Hello there! Ever had that heart-stopping moment when your phone slips, shatters, or just decides to quit on you? If you're a Verizon customer, you've likely considered device protection through Asurion. But what exactly does it cost, what does it cover, and is it truly worth it? Let's dive deep into the world of Verizon Asurion and break down everything you need to know, step by step!
Demystifying Verizon Asurion: Your Comprehensive Guide to Device Protection
Protecting your precious tech has become more essential than ever. With smartphones costing hundreds, even thousands, of dollars, a single mishap can lead to a significant financial burden. Verizon, in partnership with Asurion, offers various device protection plans designed to give you peace of mind. But understanding the nuances of these plans – from monthly premiums to deductibles and what's actually covered – can be a bit tricky. This guide aims to simplify it all for you.
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| How Much Is Verizon Asurion |
Step 1: Understanding the Core Offerings - What Exactly is Verizon Asurion?
Before we talk about costs, it's crucial to grasp what "Verizon Asurion" actually entails. Asurion is Verizon's third-party administrator for most of its device protection programs. This means when you enroll in a Verizon device protection plan, Asurion is the company that handles your claims, repairs, and replacements.
Verizon typically offers a few main device protection options, often bundled into comprehensive plans:
Wireless Phone Protection (WPP): This is the core insurance component, covering loss, theft, and damage (including liquid damage and screen damage).
Verizon Extended Warranty (EW): This covers post-warranty malfunctions, essentially extending the manufacturer's warranty. Note: Extended Warranty is not available in Florida or for Florida customers, where WPP provides coverage for post-warranty malfunctions.
Mobile Secure: This provides 24/7 premium tech support, digital security, and privacy tools, along with device optimization features. It does not provide coverage for loss, theft, damage, or post-warranty malfunctions.
These components are often packaged together under names like Verizon Mobile Protect or Total Equipment Coverage.
Sub-heading: The Different Verizon Device Protection Plans
Verizon's primary device protection offering, which includes Asurion's services, is typically known as:
Verizon Mobile Protect (VMP): This is the most comprehensive single-device plan. It combines Wireless Phone Protection, Verizon Extended Warranty, and Mobile Secure.
Verizon Mobile Protect Multi-Device (VMP MD): Designed for accounts with multiple lines, this plan offers similar benefits across several devices on the same account.
Total Equipment Coverage (TEC): This is an older bundled plan that combines Wireless Phone Protection and Verizon Extended Warranty. You might still be on this plan if you enrolled some time ago.
Wireless Phone Protection (WPP): The standalone insurance component.
Mobile Secure: The standalone tech support and security suite.
Step 2: Deconstructing the Costs - How Much Does Verizon Asurion Cost Monthly?
The monthly cost of Verizon's device protection plans, underwritten by Asurion, can vary based on the specific plan you choose and, in some cases, the type of device you have.
QuickTip: Ask yourself what the author is trying to say.
Sub-heading: Single Device Plans
For a single device, you can expect the following typical monthly costs:
Verizon Mobile Protect (VMP): This plan generally costs around $17 to $19 per month for a single smartphone. For certain "Tier 1" smartphones and watches, it might be $19/month, while "Tier 2" smartphones, watches, tablets, and basic phones might be $14/month.
Wireless Phone Protection (WPP) (Standalone): If you opt for just the insurance, it can be around $7.95 per line for most devices, or as low as $4.95 for some "Tier 2" devices (like basic phones or older smartphones). New York customers may see an additional price based on device type.
Mobile Secure (Standalone): This standalone tech support and security service typically costs around $6.90 per month for a single line.
Sub-heading: Multi-Device Plans
For accounts with multiple lines, Verizon Mobile Protect Multi-Device (VMP MD) offers a tiered pricing structure:
For 2 lines: Approximately $38 per month for the account.
For 3 lines: Approximately $57 per month for the account.
For 4-20 lines: Approximately $68 per month for the account (this generally includes coverage for 3 "registrations" or devices, with options to add more for an additional fee).
It's important to note: These prices are subject to change and may vary slightly based on your location (e.g., New York customers may have different pricing) and specific promotions. Always check the most current pricing directly on Verizon's website or in your My Verizon account.
Step 3: Unpacking the Deductibles - What You Pay When You File a Claim
Beyond the monthly premium, the other significant cost associated with Verizon Asurion is the deductible. A deductible is the amount you pay out-of-pocket each time you file an approved claim. These can vary significantly depending on the type of claim and your device.
Sub-heading: Common Deductible Scenarios
Cracked Screen Repair: For select smartphones, Verizon Mobile Protect offers $0 deductible cracked screen and back glass repairs. This is a huge benefit and can save you a lot compared to a full device replacement. Eligibility depends on your device model and location, and repairs are performed by an Asurion-certified technician.
Damage Replacement: For damage that isn't just a cracked screen (e.g., liquid damage, non-repairable damage), the damage replacement deductible is typically $99 per claim. However, if your loss/theft deductible is less than $99, the damage deductible will be the same as the loss/theft deductible.
Loss or Theft Replacement: Deductibles for lost or stolen devices can vary widely, often ranging from $19 to $279 or more, depending on the tier and value of your device. High-end smartphones usually have higher deductibles for loss or theft. You can check your specific device's deductible on Asurion's website (
phoneclaim.com/verizon Post-Warranty Malfunctions: If your device experiences a malfunction after the manufacturer's warranty expires, and you have Verizon Extended Warranty (or WPP in Florida), the cost is often $0 for repairs. If a replacement is necessary and a repair isn't available, there might be a small replacement fee (e.g., $49), but often it's waived for eligible extended warranty claims.
Battery Replacement: For select smartphones with post-warranty battery issues, battery replacements are often offered with a $0 fee at a Verizon-authorized repair facility.
Key takeaway: Always verify your specific device's deductible before filing a claim. The easiest way to do this is through the Verizon or Asurion websites.
Step 4: Understanding Coverage Details - What's Included and What's Not?
Knowing the costs is only half the battle; understanding what you're actually paying for is equally important.
QuickTip: Look for contrasts — they reveal insights.
Sub-heading: What Verizon Mobile Protect Typically Covers
Loss: If your phone goes missing.
Theft: If your phone is stolen.
Damage: Accidental damage, including drops, spills, and cracked screens/back glass.
Post-Warranty Malfunctions: Mechanical or electrical breakdowns that occur after the manufacturer's warranty has expired.
Tech Support: 24/7 access to experts for device setup, troubleshooting, digital security, and more via the Tech Coach app.
Digital Security and Privacy Tools: Access to apps like Digital Secure and Call Filter for identity theft monitoring, VPN, password management, spam call blocking, and more.
Pro On the Go: Same-day delivery and setup for replacement smartphones (in select locations).
In-Person Device Refresh: Visit a uBreakiFix® by Asurion store for device optimization and screen protector installation (often at no extra cost).
Unlimited Claims: Most Verizon Mobile Protect plans offer an unlimited number of claims per 12-month period (per registered line for multi-device plans).
Sub-heading: Important Exclusions and Limitations
While comprehensive, device protection plans do have limitations:
Pre-existing Damage: Devices must be fully functioning, without damage, and free of defects before enrollment.
Cosmetic Damage: Minor scratches or dents that don't affect functionality are typically not covered.
Accessories: Unless specifically bundled, accessories (like chargers or cases) are generally not covered.
Unauthorized Repair: If you attempt to repair your device yourself or use an unauthorized repair service, your coverage may be voided.
Software Issues: While Tech Coach can help with software troubleshooting, issues that aren't a direct malfunction of the device hardware may not be covered for replacement.
Device Value Limit: There's usually a maximum device value limit per occurrence (e.g., $3,000 per claim).
Step 5: Making an Informed Decision - Is Verizon Asurion Worth It For You?
Now that you have all the information, the final step is to decide if Verizon's device protection, powered by Asurion, is a worthwhile investment for your specific situation.
Sub-heading: Consider These Factors
Your Device's Value: If you have a high-end smartphone that would be expensive to replace out-of-pocket, insurance becomes more appealing.
Your Mishap History: Are you prone to dropping your phone? Do you work in an environment where damage is likely? If so, the peace of mind might be worth it.
Your Financial Situation: Can you comfortably afford to replace your phone if something happens, or would it be a significant financial strain?
Alternative Protection: Do you have a credit card that offers extended warranty or purchase protection? Does your home insurance policy offer personal property coverage for mobile devices?
The Cost vs. Benefit: Calculate the annual cost of the premium plus potential deductibles against the cost of repairing or replacing your device outright.
For many users, especially those with expensive smartphones and a history of accidental damage, Verizon Mobile Protect can be a valuable safeguard. The $0 cracked screen repairs and relatively low damage deductibles can quickly pay for themselves after just one incident. For others who are very careful with their devices or have older, less expensive phones, it might not be as essential.
Frequently Asked Questions (FAQs) about Verizon Asurion
Here are 10 common questions related to Verizon Asurion, with quick answers:
QuickTip: Slow down when you hit numbers or data.
How to check if my device is eligible for Verizon Asurion?
You can typically check your device's eligibility by logging into your My Verizon account, visiting a Verizon store, or contacting Verizon customer service. New devices are generally eligible for enrollment within 30 days of activation.
How to file a claim with Verizon Asurion?
You can file a claim online at
How to find my deductible for a Verizon Asurion claim?
You can find your specific device's deductible on
How to get a cracked screen repaired through Verizon Asurion?
If your smartphone is eligible, you can initiate a cracked screen repair claim through Asurion's website. They will guide you to a local uBreakiFix® by Asurion store or offer mail-in/at-home repair options.
How to cancel my Verizon Asurion device protection plan?
You can cancel your device protection plan at any time through your My Verizon account online, by calling Verizon customer service, or by visiting a Verizon store. You will typically receive a prorated refund of your monthly charge.
QuickTip: Focus on what feels most relevant.
How to add Verizon Asurion to an existing line?
You can often add device protection to an existing line through your My Verizon account or by visiting a Verizon store, provided your device is fully functioning and within the enrollment eligibility period (usually 30 days from activation). Special "open enrollment" periods may also be announced.
How to get technical support with Verizon Asurion?
If your plan includes the Tech Coach benefit (part of Mobile Secure and Verizon Mobile Protect), you can access 24/7 tech support by calling or chatting with a Tech Coach expert through the Tech Coach app.
How to replace a lost or stolen phone with Verizon Asurion?
File a claim immediately online at
How to understand the difference between Verizon Mobile Protect and Total Equipment Coverage?
Verizon Mobile Protect is generally the newer, more comprehensive plan, including Mobile Secure's tech support and digital security features in addition to the insurance and extended warranty of Total Equipment Coverage. Total Equipment Coverage bundles Wireless Phone Protection and Verizon Extended Warranty.
How to determine if a refurbished device will be provided as a replacement?
Asurion's terms and conditions state that replacement devices may be new or refurbished and may be the same model or another model of like kind and quality. They may also contain original or non-original manufacturer parts.
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