How to Remove Otter.ai from Outlook: A Comprehensive Guide
Are you finding that Otter.ai is still popping up in your Outlook meetings or calendar, even when you don't want it to? Perhaps it's auto-joining calls, or you simply want to disconnect the integration for privacy or performance reasons. You're not alone! Many users integrate Otter.ai for its fantastic transcription capabilities, but sometimes, a clean break is needed.
Ready to reclaim control over your Outlook experience? Let's dive in! This step-by-step guide will walk you through the process of thoroughly removing Otter.ai from your Outlook environment, covering various aspects of its integration.
Step 1: Identify and Disconnect Otter.ai from Your Otter.ai Account Settings
The first and most crucial step in removing Otter.ai from Outlook is to sever the connection from the Otter.ai side itself. This is where Otter.ai's "Notetaker" or "meeting joiner" functionality is managed.
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| How To Remove Otter Ai From Outlook |
Sub-heading: Accessing Otter.ai Account Settings
Log in to your Otter.ai account: Open your web browser and go to
https://otter.ai. Make sure you're logged into the specific Otter.ai account that is linked to your Outlook calendar.Navigate to Account Settings: Once logged in, look for your profile picture or icon in the top corner (usually the top right) and click on it. From the dropdown menu, select "Account Settings".
Sub-heading: Disconnecting Your Calendar
Find the "Apps" or "Integrations" section: Within your Account Settings, you'll need to locate a section related to "Apps," "Integrations," or "Connected Calendars & Contacts." This is where Otter.ai manages its connections to external services like Outlook.
Locate your Microsoft Outlook connection: In this section, you should see a list of connected services. Look for "Microsoft Outlook" or "Microsoft Calendar."
Click "Disconnect" or "Remove": Next to your Microsoft Outlook connection, there will be a button or link to "Disconnect" or "Remove" it. Click this button.
Confirm the disconnection: You might be prompted to confirm your decision. Read the confirmation message carefully and proceed. This action will stop Otter.ai from automatically syncing with your Outlook calendar events and joining your meetings. It's important to note that if you previously synced your Apple Calendar through the Otter mobile app, you'll need to disconnect it directly from the mobile app as well.
Step 2: Manage Otter Notetaker Auto-Join Settings
Even after disconnecting your calendar, it's a good practice to ensure that Otter Notetaker's auto-join settings are disabled to prevent any lingering issues.
Sub-heading: Accessing Notetaker Settings
Within Otter.ai Account Settings: While still in your Otter.ai account, navigate to "Account Settings" (if you've left it, just repeat Step 1, Sub-heading: Accessing Otter.ai Account Settings).
Go to "Meetings" or "Meeting settings & recordings": Look for a tab or section labeled "Meetings" or "Meeting settings & recordings." This is where all your Notetaker preferences reside.
Sub-heading: Disabling Auto-Join Options
QuickTip: Take a pause every few paragraphs.
Locate "Default-join settings": Within the "Meetings" section, you'll find options related to how Otter Notetaker joins meetings. Look for a setting like "Default-join settings" or similar.
Select "Meetings I manually select": Change the default auto-join option to "Meetings I manually select" or a similar option that explicitly states Notetaker will not automatically join. This ensures that Otter.ai will only join meetings if you manually instruct it to, giving you complete control.
Review individual calendar events (if applicable): If you've previously made specific auto-join settings for individual meetings on your Otter.ai calendar, it's wise to review those events to ensure Notetaker is toggled off for upcoming meetings.
Step 3: Remove the Otter.ai Add-in from Outlook (Desktop Application)
While the Otter.ai website controls the core Notetaker functionality, Otter.ai might also have installed an add-in directly into your Outlook desktop application. Removing this ensures a clean uninstall.
Sub-heading: Accessing Outlook Add-ins
Open Outlook Desktop Application: Launch the Microsoft Outlook application on your computer.
Go to "File" > "Options": In the top left corner, click on "File". Then, from the left-hand menu, select "Options".
Select "Add-ins": In the Outlook Options window, click on "Add-ins" from the left-hand navigation pane.
Sub-heading: Managing COM Add-ins
Locate the "Manage" dropdown: At the bottom of the Add-ins window, you'll see a "Manage" dropdown menu with "COM Add-ins" selected by default.
Click "Go...": With "COM Add-ins" selected, click the "Go..." button next to the "Manage" dropdown.
Remove Otter.ai Add-in: In the "COM Add-ins" dialog box, look for any entry related to "Otter.ai" or "Otter Notetaker." If you find it, uncheck the box next to it to disable it. For a complete removal, select the Otter.ai add-in and then click "Remove."
Click "OK": Click "OK" to apply the changes and close the COM Add-ins window.
Restart Outlook: Close and reopen your Outlook application for the changes to take full effect.
Step 4: Check for and Remove Otter.ai from Outlook Web Access (OWA)
If you use Outlook via a web browser (Outlook Web Access or OWA), Otter.ai might have an add-in installed there as well.
Sub-heading: Accessing Web Add-ins
Log in to Outlook Web Access: Open your web browser and go to your organization's Outlook Web Access URL (e.g.,
outlook.office.com).Click the "Settings" Gear Icon: In the top right corner of the OWA interface, click on the "Settings" gear icon.
Select "View all Outlook settings": At the bottom of the settings pane, click on "View all Outlook settings."
Sub-heading: Managing Mail Add-ins
Navigate to "Mail" > "Customize actions" or "General" > "Manage add-ins": In the Settings window, from the left-hand menu, navigate to "Mail" and then look for "Customize actions" or, alternatively, go to "General" and then "Manage add-ins." The exact path may vary slightly depending on your Outlook version and organization's settings.
Locate and Remove Otter.ai: In the list of add-ins, find any entry related to "Otter.ai." There should be an option to disable or remove the add-in. Click on the appropriate option to remove it.
Save Changes: Remember to "Save" any changes you've made before closing the settings window.
Step 5: Consider Revoking OAuth Permissions (Advanced Users/Admins)
For a truly thorough removal, especially in organizational settings, Otter.ai might have been granted OAuth permissions to your Microsoft 365 account. This step is more advanced and often requires administrator privileges.
QuickTip: Slow down when you hit numbers or data.
Sub-heading: Accessing Microsoft Admin Centers
Microsoft 365 Admin Center or Azure AD (Entra ID): If you are an administrator, log in to your Microsoft 365 Admin Center (
admin.microsoft.com) or directly to the Azure Active Directory (now called Entra ID) portal (entra.microsoft.com).Navigate to Enterprise Applications or OAuth Apps:
In Azure AD/Entra ID, go to "Enterprise applications".
Alternatively, within Microsoft Defender for Cloud Apps (
security.microsoft.com), you might find an "OAuth Apps" section.
Sub-heading: Reviewing and Revoking Permissions
Search for "Otter.ai": Use the search bar to look for "Otter.ai" or similar applications that might have been granted permissions.
Disable or Block Access: If you find Otter.ai listed, you can take action to disable or block its access. This might involve:
Disabling user sign-in for the application.
Removing all users associated with the application.
Blocking the OAuth app entirely.
Be cautious when performing these actions, as they can affect all users in your organization.
Step 6: Clear Browser Cache and Cookies
Sometimes, residual data in your browser's cache or cookies can cause certain integrations to linger.
Sub-heading: How to Clear Browser Data
Go to your browser's settings: For Chrome, go to
Settings > Privacy and security > Clear Browse data. For Firefox,Options > Privacy & Security > Clear Data. For Edge,Settings > Privacy, search, and services > Choose what to clear.Select "Cached images and files" and "Cookies and other site data": Ensure these options are selected. You might also consider clearing "Browse history" for good measure.
Choose a time range: Select "All time" for a comprehensive clear.
Clear data: Click the button to clear the data.
Restart your browser: Close and reopen your web browser.
Step 7: Restart Your Computer
A full system restart can often resolve lingering process issues and ensure all changes are properly applied. It's a simple yet effective troubleshooting step.
Step 8: Verify the Removal
After completing the above steps, it's crucial to verify that Otter.ai has been successfully removed from your Outlook environment.
Sub-heading: Checking Outlook Calendar and Meetings
QuickTip: Check if a section answers your question.
Create a new test meeting in Outlook: Schedule a new meeting in your Outlook calendar.
Check for Otter.ai: Observe if Otter.ai's Notetaker is automatically invited or appears as an option to join. It should not.
Join an existing meeting (if applicable): If you have a meeting scheduled where Otter.ai previously auto-joined, check if it joins now. It should not.
Review Outlook Add-ins again: Re-check both your Outlook desktop application's add-ins and your Outlook Web Access add-ins to confirm Otter.ai is no longer listed.
By following these comprehensive steps, you should be able to effectively remove Otter.ai from your Outlook experience and regain full control over your meeting transcriptions.
10 Related FAQ Questions:
How to disconnect my calendar from Otter.ai?
To disconnect your calendar, log in to your Otter.ai account, go to "Account Settings," then "Apps" or "Integrations," find your calendar connection (e.g., Microsoft Outlook), and click "Disconnect."
How to stop Otter Notetaker from auto-joining my meetings?
Log in to Otter.ai, navigate to "Account Settings" > "Meetings," and under "Default-join settings," select "Meetings I manually select."
How to remove an add-in from Outlook desktop?
Open Outlook, go to "File" > "Options" > "Add-ins." At the bottom, next to "Manage: COM Add-ins," click "Go...," then uncheck or remove the Otter.ai add-in.
How to uninstall an add-in from Outlook Web Access (OWA)?
Log in to OWA, click the "Settings" gear icon > "View all Outlook settings." Go to "Mail" > "Customize actions" or "General" > "Manage add-ins," and remove Otter.ai.
How to revoke Otter.ai's permissions in Microsoft 365?
Tip: Highlight sentences that answer your questions.
(For administrators) Access the Microsoft 365 Admin Center or Azure AD (Entra ID), navigate to "Enterprise applications" or "OAuth Apps," find "Otter.ai," and disable or block its access.
How to ensure Otter.ai doesn't re-integrate with Outlook?
After disconnecting and removing the add-ins, avoid re-authorizing Otter.ai to access your Outlook calendar or account unless you specifically intend to use its services again.
How to check if Otter.ai is still connected to my Outlook?
Create a new test meeting in Outlook and observe if Otter.ai is automatically invited or appears as an option to join. Also, re-check your Outlook desktop and web add-in lists.
How to clear my browser's cache for a clean slate?
In your browser settings, find the option to clear Browse data, select "Cached images and files" and "Cookies and other site data," choose "All time," and confirm.
How to deal with persistent Otter.ai issues after following these steps?
If issues persist, try restarting your computer, contacting Otter.ai support, or (for organizational users) contacting your IT administrator, especially if OAuth permissions are involved.
How to find my Otter.ai account settings?
Sign in to otter.ai, then click on your profile picture or icon in the top right corner and select "Account Settings" from the dropdown menu.
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