Verizon is one of the largest telecommunications companies in the United States, and managing your bill effectively is key to uninterrupted service. While Auto Pay is a convenient option for many, sometimes you just need to make a one-time payment. Perhaps you received a higher-than-expected bill, want to pay off a device early, or simply prefer to manage your payments manually. Whatever your reason, making a one-time payment on Verizon is a straightforward process.
Ready to conquer your Verizon bill with a single, decisive payment? Let's dive in!
This comprehensive guide will walk you through various methods to make a one-time payment on your Verizon account, ensuring you have all the information you need to get it done quickly and securely.
Step 1: Decide How You Want to Pay (and Gather Your Info!)
Before we even touch a button or dial a number, the first crucial step is to decide how you want to make your payment and gather the necessary details. Verizon offers several convenient options, each with its own benefits.
Sub-heading: Payment Methods at a Glance
Online (My Verizon Website or App): This is generally the fastest and most recommended method. You can use a bank account (checking or savings), debit card, or credit card.
Guest Payment (No Login Required): Ideal if you don't have a My Verizon account or can't log in. You'll need your account number and billing zip code, or your mobile number and last name.
By Phone: You can use an automated system or speak to a representative. Be aware that a vendor fee or payment assistance fee might apply for phone payments with assistance.
By Mail: The traditional method for those who prefer checks.
In Person: Visit a Verizon store or an authorized retailer.
Sub-heading: Information You'll Need
Regardless of your chosen method, have the following information handy:
Your Verizon Account Number: This is a 14-digit number found on your bill (paper or online).
Billing Zip Code: The zip code associated with your Verizon account.
Payment Method Details:
For Bank Account: Bank name, routing number, and account number.
For Credit/Debit Card: Card number, expiration date, and CVV/security code.
Payment Amount: Do you want to pay the full balance, the minimum amount due, or an other amount?
Step 2: Making Your One-Time Payment Online (The Most Popular Choice!)
Paying online is often the most convenient and efficient way to make a one-time payment. You have two primary avenues: the My Verizon website or the My Verizon app.
Sub-heading: Option 2.1: Through the My Verizon Website (Logged In)
This is the most common and feature-rich way to pay your bill online.
Go to the Verizon Website: Open your web browser and navigate to
www.verizon.com.Sign In to My Verizon: Click on the "Sign In" button, usually found in the top right corner. Enter your My Verizon User ID and password.
Forgot your User ID or password? There are "Forgot User ID" and "Forgot Password" links to help you recover them.
Navigate to Billing: Once logged in, look for a section or tab labeled "Bill", "Billing", or "Account". Click on it.
Select "Pay Bill": On the billing overview page, you'll typically see a "Pay Bill" or "Make a Payment" button. Click this.
Choose Payment Amount: You'll usually have options to pay your "Full Balance", "Minimum Amount Due", or "Other Amount". Select the amount you wish to pay. If choosing "Other Amount", enter the specific value.
Select Payment Method:
If you have a saved payment method, you can select it from the list.
To add a new payment method, click "Add new payment method" and choose either "Bank account" or "Credit/Debit card".
For Bank Account: Enter your bank's routing number and your account number.
For Credit/Debit Card: Enter the card number, expiration date, and security code (CVV).
Important Note: Verizon often offers a discount for enrolling in Auto Pay when using a bank account or Verizon Visa Card. While this is a one-time payment guide, keep this in mind for future savings!
Review and Confirm: Carefully review all the payment details: the amount, the payment method, and the payment date. Double-check everything to avoid errors.
Submit Payment: Click the "Pay Now", "Submit Payment", or similar button to finalize the transaction.
Confirmation: You should receive an immediate confirmation message on the screen. It's a good idea to take a screenshot or note the confirmation number. You'll also typically receive an email confirmation.
Sub-heading: Option 2.2: Through the My Verizon App
The My Verizon app offers a streamlined experience for mobile users.
Download and Open the App: If you don't have it, download the "My Verizon" app from your device's app store (iOS or Android). Open the app.
Log In: Enter your My Verizon User ID and password.
Access Bill: From the app's home screen, look for a "Bill", "Billing", or "Account" tab or icon, usually at the bottom or in a menu. Tap it.
Tap "Make a Payment": You'll see an option to "Make a Payment" or "Pay Bill". Tap this.
Select Payment Details: Choose the amount you want to pay (full, minimum, or other) and select your preferred payment method. You can use a saved method or add a new one.
Review and Confirm: Verify all the payment information is correct.
Complete Payment: Tap the "Pay Now" or "Confirm Payment" button.
Confirmation: You'll receive an in-app confirmation, and likely an email, confirming your payment.
Sub-heading: Option 2.3: Making a One-Time Guest Payment (No Login Required)
This is a fantastic option if you're not the account holder, forgot your login, or just need to make a quick payment.
Go to Verizon's Guest Payment Page: Open your web browser and go directly to Verizon's Quick & Easy Bill Payment page, usually found at
www.verizon.com/expresspay.Verify Your Account: You'll be prompted to verify your account using one of the following methods:
Account number and billing zip code
Mobile number and last name
Email or mobile number (to send a secure link)
Email and telephone number
Mobile number and telephone number
Choose the option that's easiest for you and enter the required information.
Follow On-Screen Instructions: Once your account is verified, you'll be guided through the payment process similar to a logged-in payment.
Choose Payment Amount: Select "Full balance" or "Other amount" and confirm.
Select Payment Method: Provide your bank account or credit/debit card details.
Review and Confirm: Double-check all details before proceeding.
Submit Payment: Click the button to finalize.
Confirmation: You'll receive a confirmation on screen and via email.
Step 3: Paying Your Verizon Bill by Phone
For those who prefer to use their phone, Verizon offers both automated and assisted payment options.
Dial the Payment Number:
From your Verizon wireless phone, you can dial #PMT.
Alternatively, call 1-800-922-0204 (Verizon Wireless) or 1-800-VERIZON (1-800-837-4966) (for Fios/home services).
Follow the Prompts:
Listen carefully to the automated system. You'll typically be asked to enter your account number or mobile phone number.
Follow the voice prompts to select "Make a payment."
Choose your payment amount and enter your payment method details (bank account or credit/debit card).
Assisted Payment (Optional): If you prefer to speak to a customer service representative, you can usually select an option to be transferred.
Be aware: As of June 3, 2025 (and potentially subject to change), a payment assistance fee (e.g., $3.50 or $5) may be charged if you make a payment with the help of a customer service representative instead of the automated system.
Confirmation: The automated system will provide a confirmation number, or the representative will confirm your payment.
Step 4: Making a One-Time Payment by Mail
If you prefer the traditional route, you can mail a check or money order. This method takes longer to process, so ensure you send your payment well in advance of your due date to avoid late fees.
Find the Remittance Address: The correct mailing address for payments is typically located on the remittance slip (the bottom portion) of your paper bill. It can vary by region.
If you don't have a paper bill: You can usually find the remittance address by logging into My Verizon, viewing your bill PDF, and scrolling to the bottom.
Write Your Check/Money Order: Make it payable to "Verizon."
Include Your Account Number: Crucially, write your 14-digit Verizon account number clearly on the memo line of your check or money order. This ensures proper credit to your account.
Detach Remittance Slip: If you have a paper bill, tear off the remittance slip and include it with your payment.
Mail It: Place your check/money order and remittance slip in an envelope and mail it to the specified address.
Step 5: Paying Your Verizon Bill In Person
For immediate payment and receipt, paying in person can be a good option.
Find a Payment Location:
Verizon Corporate Stores: Use the Verizon store locator on their website to find a corporate store near you.
Authorized Retailers (e.g., Victra | Verizon stores): Many authorized retailers also accept bill payments. Check their websites or call ahead to confirm.
Third-Party Payment Locations (e.g., Western Union, CheckFreePay): Some third-party locations may accept Verizon payments, often with a small service fee. You can usually find these listed on Verizon's payment location finder.
Bring Your Bill/Account Info: Have your Verizon account number and billing zip code readily available. Bringing a copy of your bill can also be helpful.
Payment Methods: Payment options at physical locations typically include cash, check, debit card, or credit card.
Get a Receipt: Always request and keep a receipt for your payment as proof of transaction.
Step 6: Confirm Your Payment!
No matter which method you choose, it's always a good idea to confirm that your payment has been received and processed.
Check My Verizon:
Website: Log in to My Verizon and go to the "Billing" section. You should see your updated balance and a record of your recent payment.
App: Open the My Verizon app and check your "Bill Overview" or "Recent Payments" section.
Check Your Bank/Card Statement: Keep an eye on your bank account or credit card statement to ensure the payment has been debited.
Email Confirmation: For online payments, check your email for a confirmation from Verizon.
Payment Confirmation Number: If you received a confirmation number (online or by phone), keep it safe in case of any discrepancies.
Important Considerations for Your One-Time Payment
Due Dates and Late Fees: Always strive to pay your bill before the due date. Verizon may charge late fees for payments not received on time.
Payment Arrangements: If you're struggling to pay your full bill by the due date, Verizon often allows you to set up a payment arrangement to pay your balance over a specific period. This can help prevent service interruption but may still incur late fees from the original due date. You can usually set these up via My Verizon.
Disconnected or Suspended Service: If your service has been disconnected or suspended due to non-payment, making a one-time payment for the full past-due amount is usually required to restore service. Most services are restored within an hour of payment.
Returned Payments: Be sure to have sufficient funds in your bank account if paying by checking account, as Verizon charges a fee for returned payments.
Frequently Asked Questions (FAQs)
Here are 10 common questions about making one-time payments on Verizon, with quick answers:
How to find my Verizon account number?
Your 14-digit Verizon account number is located at the top of your paper bill, within the "Bill Overview" section when you log into My Verizon online, or on your bill in the My Verizon app.
How to pay my Verizon bill if I don't have a My Verizon account?
You can make a one-time "guest payment" online at www.verizon.com/expresspay by providing your account number and billing zip code, or your mobile number and last name.
How to pay my Verizon bill by phone without speaking to a representative?
You can dial #PMT from your Verizon mobile phone or call 1-800-922-0204 (for wireless) or 1-800-VERIZON (for Fios/home) and follow the automated prompts to make a payment.
How to avoid late fees on my Verizon bill?
Always make sure your one-time payment is received by Verizon on or before your bill's due date. Consider setting a reminder or scheduling the payment a few days in advance.
How to pay a disconnected Verizon bill to restore service?
You typically need to pay the full past-due amount through My Verizon (online or app), the guest payment portal, or by phone. Service is usually restored within one hour of successful payment.
How to verify my Verizon payment was successful?
Check your My Verizon account (website or app) for an updated balance and payment history, look for an email confirmation from Verizon, or check your bank/credit card statement for the debit.
How to find an in-person Verizon payment location near me?
Visit Verizon's website and use their "Find a Store" or "Payment Locations" tool, entering your zip code to find authorized retailers and corporate stores.
How to make a one-time payment for a specific amount, not the full balance?
When paying online (My Verizon website/app or guest pay) or by phone, you'll have the option to select "Other Amount" and enter the specific payment you wish to make.
How to pay my Verizon bill by mail?
Write a check or money order payable to "Verizon," clearly write your 14-digit account number on the memo line, include your bill's remittance slip, and mail it to the address provided on your bill.
How to set up a payment arrangement if I can't pay my Verizon bill on time?
Log in to My Verizon (website or app), navigate to the "Billing" section, and look for "Payment Arrangements" to see if you're eligible to schedule a future payment date for your balance.