We've all been there – standing at the Kroger checkout, ready to snag those sweet savings, and then bam! You realize your Kroger Plus Card is nowhere to be found. Don't let that sinking feeling ruin your grocery run! This comprehensive guide will walk you through every single way to find your Kroger Plus Card number, ensuring you never miss out on those valuable discounts and fuel points again.
Ready to reclaim your Kroger savings power? Let's dive in!
Step 1: Don't Panic! You've Got Options (and We're Here to Help!)
First things first, take a deep breath. It's incredibly common to misplace your physical Kroger Plus Card. The good news is that Kroger has designed multiple ways for you to access your account and its associated card number. You're not alone in this, and by the end of this guide, you'll be a Kroger card number lookup master!
Step 2: Checking Your Digital Lifelines – The Kroger App & Website
In today's digital age, your best bet for quickly finding your Kroger card number is often right in your pocket or on your computer.
Sub-heading 2.1: The Kroger App – Your Pocket-Sized Savings Hub
If you're an avid Kroger shopper, you likely already have the Kroger app installed on your smartphone. This is by far the easiest and fastest way to get your card number.
Open the Kroger App: Launch the Kroger app on your iOS or Android device.
Sign In: If you're not already logged in, enter your email address and password.
Navigate to Your Plus Card: Look for an option like "Plus Card," "Shopper's Card," or "View Card Details" within the app's menu. This is often found by tapping on a "Menu" icon (usually three horizontal lines) in a corner of the screen.
Reveal Your Barcode/Number: The app will typically display a digital version of your Kroger Plus Card, complete with a barcode. Often, the actual card number (a 11, 12, or 13-digit number starting with 4) will be displayed right below or above the barcode. You can also usually scan this barcode directly at checkout.
Pro Tip: Even if you have a physical card, having the app ready with your digital card can be a lifesaver if you forget your wallet!
Sub-heading 2.2: The Kroger Website – Your Online Account Dashboard
The Kroger website is another powerful tool for managing your account, including retrieving your card number.
Go to Kroger.com: Open your web browser and navigate to
www.kroger.com Sign In to Your Digital Account: Click on the "Sign In" button, usually located in the top right corner of the page. Enter your email address and password.
Access "My Account": Once logged in, look for a "My Account" link, often found in the top right or under your name.
Locate "Plus Card" or "Shopper's Card" Information: Within your account settings, there should be a section dedicated to your "Plus Card" or "Shopper's Card." Click on "Edit" or "View Details" next to this section.
Find Your Card Number: Your Kroger Plus Card number should be displayed here. If you use an "Alternate ID" (often your phone number), it might also be listed.
Note: The website often provides more detailed account management options, so it's a good place to go if you need to update other information.
Step 3: Leveraging Your Alternate ID (Phone Number) at Checkout
Did you know your phone number can act as your Kroger Plus Card? This is a fantastic fallback option if you're at the store without your card or access to the app/website.
At the Register: When prompted for your Kroger Plus Card, simply type in the phone number you associated with your account when you initially signed up.
Confirm Information: The cashier might ask for your last name or ZIP code to verify your account.
Savings Applied: Once confirmed, your discounts and fuel points will be applied to your purchase.
Important: While this allows you to get your savings, it doesn't directly tell you your card number. For that, you'll need one of the other methods.
Step 4: Contacting Kroger Customer Service – The Direct Approach
Sometimes, a direct conversation is the best way to resolve an issue. Kroger's customer service team is equipped to help you retrieve your card number.
Gather Your Information: Before calling, have some personal details ready that are linked to your Kroger account. This might include:
Your full name
The phone number associated with your account (your Alternate ID)
Your email address
Your home address or ZIP code
Potentially, the last few digits of a credit/debit card used for a past Kroger purchase (though this is less common for card number retrieval).
Dial the Number: Call Kroger Customer Service at 1-800-576-4377.
Follow the Prompts: Listen carefully to the automated prompts. You'll likely need to select an option related to "Kroger Plus Card," "Loyalty Program," or "Account Assistance."
Speak to a Representative: Explain that you need to look up your Kroger Plus Card number. They will ask for your verifying information to confirm your identity before providing the number.
Be patient: Customer service wait times can vary, but they are generally helpful and efficient.
Step 5: Visiting the Customer Service Desk In-Store – A Personal Touch
If you're already at a Kroger store, the customer service desk is a valuable resource.
Approach the Customer Service Desk: Locate the customer service counter within the store.
Explain Your Need: Inform the associate that you need to find your Kroger Plus Card number.
Provide Verification: They will likely ask for your phone number or other identifying information to pull up your account.
Receive Assistance: The associate can either provide you with your card number directly or help you link a new physical card to your existing account.
Benefit: This method allows for immediate assistance and resolution, especially if you prefer in-person interactions.
Step 6: Checking Old Receipts – A Paper Trail of Savings
Believe it or not, your old Kroger receipts can sometimes be a treasure trove of information!
Locate Recent Receipts: Dig through your grocery bags or wallet for a recent Kroger receipt.
Scan for Information: Look for a line that says "Kroger Plus Card," "Shopper's Card," or similar. Often, the last few digits of your card number will be printed on the receipt. While not the full number, this can be incredibly helpful for verification with customer service or as a memory jogger.
Look for Barcodes: Some receipts might even include a barcode that corresponds to your loyalty account.
Keep in mind: This method might only give you partial information, but it's worth a quick check!
Step 7: Re-registering or Getting a New Card (as a Last Resort)
If all else fails, or if you prefer a fresh start, you can always re-register or get a new card.
Online Re-registration:
Go to
www.kroger.com Follow the prompts to create a new digital account. During this process, you may be able to link a new card or create a "virtual card number" if you don't have a physical one. Kroger is often good at linking old information to new cards, so your existing points and rewards shouldn't be lost.
In-Store New Card:
Visit the customer service desk at any Kroger store.
Request a new Kroger Plus Card. They will issue you a new physical card.
Crucially: Ask the associate to link this new card to your existing account using your phone number or other identifying information. This ensures your accumulated points and rewards transfer to the new card.
Note: While this gets you a new card, the goal is often to find your existing number to avoid any potential loss of linked benefits, so try the other methods first!
10 Related FAQ Questions
Here are some frequently asked questions about Kroger Plus Cards and their numbers, with quick answers to help you out!
How to find my Kroger Plus Card number if I only use my phone number?
You can call Kroger Customer Service at 1-800-576-4377 (select option 4) or check your digital account on the Kroger app or website, where your full card number should be displayed.
How to link a new physical Kroger card to my existing account?
Visit the customer service desk at any Kroger store, and they can link your new card to your existing account using your phone number or other verifying information. You can also sometimes do this through your online account on the Kroger website.
How to use my Kroger card number for online shopping?
Once you have your Kroger card number, you can enter it in the designated field when creating or logging into your digital account on Kroger.com or the Kroger app. Your digital coupons and personalized offers will then be applied.
How to check my Kroger Fuel Points balance without my card?
You can check your fuel points balance by logging into your digital account on the Kroger app or website. Your points balance is usually prominently displayed in your account dashboard.
How to change the phone number associated with my Kroger card?
You can usually change your Alternate ID (phone number) by logging into your "My Account" section on Kroger.com or by contacting Kroger Customer Service.
How to add my Kroger card to my mobile wallet?
The Kroger app itself acts as your mobile digital card. While some mobile wallets might allow you to store loyalty cards, the most direct way to use your Kroger card on your phone is through the official Kroger app.
How to get a new Kroger card if mine is lost or damaged?
You can pick up a new physical Kroger Plus Card at the customer service desk of any Kroger store. Remember to ask them to link it to your existing account.
How to ensure my rewards transfer to a new Kroger card?
When getting a new card, always inform the Kroger associate that you want it linked to your existing account, providing your phone number or previous card details. If you do it online, ensure you're logging into your existing digital account and linking the new card there.
How to view my past Kroger purchases and receipts?
You can view your digital receipts and past purchases by logging into your Kroger digital account on the Kroger app or website. This feature is very helpful for tracking spending and ensuring discounts were applied.
How to contact Kroger customer service for loyalty card issues?
The primary number for Kroger Customer Service is 1-800-576-4377. You can also use the contact form or chat options available on the Kroger website's "Help Center."
