Have you been eyeing that incredible Max content and wondering how to get your hands on it, especially if you're a loyal Verizon customer? You're in the right place! Upgrading your streaming experience to include Max through Verizon can offer some fantastic benefits, from bundled savings to seamless billing. This comprehensive guide will walk you through every step of the process, ensuring you can start streaming your favorite shows and movies on Max in no time.
A Deep Dive into Upgrading to Max Through Verizon
Verizon offers various ways to access Max, primarily through their "perk" system with eligible mobile and home internet plans, or via their +play platform. Understanding which option applies to you is the first crucial step.
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| How To Upgrade Max Through Verizon |
Step 1: Unveiling Your Eligibility - Are You Ready for Max?
Before you embark on your Max streaming journey, let's confirm your eligibility with Verizon. This is the most important initial step!
Sub-heading: Checking Your Verizon Plan for Max Perks
Verizon frequently bundles streaming services like Max with their Unlimited mobile plans (such as Unlimited Ultimate, Unlimited Plus, and Unlimited Welcome) and certain 5G Home or LTE Home Internet plans.
Access My Verizon:
Via Website: Go to vzw.com and sign in to your My Verizon account.
Via My Verizon App: Open the My Verizon app on your smartphone or tablet. Ensure your app is updated to the latest version for the best experience.
Navigate to "Services & Perks":
Once logged in, look for a section titled "Services & perks" or "Add-ons." This is where Verizon lists all the extra benefits available with your current plan.
For mobile accounts: Select "Services & perks" and scroll down to view the perks your plan is eligible for.
For Fios accounts: Eligible perks usually display under "Recommended perks."
Identify the "Netflix & Max (With Ads)" Perk:
If your plan is eligible, you should see an option for the "Netflix & Max (With Ads)" perk. This perk typically offers both Netflix Standard with Ads and Max (With Ads plan) for a discounted monthly rate (e.g., $10/month per line). This is a significant saving compared to subscribing to both services separately!
Sub-heading: Considering Verizon's +play Platform
Even if your current plan doesn't include the specific Netflix & Max perk, Verizon also has a content hub called +play. While not always offering the deep discounts of the perks, +play allows Verizon customers to discover, manage, and often subscribe to various streaming services, including Max, with convenient unified billing.
Access +play:
You can typically access +play through your My Verizon account or directly at
verizon.com/plusplay Note: As of now, +play might not be fully integrated into the My Verizon app for all functionalities, so the website is often the best route for managing +play subscriptions.
Browse for Max:
Within +play, search for Max. You'll see the available Max plans and pricing directly through Verizon.
Step 2: Choosing Your Max Experience - Picking the Right Plan
Tip: Let the key ideas stand out.
Max offers different tiers, each with varying features and pricing. When upgrading through Verizon, you'll generally start with the "With Ads" version if you're using the perk, but you often have the option to upgrade further.
Sub-heading: Understanding Max Plan Options
Basic with Ads: This is often the default if you're getting Max as part of a Verizon perk. It includes commercials but gives you access to the full Max library.
Standard (Ad-Free): Offers the same content as Basic but without commercials. It also usually includes downloads for offline viewing.
Premium (Ad-Free, 4K UHD, Dolby Atmos, more downloads/streams): This is the top tier, providing ad-free viewing, 4K Ultra HD video quality (where available), Dolby Atmos immersive audio (where available), and more simultaneous streams and downloads.
Sub-heading: Upgrading Your Max Plan After Activation (if using a perk)
If you initially get the "Netflix & Max (With Ads)" perk, you can still upgrade your Max portion to an ad-free or Premium plan.
Activate Your Max Perk First: Follow the steps in the next section to activate the "With Ads" version of Max.
Go to Your Max Account: Once activated, you'll manage the specific Max plan details directly through your Max account, not usually through Verizon for the tier upgrade.
Navigate to Subscription Settings: On the Max website (max.com) or within the Max app, sign in and go to your profile, then look for "Subscription" or "Settings" and then "Subscription."
Change Plan: You should see an option to "Change Plan." Here, you can select the "Standard" or "Premium" ad-free options.
Important: When you upgrade your Max plan this way, the additional cost (e.g., $11/month for Standard, $15/month for Premium beyond the "With Ads" perk value) will typically be added to your Verizon bill in the "Services & perks" section.
Step 3: Activating Your Max Subscription - Bringing It to Life
Once you've confirmed eligibility and chosen your plan, it's time to activate Max. The process can differ slightly depending on whether you're using a Verizon perk or subscribing via +play.
Sub-heading: Activating the Netflix & Max Perk
This is the most common path for bundled savings.
Sign in to My Verizon (Web Browser Recommended): After adding the Netflix & Max perk to your Verizon plan (which might take up to 15 minutes to reflect), sign into My Verizon on a web browser.
Go to Services & Perks: Navigate to "Services & perks" and then "Manage services & perks."
Initiate Setup: You'll see "Set up" next to the "Netflix & Max perk." Click on it.
Continue with Max Activation: A message like "You've added Netflix & Max..." will appear. Select "Continue."
Max Section: From the Max section, select the activation option.
Existing Max Account or New?
If you have an existing Max (or HBO Max) account: You'll be prompted to enter the email address associated with that account. You might need to verify your email with a one-time code. Review the "Keep your plan" message. You can choose to "Keep Plan" (and continue with the perk's "With Ads" plan) or "Change Plan" to explore ad-free options.
If you do not have an existing Max account: You'll be asked to enter your email address and create a new Max account by providing details like your name and a password. From there, you can choose to "Start Streaming" with the "With Ads" subscription or "Explore Ad-Free Plans" to upgrade immediately.
Confirm & Continue: Review the subscription details and select "Confirm & Continue."
You're All Set! You'll see a "You're All Set" screen. Select "Start Streaming" to dive into Max content!
Sub-heading: Subscribing to Max via Verizon +play
QuickTip: Let each idea sink in before moving on.
If you're not using the specific Netflix & Max perk, you can often add Max directly through +play.
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Log in to +play: Go to
verizon.com/plusplay Search for Max: Use the search bar or browse the available streaming services to find Max.
Choose Your Plan: Select the Max plan you wish to subscribe to (Basic with Ads, Standard, or Premium).
Follow On-Screen Prompts: The platform will guide you through the subscription process, which typically involves confirming your selection and agreeing to billing terms.
Activate Your Max Account: Similar to the perk activation, you'll likely be redirected to the Max website to create or link an existing Max account and begin streaming.
Step 4: Managing Your Max Subscription - Staying in Control
Once activated, knowing how to manage your Max subscription through Verizon is key. This includes understanding billing and making future changes.
Sub-heading: Billing and Charges
Unified Billing: One of the primary advantages of getting Max through Verizon (especially with a perk) is that the charges appear directly on your Verizon bill. This simplifies your monthly expenses.
Perk Charges: The base perk cost (e.g., $10/month for Netflix & Max With Ads) will be listed under "Services & perks" on your Verizon mobile or home internet bill.
Upgrade Charges: If you upgraded your Max plan from "With Ads" to "Standard" or "Premium" through the Max app/website, the additional monthly charge will also appear in the "Services & perks" section of your Verizon bill.
+play Charges: Subscriptions made directly through Verizon's +play platform will also be billed to your Verizon account.
Sub-heading: Making Changes to Your Max Plan
For Perk Upgrades (Ad-Free, Premium): As mentioned in Step 2, any changes to your Max plan tier (e.g., from "With Ads" to "Ad-Free") are generally managed directly through your Max account settings (on the Max website or app), not through My Verizon. The billing adjustment will then reflect on your Verizon bill.
Canceling the Netflix & Max Perk: If you wish to cancel the entire Netflix & Max perk, you would do so through your My Verizon account:
Sign in to My Verizon (website or app).
Go to "Services & perks."
Find the Netflix & Max perk and select the option to remove or cancel it.
Be aware: If you cancel the perk, any existing direct subscriptions you had to Netflix or Max (before linking them to the perk) may resume, and you would be billed separately by those services.
Sub-heading: Troubleshooting and Support
Max Content/App Issues: For issues related to streaming content, app functionality, or Max account-specific problems, contact Max Help Center directly (help.max.com).
Verizon Billing/Eligibility Issues: For questions about perk eligibility, charges on your Verizon bill, or redeeming the perk, contact Verizon customer support.
Congratulations! You're Now Ready to Stream Max with Verizon!
By following these detailed steps, you should be well on your way to enjoying the vast library of Max content, seamlessly integrated with your Verizon account. Remember to periodically check your Verizon account for new perks or promotions that might enhance your streaming experience even further!
QuickTip: Keep a notepad handy.
10 Related FAQ Questions
How to check my Max subscription status through Verizon?
You can check your Max subscription status by signing into your My Verizon account (website or app), navigating to "Services & perks," and looking for the "Netflix & Max (With Ads)" perk. This will confirm if the perk is active on your line. For the specific tier of Max (e.g., Ad-Free), you'd typically need to log into your Max account directly.
How to change my Max plan from "With Ads" to "Ad-Free" if I have the Verizon perk?
To upgrade your Max plan from "With Ads" to "Ad-Free" (Standard or Premium) after activating the Verizon perk, you need to log into your Max account directly on the Max website (max.com) or within the Max app. Navigate to your "Subscription" settings and you'll find options to change your plan. The additional cost will then be added to your Verizon bill.
How to add the Netflix & Max perk to a different line on my Verizon account?
If your Verizon plan allows for multiple "perks" per line (like some Unlimited plans), you can add the Netflix & Max perk to another eligible line by signing into My Verizon, going to "Services & perks," and selecting the option to add the perk to the desired phone line.
How to resolve billing discrepancies for Max on my Verizon bill?
For any billing discrepancies related to your Max subscription appearing on your Verizon bill, you should contact Verizon customer support directly. They can review your account and clarify any charges.
Tip: A slow, careful read can save re-reading later.
How to link an existing Max account to my Verizon Netflix & Max perk?
During the activation process for the "Netflix & Max (With Ads)" perk via My Verizon, when prompted to set up Max, you'll be given the option to enter the email address associated with your existing Max account. This will link your existing account to the perk, and Verizon will become your billing provider for Max.
How to cancel my Max subscription if it's billed through Verizon?
If your Max subscription is tied to the Verizon Netflix & Max perk, you would cancel the perk through your My Verizon account under "Services & perks." If you subscribed to Max directly through Verizon's +play, you would manage the cancellation within the +play platform.
How to get 4K Ultra HD on Max through my Verizon subscription?
To get 4K Ultra HD and Dolby Atmos on Max, you generally need to be on the Max Premium plan. If you have the Verizon Netflix & Max (With Ads) perk, you'll need to upgrade your Max plan to Premium directly through your Max account settings.
How to activate Max if I got it through a Verizon Fios bundle?
If you have an eligible Verizon Fios Home Internet plan that includes a Max perk, you would typically activate it by signing into your My Verizon Fios account, navigating to the "Services & perks" section, and following the activation prompts specifically for the Max perk.
How to check if my Verizon plan is eligible for the Netflix & Max perk?
The easiest way to check if your Verizon plan is eligible for the Netflix & Max perk is by logging into the My Verizon app or website. Go to the "Services & perks" or "Add-ons" section, and Verizon will display any perks your current plan qualifies for.
How to access Max content after activating it through Verizon?
Once you've successfully activated your Max subscription through Verizon, simply download the Max app on your preferred streaming device (smart TV, phone, tablet, computer, etc.) or go to max.com, then sign in with the Max account credentials you created or linked during the activation process.
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