Flying internationally can be a maze of documents, ever-changing regulations, and endless queues. But what if there was a way to simplify it all, to have your essential travel information pre-verified and ready to go? Enter VeriFLY, a mobile health passport app that partners with airlines like American Airlines to help streamline your journey. If you've ever felt the pre-travel jitters about having all your ducks in a row, VeriFLY aims to bring a sense of calm to the chaos.
This comprehensive guide will walk you through every single step of using VeriFLY with American Airlines, ensuring you're well-prepared for your next international adventure. So, are you ready to simplify your international travel experience? Let's dive in!
Navigating the Skies with Confidence: Your VeriFLY & American Airlines Guide
VeriFLY acts as a secure digital wallet for your health and travel documents, pre-approving them against your destination's entry requirements. This means less time at the airport fumbling with papers and more time focusing on your trip.
Step 1: Downloading and Setting Up Your VeriFLY Account
The very first step on your journey to smoother international travel is getting the VeriFLY app on your phone.
Download the App:
For iPhone users: Head to the Apple App Store.
For Android users: Go to the Google Play Store.
Search for "VeriFLY: Fast Digital Identity" and download it. It's a free app!
Create Your Account:
Once downloaded, open the app.
You'll be prompted to create an account. This typically involves providing your email address and creating a secure password.
You might also need to verify your email address via a link sent to your inbox.
Pro Tip: Use an email address you check regularly, as VeriFLY will send important updates and notifications there.
Add Your Personal Information:
The app will guide you to set up your profile. This is where you'll input your full legal name, date of birth, and gender exactly as they appear on your passport. Accuracy here is absolutely crucial!
You'll also be asked to take a selfie through the app. This photo is used for identity verification against your travel documents. Make sure it's a clear, well-lit photo of your face, similar to a passport photo.
Step 2: Adding Your Trip Details
Now that your personal profile is set up, it's time to tell VeriFLY about your upcoming American Airlines flight.
Initiate a New Trip:
On the VeriFLY home screen, look for an option to "Add a Trip" or "Start a New Pass."
Select "American Airlines" as your airline partner.
You'll then input your destination country and your departure date.
Enter Flight Information:
VeriFLY will likely ask for your American Airlines flight number and your Record Locator (confirmation code). This 6-character code is typically found on your booking confirmation email.
Double-check: Ensure these details are entered correctly to link your VeriFLY pass to your actual flight. Any mismatch can cause issues later.
Step 3: Understanding and Fulfilling Entry Requirements (The "Pass")
This is the core of VeriFLY – it dynamically generates a "Pass" based on your destination's current entry requirements. These requirements can vary significantly by country and may include health declarations, negative test results, or vaccination proof.
Reviewing Your Pass:
Once you've entered your trip details, VeriFLY will display a "Pass" with a checklist of requirements specific to your chosen destination.
Pay close attention to each item on this list. It will tell you exactly what documents you need to upload.
Uploading Documents:
Passport: You'll be prompted to scan or upload a clear photo of your passport's data page. Ensure all details are legible.
COVID-19 Test Results (if required): If your destination requires a negative COVID-19 test, you'll upload a PDF or image of your test result.
Important considerations: Check the type of test (e.g., PCR, antigen), the timing window for the test (e.g., within 72 hours of departure), and that the result clearly states "negative" and includes your full name and date of birth.
Vaccination Records (if required): If proof of vaccination is needed, you'll upload your vaccination certificate or card.
Ensure clarity: The document should clearly show the vaccine type, dates of vaccination, and your personal identifying information.
Health Declaration Forms (if required): Some countries mandate specific health declaration forms. VeriFLY may link directly to these forms or allow you to upload a completed version.
Other Documents: Depending on your destination, other documents like visas or specific travel authorizations might be requested.
Step 4: Submitting for Review
Once you've uploaded all the necessary documents for your VeriFLY Pass, it's time to submit them for review.
Initiate Submission:
After uploading each document, you'll typically see a "Complete" or "Submitted" status next to that specific requirement.
Once all items on your checklist are marked as complete, you'll see an option to "Submit for Review" or "Get Your Pass."
Waiting for Verification:
VeriFLY's team will review your submitted documents against the destination's requirements. This process can take anywhere from a few minutes to several hours, so it's highly recommended to complete this well in advance of your flight (ideally at least 24-72 hours before departure).
You will receive a notification within the app and potentially via email once your Pass has been reviewed.
Step 5: Receiving Your Green Check Mark (The All-Clear!)
The moment you've been waiting for!
The Green Pass:
If all your documents are valid and meet the entry requirements, your VeriFLY Pass will display a prominent green check mark. This signifies that you're compliant with your destination's health and travel protocols.
Congratulations! This green check mark is your golden ticket for a smoother airport experience.
What if it's Not Green?
If your pass doesn't get a green check mark, it will indicate which specific requirement needs attention. This could be due to an unclear document, an expired test, or missing information.
Don't panic! Review the feedback, correct the issue, and resubmit. The app is designed to guide you.
Step 6: At the Airport with VeriFLY
With your green VeriFLY Pass in hand (or rather, on your phone!), your airport experience should be significantly smoother.
Check-in:
When you check in for your American Airlines flight, either at the counter or at a self-service kiosk, you will be asked if you have a VeriFLY Pass.
Present your green VeriFLY Pass on your mobile device to the airline agent. They can quickly scan a QR code or visually confirm your status.
Important Note: While VeriFLY helps streamline the process, always carry your physical travel documents (passport, visa, vaccination card, test results) with you. Technology can sometimes fail, and it's always better to be prepared for manual verification if needed.
Boarding:
At the boarding gate, the agents may also ask to see your VeriFLY Pass. Again, a quick scan or visual check will confirm your status.
Step 7: Post-Travel (Optional but Recommended)
After your trip, you can archive or delete your completed passes within the VeriFLY app.
Data Privacy:
VeriFLY is designed with data privacy in mind. You have control over your information within the app.
You can typically find options in the app's settings to manage your data, including deleting old passes or your entire account if you no longer wish to use the service.
Important Considerations and Tips:
Start Early: Do not wait until the last minute to set up your VeriFLY account and upload documents. Give yourself ample time (at least 72 hours before departure, if not more) to address any potential issues.
Accuracy is Key: Ensure all information you enter matches your official travel documents exactly. Even a small discrepancy can lead to delays.
Check Destination Requirements Regularly: Travel requirements can change rapidly. Always double-check the latest entry requirements for your destination on official government websites (e.g., embassy websites, CDC, IATA Travel Centre) in addition to relying on VeriFLY. VeriFLY endeavors to be up-to-date, but official sources are paramount.
Connectivity: Make sure you have a reliable internet connection when using the app, especially when uploading documents and submitting for review.
App Updates: Keep your VeriFLY app updated to the latest version to ensure optimal functionality and access to the most current travel requirements.
Family Travel: VeriFLY allows you to add travel companions to your profile, making it easier to manage documentation for your entire group. Each individual will need their own VeriFLY Pass.
Using VeriFLY with American Airlines is designed to take some of the stress out of international travel by digitizing and pre-verifying essential travel documents. By following these steps, you can significantly enhance your airport experience and embark on your journey with greater peace of mind.
10 Related FAQ Questions
How to download the VeriFLY app?
You can download the VeriFLY app from the Apple App Store for iOS devices or the Google Play Store for Android devices. Simply search for "VeriFLY: Fast Digital Identity" and install it.
How to add a new trip in VeriFLY for American Airlines?
Open the VeriFLY app, select "Add a Trip" or "Start a New Pass," choose "American Airlines" as your airline, and then enter your destination country, departure date, flight number, and Record Locator (confirmation code).
How to upload my passport to VeriFLY?
Within your trip's VeriFLY Pass checklist, there will be an option to upload your passport. You'll typically be guided to take a clear photo of your passport's data page or upload an existing image.
How to submit COVID-19 test results to VeriFLY?
If a COVID-19 test is required, navigate to that section in your VeriFLY Pass. You'll generally upload a PDF or image of your negative test result. Ensure the document includes your name, test type, date, and clearly states "negative."
How to add travel companions to my VeriFLY account?
VeriFLY usually allows you to add other travelers to your account within the app, often under your profile or when setting up a new trip. Each companion will need their own VeriFLY Pass, and you'll typically manage their documents separately.
How to check the status of my VeriFLY Pass?
Once you've submitted your documents for review, the status of your VeriFLY Pass will be displayed prominently within the app. It will show whether it's "In Review," "Approved" (green check mark), or "Needs Attention."
How to troubleshoot if my VeriFLY Pass is not approved?
If your pass is not approved, VeriFLY will indicate which specific requirement caused the issue. Review the feedback, ensure your documents are clear and accurate, meet all requirements (e.g., test timing), and then re-upload or correct the information before resubmitting.
How to find my American Airlines Record Locator for VeriFLY?
Your American Airlines Record Locator, also known as a confirmation code, is a 6-character alphanumeric code found on your flight booking confirmation email from American Airlines.
How to ensure my data is secure on VeriFLY?
VeriFLY uses advanced encryption technologies to protect user data and ensure privacy. They are designed as a secure digital identity platform. However, always be mindful of who you share your device with and keep your app and device software updated.
How to contact VeriFLY customer support if I have issues?
VeriFLY typically offers in-app support options, including a help center or a way to "Get in Touch" with their support team. You can also visit their official website for contact information or FAQs.
