Oh no! Forgot your Southwest Airlines password? Don't worry, it happens to the best of us, especially with so many online accounts to manage these days. The good news is, resetting your Southwest password is a straightforward process designed to get you back in the air (digitally speaking!) in no time. Let's get you signed back into your account and ready for your next adventure with Southwest!
Step 1: Embark on Your Digital Journey to the Southwest Airlines Website
Ready to start? Your first port of call is the official Southwest Airlines website. Open your preferred web browser (Chrome, Firefox, Edge, Safari – whatever you use!) and type in
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Pro Tip: Always make sure you're on the official Southwest website to avoid phishing scams. Look for "southwest.com" in the URL.
How Do I Reset My Southwest Airlines Password |
Step 2: Navigate to the Login Section
Once you're on the Southwest Airlines homepage, you'll need to find the login area.
Sub-heading: Locating the "Login" or "Sign In" Button
Typically, you'll find the "Login" or "Sign In" button located in the top right-hand corner of the homepage. It might also say "My Account" or "Rapid Rewards Login." Click on this button to proceed.
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What to expect: A pop-up window or a new page will appear, prompting you to enter your username and password.
Step 3: Initiate the Password Reset Process
Since you've forgotten your password, resist the urge to guess! Southwest has a dedicated link for this very purpose.
Sub-heading: Clicking "Forgot your Password?"
On the login screen, you'll see a link that says "Forgot your Password?" or something similar. This is your key to regaining access. Click on this link.
Step 4: Provide Your Username or Rapid Rewards Number
QuickTip: Slow down if the pace feels too fast.![]()
Southwest needs to identify your account to send you a reset link.
Sub-heading: Entering Your Account Information
You will likely be asked to enter your username. For many users, their username is simply their email address associated with their Southwest Airlines Rapid Rewards account. If you're unsure of your username, try your email address first. Some systems might also allow you to enter your Rapid Rewards number instead.
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Double-check: Make sure you type in the correct username or Rapid Rewards number. A small typo can prevent the system from finding your account.
Step 5: The Email Awaits!
Once you've submitted your username or Rapid Rewards number, Southwest will send a password reset link to the email address on file for that account.
Sub-heading: Checking Your Inbox
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Open the email account that you used to register with Southwest Airlines.
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Look for an email from Southwest Airlines with a subject line like "Password Reset," "Reset Your Southwest Password," or similar.
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Don't see it immediately? Check your spam or junk folder. Sometimes, these automated emails can end up there.
Step 6: Click the Reset Link
Inside the email, you'll find a unique link that will allow you to set a new password.
Sub-heading: Following the Link
Click on this link. It will direct you to a secure page on the Southwest Airlines website where you can create a new password. This link is time-sensitive for security reasons, so try to use it as soon as you receive it.
Step 7: Create Your New Password
QuickTip: Scan the start and end of paragraphs.![]()
This is where you get to choose a fresh, secure password.
Sub-heading: Crafting a Strong Password
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New Password: Enter your desired new password.
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Confirm New Password: Re-enter the exact same password to confirm.
Password Best Practices:
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Aim for a password that is at least 8-12 characters long.
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Combine uppercase and lowercase letters.
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Include numbers (0-9).
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Add special characters (!@#$%^&*).
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Avoid using easily guessable information like your name, birthdate, or "password123."
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Consider using a password manager to securely store complex passwords.
Step 8: Confirm and Log In!
After entering and confirming your new password, you'll hit the "Reset Password" or "Submit" button.
Sub-heading: Success! Now Log In
You should receive a confirmation message indicating that your password has been successfully reset. Now, head back to the Southwest Airlines login page (or you might be automatically redirected) and use your new password to log in.
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Voila! You're back in your Southwest Airlines account, ready to manage your flights, check your Rapid Rewards points, and plan your next adventure!
Step 9: Troubleshooting Common Issues (If Needed)
Sometimes, despite following all the steps, you might encounter a snag. Don't fret!
Sub-heading: "I didn't receive the email!"
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Check Spam/Junk: As mentioned, this is the most common reason.
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Verify Email Address: Did you enter the correct email address associated with your Southwest account?
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Wait a Few Minutes: Sometimes, there can be a slight delay in email delivery.
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Try Again: Go back to Step 4 and try initiating the password reset again.
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Contact Customer Service: If all else fails, it's time to reach out to Southwest customer service. They can verify your account and assist you directly. Their contact information can usually be found in the "Help Center" or "Contact Us" section of their website.
Sub-heading: "The reset link expired!"
Tip: Read slowly to catch the finer details.![]()
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Simply go back to Step 3 and initiate a new password reset request. A new link will be sent to your email.
Sub-heading: "I forgot my username too!"
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On the "Forgot your Password?" page, there might be an option like "Forgot Username" or "Recover Username." Follow those prompts. You'll likely need to provide your email address or other identifying information to retrieve it. If not, customer service is your best bet.
Frequently Asked Questions
Here are 10 common "How to" questions related to Southwest Airlines password resets, with quick answers:
How to reset my Southwest Airlines password if I don't remember my username?
You can usually reset your password by entering the email address associated with your Southwest Airlines Rapid Rewards account. If you don't remember the email, you'll need to contact Southwest Customer Service.
How to change my Southwest Airlines password if I'm already logged in?
To change your password when logged in, navigate to your "My Account" or "Profile" section on the Southwest website. There should be an option to "Change Password" or "Update Security Settings."
How to reset my Rapid Rewards password specifically?
The process for resetting your Rapid Rewards password is the same as resetting your general Southwest Airlines account password, as they are typically linked. Follow the "Forgot your Password?" link on the main login page.
How to contact Southwest Airlines customer service for password help?
You can find Southwest Airlines customer service contact information (phone numbers, chat options) on their official website under the "Help Center" or "Contact Us" section.
QuickTip: Break reading into digestible chunks.![]()
How to reset my Southwest Airlines password on the mobile app?
The Southwest Airlines mobile app usually has a "Forgot Password?" link on its login screen. Tapping this will guide you through a similar email-based reset process as the website.
How to ensure my new Southwest Airlines password is secure?
Use a strong combination of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information, and make it at least 8-12 characters long.
How to avoid forgetting my Southwest Airlines password again?
Consider using a reputable password manager to securely store all your passwords. Alternatively, write it down in a secure, offline location.
How to deal with a Southwest Airlines password reset link that has expired?
If the reset link has expired, simply go back to the Southwest Airlines login page and initiate a new "Forgot your Password?" request. A fresh link will be sent to your email.
How to check which email address is associated with my Southwest Airlines account for password resets?
When you initiate a password reset, Southwest will send the link to the email address on file. If you don't receive it, you might need to try different email addresses you've used or contact customer service to verify.
How to reset my Southwest Airlines password if I no longer have access to the email associated with the account?
If you no longer have access to the email address on file, you will need to contact Southwest Airlines customer service directly. They will have security protocols in place to verify your identity and help you regain access to your account.