10 Related FAQ Questions & Quick Answers
Here are 10 common "How to" questions related to Webull customer service:
How to find my Webull account number? Your Webull account number can typically be found within the Webull app by navigating to your "Menu" or "Profile" section, then looking under "Account Details" or "Account Management."
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How to get help with a trading error on Webull? For trading errors, first, take a screenshot of the error. Then, immediately contact Webull customer service via the in-app chat or phone support, providing all details of the erroneous trade and the error message.
How to check the status of my Webull support ticket? You can typically check the status of your submitted support tickets within the Webull app's "Help Center" or "Customer Service" section, where there's often a "My Tickets" or "Message Center" area.
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How to update my contact information on Webull? To update your contact information (phone number, email, address) on Webull, go to "Menu" > "Settings" > "Account Management" > "Modify Profile" in the app, or access "My Account" > "Account Profile" on the web.
How to report a suspicious activity on my Webull account? If you suspect fraudulent or suspicious activity on your Webull account, contact Webull customer service immediately via phone or in-app message, and also consider changing your password.
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How to provide feedback or suggestions to Webull? You can usually provide feedback or suggestions through the in-app help center or by sending an email to their support address, clearly stating that you are providing feedback.
How to get technical support for the Webull app or desktop platform? For technical support, use the in-app chat or email support, providing details about your device, operating system, and a clear description of the technical issue you're experiencing, including screenshots if possible.
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How to understand Webull's market data subscriptions and fees? Information about market data subscriptions and associated fees can be found in the Webull Help Center under categories like "Data Subscriptions" or "Fees & Charges." If you still have questions, contact support.
How to reset my Webull password if I'm locked out? On the Webull login screen, look for a "Forgot Password" or "Reset Password" link. Follow the prompts, which usually involve verifying your identity via email or phone. If issues persist, contact customer service.
How to get assistance with tax documents from Webull? Webull provides tax documents (like 1099s) within your account. If you have questions about them or need assistance, check the FAQ section on tax documents, or contact customer service via email or in-app message.