Getting your bank statements from Nationwide Building Society is a common task, whether you need them for a loan application, tax purposes, budgeting, or simply keeping track of your finances. Nationwide offers several convenient ways to access your statements, from instant digital downloads to traditional paper copies.
Ready to get your Nationwide bank statement? Let's dive in!
How to Get a Bank Statement from Nationwide: A Step-by-Step Guide
Step 1: Determine Your Needs and Preferences – Where Do You Want Your Statement?
Before we begin, let's think about how you prefer to receive your statement. Do you need an instant digital copy for an online application? Or perhaps a physical paper statement for official records? Nationwide caters to various needs.
- Digital Access (Fastest & Most Convenient): If you need your statements quickly and prefer to manage your finances online, the Nationwide Banking App or Internet Bank are your best bets. You can usually view and download statements instantly.
- Paper Statements (Traditional & Official): For those who require a physical copy, Nationwide can send statements via post. This method is ideal for official documents that require a hard copy.
- In-Branch Assistance (Personal Touch): If you prefer face-to-face interaction or need help navigating the digital options, visiting a Nationwide branch is a good choice.
- Telephone Banking (Convenient for Requests): You can also request statements over the phone, which can be useful if you're not near a computer or branch.
Once you know your preferred method, follow the steps below!
Step 2: Accessing Your Statements Digitally (Internet Bank & Mobile App)
This is by far the most popular and efficient way to get your statements. Nationwide offers robust online and mobile banking platforms.
Sub-heading 2.1: Using the Nationwide Internet Bank
The Internet Bank provides a comprehensive view of your accounts and allows you to download statements in PDF format.
- Log In: Go to the official Nationwide website and log in to your Internet Bank using your customer number and passnumber.
- If you haven't registered for Internet Banking: You'll need to do this first. Look for the "Register for Internet Banking" option on their website. You'll typically need your account details and potentially a card reader.
- Navigate to Your Accounts: Once logged in, you'll see a list of your accounts (current accounts, savings, credit cards, mortgages, etc.).
- Select the Desired Account: Click on the specific account for which you need the statement.
- Find "My Documents" or "Statements": Look for a section or tab usually labelled "My Documents," "Statements," or "View Statements." This might be in a top bar or a side menu.
- Choose the Statement Date: You can typically view and download statements for the last 36 months as PDF files. Select the desired statement date or period.
- Download Your Statement: Once you've selected the statement, there will be an option to "Download" or "Print." Click this to save the PDF to your device.
- Tip: You can also often search and filter your transaction data within the Internet Bank if you're looking for specific transactions rather than a full statement.
Sub-heading 2.2: Using the Nationwide Banking App
The Nationwide Banking App offers a similar, streamlined experience for on-the-go access.
- Download and Install the App: If you haven't already, download the "Nationwide Banking App" from your device's app store (Google Play Store for Android, Apple App Store for iPhone).
- Log In: Open the app and log in using your passnumber, or biometric authentication (fingerprint/face ID) if you have it set up.
- First-time users: You may need to enrol using your card details or customer number. The app will guide you through the setup.
- Select the Account: From your account list, tap on the account for which you need the statement.
- Locate Statements/Documents: Look for an option like "My Documents" or "Statements." This is where your digital statements are stored.
- View and Download: Similar to the Internet Bank, you can view and download statements for various periods (typically the last 36 months). Select the statement and choose the download option.
- Benefit: The app often displays "enriched transactions" with merchant logos and locations, making it easier to identify payments.
Step 3: Requesting Paper Statements
Sometimes, a digital copy just won't cut it. For official purposes, or if you prefer a physical record, you can request paper statements.
Sub-heading 3.1: Requesting via Internet Bank Chat
Nationwide's Internet Bank often has a chat function that allows you to request paper statements.
- Log In to Internet Bank: Follow steps 1-3 from Sub-heading 2.1.
- Initiate Chat: Look for a "Need help? Send us a message" or "Chat with us" option. It's usually in the left-hand menu.
- Type Your Request: In the chat, type something like "Get a statement" or "Request paper statement." You will likely be connected to a team member who can process your request.
- Provide Details: Be ready to confirm your identity and the account for which you need statements, along with the desired period.
- Processing Time: Nationwide typically states that requested paper statements will be sent within 10 working days.
Sub-heading 3.2: Requesting via Telephone Banking
If you prefer to speak to someone directly, telephone banking is a good option.
- Call Nationwide: Dial Nationwide's telephone banking number: 03457 30 20 11 (from the UK) or +44 1793 65 67 89 (from abroad).
- Verification: Be prepared to go through security questions to verify your identity. You may need your telephone banking passnumber, customer number, account number, or debit card number.
- State Your Request: Clearly explain that you need a paper bank statement and specify the account and the period you require.
- Confirm Details: The advisor will confirm your address for delivery.
- Note: Ensure your registered address is up to date to avoid delays.
- Processing Time: Similar to online chat, expect statements to arrive by post within approximately 10 working days.
Sub-heading 3.3: Requesting In-Branch
For a more personal touch or if you need immediate assistance, visiting a Nationwide branch is always an option.
- Locate Your Nearest Branch: Use the Nationwide website's "Branch Finder" tool to find a branch convenient for you.
- Visit the Branch: Head to the branch during their operating hours.
- Speak to a Colleague: Explain to a Nationwide colleague that you need a bank statement.
- Verification and Request: You will need to provide identification (such as your debit card and a form of ID like a driving licence or passport) to verify your identity. Once verified, they can print a mini statement on the spot or arrange for a full statement to be posted to you.
- Mini Statement: A mini statement gives an overview of up to 10 recent transactions and can often be printed directly in branch or from a cash machine.
- Full Statement: For a full historical statement, they will usually arrange for it to be sent by post.
Step 4: Understanding Your Nationwide Statement
Once you have your statement, whether digital or physical, it's helpful to understand what you're looking at.
- Account Details: Your statement will clearly display your account number, sort code, and usually your IBAN and BIC/SWIFT numbers.
- Account Balance: You'll see your opening and closing balances for the statement period.
- Transactions: A detailed list of all transactions (deposits, withdrawals, direct debits, standing orders, card payments, etc.) with dates and descriptions.
- Arranged Overdraft: If applicable, your arranged overdraft limit will be shown.
- Charges: Any charges incurred during the statement period will be listed.
Step 5: Going Paperless (Optional but Recommended)
If you primarily rely on digital banking, consider going paperless for your statements. This is good for the environment and reduces clutter.
- Log In: Access the Internet Bank or Banking App.
- Navigate to Preferences/Settings: Look for a "My Details," "Preferences," or "Settings" section.
- Choose Paperless Statements: There will typically be an option to "Go Paperless" or "Manage Statements." Select this and follow the prompts to switch off paper statements.
- Benefit: You'll receive an email notification when a new statement is ready to view online.
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions related to Nationwide bank statements:
How to Check My Current Balance with Nationwide?
You can check your current balance instantly by logging into the Nationwide Banking App or Internet Bank. You can also get a mini statement from a Nationwide cash machine or in branch.
How to Get a Mini Statement from Nationwide?
You can get a mini statement (showing up to 10 recent transactions) from any Nationwide cash machine or by asking a colleague in a Nationwide branch.
How to Download Nationwide Statements from the App?
Log into the Nationwide Banking App, select the account, find the "My Documents" or "Statements" section, choose the desired statement, and tap the download icon. You can usually download statements for the last 36 months.
How to View Past Nationwide Statements Online?
Log into the Nationwide Internet Bank, go to the "View accounts" tab, select your account, then click "My Documents" from the top bar. You can then choose a statement date to view and download.
How to Request a Paper Statement by Post from Nationwide?
You can request a paper statement by using the chat function within the Nationwide Internet Bank, calling their telephone banking number (03457 30 20 11), or visiting a Nationwide branch. It typically takes up to 10 working days to arrive.
How to Find My Account Number and Sort Code on a Nationwide Statement?
Your account number and sort code are clearly displayed on your monthly current account statement, usually at the top or within the account details section. They can also be found on your Visa debit card, in the Banking app, and the Internet Bank.
How to Get Statements for a Closed Nationwide Account?
If you closed your account on or after 2 February 2018, you can access historical statements dating back 5 years online. You need to register for online access within 6 months of account closure. Alternatively, you can request paper copies by visiting a Nationwide branch or calling them.
How to Go Paperless with Nationwide Statements?
Log into your Nationwide Internet Bank or Banking App, navigate to your account preferences or settings, and look for an option to "Go Paperless" or "Manage Statements" to switch off physical statements.
How to Get a Statement for a Nationwide Savings Account?
For card-based savings accounts, the process is similar to current accounts via the Internet Bank or app. For non-card-based savings accounts and e-bonds, log into the Internet Bank, choose the "View accounts" tab, select your savings account, and then view or download your statement.
How to Get a Statement for a Nationwide Credit Card?
Log into the Nationwide Internet Bank, select your credit card from the account list. You'll automatically see the latest account summary. To view or download previous summaries (up to 15 months), choose "Statement summary / statement archive" from the menu and select the desired date.
