Are you tired of legitimate calls being blocked, or perhaps you've found a better spam-blocking solution and want to switch? Whatever your reason, disabling Verizon Call Filter is a straightforward process, but it's important to know the right steps to ensure you're not inadvertently still filtering calls. Let's dive in and get those calls flowing freely again!
Step 1: Determine Your Approach – App or Website?
Before we do anything, let's figure out the most convenient way for you to manage your Verizon Call Filter settings. Do you prefer the ease of a mobile app, or are you more comfortable navigating a website on your computer?
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My Verizon App: If you're someone who manages most things from your smartphone, the My Verizon app is likely your go-to. It offers a user-friendly interface and quick access to your account settings.
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My Verizon Website: For those who prefer a larger screen or are having issues with the app, the My Verizon website is a reliable alternative, offering the same functionalities.
Once you've decided, we can proceed to the specific steps for your chosen method.
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| How To Turn Verizon Call Filter Off |
Step 2: Accessing Your Verizon Account
This is where we begin the actual process of turning off Call Filter. Make sure you have your Verizon login credentials handy.
QuickTip: Read a little, pause, then continue.
Sub-heading: Via the My Verizon App
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Open the My Verizon App: Locate the My Verizon app icon on your smartphone and tap to open it.
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Sign In: If prompted, enter your password, fingerprint, or use Face ID to sign in. Ensure your app is updated to the latest version for the most accurate steps.
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Navigate to the Mobile Tab: Once logged in, you'll typically see a "Mobile" tab at the bottom of the screen. Tap on it.
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Find Your Device/Number: From the Devices section, tap the mobile number for which you want to turn off Call Filter. If you manage multiple lines, you might need to tap "Manage all devices" and then "Manage" below the appropriate phone number.
Sub-heading: Via the My Verizon Website
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Open Your Web Browser: Launch your preferred web browser (e.g., Chrome, Firefox, Safari).
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Go to My Verizon: Type
www.verizon.cominto the address bar and press Enter. -
Sign In: Click on the "Sign In" button (usually in the top right corner) and enter your User ID or Mobile Number and Password. Ensure you have Account Owner or Manager access privileges to make changes to services.
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Navigate to Services & Perks: Once signed in, look for a section related to "Services & Perks" or "My Plan." This is where you'll find options to manage your account features.
Step 3: Locating Call Filter Settings
Now that you're in your account, let's pinpoint the Call Filter management options.
Sub-heading: In the My Verizon App
QuickTip: Use posts like this as quick references.
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Manage Call Filter: Within the selected mobile number's details, scroll down to the "Settings & Preferences" section and tap on "Manage Call Filter."
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Access Settings Tab: You'll likely see a "Settings" tab within the Call Filter section. Tap on it.
Sub-heading: On the My Verizon Website
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Manage Services & Perks: From the "Services & Perks" or "My Plan" section, look for an option to "Manage services & perks" or "Add-ons."
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Find Call Filter: Within the list of services, you should see "Call Filter." Click on it.
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Identify Unsubscribe Option: Below the desired line, you should see an option to "Unsubscribe" or manage your Call Filter plan.
Step 4: Turning Off or Unsubscribing from Call Filter
This is the crucial step where you disable the service. The wording might vary slightly depending on whether you're using the free or paid version, or if you simply want to adjust settings.
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Sub-heading: For the My Verizon App (Disabling Spam Protection or Unsubscribing)
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Turning Off Spam Block (if remaining in the app):
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On the "Settings" tab within Call Filter, you'll find a toggle switch labeled "Auto-block spam calls by risk level" or similar. Tap this switch to turn it off. This will stop automatic blocking of spam calls.
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Even with this setting off, the app might still identify spam calls, but it won't block them. If you want to completely remove the service, proceed to the next step.
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Unsubscribing from Call Filter:
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From the main Call Filter section (you might need to go back a step or two from the settings), look for an "Account" tab (usually lower-right).
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Tap on "Current plan."
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Then, tap "Manage plan."
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Select "No plan" or "Remove current plan" and then tap "Review changes."
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Review and accept the Terms & Conditions (if presented) and then tap "Confirm" to finalize the unsubscription.
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Tip: Break down complex paragraphs step by step.
Sub-heading: For the My Verizon Website (Unsubscribing)
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Select Unsubscribe: On the Call Filter management page, locate the "Unsubscribe" button or link associated with your line.
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Review and Confirm: You'll likely be presented with a summary of the changes and possibly a prompt to review and accept the Terms & Conditions. Read these carefully, and if you agree, select "Confirm" to complete the process.
Important Note: Simply deleting the Call Filter app from your phone does not turn off the spam filtering service on your Verizon account. You must follow the steps above through the My Verizon app or website to fully disable it.
Step 5: Verifying Call Filter is Off
After going through the steps, it's a good idea to confirm that Call Filter has indeed been deactivated.
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Check Your Account: Log back into the My Verizon app or website and navigate to the "Services & Perks" or "Call Filter" section. It should now indicate that Call Filter is not active on your line, or that you are on "No plan."
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Monitor Incoming Calls: Over the next few days, pay attention to your incoming calls. If you start receiving calls that were previously blocked (and you wish to receive them), it's a good sign that Call Filter is off. If unwanted spam calls are still being blocked, you may need to revisit the steps or contact Verizon support.
Congratulations! You have successfully navigated the process of turning off Verizon Call Filter.
FAQs: How to...
Tip: Read slowly to catch the finer details.
Here are 10 frequently asked questions related to managing Verizon Call Filter:
How to check if Verizon Call Filter is active on my line? You can check by logging into the My Verizon app or website and navigating to "Services & Perks" or "Add-ons." It will show whether Call Filter is currently active on your line.
How to turn off only the spam blocking feature without unsubscribing from Call Filter? In the Call Filter app, go to the "Settings" tab and turn off the "Auto-block spam calls by risk level" toggle. This will stop automatic blocking while keeping the app's other features (like spam identification) active.
How to re-enable Verizon Call Filter if I change my mind? You can re-enable Call Filter by logging into the My Verizon app or website, going to "Services & Perks," and selecting the option to add or subscribe to Call Filter.
How to block a specific number after turning off Call Filter? You can still block individual numbers directly from your phone's native call settings or through the My Verizon website under "Call & Message Blocking" (which is separate from Call Filter).
How to manage spam call notifications after disabling Call Filter? If you've unsubscribed from Call Filter, you will no longer receive spam alerts from the service. You'll rely on your phone's built-in spam detection or other third-party apps.
How to contact Verizon Customer Service for Call Filter issues? You can contact Verizon Customer Service by dialing *611 from your Verizon phone or by calling their main support number, usually found on their website.
How to differentiate between Call Filter Free and Call Filter Plus? Call Filter Free offers basic spam detection, blocking (of high-risk calls), and reporting. Call Filter Plus (a paid subscription) adds features like Caller Name ID, a personal block list, spam lookup, and category-based blocking.
How to avoid calls from numbers similar to my own after turning off Call Filter? Verizon Call Filter Plus has a "Neighborhood Filter" feature. If you've fully unsubscribed, you'll need to rely on your phone's native blocking features or consider a different third-party app that offers similar functionality.
How to report a spam call if I don't have Call Filter active? You can still report spam calls to the Federal Trade Commission (FTC) at donotcall.gov or by forwarding unwanted text messages to 7726 (SPAM).
How to confirm that unwanted calls are truly gone after disabling Call Filter? The best way to confirm is by monitoring your incoming calls. If legitimate calls that were previously blocked are now coming through, and you're not getting inundated with spam calls you don't want, then the process was successful. If you still encounter issues, revisit the steps or contact Verizon.
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