Oh, hello there, fellow traveler! Did you just book a fantastic Marriott stay, only to realize you forgot to add your Marriott Bonvoy number? Don't worry, it happens to the best of us. But fret not, because linking your Bonvoy number to your existing reservation is a straightforward process, and it's absolutely worth doing to unlock all those amazing member benefits!
Let's dive right into a step-by-step guide to ensure you get those valuable points and enjoy your elite perks!
The Importance of Adding Your Marriott Bonvoy Number
Before we get started, let's quickly reiterate why this seemingly small step is so crucial. Adding your Marriott Bonvoy number ensures you:
Earn Marriott Bonvoy Points: Every eligible dollar you spend at Marriott properties, from your room rate to dining and spa treatments, will earn you points that can be redeemed for free nights, experiences, and more!
Qualify for Elite Night Credits: These credits contribute to your elite status, helping you climb the tiers from Silver to Titanium and beyond, unlocking even more fantastic benefits.
Access Member-Exclusive Rates: Marriott Bonvoy members often get access to special discounted rates that aren't available to the general public.
Enjoy Elite Benefits: Depending on your status, you could receive perks like complimentary Wi-Fi, late checkout, room upgrades (subject to availability), lounge access, and welcome amenities.
Utilize Mobile Check-In & Mobile Key: The Marriott Bonvoy app becomes much more powerful when your reservation is linked to your account.
Streamline Your Stay: Having your Bonvoy number on your reservation makes check-in smoother and allows the hotel to recognize your preferences.
Now that you're convinced, let's get that number added!
Step 1: Identify Your Reservation Details
First things first, let's gather the necessary information. This will make the rest of the process much smoother.
Sub-heading: What You'll Need
Your Marriott Bonvoy Member Number: This is your unique loyalty ID. If you don't know it off-hand, you can usually find it by logging into your Marriott Bonvoy account on the website or app.
Your Hotel Confirmation Number: This is the reservation number provided when you booked your stay. It's typically a string of letters and numbers.
The Last Name on the Reservation: This should be the last name used when the booking was originally made.
Pro-Tip: If you can't find your confirmation number, check your email inbox for the original booking confirmation. It's usually prominently displayed.
Step 2: Choose Your Method
Marriott offers a few convenient ways to add your Bonvoy number to an existing reservation. We'll cover the most popular ones: online, via the mobile app, and by phone.
Sub-heading: Option A: Online (Marriott.com)
This is often the quickest and most preferred method for many.
Step 2.1: Head to the Marriott Website
Open your web browser and navigate to the official Marriott website:
Step 2.2: Locate Your Reservation On the homepage, look for a "Reservations" or "My Trips" link, typically found at the top of the page. Click on it.
You'll usually see two options to find your reservation:
If you have a Marriott Bonvoy account and were signed in when you booked (but perhaps forgot to add the number): You can sign in using your email or Marriott Bonvoy number and password. Once logged in, your upcoming reservations should be displayed under "My Trips."
If you booked as a guest or weren't signed in: You'll need to enter your Confirmation Number and the Last Name on the reservation. Click "Find."
Step 2.3: Access Guest Information Once your reservation details appear, look for an "Edit" button or a section labeled "Guest Information." Click on this to modify your details.
Step 2.4: Add Your Bonvoy Number Within the "Guest Information" section, you should find a field specifically for your "Marriott Bonvoy Member Number" or "Marriott Rewards Account Number." Carefully enter your Bonvoy number here.
Step 2.5: Save and Confirm Changes After entering your number, look for a "Save Changes" or "Update" button at the bottom of the page. Click it. You might be taken to a review screen; ensure you click "Submit Changes" or "Finalize" to confirm your modifications. You should receive an email confirmation of the update.
Sub-heading: Option B: Marriott Bonvoy Mobile App
The app provides a seamless experience for managing your reservations on the go.
Step 2.1: Open the Marriott Bonvoy App Launch the Marriott Bonvoy app on your smartphone or tablet.
Step 2.2: Navigate to "My Trips" Log in to your account if prompted. On the main screen, you'll usually find a "Trips" or "My Stays" section. Tap on it.
Step 2.3: Select Your Upcoming Reservation Your upcoming reservations should be listed. Tap on the specific reservation you want to modify.
Step 2.4: Find the Guest Information Section Scroll down the reservation details page until you find a section related to "Guest Information" or "Guest Details."
Step 2.5: Enter Your Bonvoy Number There should be a field to add or edit your "Marriott Bonvoy Member Number." Input your number.
Step 2.6: Save Your Changes Look for a "Save" or "Update" button, usually at the top or bottom of the screen. Tap it to apply the changes.
Important Note: If you booked through a third-party website (like Expedia, Booking.com, etc.), the process might be slightly different. While you can often still add your Bonvoy number, be aware that reservations made through third parties generally do not qualify for earning points, elite night credits, or certain elite benefits (like upgrades or lounge access). However, adding your number can still enable mobile key access and allow the hotel to see your status for potential recognition. In such cases, contacting the hotel directly (as described in Option C) might be your best bet to ensure the number is properly noted.
Sub-heading: Option C: Via Phone or at Check-in
Sometimes, a direct conversation is the easiest route, or you might find yourself needing to do it at the last minute.
Step 2.1: Call Marriott Reservations or the Hotel Directly
Marriott Reservations: For general inquiries and assistance, you can call Marriott Bonvoy customer service. For US and Canada, the number is generally +1 (800) 627-7468. For international numbers, check the "Worldwide Hotel Telephone Reservations" section on the Marriott website.
Call the Hotel Directly: If you prefer, you can call the specific hotel where your reservation is held. Their direct number can usually be found on the hotel's page on Marriott.com or in your booking confirmation email.
When you call, have your confirmation number and Bonvoy number ready. Clearly state that you wish to add your Marriott Bonvoy number to an existing reservation.
Step 2.2: Add at Check-in This is the absolute last resort, but it's still an option. When you arrive at the front desk to check in, simply inform the associate that you'd like to add your Marriott Bonvoy number to your reservation. They can do it for you on the spot.
Keep in Mind: While adding it at check-in is possible, it's always better to do it beforehand. This ensures the hotel systems recognize your status in advance, potentially leading to pre-assigned upgrades or other perks.
Step 3: Verify Your Update
After you've added your Bonvoy number, it's a good practice to verify that the change has been successfully applied.
Sub-heading: How to Confirm
Check Online/App: Log back into your Marriott Bonvoy account on the website or app and view your reservation. Your Bonvoy number should now be visible within the reservation details.
Look for Confirmation Email: Marriott often sends an updated confirmation email when significant changes are made to a reservation. Keep an eye out for this in your inbox.
Contact Customer Service (Optional): If you're still unsure or want complete peace of mind, you can always call Marriott Bonvoy customer service to confirm.
Congratulations! You've successfully added your Marriott Bonvoy number to your existing reservation. Now you're all set to earn points, enjoy benefits, and make the most of your upcoming stay!
10 Related FAQ Questions
How to check if my Marriott Bonvoy number is already on my reservation?
You can check by logging into your Marriott Bonvoy account on Marriott.com or the Marriott Bonvoy app, going to "My Trips," and viewing the details of your upcoming reservation. Your Bonvoy number should be displayed within the guest information.
How to earn points on a Marriott Bonvoy reservation?
To earn points, ensure your Marriott Bonvoy number is linked to your reservation before or during your stay. You'll earn points on eligible charges like room rate, food, and other incidentals charged to your room.
How to find my Marriott Bonvoy member number?
You can find your Marriott Bonvoy member number by logging into your account on Marriott.com or the Marriott Bonvoy app. It's usually displayed prominently on your profile or account overview page. If you've forgotten it, there's typically an option to "Look Up Member Number" on the sign-in page.
How to add my Marriott Bonvoy number to a reservation booked through a third-party site (e.g., Expedia, Booking.com)?
While you can often add your Bonvoy number by calling the hotel directly or at check-in, please note that reservations made through third-party sites are generally not eligible for earning points, elite night credits, or most elite benefits, as per Marriott's terms and conditions. However, adding it can still allow for mobile key access and help the hotel recognize your status.
How to get elite night credits for an existing reservation?
Ensure your Marriott Bonvoy number is added to the reservation. As long as it's a qualifying rate booked directly with Marriott, you will automatically receive elite night credits after your stay has been completed and posted to your account (usually within a few days).
How to claim missing Marriott Bonvoy points or elite night credits?
If your stay has concluded and points/credits haven't appeared, you can request missing stay credit online via your Marriott Bonvoy account on Marriott.com. You'll need your confirmation number and check-in/check-out dates.
How to get a room upgrade with my Marriott Bonvoy status?
Elite members (Gold, Platinum, Titanium, Ambassador) are eligible for enhanced room upgrades based on availability at check-in. Ensure your Bonvoy number is linked to your reservation, and the hotel will do their best to accommodate based on your status.
How to use mobile key for my Marriott Bonvoy reservation?
Once your Marriott Bonvoy number is linked to your reservation and you have the Marriott Bonvoy app, you can use the mobile check-in feature. After checking in, the app will typically offer a mobile key option, allowing you to use your phone to open your room door.
How to cancel or modify a Marriott Bonvoy reservation?
You can cancel or modify most Marriott reservations by logging into your Marriott Bonvoy account on Marriott.com or the app, navigating to "My Trips," and selecting the specific reservation. Be mindful of the cancellation policy associated with your booking.
How to contact Marriott Bonvoy customer service?
For general inquiries, US and Canadian customers can call +1 (800) 627-7468. You can find international contact numbers on the Marriott website under their "Help" or "Contact Us" sections, specifically for Loyalty Customer Support.
