Have you ever found a TJ Maxx gift card tucked away in a drawer, perhaps a thoughtful present from a while back, and wondered, "How much is actually on this thing?" It's a common scenario! Before you head out for a fabulous treasure hunt at TJ Maxx, Marshalls, HomeGoods, or Sierra (yes, your TJ Maxx gift card works at all of them!), knowing your balance is key to a seamless shopping experience. Let's dive into a comprehensive, step-by-step guide to checking your TJ Maxx gift card balance, making sure you're ready to score some amazing deals!
Your Guide to Checking Your TJ Maxx Gift Card Balance
There are a few convenient ways to check your TJ Maxx gift card balance, whether you prefer the ease of online access, a quick phone call, or a friendly in-store visit. Each method requires a couple of pieces of information from your gift card, so have it handy!
Step 1: Locate Your Gift Card Details
Before you begin, grab your physical TJ Maxx gift card. You'll need to find some crucial information on it.
1.1 The 19-Digit Card Number
Look closely at the back of your gift card. You should see a long string of numbers – this is your 19-digit gift card number. It's essential for any balance inquiry.
1.2 The Security Code (CSC or PIN)
Often, beneath the gift card number, you'll find a smaller, usually 3 or 4-digit security code (sometimes called a CSC or PIN). This code might be covered by a silver scratch-off panel. Gently scratch it off to reveal the numbers. If your card does not have a security code, it generally means you can only check the balance in-store.
Step 2: Choose Your Preferred Method
Now that you have your gift card details, let's explore the different ways to check your balance.
Method A: Online Balance Check (The Easiest Way!)
This is often the quickest and most convenient method, available 24/7 from the comfort of your home.
Step 2.A.1: Navigate to the Official TJ Maxx Website
Open your web browser and go to the official TJ Maxx website. The direct link for gift card information and balance checks is usually found under a "Gift Cards" or "Customer Service" section. You can typically find it at:
Step 2.A.2: Find the "Check Balance" Section
Once on the TJ Maxx website, look for a link or button that says "Check Balance," "Gift Card Balance," or something similar. This is usually prominently displayed on the Gift Cards page.
Step 2.A.3: Enter Your Card Information
You'll be prompted to enter your:
19-digit gift card number
Security Code (PIN/CSC)
Carefully type in the numbers, double-checking for any typos.
Step 2.A.4: View Your Balance
After entering the details, click the "Check Balance" or "Submit" button. Your current gift card balance will then be displayed on the screen! You might also have the option to add your card to your Apple Wallet for easy mobile use.
Method B: Phone Inquiry (For Direct Assistance)
If you prefer speaking to someone or encounter issues with the online method, a phone call is a great alternative.
Step 2.B.1: Locate the Customer Service Number
The TJ Maxx customer service number for gift card inquiries is typically found on the back of your gift card itself, or on the official TJ Maxx website under their "Contact Us" section. The general customer service number for TJ Maxx is 1-800-926-6299. For online order inquiries, it's 1-833-888-0776.
Step 2.B.2: Dial the Number and Follow Prompts
Call the appropriate customer service number. You will likely encounter an automated system first. Listen carefully to the prompts and select the option for gift card inquiries or balance checks.
Step 2.B.3: Provide Your Card Details
When prompted by the automated system or a customer service representative, provide your 19-digit gift card number and security code. The representative will then inform you of your current balance.
Method C: In-Store Balance Check (When You're Already There)
If you're planning a trip to TJ Maxx anyway, or prefer a face-to-face interaction, checking your balance in-store is a simple and reliable option.
Step 2.C.1: Find a Nearby TJ Maxx Store
Use the store locator on the TJ Maxx website (
Step 2.C.2: Head to the Customer Service Desk or Checkout
Once at the store, proceed to the customer service desk or any checkout counter.
Step 2.C.3: Present Your Gift Card
Hand your TJ Maxx gift card to the associate and politely ask them to check the balance. They will scan the card or manually enter the number to retrieve the information for you.
Step 3: What to Do After Checking Your Balance
Congratulations! You now know your TJ Maxx gift card balance.
3.1 Plan Your Shopping Trip
Knowing your balance helps you budget and plan your purchases effectively. Remember, TJ Maxx gift cards are redeemable at TJ Maxx, Marshalls, HomeGoods, Homesense, and Sierra stores (in the U.S. and Puerto Rico) and online at tjmaxx.com, marshalls.com, homegoods.com, and sierra.com. This versatility gives you plenty of options for your next shopping spree!
3.2 Keep Your Card Safe
Treat your gift card like cash. If it's lost or stolen, it generally cannot be replaced. Once you've checked the balance, you might want to consider adding it to a digital wallet like Apple Wallet if that option is available, for added convenience and security.
Frequently Asked Questions (FAQs)
Here are 10 common questions about checking your TJ Maxx gift card balance, with quick answers:
How to check TJ Maxx gift card balance online?
Visit tjmaxx.com, go to the Gift Cards section, click "Check Balance," and enter your 19-digit card number and PIN.
How to check TJ Maxx gift card balance by phone?
Call TJ Maxx Customer Service at 1-800-926-6299 and follow the prompts for gift card balance inquiries.
How to check TJ Maxx gift card balance in-store?
Take your gift card to any TJ Maxx, Marshalls, HomeGoods, Homesense, or Sierra store and ask a cashier or customer service associate to check the balance.
How to find my TJ Maxx gift card PIN?
The PIN (or security code) is usually a 3 or 4-digit number located on the back of your gift card, often under a silver scratch-off panel.
How to use a TJ Maxx gift card at other stores?
TJ Maxx gift cards are accepted at all TJX Companies' stores in the U.S. and Puerto Rico, including Marshalls, HomeGoods, Homesense, and Sierra, both in-store and online at their respective websites.
How to check the balance if my TJ Maxx gift card has no PIN?
If your card does not have a scratch-off PIN, you will likely need to check the balance in-store by presenting the card to a cashier.
How to add my TJ Maxx gift card to a mobile wallet?
After checking your balance online at tjmaxx.com, there might be an option to "Add to Apple Wallet" (for Apple devices). Follow the on-screen instructions.
How to use a TJ Maxx eGift card online?
During online checkout at tjmaxx.com (or marshalls.com, homegoods.com, sierra.com), select the option to apply a gift card and enter your eGift card number and PIN.
How to get a new TJ Maxx gift card if mine is lost or stolen?
Unfortunately, TJ Maxx gift cards are generally treated like cash and cannot be replaced if lost or stolen. It's important to keep them in a safe place.
How to know if a TJ Maxx gift card expires?
TJ Maxx gift cards generally do not expire and incur no dormancy fees, so you can use them whenever you're ready to shop!
