Navigating airport procedures can often feel like a maze, especially with the added complexities of modern travel. But what if I told you there's a way to significantly streamline your pre-flight experience, all from the palm of your hand? That's right, the American Airlines app is your secret weapon for a stress-free check-in!
Are you ready to ditch the long lines and get to your gate faster? Let's dive in!
The Ultimate Guide: Checking In on the American Airlines App
Checking in for your American Airlines flight using their mobile app is incredibly convenient and a fantastic way to save time at the airport. This comprehensive guide will walk you through every step, ensuring a smooth journey from your couch to your boarding gate.
Step 1: Downloading and Opening the American Airlines App
1.1 Find and Download: First things first, you need the app!
If you have an iPhone, open the App Store.
If you have an Android phone, open the Google Play Store.
In the search bar, type "American Airlines" and hit search.
Look for the official American Airlines app (it usually has their distinctive eagle logo).
Tap "Get" or "Install" to download and install the app on your device. Ensure you have a stable internet connection.
1.2 Launch the App: Once downloaded, locate the American Airlines app icon on your home screen or in your app drawer and tap it to open.
1.3 Initial Setup & Permissions:
The first time you open the app, it might ask for certain permissions, such as location services (useful for airport maps and flight status) or notifications (highly recommended for real-time updates). It's generally a good idea to allow these permissions to get the most out of the app.
You'll then be presented with an option to "Log in" or "Continue as Guest."
Step 2: Accessing Your Trip
2.1 Logging In (Recommended for AAdvantage Members):
If you are an AAdvantage® member (American Airlines' loyalty program), logging in is the easiest and most efficient way to manage your trips.
Tap "Log In" and enter your AAdvantage® number or username and password.
Once logged in, your upcoming trips should automatically appear on the home screen under a section like "My Trips" or "Upcoming Flights."
2.2 Continuing as a Guest (If You Don't Have an Account or Prefer Not to Log In):
If you prefer not to log in or aren't an AAdvantage® member, select "Continue as Guest" or look for an option like "Find Reservation/Check In" on the home screen.
You will then need to enter your Last Name (as it appears on your reservation) and your 6-character Confirmation Code (also known as a Record Locator). This code is typically found in your booking confirmation email.
Tap "Search" or "Find Trip."
Step 3: Initiating the Check-In Process
3.1 Identifying Your Flight: Once you've successfully accessed your trip, you'll see a summary of your flight details. Look for a prominent button or section that says "Check In." This button typically becomes active 24 hours before your flight's scheduled departure time for domestic flights and up to 90 minutes for international flights (though checking in earlier within the 24-hour window is always recommended).
3.2 Tapping "Check In": Tap the "Check In" button to begin the process. The app will then guide you through a series of screens to confirm details and finalize your check-in.
Step 4: Confirming Details and Making Selections
4.1 Reviewing Passenger Information:
The app will display your name and possibly other passenger names on your reservation.
Carefully review to ensure all details are correct. If you see any discrepancies, you might need to contact American Airlines customer service as you may not be able to proceed with mobile check-in for certain issues (e.g., incorrect name).
4.2 Declaring Hazardous Materials:
You will be prompted to confirm that you are not carrying any hazardous or prohibited materials. This is a standard security measure. Read the list provided and affirm your compliance.
4.3 Seat Selection (If Applicable):
If you haven't already selected a seat or wish to change it, the app will offer you the option to view the seat map and choose an available seat.
Be aware: Some seat selections may incur additional fees, especially for preferred or extra-legroom seats. Basic Economy tickets often have seats assigned at check-in or later.
4.4 Adding/Confirming Checked Baggage:
If you plan to check bags, the app will ask you to declare the number of bags you'll be checking.
You may also have the option to prepay for checked baggage fees through the app, which can often save you time and sometimes money compared to paying at the airport counter.
After checking in, you'll still need to drop off your bags at a designated bag drop counter or kiosk at the airport.
4.5 Reviewing Travel Requirements (for International Flights):
For international flights, the app might present information regarding visa requirements, health declarations, or other country-specific entry regulations. It's crucial to review this carefully and ensure you meet all necessary requirements. In some cases, if your destination requires a visa or further document verification, you might be directed to complete your check-in at the airport.
Step 5: Receiving Your Mobile Boarding Pass
5.1 Final Confirmation: After reviewing all details and making any necessary selections, you'll usually see a final "Confirm Check-in" button. Tap this to finalize the process.
5.2 Generating Your Boarding Pass: The app will then generate your mobile boarding pass. This is your official document for getting through security and boarding your flight.
5.3 Saving Your Boarding Pass:
The app will typically store your boarding pass directly within the app itself.
You'll often have the option to add it to your device's digital wallet (like Apple Wallet for iPhones or Google Wallet for Android). This is highly recommended as it allows for quick and easy access, even without an internet connection, and often updates automatically with gate changes.
You may also have the option to email your boarding pass to yourself.
Step 6: What to Do at the Airport
6.1 Security Checkpoint:
When you arrive at the airport, head directly to the security checkpoint.
Have your mobile boarding pass ready on your phone (either in the American Airlines app or your digital wallet) and present it to the TSA agent. Ensure the barcode is clearly visible for scanning.
You'll also need a valid government-issued photo ID (like a driver's license for domestic flights or a passport for international flights).
6.2 Bag Drop (If Applicable):
If you checked bags through the app, look for the "Bag Drop" or "Self-Service Bag Tag Kiosk" signs for American Airlines.
At a kiosk, you can often scan your mobile boarding pass to print bag tags. Attach the tags to your bags and then proceed to the designated bag drop counter.
Alternatively, you can go directly to a staffed bag drop counter.
6.3 Gate Information and Boarding:
Your mobile boarding pass will show your gate number. Keep an eye on the app for any potential gate changes or delays, as the app provides real-time updates.
When it's time to board, simply present your mobile boarding pass to the gate agent for scanning.
10 Related FAQ Questions
Here are some quick answers to common questions about checking in on the American Airlines app:
How to download the American Airlines app?
Simply go to your phone's app store (App Store for iPhone, Google Play Store for Android), search for "American Airlines," and tap "Install" or "Get."
How to find my reservation on the American Airlines app as a guest?
On the app's home screen, choose "Continue as Guest" or "Find Reservation/Check In," then enter your last name and your 6-character confirmation code.
How to check in for an international flight on the American Airlines app?
The process is largely the same as domestic flights. However, for international flights, online/app check-in typically closes 90 minutes before departure, and you may need to verify travel documents at the airport counter or kiosk if a visa or special verification is required.
How to add checked bags using the American Airlines app?
During the check-in process on the app, you'll be prompted to declare your checked bags. You can often prepay for bag fees at this stage.
How to get my mobile boarding pass after checking in on the app?
Once check-in is complete, your mobile boarding pass will be accessible within the American Airlines app, usually under "My Trips" or a "Boarding Pass" section. You can also add it to your device's digital wallet.
How to change my seat after checking in on the American Airlines app?
Yes, you can often change your seat after checking in, provided there are other seats available. Within your trip details, look for an option like "Change Seats." Be aware that some changes may incur fees.
How to know if my airport accepts mobile boarding passes?
Most major airports accept mobile boarding passes. You can usually find this information on the American Airlines website under "Airport details" for your specific airport, or simply try using it at security – if it doesn't work, kiosks are always available.
How to deal with issues if the app isn't letting me check in?
If you encounter issues, first ensure you are within the check-in window (24 hours to 45/90 minutes before departure). Some reasons for app check-in failure include traveling with a pet, requiring special assistance, having an unconfirmed booking, or the first flight not being operated by American Airlines. In such cases, you will need to check in at an airport kiosk or counter.
How to get real-time flight updates on the American Airlines app?
Once you've checked in or added your trip to the app, it will display real-time updates on gate changes, delays, and boarding times on the home screen and within your trip details. You can also enable push notifications.
How to use the American Airlines app for TSA PreCheck or other expedited security?
If you have TSA PreCheck or other trusted traveler programs, ensure your Known Traveler Number (KTN) is added to your American Airlines reservation before checking in. Your mobile boarding pass should then display the PreCheck indicator, allowing you to use the expedited security lanes.
