How To Request Euros From Chase Bank

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Preparing for international travel often involves managing your finances, and securing local currency is a key part of that. If you're a Chase Bank customer and heading to a Eurozone country, you might be wondering, "How do I get my hands on some Euros?"

Well, you've come to the right place! This comprehensive guide will walk you through the process of requesting Euros from Chase Bank, offering a step-by-step approach to ensure you're well-equipped for your European adventure.


Step 1: Are You Ready to Get Those Euros? Let's Confirm!

Before diving into the specifics, let's confirm a few things. Do you have an active Chase checking or savings account? Are you planning your trip well in advance? Having these in order will make the process much smoother. While Chase does facilitate foreign currency orders, it's always a good idea to consider your options and plan ahead.

You might be surprised to learn that carrying a small amount of local currency is beneficial, especially for immediate expenses like taxis, small purchases, or tips upon arrival. While credit and debit cards are widely accepted in Europe, having some cash provides peace of mind and flexibility.


Step 2: Understanding Your Options for Obtaining Euros from Chase

Chase Bank offers a few avenues for you to obtain foreign currency, primarily focusing on ordering it for pickup or delivery. It's crucial to understand these methods to choose the one that best suits your needs and timeline.

Sub-heading 2.1: Online Ordering via Chase's Website or Mobile App

This is often the most convenient method for ordering foreign currency. Chase, like many major banks, provides an online platform for currency exchange.

  • Availability: Generally accessible 24/7.

  • Convenience: Order from the comfort of your home or on the go.

  • Tracking: You can often track your order status online.

Sub-heading 2.2: Visiting a Chase Branch

If you prefer a more personal touch or have questions that require a direct conversation, visiting a Chase branch is a viable option.

  • Direct Assistance: Speak with a banker who can guide you through the process and answer specific questions.

  • Immediate Clarification: Get real-time answers to your concerns.

  • Limited Stock: Keep in mind that larger denominations or specific currencies might not be immediately available at all branches. It's highly recommended to call ahead.

Sub-heading 2.3: Phone Order

For those who prefer speaking to a representative but can't make it to a branch, a phone order might be an option.

  • Customer Service: Connect with a Chase representative who can assist with your order.

  • Verify Availability: Confirm current exchange rates and availability over the phone.


Step 3: The Step-by-Step Guide to Requesting Euros

Let's break down the actual process of getting your Euros.

Sub-heading 3.1: Gathering Necessary Information

Before you even log in or pick up the phone, make sure you have the following ready:

  • Your Chase Account Details: Account number and login credentials (if ordering online).

  • Desired Euro Amount: Think carefully about how much cash you'll need. Don't over-order, as you'll incur fees when converting unused Euros back to USD.

  • Preferred Denominations (Optional but Recommended): While not always guaranteed, you can sometimes request specific Euro bill denominations (e.g., more €50s and €20s, fewer €500s). This can be helpful for smaller purchases.

  • Delivery/Pickup Method: Decide whether you want to pick up at a branch or have it delivered (if offered and applicable).

Sub-heading 3.2: Placing Your Order (Online Method - Most Common)

  1. Log In to Your Chase Account: Go to the official Chase Bank website (chase.com) or open your Chase Mobile App. Log in securely with your username and password.

  2. Navigate to Foreign Currency Exchange: Look for sections like "Travel," "Services," "Account Services," or "Order Foreign Currency." The exact wording might vary, but it's usually quite intuitive.

  3. Select Euros (EUR) as Your Desired Currency: From the dropdown menu or list of available currencies, choose "Euro (EUR)."

  4. Enter the Amount: Input the amount of Euros you wish to order. The system will typically show you the equivalent in US Dollars, along with the exchange rate applied and any associated fees. Pay close attention to this.

  5. Choose Your Delivery/Pickup Option:

    • Branch Pickup: Select your preferred Chase branch for pickup. You'll likely be given an estimated date for when the currency will be ready.

    • Home Delivery: If this option is available for your location and the amount, you'll provide your shipping address. Be aware of potential shipping fees and the need for someone to sign for the delivery.

  6. Review and Confirm Your Order: Double-check all the details: the Euro amount, the USD equivalent, the exchange rate, any fees, and the pickup/delivery information. Make sure everything is accurate.

  7. Submit Your Order: Once confirmed, submit your request. You should receive a confirmation email or message with an order number. Keep this number handy!

Sub-heading 3.3: Placing Your Order (In-Branch Method)

  1. Locate Your Nearest Chase Branch: Use the Chase website or app to find a branch near you.

  2. Call Ahead (Highly Recommended!): Before you go, call the branch to inquire about their foreign currency services, specifically for Euros. Ask if they stock Euros directly or if you need to place an order. Inquire about typical wait times for orders.

  3. Visit the Branch: When you visit, inform a banker that you wish to order Euros.

  4. Provide Information: You'll likely need your Chase debit card or account information, and you'll specify the amount of Euros you want.

  5. Review and Confirm: The banker will provide you with the exchange rate, fees, and an estimated pickup date. Review everything carefully before confirming.

  6. Receive Confirmation: You'll get a receipt or confirmation of your order.


Step 4: Understanding Exchange Rates and Fees

This is a critical section to pay attention to, as it directly impacts how much you pay for your Euros.

Sub-heading 4.1: Exchange Rates

Chase, like all banks, sets its own exchange rates for foreign currency. These rates will typically include a markup compared to the "interbank" or "mid-market" rate (the rate you see on Google or financial news sites).

  • Be aware: The rate you see when ordering online might be "guaranteed" for a certain period (e.g., 30 minutes), so complete your transaction promptly once you see a rate you're comfortable with.

  • Comparison: While convenient, bank exchange rates for physical currency often aren't the most competitive. Consider comparing them to rates offered by dedicated currency exchange services, but always factor in convenience and safety.

Sub-heading 4.2: Foreign Currency Order Fees

Chase may charge a fee for ordering foreign currency.

  • Potential Fees: This could be a flat fee per order, or it might be embedded within the exchange rate (making the rate less favorable).

  • Waived Fees: Sometimes, fees might be waived for larger orders or for certain premium Chase accounts (e.g., Chase Sapphire Banking or Chase Private Client Checking). Always check with Chase directly for the most up-to-date fee schedule.

Sub-heading 4.3: Foreign Transaction Fees (Important for Card Use Abroad)

While not directly related to ordering physical cash, it's imperative to understand foreign transaction fees when using your Chase debit or credit cards abroad.

  • Debit Cards: Most standard Chase debit cards charge a 3% foreign transaction fee on purchases and ATM withdrawals in foreign currency.

  • Credit Cards: Many Chase credit cards also charge a 3% foreign transaction fee. However, several Chase travel credit cards (e.g., Chase Sapphire Preferred®, Chase Sapphire Reserve®) have no foreign transaction fees. If you travel frequently, having one of these cards can save you a significant amount of money.

  • ATM Fees Abroad: In addition to potential foreign transaction fees on your debit card, you may also incur a fee from Chase for using an international ATM (e.g., $5 per withdrawal), plus any fees charged by the local ATM operator.


Step 5: Receiving and Utilizing Your Euros

Once your order is placed and confirmed, the waiting game begins.

Sub-heading 5.1: Pickup or Delivery Timeline

  • General Expectation: For physical currency orders, it can take up to 2-5 business days for your Euros to be ready for pickup or delivered to your address. This is why planning ahead is crucial.

  • Expedited Options: Expedited shipping might be available for an additional fee, but confirm with Chase.

Sub-heading 5.2: What to Do Upon Receipt

  • Verify Your Order: Carefully count the Euros and ensure the amount matches your order. Check the denominations.

  • Secure Your Cash: Once you have your Euros, store them securely. Consider a money belt or a secure travel wallet. Do not carry all your cash in one place.

  • Budgeting: Use your cash for small expenses, tips, and places where cards might not be accepted.


Step 6: Alternatives to Consider for Euros While Traveling

While ordering cash from Chase is one option, it's wise to consider other methods for obtaining Euros to optimize convenience and minimize fees.

Sub-heading 6.1: Using Your Debit Card at ATMs in Europe

  • Widely Recommended: Many travel experts suggest withdrawing cash directly from ATMs in Europe. You often get a better exchange rate than at currency exchange kiosks.

  • Key considerations:

    • Foreign Transaction Fees: As mentioned, be aware of Chase's foreign transaction fees on debit card withdrawals.

    • ATM Operator Fees: The local ATM may also charge its own fee.

    • Dynamic Currency Conversion (DCC): If an ATM asks if you want to be charged in EUR or USD, always choose EUR. Opting for USD allows the local ATM to set its own, often unfavorable, exchange rate.

    • Inform Chase: While Chase no longer requires travel notifications, it's still good practice to ensure your contact information is up-to-date in case they need to reach you regarding suspicious activity.

Sub-heading 6.2: Using Credit Cards with No Foreign Transaction Fees

  • Excellent for Purchases: For larger purchases like hotel stays, flights, and restaurant meals, a Chase credit card with no foreign transaction fees (like the Sapphire cards) is often the most cost-effective method. You get a favorable exchange rate and earn rewards.

  • Mastercard/Visa Acceptance: Visa and Mastercard are widely accepted throughout Europe.

Sub-heading 6.3: Prepaid Travel Cards

While Chase may not offer a dedicated multi-currency prepaid card, other providers do. These cards allow you to load money in various currencies, including Euros, and lock in exchange rates beforehand.


You are now well-versed in the ins and outs of requesting Euros from Chase Bank. Remember, preparation is key to a smooth financial experience while traveling internationally!


Related FAQ Questions

Here are 10 frequently asked questions, starting with "How to," with quick answers, to further assist you:

How to Check Chase's Current Euro Exchange Rate?

You can usually check Chase's indicative exchange rates for foreign currency orders directly on their website or within the Chase Mobile App before placing an order. When placing an online order, the rate will be displayed before you confirm.

How to Avoid Foreign Transaction Fees with Chase?

Use a Chase credit card that specifically advertises "no foreign transaction fees" (e.g., Chase Sapphire Preferred, Chase Sapphire Reserve) for purchases. For cash, consider withdrawing from ATMs in Europe using a debit card from a bank that waives foreign ATM fees, or use a no-foreign-transaction-fee credit card for cash advances (though cash advance fees and interest will apply).

How to Know if My Chase Card Has Foreign Transaction Fees?

Check your cardmember agreement or call the number on the back of your Chase debit or credit card. Most standard Chase debit and many credit cards have a 3% foreign transaction fee.

How to Notify Chase of My Travel Plans?

Chase no longer requires travel notifications due to advanced fraud detection systems. However, ensure your contact information (phone number, email) is up-to-date in your Chase profile so they can reach you if unusual activity is detected.

How to Pick Up Euros at a Chase Branch?

Once your order is confirmed and you receive notification that your Euros are ready, go to the designated Chase branch with a valid photo ID and your order confirmation number.

How to Estimate How Many Euros I'll Need for My Trip?

Consider your planned expenses: daily cash needs for small purchases, tips, transportation (if not using a travel pass), and emergencies. Research average daily costs for your destination. It's often recommended to arrive with enough cash for 1-2 days' immediate expenses.

How to Return Unused Euros to Chase?

You can typically exchange unused foreign currency back to USD at a Chase branch. Be aware that you will likely receive a less favorable exchange rate for selling Euros back to the bank, and there may be a fee.

How to Use My Chase Debit Card Internationally?

Your Chase debit card can be used for purchases and ATM withdrawals abroad. Ensure "Payments outside UK" (if applicable to your card/region) are switched on in your Chase app. Always choose to be charged in the local currency (Euros) when given the option, not USD.

How to Send Euros via Wire Transfer with Chase?

Chase offers international wire transfers in various currencies, including Euros. You can initiate these via the Chase Mobile app, online banking, or at a branch. Fees and exchange rates apply, and you'll need the recipient's bank details (including SWIFT/BIC and IBAN).

How to Get a Better Exchange Rate for Euros?

Generally, withdrawing Euros from an ATM in Europe using a debit card (from a bank that doesn't charge foreign ATM fees or foreign transaction fees) often provides a better exchange rate than exchanging cash at airports or dedicated exchange bureaus. Using a credit card with no foreign transaction fees for purchases also typically offers favorable rates.

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