Do you need to verify employment with American Airlines, either for yourself or for someone else? Perhaps you're applying for a loan, a new job, or government benefits, and proof of employment is a crucial step. Whatever your reason, navigating the verification process can sometimes feel like a maze. But don't worry, you've come to the right place!
This comprehensive guide will walk you through every step of verifying employment with American Airlines, making the process as smooth and stress-free as possible. We'll cover options for current employees, former employees, and third-party verifiers, offering clear instructions and helpful tips along the way.
Step 1: Identify Your Role in the Verification Process
Before we dive into the specifics, let's figure out who you are in this scenario. Are you:
A current American Airlines employee needing proof of your own employment or income?
A former American Airlines employee who needs to verify past employment for a new opportunity or benefit?
A third-party verifier (e.g., a bank, landlord, prospective employer, or government agency) attempting to verify someone else's employment with American Airlines?
Your answer will determine the most efficient path forward!
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| How Do I Verify Employment With American Airlines |
Step 2: The Primary Method - Leveraging The Work Number
For the vast majority of employment and income verification requests for American Airlines, both current and former employees, as well as third-party verifiers, will primarily use The Work Number. This is a leading, automated employment verification service.
2.1: What is The Work Number?
The Work Number is a service provided by Equifax that offers instant and secure access to employment and income information. Many large companies, including American Airlines, outsource their employment verification to this platform to streamline the process and ensure data security.
2.2: Why American Airlines Uses The Work Number
Efficiency: It automates what would otherwise be a manual and time-consuming process for American Airlines' HR department.
Accuracy: The data is directly from American Airlines' payroll records, ensuring accuracy.
Security: It protects employee privacy by providing controlled access to sensitive information.
2.3: Information You'll Need for The Work Number
Regardless of whether you're an employee or a verifier, you'll typically need the following:
QuickTip: Skim slowly, read deeply.
Employer Code for American Airlines: This is crucial for identifying American Airlines within The Work Number system. For American Airlines, the employer code is generally 157103.
Note: For employment verification for dates June 30, 2021 or earlier, you might need to use the older code 10101.
Employee's Social Security Number (SSN): This uniquely identifies the individual whose employment is being verified.
Employee's Consent: For income verification, or for any third-party verification, the employee's explicit consent is usually required. This often comes in the form of a signed release form provided by the requesting party (e.g., loan application, rental agreement).
Reason for Verification: You'll typically need to state why the verification is needed (e.g., mortgage, rental, new employment, government benefits).
Step 3: Step-by-Step Guide for Third-Party Verifiers
If you are a bank, landlord, or prospective employer, this section is for you.
3.1: Accessing The Work Number
Visit The Work Number Website: Go to
theworknumber.com Register as a Verifier: If you're a first-time user, you'll need to register and create an account. This typically involves a brief credentialing process to ensure you have a legitimate need for the information.
Log In: Once registered, log in to your verifier account.
Initiate a Verification Request:
Enter the American Airlines employer code: 157103.
Provide the employee's Social Security Number (SSN).
Specify the type of verification needed (employment only, or employment and income).
Upload any required employee consent forms (especially for income verification).
Review and Obtain Report: The system will process your request. For many requests, especially for basic employment verification, you may receive an instant report. For income verification, it might take a little longer if additional data points are being accessed.
3.2: Understanding the Verification Report
The report you receive will typically include:
Employee's Name and Employment Status: Confirms the individual's employment with American Airlines.
Dates of Employment: Start date and, if applicable, end date.
Job Title (sometimes): Depending on the level of verification, this might be included.
Income Information (if requested and consented to): This could include current and past wages, bonuses, and other compensation.
Step 4: Step-by-Step Guide for Current American Airlines Employees
If you are a current American Airlines employee and need proof of employment or income, you have a few options, primarily relying on The Work Number.
4.1: Accessing Your Own Employment Data via The Work Number
Visit The Work Number Website: Go to
theworknumber.com Access "Manage My Employment Data" or Similar Section: Look for a section specifically for employees to access their own data.
Create a Salary Key (for Income Verification): If a third party (like a lender) needs income verification, you'll often need to generate a "Salary Key" or "Proof of Employment" code. This is a one-time, unique code that you provide to the verifier, along with American Airlines' employer code and your SSN. This key grants the verifier temporary access to your income information.
Follow the on-screen prompts to generate this key. It's designed to protect your privacy by requiring your active participation.
Provide Information to Verifier: Give the verifier the American Airlines employer code (157103), your SSN, and the Salary Key you generated. They will then use this information on The Work Number website to obtain the necessary report.
4.2: Utilizing Internal American Airlines Resources (Jetnet)
American Airlines employees have access to an internal portal called Jetnet. While The Work Number is the primary external verification method, Jetnet can be useful for:
QuickTip: Break down long paragraphs into main ideas.
Viewing Pay Statements: You can typically view and download your pay stubs directly from Jetnet. These can often serve as informal proof of income if an official verification report isn't strictly required.
Accessing HR Information: Jetnet might have links or information on how to officially request employment letters or other HR-related documents, though these often direct back to The Work Number for formal verification.
Contacting the Team Member Service Center: If you have questions about your pay, benefits, or general employment matters, you can usually find contact information for the American Airlines Team Member Service Center on Jetnet. Their helpline is often 800-447-2000.
Step 5: Step-by-Step Guide for Former American Airlines Employees
If you are a former American Airlines employee, verifying your past employment is also largely done through The Work Number.
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5.1: Verifying Past Employment Through The Work Number
Visit The Work Number Website: Go to
theworknumber.com Provide Employer Code: Use the American Airlines employer code: 157103.
Remember: If your employment was prior to June 30, 2021, you might need to use the older code 10101. It's worth trying both if the first one doesn't yield results.
Enter Your SSN: Provide your Social Security Number.
Generate a Salary Key (if applicable): If a new employer or lender needs income verification, you'll still follow the process for generating a Salary Key, even as a former employee. This gives them authorized access to your past income data.
Direct the Verifier: If a third party is requesting the verification, direct them to The Work Number website and provide them with the American Airlines employer code and your SSN (and Salary Key if income is needed).
5.2: Accessing Past Pay Statements and W-2s
Even as a former employee, you can usually access your past pay statements and W-2 forms, which can serve as alternative proof of employment and income.
myADP: For pay statements issued on or after July 1, 2021, and for downloading your W-2s, American Airlines often directs former employees to myADP.
You might need to register an account if you don't have one, using a specific registration code (e.g.,
amairlines-w2).
ePays: For pay statements issued before July 1, 2021, you might need to access ePays.
Payroll Service Center: If you encounter issues accessing past pay stubs or W-2s, you can contact the Payroll Service Center. For Envoy Air (a regional carrier for American Airlines), the Payroll Service Center contact is 1-800-447-2000 (option 1, then option 6) or email psc@aa.com for issues with paychecks before 7/1/2021. For paychecks after 7/1/2021, you might call 844-ENVOY-HR (Option 4, then 3) or email envoy.psc@adp.com. While these are for Envoy, the main American Airlines payroll contact information might be similar or accessible through their corporate HR.
Step 6: When The Work Number Isn't Enough (Rare Cases)
While The Work Number is the standard, there might be extremely rare instances where a direct contact with American Airlines HR is necessary, such as:
Unique or Complex Verification Needs: If the standard Work Number report doesn't suffice for a very specific, nuanced verification.
Issues with The Work Number: If you encounter technical difficulties or discrepancies that The Work Number support cannot resolve.
6.1: General American Airlines HR Contact
For general HR inquiries, you might be able to reach a broader HR department. However, be aware that they will likely redirect most standard employment verification requests to The Work Number.
American Airlines Recruitment Team: While primarily for job applicants, they might be able to provide general guidance or direct you to the correct department. You can try 1-800-433-7300 or careers@aa.com.
Team Member Service Center: As mentioned, current and some former employees might use this. The helpline is typically 800-447-2000 (Monday-Friday, 7 a.m.–7 p.m. CT). This is generally for internal employee queries.
It's important to stress that contacting American Airlines directly for routine employment verification is usually not the fastest or most effective method, as they prefer to funnel all such requests through The Work Number.
Tip: Reread complex ideas to fully understand them.
Step 7: Final Considerations and Tips
Be Prepared with Information: Always have the employee's full name, SSN, and dates of employment ready.
Obtain Consent: If you are a third-party verifier, ensure you have the employee's signed consent form, especially for income verification.
Allow Processing Time: While The Work Number often provides instant results, some complex verifications or those requiring manual review might take a little longer.
Keep Records: Maintain a record of your verification requests, including dates, names, and any confirmation numbers.
Double-Check Information: Always double-check the employer code and SSN for accuracy to avoid delays.
Understand What's Being Verified: Clarify with the requesting party exactly what information they need (e.g., just employment dates, or also income).
Frequently Asked Questions (FAQs)
Here are 10 common questions about American Airlines employment verification, starting with "How to":
How to get employment verification from American Airlines?
You can get employment verification from American Airlines primarily through The Work Number (
How to verify income for an American Airlines employee?
To verify income, the American Airlines employee must provide you with their Social Security Number (SSN), the American Airlines employer code (157103), and a unique Salary Key which they generate on The Work Number website.
How to find American Airlines' employer code for The Work Number?
The American Airlines employer code for The Work Number is 157103. For employment dates on or before June 30, 2021, the code 10101 might be needed.
How to verify employment for a former American Airlines employee?
Former American Airlines employees' verification is also done through The Work Number using the employer code 157103 (or 10101 for older records) and their SSN.
Tip: Highlight what feels important.
How to access my own American Airlines employment records online?
As a current or former American Airlines employee, you can access your own employment data, including generating a Salary Key, by visiting theworknumber.com and looking for the "Manage My Employment Data" section.
How to get a copy of my W-2 from American Airlines as a former employee?
Former American Airlines employees can typically access W-2 forms via myADP (for W-2s issued on or after July 1, 2021) or ePays (for W-2s before July 1, 2021). You might need to register on myADP with a specific company code.
How to contact American Airlines HR for employment verification?
For routine employment verification, American Airlines HR will direct you to The Work Number. Direct contact for verification is usually reserved for highly unusual or complex situations, and the Team Member Service Center at 800-447-2000 is the closest you'll get for general HR queries.
How to provide proof of employment to a landlord for American Airlines?
Provide your landlord with the American Airlines employer code (157103), your Social Security Number (SSN), and a Salary Key (if they need income verification), and direct them to theworknumber.com.
How to generate a Salary Key for American Airlines employment verification?
As an American Airlines employee, visit theworknumber.com, log in or find the "Manage My Employment Data" section, and follow the prompts to generate a unique Salary Key to share with your verifier.
How to get American Airlines pay stubs if I am a current employee?
Current American Airlines employees can typically view and download their pay stubs through the internal Jetnet portal.
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