Ever stared blankly at a form, needing that crucial pay stub information from your time at Kroger, only to realize you have no idea how to get it? You're not alone! Many current and former Kroger associates find themselves in this very situation. Whether you need it for a loan application, proof of income, or simply to keep your records in order, getting your pay stubs can seem like a daunting task.
But fear not! This comprehensive guide will walk you through every step of the process, ensuring you can access your Kroger pay stubs with ease, no matter your employment status.
Step 1: Are You a Current or Former Kroger Employee?
Before we dive in, let's figure out where you stand! Are you currently rocking the Kroger apron, or have you moved on to new adventures? The process differs slightly depending on your employment status. Take a moment to consider this, as it will determine which path you need to follow.
Step 2: Accessing Pay Stubs for Current Kroger Employees
If you're still part of the Kroger family, thankfully, accessing your pay stubs is relatively straightforward thanks to their online portals.
Sub-heading: Through the Kroger Employee Portal (ExpressHR/MyInfo)
The primary method for current employees to access their pay stubs is through the dedicated employee self-service portal. This portal is designed to provide you with easy access to your personal and payroll information.
Navigate to the Official Kroger Employee Portal:
Open your web browser and go to the Kroger employee portal. This is often referred to as ExpressHR or MyInfo. You might also find direct links through the FEED Mobile App if you have it installed.
Be sure you are on the official Kroger website or a legitimate portal link to protect your personal information.
Log In to Your Account:
You will need your Enterprise User ID (EUID) and your password.
Your EUID typically consists of your first and last initials followed by a five-digit number (e.g., "js12345"). If you're unsure of your EUID, your manager or an Information Security contact at your work location can assist you.
Enter your credentials in the designated fields.
Locate the Payroll Section:
Once logged in, navigate to the section related to "Pay", "Payroll", "Compensation and Taxes", or "Pay Stubs". The exact wording might vary slightly, but it will be clearly identifiable.
Look for options like "View Pay Stubs," "Paycheck History," or similar.
View and Download Your Pay Stubs:
You should see a list of your past pay stubs. Select the specific pay period you need.
You will usually have the option to view the pay stub directly on the screen or download it as a PDF file. Downloading is highly recommended for record-keeping.
Look for an icon or button that says "View" or "Print" to access the detailed pay stub. If you select "Print," it will often download as a PDF which you can then print or save.
Sub-heading: Using the FEED Mobile App
Kroger also offers a mobile application called FEED Mobile, which provides convenient access to various employee resources, including your schedule and pay stubs.
Download and Install the FEED Mobile App:
If you haven't already, download the "FEED Mobile" app from your device's app store (Google Play Store for Android or Apple App Store for iOS).
Log In to the App:
Use your Kroger employee credentials (EUID and password) to log in.
Access Paycheck Stubs:
Within the app, navigate to the "Schedule" tab or look for a direct link to ExpressHR through your profile menu, the ExpressHR Quick Link, or the navigation bar.
This will typically redirect you to the ExpressHR portal within the app or a web view, where you can then follow the steps mentioned above to view your pay stubs.
Sub-heading: The Work Number (for Income and Employment Verification)
While not a direct way to get your pay stub for personal records, The Work Number is an important service that Kroger utilizes for automated employment and income verification. If someone (like a lender or landlord) is requesting proof of income, they might use this service.
You can access and manage your data on The Work Number at employees.theworknumber.com. This allows you to see what information is stored and which verifiers have requested it.
Step 3: Obtaining Pay Stubs for Former Kroger Employees
If you've left Kroger, retrieving your pay stubs can be a bit more challenging as your direct access to employee portals might be limited or eventually revoked. However, there are still several avenues you can explore.
Sub-heading: Attempting Online Portal Access (Initial Check)
Even after leaving, it's worth trying to log in to the Kroger employee portal (ExpressHR/MyInfo) first. Some companies maintain access for a certain period post-employment.
Go to the same portal link as current employees.
Enter your last known Enterprise User ID and password.
If you've forgotten your password, try the "Forgot Password" option, which might require your employee ID and birth date.
Be aware that access may be limited or eventually cut off after a certain period of time.
Sub-heading: Contacting Your Former Store's HR Department or Management
For many former employees, reaching out to the store where you worked is often the most effective method.
Contact Your Former Store:
Call the specific Kroger store where you were employed.
Ask to speak with the Human Resources (HR) representative or the Store Manager.
Clearly explain your need for past pay stubs. Provide them with your full name, employee ID (if you remember it), and the dates of your employment.
In-Person Request:
If possible, you might consider visiting the store in person.
You may be required to fill out a release form and provide a valid photo ID to verify your identity.
They might be able to print out your final pay stub or assist you in obtaining others.
Sub-heading: Contacting Kroger's Corporate HR / Employee Service Department
If your former store can't assist you or you prefer a more centralized approach, Kroger's corporate Human Resources department is another option.
Kroger Employee Service Department Contact:
You can call the Kroger Employee Service Department at 1-800-KRO-GERS (1-800-576-4377).
Be prepared to provide your personal details, including your full name, dates of employment, and ideally, your former employee ID number.
Clearly state that you are a former employee seeking copies of your pay stubs. They will guide you through the necessary steps, which might involve verifying your identity and potentially mailing the stubs to you.
Sub-heading: The Work Number (for Verification Purposes)
As mentioned for current employees, The Work Number is also used for former employee verification. While it won't give you a printable pay stub directly, it's crucial if a third party needs to verify your past income or employment.
If a lender or landlord requires verification, they can often obtain this information through The Work Number. You can also view your data and who has accessed it on their website.
Step 4: Important Considerations and Tips
Be Patient: Retrieval of old records can sometimes take time, especially if they are not readily available through online portals.
Have Your Information Ready: Always have your full name, employee ID, and dates of employment on hand when contacting Kroger.
Verify Identity: For security reasons, Kroger will need to verify your identity. Be prepared to provide personal details or proof of identity.
Keep Your Own Records: It's always a good practice to save digital or physical copies of your pay stubs as you receive them throughout your employment. This can prevent future headaches.
Understand Different Services: Differentiate between getting a physical pay stub for your records and third-party services like The Work Number, which are for verification purposes.
DailyPay (for on-demand pay, not necessarily past stubs): Kroger has partnered with DailyPay, which allows employees to access earned wages before payday. While this isn't for retrieving past pay stubs in the traditional sense, it does provide access to your "Pay Balance" and information about your earned pay. If you're a current employee using this, you might see some pay details there.
By following these steps, you should be well on your way to successfully obtaining your Kroger pay stubs!
Frequently Asked Questions (FAQs)
Here are 10 common questions related to getting your Kroger pay stubs, along with quick answers:
How to access my Kroger pay stubs online as a current employee? You can access them through the Kroger employee portal (ExpressHR/MyInfo) or the FEED Mobile App by logging in with your Enterprise User ID and password.
How to get my Kroger pay stubs if I am a former employee? First, try logging into the online portal. If unsuccessful, contact your former store's HR/manager or the Kroger Employee Service Department at 1-800-KRO-GERS.
How to find my Kroger Enterprise User ID (EUID)? Your EUID is usually your first and last initials followed by a five-digit number. If you don't know it, ask your manager or an Information Security contact at your work location.
How to reset my password for the Kroger employee portal? On the login page, look for a "Forgot Password" or "Password Help" option. You'll typically need your employee ID and birth date.
How to get a W2 form from Kroger? Kroger generally provides W2 forms by January 31st each year. If you have issues accessing it online, contact the Kroger HR Express support team at 1-800-952-8889.
How to contact Kroger's payroll department directly? For general payroll inquiries and pay stub assistance, call the Kroger Employee Service Department at 1-800-KRO-GERS (1-800-576-4377).
How to request a printout of my pay stub from a Kroger store? Visit your former Kroger store's customer service desk or HR department. You might need to fill out a release form and show a valid photo ID.
How to get proof of employment or income from Kroger for a loan? Lenders or other third parties typically use The Work Number service (employees.theworknumber.com) to verify employment and income from Kroger.
How to view my earned pay with Kroger's DailyPay service? If enrolled, you can view your earned pay balance through the DailyPay app or website, as it integrates with Kroger's payroll.
How to ensure I keep a personal record of my Kroger pay stubs? Always download and save digital copies (PDFs) of your pay stubs from the online portal or print physical copies as they become available.
