Are you ready to unlock incredible savings on your next Marriott stay? The Marriott Explore Rate, often referred to by its promotional codes like MMP (for associates and immediate family) and MMF (for friends and extended family), is a fantastic benefit for those connected to Marriott International. It offers significantly discounted room rates, making it possible to experience Marriott's diverse portfolio of hotels around the world for a fraction of the usual cost.
However, using the Explore Rate isn't as simple as applying a public promo code. There are specific eligibility requirements and a proper booking process to follow. Don't worry, we're here to guide you every step of the way!
Your Step-by-Step Guide to Using the Marriott Explore Rate
Let's dive into the process, from understanding eligibility to checking in for your discounted stay.
Step 1: Determine Your Eligibility and Obtain Your Authorization Form
This is the most crucial first step, as the Explore Rate is not available to the general public.
Understanding Eligibility:
Marriott Explore Rate (MMP): This rate is primarily for Marriott associates (employees) and their immediate family members. Immediate family typically includes:
Spouse or domestic partner
Children
Parents or parents-in-law
Siblings
Important Note: Associates can usually book up to two rooms per night at the Explore Rate, provided they stay in one of them. Immediate family members are generally limited to one room per night.
Marriott Explore Friends Rate (MMF): This rate is for friends and extended family members of Marriott associates. The discount is typically less than the MMP rate, but it's still a great way for those connected to an associate to save. There's generally no limit on the number of nights booked under this rate, but availability can be more restrictive.
Obtaining the Authorization Form:
Regardless of whether you're using the MMP or MMF rate, you MUST have a valid Explore Rate Authorization Form.
For Marriott Associates: The associate needs to access Marriott Global Source (MGS) or mHUB using their Enterprise ID (EID). From there, they can generate and print the Explore Rate Authorization Form. This form will have an expiry date, usually around 60 days to 2 months from the date of issue.
For Friends & Family: The Marriott associate who is extending the benefit to you must generate this form for you. They will need to input your name on the form. It is essential that the form is filled out correctly and is current.
Pro Tip: Always get the physical printed form. While some hotels might accept a digital copy, it's safer to have the hard copy readily available at check-in. The hotel will often keep this copy.
Step 2: Searching for and Booking Your Explore Rate Stay
Once you have your authorization form in hand, you're ready to search for your discounted stay.
A. Using the Official Marriott Channels:
The Explore Rate can only be booked through Marriott's official channels. This includes:
Marriott.com (website)
Marriott Bonvoy App
Calling Marriott Customer Engagement Centers
Directly with a participating hotel (though online booking is generally recommended for best visibility of rates).
B. Entering the Promotional Code:
Navigate to Marriott.com or open the Marriott Bonvoy App.
Enter your desired destination and dates.
Look for the "Special Rates" or "Corporate/Promotional Code" dropdown menu. This is usually located near where you input your destination and dates.
Enter the appropriate code:
For the Explore Rate (Associate/Immediate Family): Type in "MMP"
For the Explore Friends Rate (Friends/Extended Family): Type in "MMF"
Click "Find Hotels" or "Search."
C. Reviewing Availability and Booking:
The system will then display hotels that have the Explore Rate available for your selected dates. Keep in mind that availability is limited and based on the hotel's forecasted occupancy. You might not find the rate at all properties or for all dates, especially during peak season or at highly popular locations.
Compare rates: Even with the Explore Rate, it's always a good idea to compare it with other publicly available rates or even Bonvoy member rates. Sometimes, depending on demand, another rate might be comparable or even better.
Select your preferred room type and complete the booking process. Just like any other reservation, you'll need to provide your personal details and credit card information to secure the booking.
Ensure your name on the reservation matches the name on your Explore Rate Authorization Form.
Crucial Reminder: The Explore Rate is for personal travel only. Do not use it for business travel. Misuse of the program can lead to severe consequences, including loss of discount privileges and even disciplinary action for the associate.
Step 3: Preparing for Check-in
This is where your authorization form becomes essential.
What to Bring:
Your valid Explore Rate Authorization Form (the printed copy).
A valid photo ID (e.g., passport, driver's license) that matches the name on your reservation and the authorization form.
The credit card used to make the reservation.
Understanding the Check-in Process:
At check-in, the front desk associate will require your Explore Rate Authorization Form and your photo ID to verify your eligibility. They will likely keep the form for their records.
Be prepared for questions. They may ask about your connection to Marriott or the associate who provided the form.
Establish credit: You'll need to provide a credit card for incidentals.
Don't be surprised if they take a copy of your ID and the form. This is standard procedure to ensure compliance with the program's terms.
Important Note on Conduct: Your conduct, and that of anyone in your party, is a representation of Marriott International. Inappropriate behavior while utilizing the Explore Program can lead to the loss of discount privileges for both you and the associate who provided the form.
Step 4: Enjoying Your Stay and Understanding Program Rules
Congratulations! You've successfully booked and checked into your Marriott Explore Rate stay.
Key Considerations During Your Stay:
No Points/Miles Earning (Typically): While some discounted rates might earn Marriott Bonvoy points or miles, the Explore Rate typically does not accrue points or qualifying nights towards elite status. Always check the specific terms of your booking.
Food & Beverage Discounts: Marriott associates often receive a 20% discount on food and beverages at participating hotels (including in-room dining and alcohol). This usually requires presenting a "Property (Non-Room) Discount Card" in addition to a photo ID. Friends and family using the MMF rate generally do not qualify for this separate F&B discount.
Cancellations/Modifications: Any changes or cancellations to your Explore Rate reservation must be done online through Marriott.com or the Marriott Bonvoy App. Be aware of the cancellation policy associated with your specific booking.
Donation to TakeCare Relief Fund: The Explore and Explore Friends Rates may include a voluntary daily donation to the TakeCare Relief Fund. You can typically opt out of this donation at the front desk.
Remember: The Explore Rate is a privilege, not a right. Marriott reserves the right to modify or discontinue the program at any time. Adhering to the terms and conditions ensures the continued availability of this valuable benefit for all eligible individuals.
Frequently Asked Questions (FAQs) about the Marriott Explore Rate
Here are 10 common questions with quick answers to further clarify using the Marriott Explore Rate:
How to get the Marriott Explore Rate?
You can only get the Marriott Explore Rate if you are a Marriott associate (employee) or an eligible immediate family member or friend of a Marriott associate. The associate must provide you with an authorization form.
How to book a Marriott Explore Rate reservation?
Book your Marriott Explore Rate reservation directly on Marriott.com or the Marriott Bonvoy App by selecting "Special Rates" and entering "MMP" for associate/immediate family or "MMF" for friends/extended family in the Corporate/Promotional Code field.
How to get a Marriott Explore Rate authorization form?
A Marriott associate must log into Marriott Global Source (MGS) or mHUB with their Enterprise ID to generate and print the Explore Rate Authorization Form for themselves or their eligible friends/family.
How to check eligibility for the Marriott Explore Rate?
Eligibility for the Marriott Explore Rate (MMP) is limited to Marriott associates and their immediate family (spouse, children, parents, siblings). The Explore Friends Rate (MMF) is for friends and extended family nominated by an associate.
How to know if a hotel offers the Explore Rate?
When searching on Marriott.com or the app with the "MMP" or "MMF" code, only hotels with available Explore Rates for your chosen dates will appear in the search results. Availability varies by property and occupancy.
How to get Marriott Bonvoy points on an Explore Rate stay?
Typically, Marriott Explore Rate stays do not earn Marriott Bonvoy points or qualifying nights towards elite status. Always review the specific terms of your booking for confirmation.
How to cancel a Marriott Explore Rate booking?
You can cancel a Marriott Explore Rate booking online through Marriott.com or the Marriott Bonvoy App. Be sure to check the specific cancellation policy of your reservation to avoid any charges.
How to deal with a hotel that won't honor the Explore Rate?
If a hotel refuses to honor a valid Explore Rate reservation, politely present your authorization form and photo ID. If issues persist, refer to the program's terms and conditions or contact Marriott's customer service for assistance.
How to use the Explore Rate for multiple rooms?
Marriott associates can typically book up to two rooms at the Explore Rate (MMP) per night, provided they stay in one of the rooms. Immediate family members are usually limited to one room. The MMF rate might have different room limits depending on availability.
How to ensure a smooth check-in with the Explore Rate?
To ensure a smooth check-in, always have your printed Marriott Explore Rate Authorization Form and a valid photo ID ready. Ensure the name on your reservation matches the form and your ID.
