How Do I File A Complaint With The City Of Indianapolis

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So, the City of Indy Has Done You Wrong, Eh? Don't Get Mad, Get Filing!

Let's face it, Indianapolis isn't perfect. Maybe your neighbor's rogue hedge is starting its own Amazon rainforest over your property line, or perhaps the sanitation crew keeps forgetting your house exists (hey, everyone poops!). Whatever the reason, you've got a bone to pick with the city. But instead of shaking your fist at the clouds (or a rogue squirrel that keeps stealing your tomatoes), let's channel that frustration into a productive complaint!

How Do I File A Complaint With The City Of Indianapolis
How Do I File A Complaint With The City Of Indianapolis

But First, a Word (or Two) on What NOT to Do:

  • Don't unleash your inner Karen. While a passionate rant might feel good in the moment, it'll likely get your complaint tossed faster than a soggy frisbee at a dog park.
  • Vengeful skywriting is expensive and frankly, a bit dramatic. Plus, the pilot might mess up and spell "pothole" wrong. How embarrassing.

Now that we've gotten that out of the system, here's the good news: filing a complaint with the City of Indianapolis is easier than wrestling a raccoon out of your trash can (although, let's be honest, that's not exactly a walk in the park).

Here's How to Get That Complaint Filed Faster Than a Speeding IndyCar:

There are two main ways to lodge your complaint:

  • Become a digital warrior and file online! Head over to the Mayor's Action Center [MAC] (think of it as your complaint-filing BFF). There, you can unleash your inner wordsmith and detail your grievance in all its glory.
  • Channel your inner 90s vibe and pick up the phone! Dial 317-232-CITY (2489) and get connected with a real, live human who will listen to your woes (and hopefully get you the resolution you deserve).

Important Note: For complaints regarding the Indianapolis Metropolitan Police Department (IMPD), you'll need to use a separate process. Don't worry, though, filing an IMPD complaint is just as easy (and hopefully a lot less necessary).

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TitleHow Do I File A Complaint With The City Of Indianapolis
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Need Supporting Evidence?

Photos, witness statements, and anything else that strengthens your case are your friends!

Remember: The more information you provide, the easier it will be for the city to investigate and (hopefully) fix the problem.

Frequently Asked Questions

Frequently Asked Questions (Because We Know You Have Them!)

How to File a Complaint Online?

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Head over to the Mayor's Action Center [MAC] and get ready to type your heart out!

How to File a Complaint by Phone?

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Dial 317-232-CITY (2489) and a friendly voice will be there to assist you.

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How to File a Complaint About the IMPD?

This requires a separate process. Check out the City of Indianapolis website for details.

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How Long Does it Take to Resolve a Complaint?

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Resolution times vary depending on the complexity of the issue.

How Do I Know My Complaint Was Received?

The Mayor's Action Center will send you a confirmation email or phone call.

So there you have it! Now you're armed with the knowledge (and hopefully the humor) to tackle any complaint the City of Indianapolis throws your way. Remember, a little patience and a clear explanation go a long way. And hey, if all else fails, there's always the tried-and-true method of writing a strongly worded letter... carrier pigeon style! (Although, we can't guarantee the city will check their pigeon coop for messages.)

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indy.govhttps://www.indy.gov/agency/indianapolis-metropolitan-police-department
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bsu.eduhttps://www.bsu.edu

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