Dreaming of watching the Dallas Mavericks or Stars from the ultimate in comfort and style? An American Airlines Center (AAC) suite offers an unparalleled experience, blending luxury, privacy, and prime views of the action. This guide will walk you through the process of securing your own slice of this premium entertainment haven.
Step 1: Ignite Your Suite Dreams! What Kind of Experience Are You Craving?
Before you even think about picking up the phone or sending an email, let's get clear on your vision. Are you looking for a permanent corporate hospitality solution for client entertainment and employee rewards? Or perhaps a once-in-a-lifetime private gathering for a special occasion? Understanding your primary motivation will significantly shape your approach and the type of suite you ultimately pursue.
Corporate Entertaining: Imagine closing that big deal, fostering client relationships, or rewarding your top performers in an exclusive, sophisticated setting. A long-term lease offers consistent access to all major events.
Personal Indulgence: Planning a birthday bash, an anniversary celebration, or just a truly unforgettable night out with friends and family? Single-event rentals provide the perfect opportunity for a luxurious, private experience.
Networking Opportunities: The premium seating areas at AAC are a hub for business leaders and influential individuals. Suite ownership can open doors to exclusive events and networking opportunities.
Once you have a clear picture of your ideal suite experience, you're ready to dive into the practical steps.
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| How To Own A Suite At American Airlines Center |
Step 2: Understanding Your Options: Lease vs. Rental
The American Airlines Center offers two primary avenues for enjoying a suite: Luxury Suite Leases and Single-Event Suite Rentals. Each has distinct benefits and considerations.
Sub-heading: Luxury Suite Leases – The Ultimate Commitment to Premium Access
Owning (or rather, leasing) a luxury suite at the American Airlines Center provides comprehensive access to a vast array of events throughout the year. This is the most robust option for businesses or individuals seeking consistent, high-end hospitality.
Guaranteed Access: Suite leaseholders receive tickets to all Dallas Mavericks and Dallas Stars games, as well as most major concerts and third-party events hosted at the AAC. This means no more scrambling for tickets to sold-out shows.
Priority Purchasing Rights: You'll often have the first right to purchase tickets for unique sporting events like NBA Playoffs, NHL Playoffs, and NCAA Tournament games, ensuring you don't miss out on high-demand matchups.
Personalization & Branding: Depending on the lease terms, you may have the option to personalize and brand your suite, making it truly your own. This can be a significant advantage for corporate clients.
Consistent Amenities: Enjoy a consistent level of premium amenities, including VIP covered parking, private VIP Platinum Premier entrance, and the option for in-suite catering.
Networking Events: Suite holders are often invited to exclusive events and networking opportunities organized by the American Airlines Center.
Sub-heading: Single-Event Suite Rentals – Flexibility for Special Occasions
If a long-term commitment isn't what you're seeking, a single-event suite rental is an excellent alternative. This allows you to experience the luxury of a private suite for a specific game, concert, or event.
Event-Specific Access: Rent a suite for a particular Mavericks game, Stars game, or a concert of your choice. This is ideal for one-off celebrations or corporate outings.
Scalability: Suite rentals often accommodate various group sizes, typically ranging from 12 to 50+ guests, with different suite types available (Flagship, Platinum, Admiral, Theater Boxes, Loft Boxes).
Included Catering Options: Many single-event rentals include a food and beverage package, taking the guesswork out of event planning. You can also customize catering through Levy Restaurants, the AAC's in-house caterer.
VIP Treatment: Even for a single event, you'll benefit from VIP amenities like private suite attendants, concierge service, and access to exclusive club areas.
Step 3: Reaching Out to the Experts – Your First Direct Contact
Now that you've determined your desired level of commitment, it's time to connect with the American Airlines Center's Premium Hospitality Department. They are your direct link to pricing, availability, and detailed information about suite ownership and rental options.
QuickTip: Skip distractions — focus on the words.
Phone Contact: The most direct way to get started is by calling their Premium Hospitality Department.
For Suite Lease Information: Call 214-665-4222.
For Suite Rental Information: Call 214-221-8326.
Email Inquiry: You can also send an email with your specific needs and questions. The general email for suites is suites@americanairlinescenter.com.
Online Inquiry Form: The American Airlines Center and Dallas Mavericks websites often have "Contact Us" or "Premium Seats & Suites Interest Form" sections. Filling out one of these forms is a good way to initiate contact and provide them with your details.
Be prepared to discuss:
Your preferred type of suite (lease or rental).
The number of guests you anticipate.
Any specific events or teams you're most interested in.
Your budget considerations (though exact pricing will be discussed in detail later).
Step 4: Understanding Suite Levels and Amenities
The American Airlines Center features several distinct suite levels, each offering a unique vantage point and set of amenities. Understanding these differences will help you make an informed decision.
Sub-heading: Flagship Suite Level – Closest to the Action
Location: These are the lowest suite levels, putting you incredibly close to the court or ice.
Capacity: Typically 12-18 guests.
Features: Exclusive access to suite-level bars and restaurants, interior lounge seating, comfortable stadium-style seats, HDTVs, wet bar, and ample space for mingling. These suites are known for their modern furnishings and finishes.
Sub-heading: Platinum Suite Level – Prime Mid-Level Views
Location: Situated at the mid-seating bowl, offering excellent sightlines. These are particularly sought-after for concerts as they often face the stage directly.
Capacity: Typically 12-18 guests, some up to 22.
Features: Similar layouts to Flagship suites, often including indoor and outdoor seating, high-definition televisions, and a full kitchenette. Platinum Suite guests also have VIP access to the popular Lexus Platinum Club.
Sub-heading: Admiral Suite Level – Elevated Perspectives
Location: The highest level of suites, located below the upper level of general seating, still providing desirable views.
Capacity: Typically 12-32 guests.
Features: Indoor and balcony seating, high-definition screens, a wet bar, and an appointed suite attendant. These suites share many VIP amenities with the lower levels.
Sub-heading: Other Premium Options – Beyond Traditional Suites
The AAC also offers semi-private and club experiences that might suit smaller groups or specific preferences:
Theater Boxes: Semi-private spaces for 4-12 guests, offering an exclusive experience without the full price of a large suite. Guests often access these through upscale lounges like the Theater Box Lounge.
Loft Boxes (e.g., US Concrete Foundation Club Loft): Exclusive semi-private spaces, often for 4 guests, with in-seat wait service and a VIP attendant.
Flagship Loge Box Club & RYSE Energy Club: Semi-private boxes (typically 4 guests) with complimentary chef-inspired buffets in attached clubs and VIP parking.
Step 5: Budgeting and Financial Considerations
Owning or renting a suite at the American Airlines Center is a premium investment. While exact costs are subject to negotiation and specific event demand, here's what to consider:
Tip: Stop when confused — clarity comes with patience.
Sub-heading: Lease Costs – A Significant Investment
The cost of a luxury suite lease is substantial and can vary widely based on the suite level, size, and terms of the agreement. This is a multi-year commitment. While specific figures are not publicly listed for leases, expect this to be a significant annual expense in the tens or even hundreds of thousands of dollars.
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Sub-heading: Single-Event Rental Costs – Variable but Manageable
Single-event suite rentals are more transparent in their pricing, though they still fluctuate based on:
Event Type: Concerts generally have a different price range than NBA or NHL games.
Opponent/Performer: High-demand games (e.g., playoffs, rivalry games) or A-list concerts will command higher prices.
Day of the Week: Weekend events are often more expensive than weekday events.
Suite Level and Size: Flagship suites will be more expensive than Admiral suites for comparable events.
General Estimates for Private Suite Rentals: Typically start at $3,500 and can go upwards of $10,000, with some high-demand events reaching $23,500 or more.
Party Suites: These are larger suites designed for big groups and often have catering included in the rental price.
Sub-heading: Catering Costs – An Essential Addition
Food and beverage are typically not included in the base price of a full suite lease but are often part of single-event rental packages. When not included, catering is an additional expense through Levy Restaurants.
Estimated Catering Costs per Guest:
Full meal with drinks: $75 - $150 per guest
Snacks with beer & wine: $30 - $60 per guest
Beer & wine alone: $25 - $40 per guest
No Catering Minimum: While there isn't typically a catering minimum, most groups spend around $100 per person on catering. You can order in advance or from a limited day-of menu.
Step 6: Reviewing Contracts and Finalizing Your Acquisition
Once you've discussed your needs with the Premium Hospitality Department and settled on a specific suite and terms, you'll enter the contract phase.
Lease Agreement: For long-term leases, this will be a detailed contract outlining the lease duration, payment schedule, included events, renewal options, and any personalization rights. It is highly advisable to have legal counsel review any long-term lease agreement.
Rental Agreement: For single-event rentals, the agreement will cover the specific event, suite number, guest capacity, included amenities (like catering), and payment terms.
Payment: Be prepared for significant upfront costs, especially for leases, which may require a deposit or full payment for the season/year. Rentals are typically paid in full upon booking.
Ensure you understand all clauses regarding:
Guest Access and Ticketing: How will tickets be distributed and managed?
Catering Policies: Deadlines for ordering, cancellation policies, and payment.
Rules and Regulations: Any specific arena policies for suite usage.
Resale or Transfer Rights: Can you transfer tickets if you can't attend?
Step 7: Enjoying Your American Airlines Center Suite!
Congratulations! Once the paperwork is done and payments are made, it's time to fully immerse yourself in the luxurious experience of your AAC suite.
QuickTip: Read actively, not passively.
VIP Parking: Utilize your included VIP parking passes in The Lexus Garage, located conveniently close to the arena.
Private Entrances: Enter through the dedicated VIP Platinum Premier entrance on the northeast side of the AAC for a seamless arrival.
Personal Suite Attendant: For both leases and rentals, you'll have a dedicated suite attendant to assist with any needs, from catering orders to general inquiries, ensuring a truly first-class experience.
In-Suite Amenities: Take advantage of the HDTVs with satellite TV access, wet bar, and comfortable seating.
Exclusive Club Access: Enjoy access to exclusive areas on the Platinum Level, such as the Lexus Platinum Club, Effen Vodka Lounge, and BeachBound Lounge, offering additional bars and lounge seating.
Customized Experience: Whether it's a casual gathering or a formal corporate event, tailor the atmosphere to your needs with catering choices and guest list.
Owning or renting a suite at the American Airlines Center is more than just a ticket to an event; it's an investment in an unparalleled entertainment and hospitality experience that can yield significant personal and professional benefits.
10 Related FAQ Questions
How to purchase additional tickets for my American Airlines Center suite?
You typically have the right to purchase additional overflow tickets beyond your suite's standard capacity, subject to availability and the specific suite type. Contact the Premium Hospitality Department for details on your specific suite.
How to order catering for my American Airlines Center suite?
Catering is provided by Levy Restaurants. You can pre-order from a full menu a minimum of 3 days prior to your event by contacting their catering department (e.g., levysuitefood@americanairlinescenter.com or 214-665-4736). A limited menu is also available for day-of orders through your suite attendant.
How to find out about exclusive suite holder events?
Suite holders often receive invitations directly from the American Airlines Center or the Dallas Mavericks/Stars organizations regarding exclusive networking events, receptions, or special announcements. Keep an eye on your email and direct mail.
How to get VIP parking for my American Airlines Center suite?
VIP covered parking passes in The Lexus Garage are included with both suite leases and most suite rentals. The number of passes varies based on the suite size (e.g., 5 passes for an 18-person package, up to 15 for a 50-person package).
QuickTip: Look for repeated words — they signal importance.
How to access my American Airlines Center suite tickets?
Tickets are typically accessed digitally through the American Airlines Center app or your Account Manager. You can add them to your Apple Wallet or Google Wallet for easy entry. Screenshots are not accepted.
How to transfer American Airlines Center suite tickets to guests?
You can transfer mobile tickets and parking passes through your American Airlines Center Account Manager. The recipient will receive an email with a link to accept and claim their tickets.
How to handle lost connectivity or a dead phone for American Airlines Center suite tickets?
It's recommended to download your tickets to your device before arriving. If issues arise, visit the Suite Will Call window at the North Box Office (far right window) for assistance.
How to dress when attending an event in an American Airlines Center suite?
There is no strict dress code for the Platinum (suite) Level. While corporate groups often opt for business casual, it's common to see casual wear or team apparel. Suites are climate-controlled.
How to tour the American Airlines Center and its suites?
American Airlines Center offers tours by appointment on non-event weekdays, typically at 10:30 AM and 12:00 PM. Tours cost $5 for adults and $3 for seniors and children, and include a look at luxury suites, the press box, and other behind-the-scenes areas. Contact the AAC for scheduling.
How to secure a suite for a specific high-demand event like the NBA Playoffs?
For leased suites, you have the right of first refusal to purchase tickets for special events. For single-event rentals, it's crucial to contact the Premium Hospitality Department as early as possible, as these suites are in high demand and sell out quickly.
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