistent Payment History: Have you been making your payments on time for your current Macy's Credit Card? A history of responsible credit card use is paramount.
Low Debt-to-Income Ratio: This ratio compares your monthly debt payments to your gross monthly income. A lower ratio indicates you have more disposable income to manage new credit.
Sufficient Income: While not as strict as some premium travel cards, you'll need to demonstrate a stable income to support the credit limit.
No Recent Derogatory Marks: Bankruptcies, foreclosures, or significant delinquencies on your credit report can hinder your approval.
How to Check Your Standing:
Review Your Credit Report: You can get a free copy of your credit report from each of the three major credit bureaus (Experian, Equifax, and TransUnion) once every 12 months at AnnualCreditReport.com. Look for any errors and ensure your Macy's account is in good standing.
Check Your Credit Score: Many credit card companies and banks offer free credit score access. This will give you an idea of where you stand.
If your credit has taken a hit since you first got your Macy's store card, it might be wise to wait and build up a stronger credit profile before applying for the American Express version.
Step 3: The Application Process: Re-apply for the American Express Card
This is the most crucial step, as you're essentially applying for a new card. You cannot directly "convert" your existing Macy's Credit Card to the American Express version without a new application.
Sub-heading: Online Application (Recommended)
Visit Macy's Official Website: Navigate to the credit card section on macys.com. Look for information on applying for a new Macy's Credit Card or the Macy's American Express Card.
Locate the Application Link: There should be a clear "Apply Now" button or link. When you apply, you'll be considered for both the Macy's Credit Card and the Macy's American Express Card. If approved for both, you'll have the option to choose.
Complete the Application Form: You'll need to provide personal and financial information, including:
Full name, address, and contact information.
Date of birth and Social Security Number.
Employment status and annual income.
Monthly housing payment (mortgage/rent).
Review Terms and Conditions: Always read the fine print! Understand the APR, fees, and reward structure.
Submit Your Application: Once you've reviewed everything, submit your application.
Instant Decision (Often): Many applicants receive an instant decision. If approved, you may be able to start using your new card immediately for Macy's purchases (with a temporary account number). If not, it might go into a pending status for further review, or you'll receive a denial with reasons via mail.
Sub-heading: In-Store Application
You can also apply for the Macy's American Express Card at a Macy's store. A sales associate can guide you through the process. Be prepared to provide the same personal and financial information. This can be a good option if you prefer in-person assistance, but the online application is often more convenient.
Sub-heading: Via Phone
While less common for a new application, you could potentially inquire about the American Express card by calling Macy's Credit Customer Service. However, they will likely direct you to the online application or guide you through a similar process over the phone that still constitutes a new application. The number is typically 1-888-257-6757.
Remember, applying for a new credit card usually results in a hard inquiry on your credit report, which can temporarily ding your credit score by a few points. This is normal, but it's something to be aware of if you're planning other credit applications soon.
Step 4: What Happens After Application
Approval & Card Delivery
Instant Approval: If approved, you'll typically be notified immediately. Your new Macy's American Express Card should arrive within 7-10 business days.
Pending Review: Sometimes, applications require further processing. You might receive a message indicating this, and the bank will notify you by mail regarding the decision or if they need more information.
Denial: If denied, the issuer (Citibank, N.A.) will send you an adverse action notice detailing the reasons for the denial. This can be helpful if you want to work on improving your credit for a future application.
Activating Your New Card
Once your card arrives, you'll need to activate it. This can usually be done online through your Macy's account or by calling the activation number provided with the card.
Step 5: Managing Your New Macy's American Express Card ✨
Congratulations, if you've been approved! Now it's time to make the most of your new card.
Sub-heading: Online Account Management
Link Your Card: If you already have an online Macy's account, link your new Macy's American Express Card to it. This allows you to view statements, make payments, and track your Star Rewards.
Set Up Alerts: Enable alerts for payment due dates, large purchases, or when your balance approaches your credit limit.
Sub-heading: Understanding Rewards
Star Rewards Tiers: Remember your Star Rewards status (Silver, Gold, Platinum). The higher your status, the more points you earn on Macy's purchases.
Maximize External Spending: Consciously use your Macy's American Express Card for purchases at restaurants, gas stations, and supermarkets to earn higher reward rates outside of Macy's.
Redeeming Star Money: Once you accumulate 1,000 points, a $10 Star Money reward will be issued. These can be redeemed for merchandise at Macy's, Macy's Backstage, or macys.com. Be aware of the 30-day expiration on Star Money.
Sub-heading: Utilizing American Express Benefits
Amex Offers: Keep an eye on Amex Offers, which provide statement credits or bonus points for spending at various merchants. You'll typically need to "add" these offers to your card before making a qualifying purchase.
Entertainment Access: Explore early access to tickets for concerts, sports, and other events through American Express.
Travel Benefits (Limited): While not a full-fledged travel card, the Macy's American Express Card may offer some basic travel benefits provided by American Express. Check the terms and conditions for details.
Step 6: What to Do with Your Old Macy's Store Card (if applicable) ️
If you previously only had the Macy's store card and were approved for the American Express version, your old store card account might be closed automatically, or you might choose to close it.
Considerations:
Credit Utilization: Closing an old account can reduce your total available credit, which could increase your credit utilization ratio and negatively impact your credit score.
Length of Credit History: Your older account contributes to the average age of your credit accounts, which is a factor in your credit score. Closing it might shorten this average.
Redundant Card: If the Macy's American Express Card serves all your Macy's needs and more, keeping the old store card open might be unnecessary, especially if it has a small credit limit.
Carefully weigh the pros and cons based on your individual credit situation before deciding to close an old account.
Frequently Asked Questions (FAQ)
How to Apply for the Macy's American Express Card?
You apply for the Macy's American Express Card via the Macy's website's credit services section, in-store at a Macy's location, or by calling their credit customer service line. You'll fill out a new application, and your eligibility will be assessed.
How to Check My Eligibility for the Macy's American Express Card?
While there's no pre-qualification tool specifically for an "upgrade," you can assess your general eligibility by checking your credit score and report, ensuring a good payment history, and having a stable income.
How to Know if I Was Approved for the Macy's American Express Card?
For online applications, you often receive an instant decision. If not, Citibank, N.A. (the issuer) will notify you by mail regarding the outcome within 7-10 business days.
How to Maximize Rewards with My Macy's American Express Card?
Use your card for all Macy's purchases to earn points based on your Star Rewards status, and actively use it at restaurants, gas stations, and supermarkets to earn boosted rewards (3% and 2% respectively) outside of Macy's.
How to Redeem Star Money Rewards?
Once you accumulate 1,000 points, a $10 Star Money reward is issued. You can redeem this at Macy's stores, Macy's Backstage, or macys.com during checkout. Remember, Star Money usually expires in 30 days.
How to Contact Macy's Credit Customer Service?
You can contact Macy's Credit Customer Service by calling 1-888-257-6757 (TTY: 711) during their business hours, typically Monday - Sunday, 8 am - 10 pm ET.
How to Track My Star Rewards Points?
You can track your Star Rewards points and view your Star Money balance by logging into your Macy's online account and navigating to the "Macy's Credit Card" section.
How to Link My New Macy's American Express Card to My Online Account?
After receiving your new card, log into your macys.com account, go to the "My Account" section, and look for an option to "Add Your Card" or link a new credit card.
How to Understand the Fees Associated with the Macy's American Express Card?
The Macy's American Express Card typically has no annual fee. However, like all credit cards, it will have an Annual Percentage Rate (APR) for purchases if you carry a balance, and potentially fees for things like late payments or cash advances. Always review the cardholder agreement for full details.
How to Close My Old Macy's Store Card After Getting the American Express Version?
If you decide to close your old Macy's store card, it's best to call Macy's Credit Customer Service (1-888-257-6757) and explicitly state your intention. They can guide you through the process and ensure the account is closed properly after you've paid off any outstanding balance.
