The current date is July 7, 2025. Please note that specific offers, deals, and procedures from AT&T and Verizon can change over time. While this guide will provide a comprehensive overview based on general practices, it's always recommended to double-check the latest information directly with both carriers.
Ready for a Fresh Start? Your Ultimate Guide to Porting Your Number from AT&T to Verizon!
Tired of your current carrier? Feeling the pull of Verizon's network or perhaps a juicy new phone deal? Whatever your reason, moving your phone number from AT&T to Verizon might seem like a daunting task, but I'm here to tell you it's entirely doable, and with this step-by-step guide, you'll be navigating the process like a pro. So, are you ready to unlock a world of new possibilities with Verizon while keeping that familiar number your friends and family know and love? Let's dive in!
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| How To Port Number From Att To Verizon |
Step 1: Are You Eligible? Understanding the Porting Basics
Before you get too excited about that new Verizon phone, let's make sure your number is ready to make the jump. This initial check is crucial to avoid any hiccups down the road.
1.1 Check Your Contract Status with AT&T:
Are you still under contract? This is perhaps the most important question. If you are, you might be subject to early termination fees (ETFs) from AT&T. While porting your number will automatically cancel your AT&T service, those ETFs will still apply. Call AT&T customer service or log into your online account to check your contract end date.
Is your device paid off? If you're on an installment plan for your current AT&T phone, you'll likely need to pay off the remaining balance before you can unlock it and use it on Verizon, or before you can simply move on to a new Verizon device.
1.2 Verify Your Account Information:
Before you do anything else, gather your AT&T account information. You'll absolutely need this for the porting process. This includes:
Your AT&T Account Number: This is usually found on your bill or in your online account.
Your Account PIN or Password: This is crucial for verifying your identity. If you don't know it, contact AT&T to retrieve or reset it.
The Billing Address Associated with Your AT&T Account: Ensure this is accurate.
The Social Security Number or Tax ID associated with the account holder.
Pro Tip: It's often helpful to have a recent AT&T bill handy, as it contains most of this critical information.
1.3 Confirm Number Portability:
While most numbers are portable, there can be rare exceptions. Generally, if you're moving within the same geographic area, it's not an issue. However, if you're moving to a completely new region, it's worth a quick check. Verizon's online porting tool or a customer service representative can confirm this for you.
Step 2: Preparing for the Switch – Don't Cancel AT&T Yet!
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This is a critical step. Many people mistakenly cancel their old service before porting, which can lead to losing their number forever. Do NOT cancel your AT&T service until your number is fully ported to Verizon.
2.1 Understand the Porting Process:
When you initiate the porting request with Verizon, they will contact AT&T to release your number. This process automatically cancels your AT&T line once the port is complete. If you cancel prematurely, your number might be put back into a pool and become unavailable.
2.2 Back Up Your Data:
Before you switch, make sure to back up all important data from your current phone. This includes:
Contacts: Sync them to a cloud service (Google, iCloud) or export them.
Photos and Videos: Back them up to cloud storage or a computer.
Text Messages: There are third-party apps that can back up SMS messages if you want to keep them.
App Data: Some app data may not transfer automatically.
2.3 Unlock Your AT&T Phone (If You Plan to Keep It):
If you intend to use your current AT&T phone on the Verizon network, it must be unlocked.
How to request an unlock from AT&T:
Visit the AT&T Device Unlock Portal on their website.
Follow the instructions, providing your phone's IMEI number (dial *#06# on your phone to find it).
AT&T will review your request and send you an email with unlock instructions, usually within a few business days.
Remember: Your device must be fully paid off and meet AT&T's other unlock eligibility requirements.
Step 3: Making the Move – Initiating the Port with Verizon
Now that you've done your homework, it's time to officially start the porting process with Verizon.
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3.1 Choose Your Verizon Plan and Device:
Before you port, you'll need to decide on a new Verizon plan that fits your needs and, if desired, a new Verizon phone. Explore their plans online or visit a Verizon store.
Consider data allowances, international features, and any bundle deals.
3.2 Initiate the Porting Request:
You have a few options to start the port:
Online: The easiest way is often through Verizon's website. During the online activation process for a new line, you'll be prompted to enter your AT&T account information to port your existing number.
In-Store: Visit a Verizon corporate store. A sales representative can guide you through the process, help you choose a plan, and initiate the port request. This is often recommended if you're looking for personalized assistance or have complex questions.
Over the Phone: Call Verizon customer service. They can also assist you with the porting process.
3.3 Provide Accurate AT&T Information:
This is where all that information you gathered in Step 1 comes in handy. When prompted by Verizon, provide your AT&T account number, account PIN/password, and the billing address exactly as they appear on your AT&T bill. Even a minor discrepancy can cause a delay or rejection of the port request.
Step 4: The Waiting Game & Activation
Once you've submitted your port request to Verizon, it's time for a bit of patience.
4.1 Porting Timeframe:
Most wireless number ports are completed within 2-24 hours. However, in some cases, especially with landlines or if there are discrepancies in information, it can take up to 2-3 business days.
You will receive updates from Verizon regarding the status of your port.
4.2 Keep Your AT&T Phone Active:
Crucially, keep your AT&T phone active and powered on until your number successfully ports to Verizon. You'll know the port is complete when your AT&T service stops working and your Verizon device (either your new one or your unlocked old one with a Verizon SIM) starts receiving calls and texts with your old number.
4.3 Activate Your Verizon Device:
Once the port is complete, activate your new Verizon phone (or insert the Verizon SIM card into your unlocked old phone). Follow the activation instructions provided by Verizon.
Test it out! Make a call, send a text, and have someone call you to ensure everything is working correctly.
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Step 5: Post-Porting Cleanup
Congratulations! Your number has successfully migrated to Verizon. Now for some final touches.
5.1 Confirm AT&T Cancellation:
While the porting process should automatically cancel your AT&T line, it's always a good idea to confirm. Wait a few days, then call AT&T customer service to ensure your account is closed and you won't be billed for ongoing service. Ask for a final bill and confirmation of your account status.
Be prepared for a final prorated bill from AT&T covering the days leading up to the port, plus any applicable ETFs or remaining device payments.
5.2 Return Any Leased AT&T Equipment:
If you had any leased equipment from AT&T (e.g., hotspots, modems for home internet if bundled), make sure to return them promptly to avoid charges.
5.3 Update Two-Factor Authentication:
Many online services use your phone number for two-factor authentication. While your number remains the same, it's a good practice to log into your important accounts (banking, email, social media) and verify that your phone number is still correctly linked for security purposes.
5.4 Inform Your Contacts (Optional):
While your number hasn't changed, it's not a bad idea to send a quick message to close contacts letting them know you've switched carriers. This can sometimes help if there are any minor initial hiccups with messages or calls from certain networks.
Your Number, Your Choice: Enjoying Verizon!
Porting your number from AT&T to Verizon is a straightforward process when you know the steps. By being prepared with your account information, understanding the timing, and never canceling your old service prematurely, you can smoothly transition to your new carrier. Enjoy the benefits of Verizon's network with the familiarity of your cherished phone number!
How to Port Number from AT&T to Verizon: Related FAQs
How to check if my AT&T phone is unlocked for Verizon? You can request an unlock from AT&T via their device unlock portal online. You'll need your IMEI number. Generally, if your device is fully paid off and you've met contract obligations, it should be eligible.
How to find my AT&T account number and PIN for porting? Your AT&T account number can typically be found on your monthly bill or by logging into your online AT&T account. Your account PIN or password can often be found or reset by logging into your AT&T online account or by calling AT&T customer service.
How to avoid losing my number when porting from AT&T to Verizon? The most crucial step is never to cancel your AT&T service yourself. Let Verizon initiate and complete the porting process; this will automatically cancel your AT&T line once the number successfully transfers.
How to know when my number has successfully ported to Verizon? You'll know the port is complete when your AT&T phone loses service (can no longer make or receive calls/texts), and your new Verizon device (or your unlocked old phone with a Verizon SIM) begins receiving calls and texts using your old number. Verizon will also likely send you a notification.
How to deal with early termination fees (ETFs) when switching from AT&T? If you're still under contract with AT&T, you will be liable for any early termination fees. These will appear on your final AT&T bill. Verizon may offer some incentives or credits to help offset these fees, so it's worth asking when you sign up.
How to transfer contacts and data from my old AT&T phone to my new Verizon phone? The best way is to sync your contacts to a cloud service (like Google Contacts or iCloud) before the switch. For other data like photos and videos, use cloud backups (Google Photos, Dropbox, iCloud Photos) or transfer them to a computer.
How to check the status of my number port request to Verizon? You can typically check the status of your porting request by logging into your Verizon account online, contacting Verizon customer service, or by responding to any automated status updates they may send you.
How to activate my new Verizon phone after porting? Once your number has successfully ported, simply follow the activation instructions provided with your new Verizon phone. This usually involves powering it on and following on-screen prompts, or inserting the new Verizon SIM card into your compatible, unlocked device.
How to ensure I don't get double-billed by AT&T and Verizon during the switch? The porting process is designed to prevent double billing for active service. You will receive a final, prorated bill from AT&T for the days you had service until the port was complete, plus any applicable fees. Your Verizon billing will start from the day your service activates with them.
How to troubleshoot a delayed or rejected number port from AT&T to Verizon? If your port is delayed or rejected, immediately contact Verizon customer service. The most common reasons are incorrect AT&T account information (account number, PIN, or billing address). Double-check these details with Verizon and, if necessary, contact AT&T to verify the information on their end.
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