The current date is July 3, 2025. Please note that mobile network procedures and offers can change over time. While this guide will be comprehensive, it's always a good idea to double-check the latest information on the official Vi and Jio websites or contact their customer care for the most up-to-date details.
Seamlessly Switch: Your Comprehensive Guide to Porting Your Vi Number to Jio!
Ever felt the urge for a change in your mobile network, perhaps drawn by the allure of new plans, better coverage, or exciting offers? You're not alone! Many users consider switching operators, and if you're a Vi (Vodafone Idea) user contemplating a move to Jio, you've landed in the perfect place. This guide will walk you through every single step, ensuring your number porting experience is as smooth as possible.
Ready to unlock a new world of possibilities with Jio while keeping your beloved number? Let's dive in!
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| How To Port Mobile Number Vi To Jio |
Step 1: Are You Eligible? Check Your Porting Prerequisites!
Before we even think about generating codes or visiting stores, let's confirm your eligibility. This is crucial to avoid any last-minute hiccups.
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Active Status: Your Vi number must be active and in use. You cannot port a disconnected or inactive number.
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Minimum Hold Period: Has it been at least 90 days since your Vi connection was activated or since you last ported this number? This is a mandatory rule by the Telecom Regulatory Authority of India (TRAI). If you've been with Vi for less than 90 days, you'll need to wait.
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Outstanding Dues: This is a big one! For postpaid Vi users, you must clear all your outstanding bills and dues with Vi before initiating the porting process. Failure to do so will result in your porting request being rejected. Prepaid users don't need to worry about this, but any remaining balance on your Vi SIM will be forfeited upon successful porting.
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Identity Proof: Ensure you have a valid and original identity proof (like Aadhaar card, Voter ID, Driving License, Passport) and address proof ready. These will be required during the Jio SIM activation process.
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Service Area: You should be porting within the same Licensed Service Area (LSA). For instance, if your Vi number is registered in Maharashtra, you can port it to Jio in Maharashtra. You cannot port a Maharashtra-registered number to, say, a Karnataka circle.
Take a moment to tick off each of these points. Once you're confident you meet the criteria, we can move on to the exciting part!
Step 2: Generating Your Unique Porting Code (UPC)
This is your golden ticket to porting! The Unique Porting Code (UPC) is a 8-digit alphanumeric code that authorizes the transfer of your number.
QuickTip: Repetition reinforces learning.
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How to Get Your UPC:
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Via SMS: The easiest and most common method. Open your messaging app on your Vi phone and type:
PORT <your 10-digit mobile number>For example:
PORT 9876543210 -
Send it to 1900.
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You will receive an SMS from 1901 containing your UPC. This code is valid for 4 days (or 30 days in Jammu & Kashmir, and North East service areas) from the date of generation. Make sure to use it within this validity period!
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Important Note on Validity: Do not generate the UPC too early. It's best to generate it when you are ready to visit a Jio store or activate your new SIM.
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Step 3: Visiting a Jio Store or Retailer
Now that you have your UPC, it's time to take action!
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Locate Your Nearest Jio Store or Retailer:
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You can find this information easily on the official Jio website (
www.jio.com -
Look for a "Jio Store," "Jio Digital Life Store," or a "Jio Retailer" sign.
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What to Carry:
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Your Vi SIM card (the one you want to port).
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The UPC you received via SMS.
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Your original identity proof (Aadhaar card is highly recommended for eKYC).
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Your original address proof (if different from ID or if not using Aadhaar for eKYC).
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A passport-sized photograph might be required in some cases, though with eKYC, it's less common now.
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The Process at the Store:
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Inform the representative that you want to port your Vi number to Jio.
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They will ask for your UPC and your identity/address proofs.
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The representative will initiate the porting request using their system.
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You will need to choose a Jio plan (prepaid or postpaid). They will guide you through the available options.
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Biometric Verification (eKYC): For Aadhaar-based porting, you will undergo biometric verification (fingerprint scan). This is a quick and paperless process.
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You will be issued a new Jio SIM card. Do not insert this SIM into your phone yet!
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Step 4: The Porting Waiting Period and Confirmation
This is where patience is key! Your porting request has been submitted, and now the wheels are in motion.
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Typical Porting Timeframe:
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For porting within the same service area, it generally takes 3 working days (excluding the day of porting and public holidays).
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For porting from one circle to another (though less common for individual users), it can take up to 5 working days.
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For Jammu & Kashmir and North East service areas, it might take up to 15 working days.
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SMS Updates:
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You will receive SMS notifications on your Vi number regarding the status of your porting request.
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One important SMS will confirm the date and time of porting. This is when your Vi SIM will lose network, and your new Jio SIM will become active.
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Keep your Vi SIM active and in your phone during this period until you receive the "No Service" message.
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The "No Service" Moment: When your Vi SIM shows "No Service" or stops receiving network signals, it means your number has been successfully ported! This is your cue to move to the next step.
Step 5: Activating Your New Jio SIM
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The moment has arrived! Your number is now officially with Jio.
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Insert the Jio SIM: Carefully remove your old Vi SIM and insert the new Jio SIM into your mobile phone.
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Power On Your Phone: Turn on your phone.
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Complete Tele-verification (if applicable):
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In some cases, you might receive an SMS on your newly activated Jio SIM asking you to complete tele-verification by dialing 1977.
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Follow the voice prompts and provide the necessary details (usually your date of birth or the last 4 digits of your Aadhaar number).
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If you don't receive such an SMS or prompt, your SIM might be automatically activated after a few minutes.
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Network Search: Your phone will search for the Jio network. Once connected, you should see "Jio" or "Reliance Jio" as the network operator.
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Make Your First Call: To confirm successful activation, try making a call or sending an SMS.
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Internet Settings (APN): In most modern smartphones, the internet settings (APN) for Jio are automatically configured. However, if you face issues with mobile data, you can manually check and configure the APN settings:
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APN Name: JioNet
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APN: jionet
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Leave other fields blank or default.
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Step 6: Post-Porting Considerations and Tips
Tip: Keep your attention on the main thread.
Congratulations! You've successfully ported your Vi number to Jio. Here are a few final thoughts to ensure a smooth transition:
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Inform Contacts: Let your important contacts know about your network change, especially if they have old plans specific to Vi.
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Update Apps: Some apps linked to your mobile number (like banking apps, UPI, etc.) might require re-verification or an update to reflect the network change.
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Vi Balance Forfeiture: As mentioned earlier, any remaining talk time or data balance on your prepaid Vi SIM will be forfeited upon successful porting. Vi does not allow for balance transfer.
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Postpaid Final Bill: If you were a postpaid Vi user, expect a final bill from Vi for the period until your porting date. Make sure to settle this to avoid any future issues.
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Emergency Services: Ensure your phone can connect to emergency services (112 in India).
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Jio Customer Care: Familiarize yourself with Jio's customer care numbers (198 for complaints, 199 for general info) in case you need assistance.
10 Related FAQ Questions
How to check if my Vi number is eligible for porting to Jio?
To check eligibility, ensure your Vi number has been active for at least 90 days, you have no outstanding dues (for postpaid), and you have valid ID and address proof.
How to get the UPC (Unique Porting Code) for Vi to Jio porting?
Send an SMS: PORT <your 10-digit mobile number> to 1900 from your Vi number. You will receive the UPC via SMS from 1901.
How to find the nearest Jio Store for porting my Vi number?
QuickTip: Stop and think when you learn something new.
You can easily find the nearest Jio Store by visiting the official Jio website (
How to activate my new Jio SIM after porting from Vi?
Once your Vi SIM loses network ("No Service"), remove it and insert the new Jio SIM. Power on your phone. If prompted, complete tele-verification by dialing 1977. Your SIM should then activate within a few minutes.
How to know if my Vi to Jio porting request has been successful?
You will receive SMS updates on your Vi number throughout the process. The final indication of successful porting is when your Vi SIM displays "No Service" and your new Jio SIM connects to the Jio network.
How to resolve issues if my Jio SIM is not activating after porting?
First, ensure you've waited the stipulated porting time. If issues persist, try restarting your phone. If still unresolved, contact Jio customer care by dialing 198 from any other phone or visiting a Jio Store.
QuickTip: Reading carefully once is better than rushing twice.
How to check the status of my Vi to Jio porting request?
You can check the status by contacting Jio customer care with your porting request ID, or by looking for SMS updates on your existing Vi number.
How to manage my remaining balance on Vi after porting to Jio?
Any remaining balance on your prepaid Vi SIM will be forfeited upon successful porting. There is no option to transfer this balance to your new Jio connection.
How to change my mobile number if I have an existing postpaid plan with Vi and want to port to Jio?
For postpaid Vi users, you must clear all outstanding bills and dues with Vi before initiating the porting process. Once cleared, follow the same porting steps as prepaid users.
How to ensure my mobile data works correctly after porting to Jio?
In most cases, Jio's APN settings are automatically configured. If you face issues, check your phone's APN settings and ensure the APN name is "JioNet" and the APN is "jionet". Restart your phone after making any changes.
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