Considering making the switch to Verizon's postpaid service? It's a great choice for many, offering a robust network, a variety of plans, and often, attractive device deals. However, the process can seem a little daunting if you're new to it. Fear not! This comprehensive guide will walk you through every step of opening a Verizon postpaid account, ensuring a smooth and hassle-free experience.
Step 1: Are You Ready for the Verizon Postpaid Experience? Let's Find Out!
Before diving into the specifics, let's ensure Verizon postpaid is the right fit for you. Take a moment to consider:
What are your data needs? Are you a heavy streamer, a casual browser, or somewhere in between? Verizon offers various unlimited plans with different data allowances and perks.
Do you need a new phone, or are you bringing your own device (BYOD)? Verizon has enticing phone deals, but if your current phone is compatible, BYOD can save you money.
What's your budget? Postpaid plans generally offer more features but come with a monthly commitment.
Are you looking for individual service or a family plan? Verizon's family plans offer significant savings per line.
Once you have a general idea of your needs, you're ready to proceed!
| How To Open A Verizon Postpaid Account |
Step 2: Understanding Verizon Postpaid Requirements and What You'll Need
Opening a postpaid account involves a credit check, as Verizon is extending credit to you for monthly billing. Here's what you'll typically need to have ready:
2.1: Personal Information
Full Legal Name: As it appears on your official identification.
Date of Birth: To verify your age and identity.
Social Security Number (SSN) or Taxpayer Identification Number (TIN): This is crucial for the credit check. If you don't have an SSN, you might need to provide alternative identification or pay a deposit.
Current and Previous Addresses: For residency verification and credit history.
Contact Information: Phone number and email address for communication.
2.2: Identification
You'll generally need one or more forms of valid government-issued identification for identity verification. Examples include:
Driver's License
State ID Card
Passport
2.3: Payment Information
You'll need a method for your initial payment (if applicable, such as a down payment for a device) and to set up recurring monthly payments. This can be:
Credit Card
Debit Card
Bank Account Information (for automatic payments/ACH)
2.4: Credit Check Considerations
Verizon performs a credit check to assess your financial reliability. This process involves:
Accessing your credit report: From major credit bureaus like Equifax, Experian, or TransUnion.
Evaluating your creditworthiness: Factors include your credit score, payment history, existing debts, and any derogatory marks.
What if your credit isn't perfect? Don't worry, it doesn't always mean denial. Verizon might require a security deposit or limit your device financing options.
Tip: Make mental notes as you go.
Step 3: Choosing Your Verizon Postpaid Plan
Verizon offers a range of postpaid plans, primarily under their "myPlan" umbrella, which allows for customization. Here's a breakdown of common types:
3.1: Unlimited Plans
Verizon's unlimited plans are the most popular, offering varying levels of features and premium data.
Unlimited Welcome: This is typically the entry-level unlimited plan. It provides unlimited talk, text, and data, but your data speeds might be slowed during network congestion. It generally offers access to Verizon's standard 5G network.
Unlimited Plus: A step up, this plan often includes unlimited premium data, meaning your speeds won't be slowed due to congestion. It also comes with a dedicated mobile hotspot data allowance (e.g., 30GB) and access to Verizon's faster 5G Ultra Wideband network.
Unlimited Ultimate: The most feature-rich plan, offering the highest mobile hotspot data allowance (e.g., 60GB or more), premium data, 5G Ultra Wideband access, and often includes international travel perks (data, talk, and text in many countries).
3.2: Mix-and-Match Options
With "myPlan," you can often mix and match different unlimited plans for different lines on a family account, allowing each user to have the plan that best suits their needs. This can be a great way to optimize costs.
3.3: Adding Perks
Verizon's "myPlan" allows you to add specific perks to your plan for an additional monthly fee (e.g., $10-$15 per perk). These can include:
Streaming service bundles (Disney+, Hulu, ESPN+, Netflix, Max, etc.)
Cloud storage
Device protection
Mobile hotspot data add-ons
International calling or travel benefits
Pro Tip: Compare the features and pricing carefully. While a higher-tier plan might seem expensive initially, the included perks and premium data could offer better overall value for your usage.
Step 4: Device Options: New Phone or Bring Your Own Device (BYOD)
Once you've selected your plan, it's time to decide on your device.
4.1: Purchasing a New Phone from Verizon
Latest Smartphones: Verizon offers all the latest flagship phones from Apple, Samsung, Google, and more.
Device Payment Plans: Most new phones are purchased on 24- or 36-month device payment plans, where the cost of the phone is spread out over monthly installments.
Promotional Offers: Look out for attractive trade-in deals, new line promotions, or special discounts when purchasing a new device with a postpaid plan. These can significantly reduce the cost of a new phone.
4.2: Bringing Your Own Device (BYOD)
QuickTip: Read step by step, not all at once.
If you love your current phone, you can often bring it to Verizon!
Check Compatibility: Use Verizon's online BYOD tool or visit a store to ensure your phone is compatible with their network. This usually involves checking the phone's IMEI number.
Unlocked Phone: Your phone must be unlocked by your previous carrier to work on Verizon's network.
SIM Card: If your phone is compatible, you'll need a Verizon SIM card (physical or eSIM). Verizon will provide this when you activate service.
BYOD Incentives: Verizon sometimes offers incentives, like bill credits or gift cards, for customers who bring their own device.
Step 5: The Application Process: Online, In-Store, or Over the Phone
You have several convenient ways to open your Verizon postpaid account:
5.1: Online (Recommended for convenience)
Visit the Verizon Website: Go to Verizon.com and navigate to the "Plans" or "Shop" section.
Select Your Plan: Choose the postpaid plan that best suits your needs.
Choose Your Device: Select a new phone or indicate you're bringing your own device. If bringing your own, you'll enter your IMEI to check compatibility.
Provide Personal Information: Fill in all the required personal details for the application and credit check.
Review and Submit: Carefully review your order summary, including monthly costs, taxes, and fees. Read and agree to the terms and conditions.
Credit Check: The system will perform an instant credit check. You'll be notified of the outcome.
Payment Setup: Provide your payment information for the first bill and future automatic payments.
Order Confirmation: Once approved, you'll receive an order confirmation email with details about your new service and device shipping (if applicable).
5.2: In-Store (For personalized assistance)
Locate a Verizon Store: Find your nearest corporate Verizon store or an authorized retailer.
Consult with a Representative: A sales associate will guide you through the process, explain plans, and help you choose a device.
Provide Documentation: Present your required identification and personal information.
Application and Credit Check: The representative will submit your application and run a credit check.
Device and Activation: If approved, you can often leave the store with your new device activated and ready to use.
5.3: Over the Phone (Good for questions and guided support)
Call Verizon Sales: Dial Verizon's sales number (often found on their website).
Speak with a Representative: Explain that you'd like to open a new postpaid account.
Guided Process: The representative will walk you through plan selection, device options, and gather your personal information for the credit check.
Confirmation: They'll confirm your order and provide details about device shipping or pickup.
Step 6: Activating Your New Verizon Postpaid Service
Once your account is set up and you have your device, activation is the final step!
6.1: For New Devices Purchased from Verizon
Pre-installed SIM: Many new Verizon phones come with the SIM card already installed (either physical or eSIM).
Power On: Simply power on your new phone. It will often guide you through an on-screen activation process.
My Verizon App/Website: You might also be directed to activate through the My Verizon app or the Verizon website (
).verizon.com/activate Follow Prompts: Follow the on-screen or voice prompts to complete activation. This typically involves confirming your account details.
Restart: After activation, you may need to power cycle your phone (turn it off and on again) for the service to fully register.
6.2: For Bring Your Own Device (BYOD)
Insert SIM Card: If you received a physical SIM card, carefully insert it into your compatible unlocked device. For eSIM, you'll follow on-screen instructions or scan a QR code provided by Verizon.
Activate Online/App: Go to
or use the My Verizon app.verizon.com/activate Enter Device ID (IMEI) and SIM ID (ICCID): You'll typically need to enter your phone's IMEI number and the ICCID from your new Verizon SIM card.
Follow Prompts: Complete the activation steps as guided.
Restart: Restart your phone once activation is complete.
6.3: Porting Your Existing Number (Optional)
QuickTip: Take a pause every few paragraphs.
If you're keeping your old phone number from another carrier (known as "porting" or "number transfer"), Verizon will handle this during the activation process.
Provide Account Information: You'll need to provide your previous carrier's account number and account PIN/password to authorize the transfer.
Keep Old Service Active: Do NOT cancel your old service until your number has successfully transferred to Verizon. Verizon will initiate the cancellation of your old service once the port is complete.
Porting Time: Number transfers can take anywhere from a few hours to a few business days, depending on your previous carrier and the type of number (mobile vs. landline).
Step 7: Setting Up Your My Verizon Account and Managing Your Service
Once activated, create your My Verizon account. This online portal is your central hub for managing your service.
7.1: Register for My Verizon
Visit the My Verizon Website: Go to
.verizon.com/myverizon Create Profile: Follow the prompts to create your user ID (often your email address or 10-digit mobile number) and password.
Link Account: You'll link your newly activated Verizon postpaid account to your My Verizon profile.
7.2: What You Can Do in My Verizon
View and pay your bills.
Monitor data usage for all lines on your account.
Change your plan or add/remove perks.
Manage device payment plans.
Set up Auto Pay and paper-free billing (often for discounts!).
Access customer support.
Upgrade devices.
And much more!
Congratulations! You've successfully opened and activated your Verizon postpaid account. Enjoy the reliable network and features!
Frequently Asked Questions (FAQs)
How to check if my phone is compatible with Verizon's network for BYOD?
You can easily check your phone's compatibility by visiting Verizon's official "Bring Your Own Device" (BYOD) page on their website and entering your device's IMEI number.
How to transfer my existing phone number to Verizon?
During the activation process (either online, in-store, or over the phone), you'll be given the option to transfer your existing number. You'll need your old carrier's account number and account PIN/password. Do not cancel your old service yourself.
How to manage my Verizon postpaid bill?
QuickTip: Pause before scrolling further.
You can manage your bill, view usage, and make payments conveniently through your My Verizon account online or via the My Verizon app. Setting up Auto Pay and paper-free billing is also highly recommended.
How to add a new line to my existing Verizon postpaid account?
You can add a new line to your account directly through your My Verizon account online, by visiting a Verizon store, or by calling customer service. You'll follow a similar process of choosing a plan and device for the new line.
How to upgrade my phone on a Verizon postpaid plan?
You can check your upgrade eligibility and explore new devices through your My Verizon account, in a Verizon store, or by calling Verizon customer service. Upgrade options typically become available after a certain period of your device payment plan.
How to get a discount on my Verizon postpaid plan?
Verizon offers various discounts, including those for setting up Auto Pay and paper-free billing, military personnel, teachers, nurses, and first responders. Check their website's "Discounts" section or inquire with a representative.
How to check my data usage on Verizon postpaid?
You can check your current data usage for all lines on your account in real-time through the My Verizon app or by logging into your My Verizon account on their website.
How to set up Auto Pay for my Verizon postpaid account?
You can set up Auto Pay through your My Verizon account online or via the My Verizon app. You'll typically need to link a bank account or credit/debit card for automatic monthly payments.
How to contact Verizon customer support for postpaid accounts?
You can contact Verizon customer support by dialing 611 from your Verizon phone, using the chat feature on the My Verizon website or app, or by visiting a Verizon store.
How to understand Verizon's credit check process for new accounts?
Verizon performs a credit check to assess your financial reliability for postpaid service. They pull your credit report from major bureaus (Equifax, Experian, TransUnion). Factors like credit score, payment history, and existing debts are considered. If your credit is limited, you may be asked for a security deposit.