AIG Hospitals in Gachibowli, Hyderabad, is a leading super specialty hospital, especially renowned for its gastroenterology services. Booking an appointment here ensures you get access to top medical professionals and state-of-the-art facilities. While they don't currently offer direct online booking for appointments, they have a very efficient system to help you secure your consultation.
Ready to take control of your health and get an appointment at AIG Hospitals Hyderabad? Let's dive into the step-by-step process!
Your Comprehensive Guide to Booking an Appointment at AIG Hospitals Hyderabad
Booking a medical appointment can sometimes feel like a daunting task, but AIG Hospitals has streamlined its process to make it as convenient as possible for you. Follow this guide to secure your consultation smoothly.
Step 1: Let's Get Started – Identify Your Needs!
Before you even pick up the phone or visit their website, it's crucial to know what you need. This will help you get to the right department and doctor faster.
Identifying the Right Specialist
Do you know which specialist you need to see? For instance, are you experiencing digestive issues and need a Gastroenterologist, or is it a cardiac concern requiring a Cardiologist? AIG Hospitals boasts a wide array of specialities, including:
Medical & Surgical Gastroenterology
Liver Sciences & Organ Transplant
Pulmonary Sciences
Renal Sciences
Oncology
Cardiac Sciences
Obesity & Metabolic Therapy
And many more!
If you're unsure, it's often best to start with a General Physician who can then refer you to the appropriate specialist.
Gathering Necessary Information
Patient Details: Have the full name, age, gender, and contact number of the patient ready.
Previous Medical Records: If this is a follow-up or if you have a known condition, having a brief summary of your medical history or previous reports handy can be beneficial.
Preferred Date/Time (if any): While not always guaranteed, having a preferred time frame in mind can help the booking team assist you better.
Step 2: The Primary Method – Calling AIG Hospitals Directly
Currently, the most reliable and recommended way to book an appointment at AIG Hospitals is by calling their dedicated customer service lines.
Dialing In for Your Appointment
AIG Hospitals Appointment Numbers:
+91 40 4244 4222
+91 40 6744 4222 (Another listed appointment number)
It's advisable to try both if one is busy.
What to expect during the call:
You'll likely be greeted by an automated system initially. Listen carefully to the options and select the one for "appointment booking" or "patient services."
Once connected to a customer service representative, clearly state that you wish to book an appointment.
Provide the patient's full name and contact number.
Specify the specialist you need to see or the nature of your concern. The representative will guide you.
They will inform you about the availability of doctors in your chosen specialty. They can also provide details on specific doctors if you have a preference. You can find a list of their doctors on their website (
aighospitals.com/doctors The representative will offer available dates and time slots. Choose the one that best suits you.
Confirm all the details with the representative before hanging up, including the doctor's name, date, and time of the appointment.
Receiving Confirmation
Upon successful booking, you will typically receive an SMS on your registered mobile number confirming your appointment details. This SMS is crucial, so ensure your mobile number is correct.
Step 3: Online Appointment Request (Callback Service)
While direct online booking isn't available, AIG Hospitals offers an online request form, after which their customer service team will call you back. This can be a good alternative if you prefer to initiate the process online and wait for a callback.
Submitting Your Request Online
Visit the Official AIG Hospitals Website: Go to
www.aighospitals.com Navigate to the "Contact Us" or "Book Appointment" section: You'll usually find these options in the main menu or footer.
Look for an Appointment Request Form: The website mentions a "request for appointment" option. Fill out the required fields, which will likely include:
Your Name
Contact Number
Email Address
Preferred Department/Specialty
A brief description of your ailment or reason for appointment
Any preferred doctor or date (optional)
Submit the Form.
The Callback Process
AIG Hospitals states that their customer service team will call you back within 2 hours to confirm your appointment after you submit the online request.
Be ready to answer their call and provide any additional information they might need to finalize your booking. This process is essentially a convenience to initiate the phone booking without you having to dial.
Step 4: Preparing for Your Visit
Once your appointment is confirmed, there are a few things you can do to make your visit to AIG Hospitals as smooth as possible.
What to Bring
Confirmation SMS/Email: Have your appointment confirmation ready, either on your phone or a printout.
Identification: A valid government-issued ID (Aadhar card, PAN card, driving license, etc.) is essential for registration.
Previous Medical Records: Bring all relevant past medical reports, test results, and prescriptions. This helps the doctor understand your medical history quickly.
Medication List: A comprehensive list of all current medications, including dosage and frequency, along with any allergies you may have.
Insurance Details (if applicable): If you plan to use health insurance, bring your insurance card and policy details.
Comfort Items: A book, earphones, or anything that helps you pass the time if there are any waiting periods.
Arriving at the Hospital
Arrive on Time: AIG Hospitals advises patients to be on time for their appointments. Aim to arrive at least 15-30 minutes before your scheduled slot to complete any necessary registration formalities.
Parking: AIG Hospitals offers valet parking and underground car/two-wheeler parking facilities.
Registration: Head to the registration desk on the ground floor or the central billing desk on the first floor (or the cluster-specific billing counter). You might be required to pay a registration fee.
Finding Your Department: The hospital staff will guide you to the relevant department or waiting area. Don't hesitate to ask for directions if you're unsure.
Step 5: Post-Appointment Procedures and Follow-ups
Your journey doesn't end with the consultation. AIG Hospitals has policies in place for follow-up care.
Free Follow-up Consultations
AIG Hospitals offers one free follow-up consultation within 7 days from the last paid consultation date, within the same specialty.
If you need a follow-up beyond 7 days or for a different specialty, it will be considered a new consultation.
For discharged patients, the first consultation within 30 days from the discharge date is free of cost, with an exception for transplant patients (Liver Transplant cases: any number of consultations for the donor and recipient are free for the first 6 months from the date of discharge
).
Rescheduling or Cancelling Appointments
If you need to reschedule or cancel your appointment, it's courteous and helpful to do so as far in advance as possible.
You can cancel or reschedule by calling their customer service line at +91 40 4244 4222.
10 Related FAQ Questions
Here are some quick answers to frequently asked questions about AIG Hospitals Hyderabad:
How to check doctor availability at AIG Hospitals?
You can check the availability of doctors by calling their customer service line at +91 40 4244 4222 or +91 40 6744 4222.
How to get information on the list of doctors at AIG Hospitals?
The list of doctors available can be found on their official website:
How to cancel or reschedule an appointment at AIG Hospitals?
You can cancel or reschedule an appointment by calling their customer service line at +91 40 4244 4222.
How to know if a prior appointment is required for X-Ray or diagnostic investigations at AIG Hospitals?
No prior appointment is required for X-Rays or general diagnostic investigations; services are provided on a first-come, first-served basis.
How to avail free follow-up consultation at AIG Hospitals?
One free follow-up consultation is available within 7 days from the last paid consultation date, within the same specialty. For discharged patients, the first consultation within 30 days from discharge is free.
How to pay for services at AIG Hospitals?
AIG Hospitals accepts payments via Credit Card, Debit Card, Cash, and Insurance. Billing counters are available at the ground floor, first floor, and within each cluster.
How to reach AIG Hospitals Gachibowli by public transport?
AIG Hospitals is located at 1-66/AIG/2 to 5, Mindspace Road, Gachibowli, Hyderabad. It is easily accessible by various modes of public transportation like buses and ride-sharing services.
How to contact AIG Hospitals for ambulance services?
For ambulance services, you can call +91 40 4244 4244.
How to access emergency services at AIG Hospitals?
AIG Hospitals has a 24/7 emergency department with dedicated services for various medical emergencies. The emergency number is +91 40 4244 4244.
How to get information about patient visiting hours at AIG Hospitals?
The general visiting hours for IPD patients are 7 AM - 8 AM and 5 PM - 7 PM. For ICU, one person can visit during these hours with a mask and sanitizer. It's always best to confirm with the hospital directly for the latest guidelines.
