Ready to liberate your Apple Watch from its cellular tether with Verizon? It's a straightforward process, but knowing the steps beforehand will save you time and potential headaches. Whether you're upgrading to a new watch, no longer need cellular connectivity, or simply want to reduce your monthly bill, we've got you covered.
Let's dive in!
Understanding Your Apple Watch Plan on Verizon
Before we proceed, it's helpful to understand how your Apple Watch cellular plan works with Verizon. Typically, your Apple Watch is connected via a "Number Share" plan, meaning it shares the same phone number as your iPhone. This allows your watch to make calls, send texts, and use data independently of your iPhone, even when your iPhone isn't nearby. When you cancel this plan, your Apple Watch will still function as a Wi-Fi and Bluetooth-only device, but it will lose its independent cellular capabilities.
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| How To Cancel Apple Watch Plan Verizon |
The Definitive Guide: How to Cancel Your Apple Watch Plan on Verizon
There are a few ways to approach this, and we'll cover the most common and effective methods. Remember, it's always a good idea to have your Verizon account information handy (account number, PIN, or security questions) to expedite the process.
Step 1: Determine Your Cancellation Method - How Do You Want to Unplug?
This is where you decide the path that best suits you. Are you a digital guru who prefers clicking buttons, or do you like the personal touch of speaking to someone?
Option A: My Verizon App (Recommended for Quick Cancellation): This is often the quickest and most convenient way to manage your Verizon services, including canceling lines.
Option B: My Verizon Website (Great for Desktop Users): If you prefer a larger screen or are already on your computer, the website offers similar functionality to the app.
Option C: Calling Verizon Customer Service (For Personal Assistance or Complex Situations): Sometimes, a direct conversation is the best way to ensure everything is handled correctly, especially if you have other account changes in mind.
Once you've picked your preferred method, let's proceed to the detailed steps.
Step 2: Canceling via My Verizon App
This is usually the most efficient route.
QuickTip: Repetition reinforces learning.
Sub-Step 2.1: Open the My Verizon App and Log In
Grab your iPhone: Make sure you have the My Verizon app installed and updated to the latest version.
Launch the App: Tap the My Verizon app icon on your iPhone.
Sign In: Enter your Verizon username and password. If you have Face ID or Touch ID enabled, you might just need to authenticate with a glance or a touch. Only Account Owners or Account Managers can perform these steps.
Sub-Step 2.2: Navigate to Services & Perks
Tap 'Account' or 'Mobile' Tab: Depending on your app version and plan, you'll typically find a tab at the bottom of the screen labeled "Account" or "Mobile." Tap on it.
Find 'My services & perks': Look for a section or option that says "My services & perks" or "Services & Apps." Tap on it.
Sub-Step 2.3: Locate Your Apple Watch Plan (Number Share)
*Scroll and Find 'Number Share': Within the "Services & Perks" section, you should see an option related to "Number Share" or "Wearables." This is your Apple Watch cellular plan. Tap on it.
Sub-Step 2.4: Unsubscribe and Confirm
Tap 'Unsubscribe': Next to your Apple Watch line, you'll see an option like "Unsubscribe" or "Remove." Tap this.
Review and Confirm: A confirmation message will appear, explaining what happens when you cancel the service. Read this carefully. It will likely mention that your Apple Watch will no longer have cellular connectivity.
Accept Terms & Conditions (if prompted) and Tap 'Confirm': To finalize the cancellation, you may need to agree to certain terms or confirm your choice. Tap "Confirm" or "Remove Apple Watch Plan."
Allow Time for Changes: Verizon states that it may take up to 15 minutes for these changes to take effect on your account.
Step 3: Canceling via My Verizon Website
If you prefer using a web browser, this method is equally effective.
Sub-Step 3.1: Go to the My Verizon Website and Log In
Open Your Web Browser: On your computer or tablet, open your preferred web browser (Chrome, Safari, Firefox, etc.).
Go to Verizon.com: Type "
www.verizon.com Sign In: Click on the "Sign In" button, usually located in the top right corner. Enter your Verizon username and password. Ensure you log in as the Account Owner or an Account Manager.
Tip: Take mental snapshots of important details.
Sub-Step 3.2: Access Services & Perks
*Navigate to 'Services & Perks': Once logged in, look for a menu option or a section on your dashboard related to "Services & Perks" or "My Services." Click on it.
Manage Services & Perks: Within this section, find and click on "Manage services & perks."
Sub-Step 3.3: Identify Your Apple Watch Line
*Find 'Number Share - Home' or Similar: On the "Manage Services & Perks" page, locate the "Number Share - Home" section or an entry specifically for your Apple Watch line.
Sub-Step 3.4: Unsubscribe and Complete
Click 'Unsubscribe': Below the desired Apple Watch line, you'll see an "Unsubscribe" button. Click it.
Review the Message and Accept: A pop-up or new page will appear with important information about canceling your plan. Carefully read this message.
*Accept Terms & Conditions and 'Confirm': Check any boxes to accept terms and conditions, then click "Confirm" to finalize the cancellation.
Processing Time: As with the app, allow up to 15 minutes for the changes to fully process on your account.
Step 4: Canceling by Calling Verizon Customer Service
For those who prefer a direct conversation or have specific concerns, calling is a solid option.
Sub-Step 4.1: Gather Your Account Information
Prepare for the Call: Before dialing, have your Verizon account number, account PIN, or be ready to answer security questions. This will help the representative verify your identity quickly.
Sub-Step 4.2: Dial Verizon Customer Service
Call the Main Number: Dial 1-800-VERIZON (1-800-837-4966).
Business Hours: Be aware of their operating hours. Generally, they are available:
Monday – Friday, 8 AM - 7 PM ET
Saturday, 8 AM - 5 PM ET
Sub-Step 4.3: Navigate the Automated System and Speak to an Agent
QuickTip: Read in order — context builds meaning.
Follow the Prompts: Listen carefully to the automated voice prompts. You'll likely need to say or select options related to "Billing & Account," "Manage Services," or "Cancel Service."
Request to Speak to a Representative: If you can't find a direct option for canceling a specific line, keep navigating until you can request to speak to a live customer service representative. You might need to say "Agent" or "Representative."
Explain Your Request: Clearly state that you wish to cancel the cellular plan for your Apple Watch. Provide the phone number associated with your iPhone (which your watch shares) or the specific line number for your Apple Watch if you know it.
Sub-Step 4.4: Confirm Cancellation Details
Verify the Cancellation: Once the representative has processed your request, ask for confirmation.
Ask About Remaining Charges: Inquire if there will be any prorated charges on your next bill or if there are any remaining device payment balances if you purchased the watch through Verizon on a payment plan.
Get a Confirmation Number: Always ask for a confirmation number or an email confirmation of the cancellation for your records. This is crucial in case of any discrepancies later.
Step 5: What Happens After Cancellation?
Now that your cellular plan is canceled, here's what to expect:
Loss of Independent Cellular Connectivity: Your Apple Watch will no longer be able to make calls, send texts, or use data independently when it's away from your iPhone and not connected to Wi-Fi.
Wi-Fi and Bluetooth Still Work: Your watch will still function perfectly when connected to your iPhone via Bluetooth or when it's connected to a known Wi-Fi network. You can still receive notifications, track fitness, use apps that don't require cellular data, and more.
No More Monthly Charge: You will no longer be billed the monthly fee for the Apple Watch cellular plan by Verizon.
Device Remains Yours: Canceling the plan does not affect the ownership of your Apple Watch.
Unpairing (Optional but Recommended): While not strictly necessary for canceling the plan, if you intend to sell your Apple Watch or completely disconnect it, you should unpair it from your iPhone. This also removes Activation Lock.
Open the Apple Watch app on your iPhone.
Tap My Watch, then tap All Watches.
Tap the information icon (i) next to your watch.
Tap "Unpair Apple Watch."
If prompted, choose to remove your cellular plan during the unpairing process.
10 Related FAQ Questions
Here are some common questions you might have about canceling your Apple Watch plan with Verizon:
How to check if my Apple Watch plan is truly canceled on Verizon?
Log into your My Verizon app or website and navigate to your "Services & Perks" or "Lines" section. The Apple Watch line should no longer show an active cellular plan. You can also check your next bill to ensure the charge is removed.
How to keep my Apple Watch cellular plan if I get a new iPhone?
When you set up your new iPhone, you'll pair your Apple Watch to it. During the setup process for the watch, you'll be prompted to "Set Up Cellular." Follow the on-screen instructions, and your existing Verizon cellular plan should transfer seamlessly.
How to temporarily suspend my Apple Watch cellular plan instead of canceling?
Tip: Use this post as a starting point for exploration.
Verizon offers temporary suspension options for lost/stolen devices or military deployment. You can usually do this through the My Verizon app/website under "Suspend or reconnect service" for the specific line. Note that regular suspensions for convenience are generally not available for accessory lines like Apple Watches.
How to reactivate a canceled Apple Watch cellular plan with Verizon?
You can reactivate by pairing your Apple Watch with your iPhone again and choosing "Set Up Cellular" during the process. If it's been a long time, you might need to contact Verizon customer service to re-add the Number Share plan to your account.
How to ensure I don't incur early termination fees?
The Apple Watch cellular plan itself typically does not have an early termination fee, as it's a month-to-month service. However, if you bought your Apple Watch on a device payment plan through Verizon, canceling the cellular service does not cancel your device payment agreement. You will still be responsible for the remaining payments on the watch.
How to use my Apple Watch without cellular service after cancellation?
Your Apple Watch will continue to function via Bluetooth when it's connected to your iPhone. It will also use Wi-Fi for many features when your iPhone isn't nearby, as long as it's connected to a known Wi-Fi network.
How to sell my Apple Watch after canceling the plan?
Before selling, always unpair and erase your Apple Watch from your iPhone. This removes your personal data and, importantly, removes the Activation Lock, allowing the new owner to set it up.
How to remove the cellular plan directly from my Apple Watch?
On your Apple Watch, go to Settings > Cellular. You should see an option to "Remove Cellular Plan" or "Manage Verizon Plan." This will prompt you to confirm the removal with your carrier.
How to transfer my Apple Watch cellular plan to another person on my Verizon account?
This would typically involve contacting Verizon customer service. They might be able to transfer the "Number Share" line to another eligible line on your account, or you may need to cancel it on your line and have the other person activate a new Number Share plan for their watch.
How to confirm there are no remaining charges for the Apple Watch plan?
Check your next one or two Verizon bills after cancellation. The $10/month (or whatever your plan cost was) charge for the Apple Watch line should be completely gone. If it's not, contact Verizon customer service immediately with your cancellation confirmation details.
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