You're wondering if you can buy tickets directly at MetLife Stadium? That's a great question, and the good news is, yes, you generally can! However, there are some important details and best practices to keep in mind to ensure a smooth experience. Let's dive into a step-by-step guide on how to navigate buying tickets at MetLife Stadium. | --- |
Step 1: Know Before You Go – Research Your Event! ️
Before you even think about heading to the stadium, the absolute first step is to know precisely what event you're trying to attend and its schedule. This might seem obvious, but it's critical for purchasing tickets at the venue.
Sub-heading: Why This Step is Crucial
Availability: Not all events will have tickets available at the box office, especially popular ones that sell out quickly online.
Box Office Hours: The box office has specific operating hours, which can vary significantly between non-event days and event days.
Ticket Release: For some events, especially highly anticipated ones, tickets might only be sold online on the initial release day. If tickets remain, they'll typically be available at the box office the next business day.
Policy Changes: Policies can change, so a quick check of the official MetLife Stadium website is always a good idea.
How to Research:
Official MetLife Stadium Website: This is your primary source for accurate information on upcoming events, box office hours, and specific ticket policies for that event.
Team Websites: If you're going to a Giants or Jets game, check their official team websites (
giants.com/tickets newyorkjets.com/tickets Event "Know Before You Go" Guides: For individual events, MetLife Stadium often publishes a "Know Before You Go" guide, which is invaluable for details like box office opening times on event days.
Step 2: Understanding MetLife Stadium's Box Office Options ️
MetLife Stadium offers a few ways to purchase tickets directly, depending on whether it's an event day or a regular business day.
Sub-heading: Non-Event Day Purchases
If you're planning to buy tickets in advance of an event, but prefer doing it in person, the Stadium Ticket Office is your go-to.
Location: The Stadium Ticket Office is located in the West VIP Lobby. You can access it through the MetLife Gate (parking in Lots F or G is recommended).
Hours: Typically, it's open Monday through Friday from 11 AM to 5 PM on non-event days.
Important Note: Tickets are generally NOT sold at this box office on the day they initially go on sale online. If tickets remain after the initial online sale, they usually become available at the box office starting the next business day.
Sub-heading: Event Day Purchases
For those spur-of-the-moment decisions or last-minute needs, you can often buy tickets on the day of the event.
Location: On event days, the Ticket Office shifts to a trailer located outside of the MetLife Gate. Additionally, there might be smaller ticket offices at each of the entrance gates that can assist with sales and reprinting lost/stolen tickets (though a fee might apply for reprints).
Hours: The event day ticket office typically opens 3-5 hours before the event start time. However, this can vary, so always check the specific event's "Know Before You Go" guide or the MetLife Stadium website for exact opening times. The ticket office will usually close at halftime/intermission on event days.
Step 3: What to Bring for In-Person Purchases
While buying tickets at the box office can be convenient, make sure you're prepared.
Sub-heading: Essential Items
Payment Method: Be ready with your preferred payment method. While cash is often accepted, credit/debit cards are universally preferred and sometimes the only option for large purchases.
Valid Photo ID: Especially for picking up Will Call tickets, a valid government-issued photo ID is mandatory.
Confirmation Number (for Will Call): If you purchased tickets online and are picking them up at Will Call, you'll need your confirmation number and the credit card used for the purchase.
Step 4: Consider Alternatives (Just in Case!)
While buying at the box office is an option, it's often not the most convenient or guaranteed way to get tickets, especially for high-demand events.
Sub-heading: Online Purchase is King
Official Online Channels: The most common and recommended way to buy tickets for MetLife Stadium events is through official online vendors. This includes the MetLife Stadium website itself, Ticketmaster, or the official team ticketing partners for the Giants and Jets.
Third-Party Marketplaces: If an event is sold out through official channels, you might find tickets on reputable secondary marketplaces like SeatGeek or Vivid Seats. Be aware that prices on these sites can fluctuate based on demand and may be higher or lower than face value. Always exercise caution and use trusted platforms.
Mobile Ticketing: MetLife Stadium heavily utilizes mobile ticketing. If you buy online, you'll likely receive mobile tickets to scan on your phone. This is usually the quickest way to enter the stadium.
Step 5: Arrival and Entry Logistics ♀️
Once you have your tickets, whether purchased online or at the box office, make sure your entry into the stadium is smooth.
Sub-heading: Plan Your Arrival
Arrive Early: Especially on event days, traffic and parking around MetLife Stadium can be significant. Arriving early gives you ample time to purchase tickets (if doing so on-site), navigate security, and find your seats.
Bag Policy: Be aware of MetLife Stadium's bag policy, which is typically very strict (clear bag policy is common). Check the official website for the latest guidelines to avoid delays at security checkpoints.
Security Screening: All guests will go through security screening before entering the stadium.
Frequently Asked Questions (FAQs)
How to check MetLife Stadium box office hours?
You can check the MetLife Stadium official website's "Contact" or "Ticket Office / FAQ's" section for the most up-to-date box office hours.
How to buy tickets for a Giants or Jets game at MetLife Stadium?
For Giants or Jets games, it's best to purchase tickets online through their respective official team websites (giants.com or newyorkjets.com) or through Ticketmaster. You can also visit the MetLife Stadium box office during its operating hours, especially on event days.
How to pick up Will Call tickets at MetLife Stadium?
Ticketmaster Will Call is available at any open ticket window. You'll need a picture ID, your confirmation number, and the credit card used for the purchase.
How to find out if tickets are still available for an event at MetLife Stadium?
Check the official MetLife Stadium website or the primary ticket vendor's website (like Ticketmaster) for the specific event. They will show real-time availability.
How to get accessible seating at MetLife Stadium?
If you require accessible seating, it's highly recommended to call MetLife Stadium Guest Services at 201-559-1515 in advance of the event to make arrangements.
How to exchange or refund tickets purchased at MetLife Stadium?
MetLife Stadium generally has a policy of no refunds or exchanges. Always double-check the specific terms and conditions for your ticket purchase.
How to purchase parking passes for MetLife Stadium?
Parking passes are typically sold separately and often in advance through online ticketing platforms or the official MetLife Stadium website. It's highly recommended to purchase parking ahead of time.
How to use mobile tickets at MetLife Stadium?
Ensure your phone is charged and you have the mobile tickets ready in your phone's wallet or the relevant ticketing app. Scan your phone at the gate for entry.
How to know the bag policy for an event at MetLife Stadium?
Always consult the official MetLife Stadium website for the most current bag policy, as it can be subject to change. Generally, a clear bag policy is in effect.
How to contact MetLife Stadium for ticket-related questions?
You can call the MetLife Stadium Box Office at 201-559-1300 for non-event day inquiries or the Guest Services Hotline at 201-559-1515 for general assistance, including accessible seating.
