Have you ever dreamt of a future where you simply tap a button and a car arrives, with no one behind the wheel, ready to whisk you away to your destination? Well, the future is now, at least in select locations, with the Tesla Robotaxi service! Imagine stepping into a sleek, self-driving Tesla, enjoying the ride, and arriving at your destination effortlessly. It's not science fiction anymore; it's a rapidly developing reality. This comprehensive guide will walk you through everything you need to know about calling a Tesla Robotaxi, from getting started to understanding the experience.
Step 1: Are You in the Zone? ️
Before you can experience the magic of a Tesla Robotaxi, the very first thing you need to ascertain is its availability. Currently, Tesla Robotaxi service is in its early stages and is invite-only in select areas of Austin, Texas. Tesla is actively expanding its service area within Austin and plans to expand to other cities like the San Francisco Bay Area in the near future, pending regulatory approvals.
-
Check Availability:
-
The most crucial step: Download the Tesla Robotaxi app. The app itself will indicate whether the service is available in your current location by showing you the defined "geofence" or service area.
-
Keep an eye on official Tesla announcements and news for updates on service expansion to new cities or increased coverage within existing ones. You can also sign up to be notified when the service becomes available in your area.
-
How To Call Tesla Robotaxi |
Step 2: Getting the App and Setting Up Your Account
Once you've confirmed you're in a serviceable area, the next step is to prepare your mobile device.
Sub-heading: Downloading the Robotaxi App
-
Find the App: The Tesla Robotaxi service is integrated within the official Tesla app itself, not a separate standalone application. Ensure you have the latest version of the Tesla app downloaded from your device's app store (iOS App Store or Google Play Store).
-
Sign In or Create Account:
-
If you already have a Tesla Account, you'll use those credentials to sign in.
-
If you don't: You'll need to create a Tesla Account first. This typically involves providing an email address, setting a password, and potentially adding payment information.
-
Sub-heading: Understanding App Features
The Robotaxi app is designed to be intuitive and similar to other ride-hailing services you might be familiar with. Key features include:
-
Map Interface: A clear map showing your current location and the Robotaxi service area.
-
Destination Search: A search box to enter your desired destination.
-
Real-time Tracking: Once you've requested a ride, you can track your Robotaxi's location in real-time on the map, along with its estimated time of arrival (ETA) at your pickup location.
-
Vehicle Visualization: The app will display a visualization of your assigned vehicle, including its color and license plate number, making it easier to spot.
-
Ride History: A section to view all your previous rides, including details like date, destination, distance, and fare.
-
Support Options: Features for reporting lost items or contacting customer support during your ride.
-
Settings: Options to adjust preferences, such as cabin temperature.
Step 3: Requesting Your Ride
With the app ready, you're just a few taps away from your autonomous journey!
Tip: Patience makes reading smoother.![]()
Sub-heading: Entering Your Destination
-
Open the Robotaxi App: Launch the Tesla app and navigate to the Robotaxi section.
-
Enter Destination: In the search box, input your desired destination. The app will provide suggestions as you type.
-
Confirm Destination: Double-check that the destination is correct. The app will usually show you the estimated fare and arrival time before you confirm your ride.
Sub-heading: Specifying Pickup Location (if necessary)
-
While the app will typically default to your current location, some areas, especially congested ones, might require you to adjust your pickup spot. The app has recently been updated to provide walking directions to both pickup and drop-off areas if the vehicle cannot stop directly at the entrance.
-
Follow the app's prompts if it suggests a specific pickup point for optimal service.
Sub-heading: Confirming and Waiting for Your Robotaxi
-
Tap "Confirm": Once you're satisfied with your destination and pickup details, tap the "Confirm" button to request your ride.
-
Track Your Vehicle: The app will then show you the status of your Robotaxi and its real-time location on the map.
-
Wait at Designated Location: It's crucial to wait at the designated pickup location. The app will notify you when the vehicle is nearby.
-
Time Limit: Your Robotaxi will typically wait at the pickup location for five minutes. If you don't arrive within this timeframe, your ride may be canceled.
Step 4: Boarding Your Autonomous Vehicle
Once your Tesla Robotaxi arrives, a few simple steps will get you on your way.
Sub-heading: Verifying Your Ride
-
Match License Plate: As your Robotaxi approaches, verify the license plate number displayed on the vehicle matches the one shown in your Robotaxi app. This is a critical safety step to ensure you're entering the correct vehicle.
-
Locate the Vehicle: The app may also show the color of the vehicle, which can further assist in identification.
Sub-heading: Entering the Vehicle and Starting Your Trip
-
Open the Door: The doors will likely unlock automatically as you approach or you may need to initiate it via the app.
-
Enter and Close the Door: Step into the vehicle and close the door securely.
-
Fasten Your Seatbelt: For your safety, always fasten your seatbelt immediately upon entering.
-
Tap "Start" in the App: To initiate the autonomous journey, you must tap the "Start" button within the Robotaxi app. The ride will not begin until you do so.
-
Front-Left Seat: Please note that riders are prohibited from sitting in the front-left seat, which is typically the driver's customary seating position.
QuickTip: Slow down if the pace feels too fast.![]()
Step 5: During Your Ride
Enjoy the silent, smooth, and intelligent ride!
Sub-heading: What to Expect Inside
-
Autonomous Operation: The vehicle will navigate itself to your destination using Tesla's advanced Full Self-Driving (FSD) capabilities.
-
Cabin Environment: You may be able to adjust certain cabin settings, such as the temperature, through the vehicle's touchscreen or the app.
-
Support and Emergencies:
-
If you need to speak with someone for assistance during your ride, you can tap "Support" on the vehicle's touchscreen or in your Robotaxi app. Tesla's Customer Support team will immediately connect with you.
-
In case of an emergency or if you need to stop the ride early, you can tap "Pull Over" on the vehicle's touchscreen or in the app. The vehicle will stop at the nearest safe location.
-
If the Robotaxi detects an accident or collision, it is designed to stop, turn on hazard lights, and initiate two-way communication with customer support.
-
Sub-heading: Changing Your Destination (if needed)
-
Update Destination in App: If your plans change mid-trip, you can update your destination. Open the Robotaxi app, tap on your current destination, select "Edit," and then enter and confirm your new destination details.
Step 6: Arriving at Your Destination
The end of your autonomous journey is as seamless as the beginning.
Sub-heading: Exiting the Vehicle
-
Automatic End: Once you've arrived at your destination, gather your belongings, exit the vehicle, and close the door. Your ride will automatically end for you.
-
Feedback: After your ride has concluded, you'll have the option to provide feedback on your experience in the Robotaxi app. This feedback is valuable for Tesla to continuously improve the service.
FAQ: Your Robotaxi Questions Answered! ❓
Here are 10 common questions about calling and using a Tesla Robotaxi, with quick answers:
QuickTip: Pause when something feels important.![]()
How to check if Tesla Robotaxi is available in my city?
The best way is to download the Tesla app and check the Robotaxi section; it will display the service area (geofence) if available in your location.
How to download the Tesla Robotaxi app?
The Robotaxi service is integrated into the main Tesla app, so simply download the official Tesla app from your device's app store.
How to create a Tesla Account for Robotaxi?
If you don't have one, you'll be prompted to create a Tesla Account when you first open the Tesla app and try to access the Robotaxi service.
How to find the license plate of my Tesla Robotaxi?
The Robotaxi app will display the license plate number of your assigned vehicle, along with its color, to help you identify it.
How to start my ride once I'm in the Robotaxi?
Tip: Reading on mobile? Zoom in for better comfort.![]()
After entering the vehicle and fastening your seatbelt, you must tap the "Start" button in the Robotaxi app to begin your trip.
How to change my destination during a Robotaxi ride?
Open the Robotaxi app, tap on your current destination, select "Edit," and then enter and confirm your new destination.
How to contact support during a Tesla Robotaxi ride?
Tap the "Support" button on the vehicle's touchscreen or in the Robotaxi app to connect with Tesla's Customer Support team.
How to stop a Tesla Robotaxi in an emergency?
Tap the "Pull Over" button on the vehicle's touchscreen or in the Robotaxi app; the vehicle will stop at the nearest safe location.
How to report a lost item in a Tesla Robotaxi?
You can usually find a "Lost Item Report" form within the Robotaxi app, typically under your "Ride History."
How to know the operating hours of Tesla Robotaxi?
Currently, Robotaxi in Austin operates from 6 AM to 12 AM CT. Operating hours may vary by location as the service expands.
This page may contain affiliate links — we may earn a small commission at no extra cost to you.
💡 Breath fresh Air with this Air Purifier with washable filter.