Have you ever been standing at the Kroger checkout, ready to bag your groceries, only to realize you can't find your Kroger Plus Card? Frustrating, right? That little piece of plastic (or the number associated with it) is your key to unlocking those sweet, sweet savings, fuel points, and personalized deals. But what happens when it goes missing, or you simply can't recall the digits? Don't panic! This comprehensive guide will walk you through multiple methods to retrieve your Kroger Plus Card number, ensuring you never miss out on those valuable discounts again.
The Quest for Your Kroger Plus Card Number: A Step-by-Step Guide
Step 1: Let's Start with the Obvious (and Often Easiest) Places!
Before we dive into the digital rabbit hole or contact customer service, let's check the most common spots. You might be surprised how often it's right under your nose!
Sub-heading 1.1: The Wallet/Purse Dive
Give your wallet or purse a thorough search. Many people keep their Kroger Plus Card tucked away with their other loyalty cards, credit cards, or even driver's license. Check every compartment, especially the less-used ones.
Don't forget coin purses or small zippered sections! Sometimes these cards can slip into unexpected places.
Sub-heading 1.2: The Keychain Check
Did you ever attach your Kroger Plus Card to your keychain? Many people do! Take a moment to inspect all the cards on your keychain. It might be a mini version or a full-sized card.
Sub-heading 1.3: The Receipt Hunt
Have you shopped at Kroger recently? Your Kroger Plus Card number is often printed on the top or bottom of your shopping receipts. Grab a few recent receipts and scan them for a 12-digit number (it usually starts with 4010 or 4011). This is a quick and easy way if you have a recent transaction history.
Step 2: Harnessing the Power of Technology: Online and App Solutions
Kroger has made it increasingly convenient to manage your account and access your Plus Card information digitally. If your physical card is elusive, these methods are your next best bet.
Sub-heading 2.1: The Kroger Website – Your Digital Command Center
Go to the official Kroger website:
www.kroger.com Sign In: If you already have a Kroger online account, click on "Sign In" (usually found in the top right corner). Enter your email address and password.
Register (If You Don't Have an Account): If you've never created an online account, but you use your phone number at the store, you can register. Click on "Register," fill out the required information, and link your existing Kroger Plus Card (or the phone number associated with it) during the registration process. This is crucial for retrieving your number.
Navigate to "My Account": Once logged in, look for "My Account" or your name in the top right corner and click on it.
Find Your Plus Card Information: Within your account dashboard, there should be a section related to your "Plus Card" or "Shopper's Card." Click on "Edit" or "Manage" in that section. Your 12-digit Kroger Plus Card number should be displayed there. You might also see your Alternate ID (usually your phone number).
Sub-heading 2.2: The Kroger Mobile App – Savings in Your Pocket
Download the App: If you don't already have it, download the official Kroger app from your smartphone's app store (Google Play Store for Android or Apple App Store for iOS).
Log In: Open the app and log in with your Kroger online account credentials.
Access Your Digital Card: Once logged in, navigate to the "Digital Card" or "Plus Card" section. This is typically found on the main screen or under a "My Account" menu. The app will display a digital barcode of your Kroger Plus Card, which often has the number visible below it. You can even scan this barcode directly at checkout if you don't have your physical card!
Step 3: The Lifeline: Contacting Kroger Customer Service
If the digital avenues prove fruitless, or you prefer speaking with a human, Kroger's customer service is there to help.
Sub-heading 3.1: Calling Customer Service
Prepare Your Information: Before you call, have any relevant information handy that might help them locate your account. This could include:
The phone number you typically use at checkout (your Alternate ID).
Your full name and address.
Your email address linked to your Kroger account.
The approximate date you last used your card.
Dial the Number: Call Kroger Customer Service at 1-800-KRO-GERS (1-800-576-4377).
Follow the Prompts: Listen carefully to the automated prompts and select the option that relates to your Shopper's Card or Plus Card. You may need to select an option like "lost card" or "account inquiry."
Speak to a Representative: Explain your situation to the customer service representative. They will be able to look up your account using your personal information (like your phone number or address) and provide you with your Kroger Plus Card number. They might even be able to link a new physical card to your existing account if you wish.
Sub-heading 3.2: Visiting the Customer Service Desk In-Store
Head to Your Local Kroger: If you're planning a trip to Kroger anyway, stop by the customer service desk.
Provide Your Details: Inform the associate that you need to look up your Kroger Plus Card number. They will ask for your phone number (Alternate ID) or other identifying information.
Retrieve Your Number: The associate can look up your account in their system and provide you with your card number. They can also issue you a new physical card on the spot, linking it to your existing rewards history.
Step 4: Alternative IDs and Remembering Your Past Habits
Sometimes, the simplest solution is recalling how you've used your card in the past.
Sub-heading 4.1: Your Phone Number as an Alternate ID
Did you know your phone number often doubles as your Kroger Plus Card Alternate ID? When asked for your Plus Card at checkout, many people simply type in their registered phone number on the keypad. If you've been doing this, then your phone number is effectively your "card number" for in-store purchases. You can use this at checkout even without the physical card.
This is often the easiest way to access your discounts if you can't find your card.
Step 5: Proactive Measures for Future Convenience
Once you've successfully retrieved your Kroger Plus Card number, take a moment to implement these tips for future peace of mind.
Sub-heading 5.1: Save it Digitally
Once you have the number, consider saving it in a secure note on your phone, in a password manager, or even taking a screenshot of the digital card in the app.
Add it to your digital wallet: Many smartphone digital wallets (like Apple Wallet or Google Wallet) allow you to store loyalty cards. This makes it incredibly easy to access at checkout.
Sub-heading 5.2: Write it Down
For those who prefer analog, write your Kroger Plus Card number down in a safe place, like your address book or a dedicated "important numbers" list.
Sub-heading 5.3: Link it to Your Online Account (If Not Already Done)
As mentioned in Step 2, ensure your Kroger Plus Card is fully linked to your Kroger.com online account. This is the hub for managing your rewards, digital coupons, and fuel points.
Sub-heading 5.4: Regularly Check Your Digital Account
Make it a habit to periodically check your Kroger online account or app. This helps you stay aware of your linked card, available coupons, and accumulated rewards.
10 Related FAQ Questions
How to Register a New Kroger Plus Card?
You can register a new Kroger Plus Card at the customer service desk in any Kroger store, or by visiting
How to Link My Phone Number to My Kroger Plus Card?
When you register for a Kroger Plus Card (either in-store or online), you'll typically be asked for your phone number, which then becomes your Alternate ID. If you already have a card and want to link a phone number, you can do so through your online Kroger account settings or by speaking with customer service in-store or over the phone.
How to Get a New Physical Kroger Plus Card?
You can get a new physical Kroger Plus Card at the customer service desk of any Kroger store. They can either link it to your existing account (so you don't lose points) or help you create a new one.
How to Check My Kroger Fuel Points Balance?
You can check your Kroger Fuel Points balance by logging into your Kroger online account on
How to Redeem Kroger Fuel Points?
To redeem Kroger Fuel Points, simply swipe your Kroger Plus Card or enter your Alternate ID (phone number) at the pump or inside the Kroger Fuel Center. The discount will be applied automatically, up to 35 gallons.
How to Find Digital Coupons on Kroger App/Website?
Log in to your Kroger online account on
How to Change the Phone Number Associated with My Kroger Plus Card?
You can change the phone number associated with your Kroger Plus Card by logging into your Kroger online account and updating your personal information, or by contacting Kroger Customer Service directly.
How to Recover a Forgotten Kroger Online Account Password?
If you've forgotten your Kroger online account password, go to
How to Check My Kroger Rewards/Cash Back Balance?
Your Kroger Rewards balance (which can often be redeemed for cash back or statement credits on the Kroger credit card) can be checked by logging into your Kroger online account or through the Kroger mobile app.
How to Contact Kroger Customer Service for Other Issues?
For any other issues, you can contact Kroger Customer Service by calling 1-800-KRO-GERS (1-800-576-4377). You can also find contact options like email or chat on the "Contact Us" section of
