As a proud American Express Delta SkyMiles cardholder, you're sitting on a valuable stash of miles that can unlock incredible travel experiences. But how do you keep track of them? It's essential to monitor your SkyMiles balance to plan your next adventure, understand your earning potential, and ensure you're maximizing your card's benefits. This comprehensive guide will walk you through every step to check your American Express Delta SkyMiles balance. Let's dive in! ✈️
Step 1: Where Do You Usually Manage Your American Express Card?
Before we get started, consider where you typically manage your American Express account. Do you use the Amex website, their mobile app, or prefer to speak with someone? There are several convenient ways to check your Delta SkyMiles balance, and knowing your preferred method will help you choose the most efficient path.
Step 2: Checking Your SkyMiles Balance Online (The Easiest Way!)
The most common and convenient way to check your Delta SkyMiles balance is through your online accounts. You have two primary portals for this: your American Express online account and your Delta SkyMiles account on Delta.com.
Sub-heading: Via Your American Express Online Account
This is often the first place American Express Delta SkyMiles cardholders look, and for good reason! Your Amex account centralizes much of your card information.
Log In to American Express:
Open your web browser and navigate to the official American Express website (americanexpress.com).
Enter your User ID and Password to log in to your account. If you haven't set up an online account yet, you'll need to register for online services first. It's a quick process that usually requires your card number and some personal details.
Navigate to Your Rewards/Membership Rewards:
Once logged in, look for a section related to "Rewards," "Membership Rewards," or "Account Summary." The exact phrasing might vary slightly depending on the American Express website's current layout.
You should see a clear display of your Delta SkyMiles balance right on your dashboard or within the rewards section. American Express often highlights your current miles directly on the account home page for co-branded cards.
Review Statements and Activity:
For a detailed breakdown of how your miles have been earned and redeemed, navigate to your "Statements & Activity" section. Here, you can review past transactions and see how many miles you earned with each purchase. This is particularly useful for tracking your progress towards welcome bonuses or specific spending categories.
Sub-heading: Via Your Delta SkyMiles Account on Delta.com ✈️
While your American Express account shows your miles earned through your card, Delta.com is the ultimate source for your entire SkyMiles balance, including miles earned from flights and other Delta partners.
Go to Delta.com and Log In:
Head over to delta.com.
Click on the "Log In" or "My SkyMiles" option.
Enter your SkyMiles Number (or username) and Password. If you've never logged in before or forgotten your details, you can usually find options to "Forgot SkyMiles Number" or "Forgot Password" to retrieve them.
View Your SkyMiles Dashboard:
Once logged in, you'll be directed to your personalized SkyMiles dashboard.
Your current SkyMiles balance will be prominently displayed at the top right side of the page, or within a dedicated "My SkyMiles" or "Account Overview" section. This is your definitive total, reflecting all miles accrued.
Explore Your Activity:
Within your Delta SkyMiles account, you can also access a detailed "Activity" or "Statement" section. This will show you a chronological list of all your mileage earnings and redemptions, regardless of the source (flights, Amex card spending, partners, etc.). This is a great way to verify that all your American Express Delta SkyMiles earnings are correctly posting to your SkyMiles account.
Step 3: Using the Mobile Apps
Both American Express and Delta offer excellent mobile applications that make checking your SkyMiles balance a breeze, even when you're on the go.
Sub-heading: American Express App
Download and Log In:
If you haven't already, download the American Express App from your device's app store (App Store for iOS, Google Play Store for Android).
Open the app and log in using your Amex User ID and Password.
Check Your Balance:
Once logged in, your Delta SkyMiles balance is typically displayed on the home screen or dashboard, alongside your credit card balance and other account information.
You can also navigate to the "Rewards" section within the app for a more detailed overview.
Sub-heading: Fly Delta App
Download and Log In:
Download the Fly Delta App from your device's app store.
Open the app and log in with your SkyMiles Number (or username) and Password.
Access Your SkyMiles:
The Fly Delta app usually features a prominent section for your SkyMiles. Your total SkyMiles balance will be clearly visible, often on the main screen or within a dedicated "SkyMiles" tab.
The app also allows you to manage upcoming flights, check in, and even book award travel using your miles.
Step 4: Alternative Methods (When Technology Fails or You Prefer Speaking)
While online and mobile methods are the most common, there are still situations where other options come in handy.
Sub-heading: Calling Customer Service ️
Sometimes, you just need to talk to a human! Both American Express and Delta offer customer service lines where you can inquire about your SkyMiles balance.
Contact American Express:
Find the customer service number on the back of your American Express Delta SkyMiles card.
Be prepared to provide your card details and answer security questions to verify your identity.
The representative can provide your current SkyMiles balance and often details about recent earning activity.
Contact Delta Airlines:
You can call Delta Airlines directly at their SkyMiles customer service number, which is generally 1-800-323-2323.
Have your SkyMiles number ready to expedite the process. The agent will be able to confirm your balance and assist with any discrepancies.
Sub-heading: Checking Your Monthly Statements ✉️
While not the most immediate method, your monthly American Express statements will often include a summary of your rewards activity, including the SkyMiles you've earned that billing cycle and your cumulative balance as of the statement date.
Paper Statements: Look for the "Rewards Summary" section.
Electronic Statements: Access your digital statements through your American Express online account and find the relevant section.
Understanding Your Miles: Key Considerations
Checking your balance is just the first step! To truly maximize your American Express Delta SkyMiles, keep these points in mind:
Miles Never Expire: One of the fantastic benefits of the Delta SkyMiles program is that your miles never expire. This gives you peace of mind and flexibility in planning your redemptions.
Earning Rates: Familiarize yourself with the earning rates of your specific American Express Delta SkyMiles card. Different cards offer varying bonus categories (e.g., 2x miles on Delta purchases, 2x at restaurants, 1x on all other purchases). Knowing these helps you strategize your spending.
Medallion Qualification Dollars (MQDs): For those aiming for Delta Medallion Status, remember that your spending on eligible Delta SkyMiles American Express Cards can also contribute to Medallion Qualification Dollars (MQDs), which is a crucial component for elite status.
Redemption Options: Once you know your balance, explore how to redeem your miles! This can include flights, upgrades, Delta Sky Club membership, car rentals, hotels, and even gift cards. The best value is generally found when redeeming for flights.
Frequently Asked Questions (FAQs)
How to check my American Express Delta SkyMiles balance on the Amex website?
Log in to your American Express online account at americanexpress.com, and your Delta SkyMiles balance will typically be displayed on your account dashboard or within the "Rewards" section.
How to check my Delta SkyMiles balance on Delta.com?
Visit delta.com, log in to your SkyMiles account using your SkyMiles number/username and password, and your current balance will be visible on your SkyMiles dashboard.
How to check my Delta SkyMiles balance using a mobile app?
Download and log in to either the American Express App or the Fly Delta App. Your SkyMiles balance will usually be shown on the main screen or in a dedicated "Rewards" or "SkyMiles" section.
How to find my Delta SkyMiles number?
Your SkyMiles number can usually be found on your Delta American Express credit card, on your monthly Delta e-statements, or by logging into your Delta.com account. You can also call Delta customer service.
How to contact American Express customer service for my SkyMiles balance?
You can find the customer service number on the back of your American Express Delta SkyMiles card. Call them and be ready to verify your identity.
How to contact Delta customer service for my SkyMiles balance?
You can call Delta Airlines at 1-800-323-2323 to inquire about your SkyMiles balance. Have your SkyMiles number ready.
How to see my SkyMiles earning activity?
Both your American Express online account (under "Statements & Activity") and your Delta.com SkyMiles account (under "Activity" or "Statement") will show a detailed breakdown of how you've earned your miles.
How to transfer American Express Membership Rewards to Delta SkyMiles?
While some American Express cards earn Membership Rewards, Delta SkyMiles American Express cards directly earn SkyMiles. You cannot transfer Membership Rewards points to Delta SkyMiles if you have a co-branded Delta card; the miles earned go directly into your SkyMiles account. If you have a non-Delta Amex card that earns Membership Rewards, you can typically transfer those to Delta SkyMiles at a 1:1 ratio through the Membership Rewards portal.
How to know if my Delta SkyMiles expire?
Delta SkyMiles never expire, so you don't need to worry about them lapsing, giving you ample time to save up for your dream trip.
How to redeem my Delta SkyMiles?
You can redeem your Delta SkyMiles for flights on Delta and its partner airlines directly on delta.com or via the Fly Delta app. Other redemption options may also be available through your SkyMiles account.
