Feeling frustrated with weak cell signal indoors? You're not alone! Many of us experience dropped calls, slow data speeds, or even "no service" when inside our homes or offices, especially in areas with challenging building materials or distant cell towers. That's where the Verizon LTE Network Extender comes in – it's like having your own mini cell tower, bringing strong Verizon 4G LTE signal right to you.
But how exactly do you get this magical device up and running? Don't worry, it's simpler than you might think! This comprehensive guide will walk you through every step, ensuring you get the most out of your Network Extender.
Before You Begin: Essential Prerequisites
Before diving into the setup, let's ensure you have everything you need for a smooth installation. Skipping these preliminary checks can lead to frustration later on!
HD Voice Capable Device: To fully benefit from the voice capabilities of your LTE Network Extender, your mobile device needs to be HD Voice capable. Most modern smartphones support this.
High-Speed Wired Broadband Internet: This is crucial. Your Network Extender relies on your internet connection to communicate with Verizon's network.
Minimum Download Speed: At least 10 Mbps, though 20 Mbps is highly recommended for optimal performance.
Minimum Upload Speed: At least 5 Mbps, with 10 Mbps recommended.
Important Note: Home satellite broadband services are NOT supported due to inherent latency issues.
Router/Modem with an Open Ethernet (LAN) Port: You'll be connecting the Network Extender directly to your router or modem via an Ethernet cable.
Adequate GPS Signal: The Network Extender needs a GPS signal to pinpoint its location for emergency services (911) and for proper network synchronization.
Initial GPS Fix: For the initial setup, the device needs to acquire at least four strong GPS satellite signals.
Power Outlet: You'll need a readily available power outlet for the Network Extender.
Clearance from Electromagnetic Radiation: Place your Network Extender at least 10 feet away from devices that generate electromagnetic radiation, such as microwave ovens, to prevent interference.
Now that we've covered the essentials, let's get into the setup!
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| How To Set Up Verizon Lte Network Extender |
Step 1: Engage and Unbox Your Network Extender
Ready to transform your signal strength? Excellent! Let's start by getting everything out of the box.
Carefully open your Verizon LTE Network Extender packaging.
Take a moment to identify all the components:
The Verizon LTE Network Extender unit itself
Power adapter
Ethernet cable
GPS antenna (often a small puck-like device with an attached cable)
Mounting bracket and hardware (if you plan to wall/ceiling mount)
Quick Start Guide/User Manual
Familiarize yourself with these components – knowing what's what will make the following steps a breeze.
Step 2: Finding the Optimal Location and GPS Positioning
The placement of your Network Extender, especially the GPS antenna, is absolutely critical for its successful operation.
Tip: Remember, the small details add value.
Sub-heading 2.1: Choosing the Best Spot for the Main Unit
Near a Window: For the best results, aim to place your Verizon LTE Network Extender near a window. This significantly helps with GPS signal acquisition.
Elevated Location: If possible, an elevated spot like the top of a bookshelf or cabinet can improve performance.
Avoid Obstructions: Ensure the area around the Network Extender is free from major obstructions that could block signals.
Proximity to Router: Consider the length of the included Ethernet cable when choosing your spot. While you can use a longer cable, keeping it relatively close to your router simplifies wiring.
Sub-heading 2.2: Connecting and Positioning the GPS Antenna
The GPS signal is not for tracking you; it's solely for emergency services (911) and device synchronization. Without a strong GPS signal, your Network Extender won't function.
Connect the GPS antenna cable: Locate the GPS port on your Network Extender (it's usually clearly labeled). Plug the GPS antenna cable securely into this port.
Position the GPS antenna puck: This is the most important part of this step.
Place the GPS antenna puck as close to a window as possible.
Ensure it has a clear and open view of the sky. A south-facing window is often ideal.
Some Network Extenders come with an extension cable for the GPS antenna. If your main unit can't be directly by a window, use this extension to place the puck in a better spot. To do this, you might need to remove the top cover of the Network Extender, slide out the internal GPS unit, connect the extension, and then route it to your chosen window. Refer to your specific model's user guide for detailed instructions on this.
You can use double-sided tape (ensure it doesn't cover the antenna itself) to secure the puck to the window if needed.
Patience is key here. A strong GPS signal ensures accurate location for 911 calls.
Step 3: Connecting to Your Internet Router
Now, let's get your Network Extender connected to the internet.
Connect the Ethernet Cable: Take one end of the provided Ethernet cable and plug it into the PoE/WAN port (or sometimes simply labeled "LAN" or "Ethernet") on the back of your Network Extender.
Connect to Router/Switch: Plug the other end of the Ethernet cable into an available LAN port on your home's router or modem.
Ensure your router supports DHCP and VPN connectivity. Most modern routers do, but if you encounter issues, you might need to consult your router's manual or your Internet Service Provider (ISP).
Firewall Considerations: If you have a firewall on your network, you might need to ensure certain ports are open for the Network Extender to communicate with Verizon's servers. These typically include:
TCP port 80 (GPS Assistance Server, CMP)
UDP port 53 (DNS Server)
UDP port 123 (NTP Server)
UDP port 500/4500 (Security Gateway)
Consult your router's manual or network administrator for guidance on opening ports or consider placing the Network Extender in a Demilitarized Zone (DMZ) if you are an advanced user.
This connection provides the "backbone" for your boosted cell signal.
Step 4: Powering Up and Initializing
With the internet and GPS connected, it's time to bring your Network Extender to life.
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Plug in the Power Supply: Connect the power supply cable to the "Power" port on the back of the Network Extender. Some models require a slight twist to lock it in place.
Plug into Power Outlet: Plug the power adapter into an available electrical outlet.
A surge protector is highly recommended to protect your device from power fluctuations.
Power On Sequence and Status LEDs: Once powered on, the Network Extender will begin its startup and self-configuration process. This can take anywhere from 30 to 60 minutes, sometimes even longer depending on GPS signal conditions.
Observe the LED indicators:
Initially, the Power/Status LED indicator will likely be a solid blue or white.
After about a minute, it should start blinking, indicating that the Network Extender has begun its setup.
The device will cycle through various activation steps on its display (if it has one).
The ultimate goal is for the Status LEDs to turn solid GREEN, indicating normal operation and "In Service" status. If the Power LED displays solid red, this indicates a hardware issue.
This initial setup period is crucial for the device to acquire a stable GPS lock and connect to Verizon's network. Be patient and resist the urge to power cycle it unless explicitly instructed by troubleshooting guides.
QuickTip: Reading regularly builds stronger recall.
Step 5: Verifying Connection and Optimization
Once the LEDs are green, you're almost there!
Sub-heading 5.1: Confirming Network Extender Coverage
The easiest way to confirm your phone is using the Network Extender is to:
Dial #48: From your mobile phone, dial
#48and listen for an announcement. You should hear something like, "Welcome to Verizon Wireless. You are on 4G LTE Network Extender coverage with ID XYZ." This confirms your device is connected and the extender is functioning.Check Signal Bars: You should notice an increase in the number of bars for your 4G LTE icon on your mobile device when you are within range of the Network Extender.
LCD Display (if applicable): If your Network Extender has an LCD display, you can press the display button to cycle through information such as:
GPS Indicator: Shows GPS acquisition status and the number of satellites connected. (Aim for 4+ satellites for a solid fix).
Connected Devices: Shows how many 4G devices are currently connected to the Network Extender.
LTE Service Status: Should display "4G LTE" when in service.
Sub-heading 5.2: Optimizing Performance (Optional but Recommended)
Testing Coverage: Walk around your home or office to understand the improved coverage area. The Network Extender typically covers up to 7,500 square feet (approximately a 50-foot radius), but this can vary based on building materials and placement.
Wall/Ceiling Mounting: If your unit came with mounting hardware, consider mounting it to a wall or ceiling for potentially better signal distribution. Refer to the installation manual for specific instructions.
Wi-Fi Calling: While the Network Extender provides a strong cellular signal, some users prefer Wi-Fi calling. Ensure Wi-Fi calling is disabled on your device if you want to prioritize the Network Extender's signal.
Troubleshooting GPS: If the GPS signal remains an issue (e.g., status light not turning green after an hour), try repositioning the GPS antenna puck, ensuring it has the clearest possible view of the sky. Sometimes, moving the entire Network Extender unit to a different window might be necessary.
Congratulations! You've successfully set up your Verizon LTE Network Extender and should now be enjoying improved indoor cellular coverage!
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions related to the Verizon LTE Network Extender, with quick answers:
QuickTip: Slow down when you hit numbers or data.
How to: Know if my phone is connected to the Network Extender?
Dial #48 from your mobile phone and listen for the announcement "You are under 4G LTE Network Extender coverage..."
How to: Improve the GPS signal for my Network Extender?
Ensure the GPS antenna puck is placed near a window with a clear, open view of the sky, ideally south-facing. Use the GPS extension cable if the main unit cannot be close to a window.
How to: Check the status of my Network Extender?
Observe the LED lights on the front of the device. A solid green light typically indicates it's in service. If your model has an LCD display, press the display button to cycle through status information like GPS signal and connected devices.
How to: Manage who can connect to my Network Extender?
You can set up a "Closed Subscriber Group" through your My Verizon or My Business account to restrict access to specific Verizon mobile numbers (up to 50 numbers). The default is "Open," allowing any Verizon customer within range to connect.
How to: Reset my Network Extender?
QuickTip: Take a pause every few paragraphs.
Access the Network Extender Admin page (refer to your user guide for how to access this web interface) and look for a "Reset" or "Restart" option. There's often a "Complete Restart" or "Quick Restart" option.
How to: Determine if my internet speed is sufficient for the Network Extender?
You need a minimum of 10 Mbps download and 5 Mbps upload, with 20 Mbps download and 10 Mbps upload recommended. You can use online speed tests like verizon.com/speedtest/ to check your current speeds.
How to: Transfer an ongoing call to the Network Extender?
If your device supports HD Voice, calls initiated on a Verizon cell tower will automatically transfer to the Network Extender when you enter its coverage area, provided there's sufficient signal overlap.
How to: Prevent my Network Extender from using my internet bandwidth excessively?
The Network Extender primarily uses bandwidth when active calls or data sessions are routed through it. It's not constantly consuming large amounts of data. However, ensure no other bandwidth-intensive processes (like large downloads/uploads or video streaming) are running if you notice any internet slowdowns.
How to: Set up my Network Extender if my router has a firewall?
You may need to open specific ports on your firewall: TCP port 80, UDP port 53, UDP port 123, and UDP ports 500/4500. Consult your router's manual or your network administrator for assistance.
How to: Know if my device is HD Voice capable?
Most modern smartphones are HD Voice capable. If you're unsure, check your phone's specifications or contact Verizon customer support. If your device isn't HD Voice capable, it won't be able to use the voice features of the LTE Network Extender, though 4G LTE data may still be enhanced.
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