So, you're looking to catch an event at MetLife Stadium and wondering if you can just show up and grab a ticket? The answer is a bit nuanced, but generally, yes, you can often buy tickets at MetLife Stadium, especially on event days or for non-NFL events after the initial online sale. However, it's highly recommended to purchase tickets in advance whenever possible to ensure you get the seats you want and avoid potential sell-outs or higher last-minute prices.
Let's break down the different scenarios and how to navigate ticket purchases for this massive venue.
Your Guide to Buying Tickets at MetLife Stadium
Step 1: Discover Your Event! ⚽
Before anything else, you need to know what event you want to attend! MetLife Stadium hosts a wide array of events, from New York Giants and New York Jets NFL games to major concerts, international soccer matches, and other special events like WWE SummerSSlam.
What's on your radar? Knowing the event, date, and time is crucial for planning your ticket purchase. Check the official MetLife Stadium website for their events calendar.
Step 2: Understand Your Purchasing Options
MetLife Stadium offers several avenues for acquiring tickets, each with its own benefits and considerations.
Sub-heading: Online and Primary Ticket Vendors
This is by far the most common and recommended method for purchasing tickets in advance.
Official Stadium Website: The MetLife Stadium website is your first stop. It links directly to authorized ticket vendors.
Ticketmaster: Ticketmaster is the primary ticketing partner for most events at MetLife Stadium. You'll find tickets for concerts, soccer games, and other non-NFL events here. For NFL games (Giants and Jets), you'll typically be directed to their respective official team websites, which are also often powered by Ticketmaster.
Pro Tip: For popular events, tickets can sell out quickly online when they first go on sale. Be ready to buy right when tickets are released!
Team Websites (Giants & Jets): For NFL games, the official websites of the New York Giants and New York Jets are the best places to purchase single-game tickets, season tickets, and explore premium seating options.
Sub-heading: In-Person Purchases at the Box Office ️
Yes, you can buy tickets in person at MetLife Stadium's ticket office, but there are some important distinctions.
Non-Event Day Ticket Office:
Location: Located in the West VIP Lobby, accessible through the MetLife Gate (parking in Lots F or G is recommended).
Hours: Typically open Monday through Friday from 11 AM to 5 PM on non-event days.
Important Note: Tickets are not sold at the MetLife Stadium Ticket Office on the first day they go on sale. Initial sales are online only. If tickets remain after the initial online sale, they usually become available at the box office starting the next business day. It's always best to check availability before making the trip.
Event Day Ticket Office:
Location: On event days, the main Ticket Office is usually at a trailer outside the MetLife Gate.
Hours: It typically opens 3-5 hours before the event starts. However, always check the "Know Before You Go" guide for your specific event, as opening times can change.
Additional Locations: There are also ticket offices at each of the main entrance gates that can assist with ticket sales and reprints of lost/stolen tickets (fees may apply for reprints). These locations may vary by event.
Consideration: While you can buy tickets on event day, inventory might be limited, and prices could be higher due to demand.
Sub-heading: Will Call
If you've purchased tickets online and opted for Will Call, you can pick them up at any open ticket window.
What you need: A picture ID, your confirmation number, and the credit card used for the purchase are essential for picking up tickets at Will Call. For some special events, specific Will Call procedures might apply, so always inquire if unsure.
Step 3: Mobile Ticketing – The Modern Standard
MetLife Stadium has embraced mobile ticketing as the primary method of entry. Tickets to all events at MetLife Stadium are accessible via mobile device only. This means physical tickets are rarely issued.
Download the Ticketmaster App: This is your go-to for managing and displaying your tickets. The app is available on both the App Store and Google Play.
How to Display Mobile Tickets:
Download the Ticketmaster App.
Find your mobile tickets in "My Events."
Transfer a ticket to each person in your party if you're not all arriving together. This is a crucial step!
Everyone should add their ticket to their phone's wallet (Apple Wallet or Google Pay) before approaching the entry gate. This ensures quick and easy access, even if you lose internet connectivity.
Display your mobile ticket at the entry, and you're in!
Helpful Tips:
Your ticket must be displayed on your phone to enter the event.
Tickets will generally not be emailed or available to print.
Have your mobile ticket downloaded to your wallet before you enter the security line to avoid delays.
Step 4: Special Considerations & Planning Ahead
Sub-heading: Accessible Seating ♿
MetLife Stadium is committed to providing accessible seating for guests with disabilities.
Purchasing: You can purchase accessible seating online via Ticketmaster or by calling their customer service line.
Exchanges: If you have tickets in non-accessible seating but require accessible features, or vice versa, call the MetLife Stadium Guest Services Hotline at 201-559-1515 in advance to make arrangements.
On-site Assistance: If you arrive and need to be re-seated into accessible seating, visit the nearest Guest Services Booth or Concierge Desk to inquire about availability.
Sub-heading: Group Sales
Planning a large outing? MetLife Stadium offers group sales for select events.
Contact: For group sales inquiries, you can typically call the Group Sales Office at 201-559-1600 (Monday-Friday, 11 AM - 5 PM) or email groupsales@metlifestadium.com.
NFL Teams: The New York Giants and New York Jets also have dedicated group ticket departments on their respective websites.
Sub-heading: Resale Market & Caution ⚠️
While legitimate resale markets exist, exercise caution.
Authorized Resale: The NFL Ticket Exchange (often powered by Ticketmaster) is the official platform for NFL game resales.
Beware of Counterfeits: Tickets purchased from unauthorized sources (e.g., scalpers outside the stadium) may be counterfeit and will not be accepted. MetLife Stadium explicitly states that ticket reselling is not authorized on its property.
Italic Tip: Always stick to official and authorized vendors to guarantee the validity of your ticket.
Sub-heading: What About Kids?
General Rule: All guests over 34 inches in height generally require a ticket to enter MetLife Stadium.
Children Under 34": Children up to 34 inches in height may enter free but must share a seat with an accompanying ticketed adult.
Event Specifics: Occasionally, for certain non-NFL events (like Monster Jam), different policies may apply, such as everyone 2 years and older needing a ticket regardless of height. Always check the event-specific policies.
10 FAQ Questions with Quick Answers
How to check MetLife Stadium event schedules?
Check the official MetLife Stadium website (metlifestadium.com) for a comprehensive list of upcoming events and their dates.
How to contact MetLife Stadium ticket office by phone?
You can reach the MetLife Stadium Ticket Office by phone at 201-559-1300.
How to pick up Will Call tickets at MetLife Stadium?
Present a picture ID, your confirmation number, and the credit card used for purchase at any open ticket window.
How to ensure my mobile ticket works at MetLife Stadium?
Download the Ticketmaster App, add your ticket to your phone's digital wallet (Apple Wallet/Google Pay) before arriving, and ensure your phone is charged.
How to buy New York Giants or Jets tickets?
Purchase directly from the official team websites (giants.com or newyorkjets.com), which are linked from the MetLife Stadium website.
How to get accessible seating at MetLife Stadium?
Purchase through Ticketmaster online or call the MetLife Stadium Guest Services Hotline at 201-559-1515 for assistance or exchanges.
How to buy group tickets for an event at MetLife Stadium?
Contact the MetLife Stadium Group Sales Office at 201-559-1600 or email groupsales@metlifestadium.com.
How to find out when tickets go on sale for a new event?
Monitor the official MetLife Stadium website, Ticketmaster, and the social media channels of the stadium and performing artists/teams for announcements.
How to avoid fake tickets when buying for MetLife Stadium?
Always purchase from official vendors like Ticketmaster, the stadium's official website, or the official team websites. Avoid unauthorized third-party sellers or scalpers.
How to know if an event is sold out at MetLife Stadium?
Check the event listing on Ticketmaster or the official stadium/team websites. If tickets are no longer available for purchase, it's likely sold out, or only resale options remain.
