Ready to get your invoices in order and make sure you get paid smoothly and efficiently? If you're a Chase Business Complete Banking customer, you're in luck! Chase offers a fantastic invoicing solution right within their online banking platform and mobile app. This lengthy guide will walk you through every step of creating and managing your Chase Bank invoices. Let's dive in!
The Ultimate Guide: How to Create a Chase Bank Invoice
Creating professional invoices is crucial for any business, and Chase makes it remarkably easy for their business checking account holders. This built-in feature helps you streamline your billing process, track payments, and get paid faster. No more wrestling with complicated software or generic templates!
Step 1: Engage with Your Chase Business Account – Are You Ready to Get Paid?
Before we jump into creating your first invoice, let's ensure you have the necessary access. Do you have a Chase Business Complete Banking account? If so, you're already halfway there! Chase's invoicing solution is seamlessly integrated with this account.
For Chase Business Online users: You'll be navigating through your familiar online banking portal.
For Chase Mobile App users: The process is just as intuitive on your smartphone or tablet.
If you don't yet have a Chase Business Complete Banking account, you'll need to open one to utilize this convenient invoicing feature. It's designed specifically for small businesses to manage their finances effectively.
Step 2: Activate Your Invoicing Feature – Unlocking Your Billing Power
First things first, you need to activate the invoicing feature within your Chase account. This is a one-time setup that unlocks all the tools you'll need.
Sub-heading 2.1: Activating on Chase Business Online
Log in to Chase Business Online: Go to the official Chase website and sign in to your business banking account.
Navigate to "Pay & Collect": Once logged in, look for a section or menu option typically labeled "Pay & Collect" or "Payments."
Select "Collect & Deposit": Within "Pay & Collect," you'll find "Collect & Deposit." Click on this.
Choose "Create invoices" or "Get started": You should see an option like "Create invoices" or, if it's your first time, a prominent "Get started" button under "Create an invoice." Click it.
Confirm Activation: Follow any on-screen prompts to confirm the activation of the invoicing service.
Sub-heading 2.2: Activating on the Chase Mobile App
Open the Chase Mobile App: Launch the app on your smartphone or tablet and log in to your business account.
Go to "Pay & Collect": Tap on the "Pay & Collect" section.
Select "Collect & Deposit": Similar to the online version, find and tap on "Collect & Deposit."
Find "Get paid" section: Look for the "Get paid" section.
Tap "Get started" under "Create an invoice": This will initiate the activation process.
Confirm Activation: Complete the on-screen steps to activate invoicing.
Congratulations! You've now activated the invoicing feature and are ready to create your first professional invoice!
Step 3: Crafting Your Invoice – Putting Your Business on Paper (Digitally!)
Now for the core task: building your invoice. Chase's system allows for clear, professional, and customizable invoices.
Sub-heading 3.1: Starting a New Invoice (Online)
Go to "Collect & Deposit": From your Chase Business Online dashboard, navigate back to "Collect & Deposit."
Select "New invoice" under "Create an invoice": In the "Get paid" section, you'll now see an option to create a "New invoice." Click this.
Sub-heading 3.2: Starting a New Invoice (Mobile App)
Go to "Pay & Collect" then "Collect & Deposit": In the app, navigate to these sections.
Tap "Create invoices": This will lead you to the invoice creation screen.
Sub-heading 3.3: Essential Invoice Information
Regardless of whether you're on the app or desktop, you'll be prompted to fill in key details for your invoice. Accuracy here is paramount for smooth payments!
Customer Information:
Customer Name: The name of the individual or business you are invoicing.
Company Name (if applicable): Their business name.
Email Address: Essential for sending the invoice electronically.
Mailing Address: For your records and if payment is by check.
Invoice Details:
Invoice Number: This is automatically generated by Chase but you can often edit it if you have a specific numbering system you prefer (e.g., sequential, by project, or client-specific).
Invoice Date: The date the invoice is created.
Due Date: Crucial! Set a clear due date for payment. Common terms are Net 15 (15 days), Net 30 (30 days), etc.
Description: A clear, concise summary of the goods or services provided.
Itemization: This is where you add specific line items.
Item/Service Name: Be descriptive (e.g., "Website Design," "Consulting Hours," "Product X").
Quantity: Number of units, hours, etc.
Rate/Price: Price per unit or hourly rate.
Amount: This will typically auto-calculate (Quantity x Rate).
You can add multiple line items to your invoice.
Taxes: If applicable, you can add tax rates to your invoice, which Chase will then calculate for you.
Total Amount Due: This will be automatically calculated based on your itemized list and taxes.
Payment Terms & Instructions:
How do you want to get paid? Chase allows you to offer various payment methods directly on the invoice, making it easier for your customers to pay you:
Credit or Debit Card: If you have Chase QuickAccept, this is a fantastic option for fast payments and same-day deposits.
Zelle®: If you have a Zelle ID linked to your Chase Business account, you can enable this. Ensure your customer also uses Zelle.
Check: You can include your mailing address for customers who prefer to send a physical check.
Other: If you accept other methods, you can specify them.
Additional Notes/Memo: Use this section for any specific instructions, disclaimers, or a "thank you" message.
Step 4: Review and Send Your Invoice – Ensuring Perfection Before Delivery
Once you've filled in all the details, it's time for a final check.
Preview and Review: Chase will provide a preview of your invoice. Take your time here! Double-check:
All names and addresses are correct.
Item descriptions, quantities, and prices are accurate.
The total amount is correct.
The due date is set appropriately.
Your chosen payment methods are displayed clearly.
Create Invoice: Once you're satisfied, click or tap the "Create invoice" button.
Share the Invoice: Chase makes it incredibly easy to send your invoice:
Copy Link: You'll typically be given a secure link to the invoice. You can then copy this link and share it via email, text message, or any other communication platform you use with your client.
Email Directly: Chase may also offer an option to email the invoice directly from the platform.
Download PDF: You can also download the invoice in PDF format for your records or to attach to an email manually.
Your invoice is now sent! The waiting game begins.
Step 5: Tracking and Managing Invoices – Staying on Top of Your Cash Flow
Sending the invoice is just the first part. Efficiently tracking its status is vital for healthy cash flow.
Sub-heading 5.1: Accessing Invoice Activity (Online)
Go to "Collect & Deposit": From Chase Business Online.
Find "Activity" under "Create an invoice": In the "Get paid" section, click on "Activity."
View Details: You'll see a list of your invoices. Click on any invoice to view its detailed status (sent, viewed, paid, overdue).
Sub-heading 5.2: Accessing Invoice Activity (Mobile App)
Go to "Pay & Collect" then "Collect & Deposit": In the app.
Tap "Activity" then "Invoices": This will show you your invoice list.
View Details: Tap on an invoice to see its status and details.
Sub-heading 5.3: Managing Invoice Status
Automatic Updates: If your customer pays by credit or debit card through the Chase-provided link, the invoice status will often automatically update to "paid" in your Chase account, and the funds will be deposited (often same-day with Chase QuickAccept).
Manual Updates: For payments received via Zelle, check, or other methods, you may need to manually mark the invoice as paid once the funds are cleared in your Chase account.
Editing Invoices: For overdue or unpaid invoices, you can typically edit them (e.g., to adjust terms, or add notes).
Canceling Invoices: If an invoice is no longer valid, you can cancel it.
Pro-tip: Regularly check your invoice activity to ensure payments are received on time and follow up promptly on any overdue invoices.
10 Related FAQ Questions
Here are some frequently asked questions about creating Chase Bank invoices, with quick answers to help you out:
How to customize my Chase Bank invoice with my business logo?
While Chase's built-in invoicing tool offers some customization for business name and contact information, direct logo uploads within the standard invoicing feature might be limited. It's best to check the specific options available during the invoice creation process or consult Chase's support documentation for the most up-to-date customization features.
How to add my bank account details for direct deposit on a Chase Bank invoice?
When creating the invoice, under the "How do you want to get paid?" section, you can select "Check" and specify your mailing address. For direct deposit via ACH, Chase's invoicing solution primarily facilitates card and Zelle payments directly. If your customer wants to pay via ACH to your account outside of these integrated options, you might need to manually include your Chase business account's routing and account number in the "Additional Notes" section of the invoice, though exercise caution and ensure you're comfortable sharing this information this way.
How to set up recurring invoices with Chase Bank?
Chase's invoicing solution is designed for creating individual invoices. For recurring invoices, you might need to manually create new invoices for each billing cycle or explore integrations with third-party accounting software that links with your Chase account, such as those that partner with Chase like Fiskl or Bill.com (Cashflow360).
How to track if a customer has viewed my Chase Bank invoice?
Yes, when you send an invoice through Chase's system, it often provides tracking capabilities. You can usually see if the invoice has been "viewed" by the recipient in the "Activity" section of your invoicing dashboard.
How to accept Zelle payments for my Chase Bank invoices?
When creating a new invoice, select Zelle as a payment option under "How do you want to get paid?" You must have Zelle activated and linked to your Chase Business checking account to offer this option.
How to cancel an invoice created through Chase Bank?
You can cancel overdue or unpaid invoices. For Chase Business Online, go to "Collect & Deposit," then "Activity" under "Create an invoice," choose the invoice, and select "Cancel invoice." For the mobile app, go to "Pay & Collect," "Collect & Deposit," "Activity," "Invoices," choose the invoice, and select "Cancel invoice."
How to edit an already sent Chase Bank invoice?
You can edit overdue or unpaid invoices. The process is similar to canceling: go to "Activity" for the invoice, choose it, and then select "Edit." Once an invoice has been paid, it typically cannot be edited.
How to download a Chase Bank invoice as a PDF?
Yes, Chase allows you to download your invoices in PDF format. This option is usually available when you view an invoice's details or after you've created it.
How to integrate Chase Bank invoicing with my accounting software?
While Chase's invoicing is a standalone feature within their banking platform, it may not have direct, seamless integrations with all third-party accounting software. However, many accounting software programs allow you to import transaction data from your bank, and you can always download your invoices as PDFs for your records or manual entry. Chase also partners with services like Cashflow360 (powered by Bill.com) that offer deeper accounting software synchronization for invoicing and bill pay.
How to get support for Chase Bank invoicing issues?
For any issues or questions regarding Chase Bank's invoicing solution, you should contact Chase Payment Solutions Support directly. Their website often provides an FAQ section, and you can usually find their customer service contact information within your Chase Business Online account or on the Chase mobile app.
