Feeling the pinch at the pump? Kroger Fuel Points are a fantastic way to ease that burden, turning your everyday grocery shopping into significant savings on gas. But how exactly do you keep track of these valuable points? Don't worry, you're not alone in wanting to maximize your savings! This comprehensive guide will walk you through every step to check your Kroger Fuel Points, ensuring you're always in the know and ready to redeem.
Step 1: Are You Already Earning? Let's Find Out!
Before we dive into checking your balance, let's confirm you're set up to earn. Have you signed up for a Kroger Plus Card or linked your phone number to a Kroger account? If not, that's your very first step! It's free and unlocks all the savings. If you're unsure, now's the perfect time to get started!
What is a Kroger Plus Card? It's Kroger's loyalty program card, typically a small plastic card or a digital ID tied to your phone number. It's how Kroger tracks your purchases and allocates Fuel Points.
Why is it important? Without a Shopper's Card or a linked Alt-ID, your purchases won't earn points. It's like trying to fill up your gas tank without a nozzle – it simply won't work!
Step 2: The Easiest Way – Your Store Receipt
Once you've made a purchase at Kroger (and used your Shopper's Card or Alt-ID!), the most immediate and often overlooked way to check your fuel points is right in your hand.
Sub-heading: Locate Your Fuel Point Summary
After every eligible purchase, take a moment to look at your physical receipt. You'll find a section, usually towards the bottom, that summarizes your Fuel Point activity.
This section will typically show:
Fuel Points Earned: The points you just accumulated from that specific shopping trip.
Current Month's Total: The total number of Fuel Points you've earned for the current month.
Fuel Points Available: The total points available for redemption, which reflects your previous month's balance that rolls over.
Expiration Date: This is crucial! Your Fuel Points expire on the last day of the month after they are earned. For example, points earned in July expire on August 31st.
Step 3: Going Digital – The Kroger Website
For a more comprehensive and historical view of your Fuel Points, your Kroger online account is your best friend.
Sub-heading: Logging In to Your Account
Open your web browser: Go to the official Kroger website (
www.kroger.com Locate the "Sign In" button: This is usually in the top right corner of the homepage. Click on it.
Enter your credentials: Input your registered email address and password. If you don't have an online account yet but have a physical Kroger Plus card, you can often create an account and link your card during the sign-up process. Don't have an account? No problem! Most Kroger sites offer a "Create Account" option where you can register your Shopper's Card number.
Sub-heading: Navigating to Your Fuel Points
Once logged in, look for a section related to "Rewards," "Loyalty Program," or "Fuel Points." This might be a prominent link on your account dashboard or accessible through a dropdown menu (often labeled with your name or "My Account").
Clicking on this section will display your detailed Fuel Point balance, including points earned, points redeemed, and the all-important expiration dates. You can often see a breakdown by month here, which is helpful for planning your fill-ups.
Step 4: On-the-Go Convenience – The Kroger Mobile App
In today's fast-paced world, having your Fuel Point information at your fingertips is invaluable. The Kroger mobile app offers just that.
Sub-heading: Downloading and Setting Up the App
Search for "Kroger" in your app store: Whether you have an Apple (iOS App Store) or Android (Google Play Store) device, search for the official "Kroger" app.
Download and install: Once found, download and install the app.
Log in: Open the app and log in using your existing Kroger online account credentials. If you're new to the digital experience, you can create an account directly within the app and link your Shopper's Card.
Sub-heading: Accessing Your Fuel Point Balance in the App
After logging in, the app's home screen or a clearly labeled "Rewards" or "Fuel" section will typically display your current Fuel Point balance.
Look for a specific icon or text indicating your points. Tapping on this will usually take you to a more detailed view, showing how many points you have, their value, and when they expire. The app is also a great place to clip digital coupons and view personalized offers that can help you earn even more points!
Step 5: Texting for Quick Updates (Fuel Rewards Program)
For those moments when you just need a quick check without logging in, Kroger's partnership with the Fuel Rewards program offers a convenient texting option.
Sub-heading: Texting Your Way to Knowledge
Text "BALANCE" to 83835: This is a direct way to inquire about your Fuel Rewards balance.
Ensure your cell number is linked to your Kroger account or your Fuel Rewards account for this to work. You'll receive a text message back with your current Fuel Point balance.
Other useful texts:
Text "APP" to 83835 for a link to download the Fuel Rewards app.
Text "JOIN" to 83835 if you're not yet a Fuel Rewards member.
Step 6: When All Else Fails – Customer Service
If you've tried the above methods and are still having trouble or have specific questions about your Fuel Points, don't hesitate to reach out to Kroger customer service.
Sub-heading: Contacting Kroger Support
Phone: You can usually find a customer service number on the Kroger website or the back of your Kroger Plus card. Be prepared to provide your Shopper's Card number or Alt-ID.
In-Store: While less common for detailed inquiries, a customer service desk associate at your local Kroger might be able to help you look up your balance if you provide your Shopper's Card.
Online Chat/Email: Some Kroger regions offer online chat support or email contact forms through their website.
Remember: Consistency is key! Always scan your Kroger Plus Card or enter your Alt-ID every time you shop to ensure you're earning all the Fuel Points you deserve. Happy saving at the pump!
10 Related FAQ Questions
How to earn Kroger Fuel Points? You earn 1 Fuel Point for every $1 spent on most groceries, 25 points for non-federally funded prescriptions (and 1 point for every $1 of out-of-pocket costs for federally funded ones), and 2 Fuel Points for every $1 spent on most gift cards. Look out for special promotions that offer bonus points!
How to redeem Kroger Fuel Points? Redeeming is easy at Kroger Family of Stores Fuel Centers and participating Shell locations. At the pump, you'll be prompted to swipe your Shopper's Card or enter your Alt-ID. You can then choose to redeem your available Fuel Points for a discount per gallon.
How to find participating Kroger fuel stations? You can find participating Kroger Fuel Centers and Shell locations that accept Kroger Fuel Points by using the "Store Locator" tool on the Kroger website or within their mobile app.
How to maximize Kroger Fuel Points? Maximize your points by taking advantage of special promotions (like 2x or 4x points on gift cards or during specific days), buying gift cards for stores you already frequent, filling prescriptions at Kroger Pharmacy, and always using your Shopper's Card or Alt-ID.
How to combine Kroger Fuel Points from different months? Kroger Fuel Points do not combine across months. Each month is a separate earning period, and points expire at the end of the month following the one in which they were earned. Plan to use your points before they expire!
How to use Kroger Fuel Points for more than one fill-up? Fuel Points are generally redeemed for a single fill-up, up to 35 gallons. If your discount is greater than the current price per gallon, the price may roll down to a minimum (e.g., $0.05/gallon), and any remaining discount is typically forfeited for that transaction.
How to get a discount without Fuel Points at Kroger gas stations? Even if you don't have Fuel Points to redeem, members of the Kroger loyalty program can still receive a baseline discount (often 3¢ off per gallon) by simply scanning their Shopper's Card or entering their Alt-ID at Kroger Family of Stores Fuel Centers.
How to link my phone number to my Kroger account for Fuel Points? When creating an online account or signing up for a Kroger Plus Card, you'll have the option to link your phone number. This allows you to use your phone number as an "Alt-ID" at checkout and at the pump to earn and redeem points.
How to tell when my Kroger Fuel Points expire? Your Fuel Points expire on the last day of the month after they are earned. For example, points earned in July expire on August 31st. This information is typically displayed on your receipt, the Kroger website, and the mobile app.
How to get additional Fuel Points from surveys? Some Kroger receipts include an invitation to complete an online survey. Completing these surveys can sometimes award additional Fuel Points (e.g., 50 points per survey, usually once a week), so always check your receipts!
