How to Turn Off Your State Farm Drive Safe & Save Tracker: A Comprehensive Guide
So, you've been using State Farm's Drive Safe & Save program, enjoying the potential discounts for your good driving habits. But maybe circumstances have changed, or you simply prefer not to have your driving tracked anymore. Whatever your reason, you've decided it's time to turn off the State Farm tracker.
This can seem a bit daunting, especially with the technology involved, but don't worry! This lengthy guide will walk you through every step of the process, from understanding what you're doing to ensuring your data is no longer collected. Let's get started!
How To Turn Off State Farm Tracker |
Step 1: Understand What "Turning Off" Means for Drive Safe & Save
Before you do anything, it's crucial to understand that "turning off" your State Farm tracker isn't a single switch. The Drive Safe & Save program typically involves two main components:
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The State Farm Mobile App: This is the primary way your driving data is collected. The app uses your phone's sensors (GPS, accelerometer, gyroscope) to monitor things like acceleration, braking, cornering, speeding, and phone usage while driving. Crucially, the Drive Safe & Save features have been integrated directly into the main State Farm app. You no longer need a separate "Drive Safe & Save" app.
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The Bluetooth Beacon (for some users): Some older versions or specific setups of Drive Safe & Save might have involved a small Bluetooth beacon device that you placed in your car. This beacon helps the app accurately identify when you're in the enrolled vehicle.
Knowing which component(s) you're using will determine your exact steps. Many users today primarily rely on the app.
Tip: Jot down one takeaway from this post.![]()
Engage with us right now! Before proceeding, take a moment to consider: Are you primarily using the State Farm app to track your driving, or do you also have a small physical beacon device in your car? Jot it down, as this will help you navigate the next steps more effectively!
Step 2: Discontinuing Your Participation in Drive Safe & Save
This is the most important step, as it formally stops State Farm from collecting your driving data for discount purposes. There are a few ways to approach this, with contacting State Farm directly being the most effective.
Sub-heading 2.1: Contacting Your State Farm Agent (Recommended)
This is hands down the most reliable and straightforward method. Your local State Farm agent is your primary point of contact for all policy-related matters.
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Gather Your Information: Before calling, have your policy number, name, and date of birth ready. This will help expedite the process.
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Call Your Agent: Reach out to your specific State Farm agent's office. You can usually find their contact information on your policy documents, your State Farm ID card, or by logging into your online State Farm account.
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Clearly State Your Intent: When you speak to your agent or their staff, clearly state that you wish to discontinue your participation in the Drive Safe & Save program. Be polite but firm.
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Confirm the Discontinuation: Ask your agent to confirm when the program will be officially removed from your policy and if there are any immediate implications for your premium (e.g., the introductory discount being removed). They should be able to provide you with a clear effective date.
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Request Written Confirmation: It's always a good practice to request written confirmation (via email or mail) that your participation in Drive Safe & Save has been discontinued. This serves as your record.
Sub-heading 2.2: Calling State Farm's Customer Service
If you're unable to reach your local agent, or prefer to speak with a general customer service representative, you can call State Farm's main customer service line.
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Dial the Main Number: Call 1-800-STATEFARM (1-800-782-8332).
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Navigate the Menu: Be prepared to navigate through automated menus. Listen carefully for options related to policy changes or Drive Safe & Save. You might need to provide your policy number or other identifying information.
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Explain Your Request: Once you connect with a representative, explain that you want to opt out of the Drive Safe & Save program.
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Verify and Confirm: Just like with your agent, verify the discontinuation and ask for an effective date and written confirmation.
Sub-heading 2.3: What Happens After Discontinuation?
Once you've officially opted out:
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Discount Removal: The Drive Safe & Save discount will be removed from your policy. If you were receiving an introductory discount, that will cease. Any accumulated discount based on your driving data will also no longer apply at renewal.
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No Surcharge: It's important to note that State Farm's Drive Safe & Save program does not add a surcharge to your policy for less-than-ideal driving. It's designed to reward good driving, not penalize poor driving. So, while you'll lose the discount, your premium won't increase due to your past Drive Safe & Save performance after you cancel. However, your premium might increase at future renewals if your actual mileage is higher than what was estimated, as this can affect rates independently of the Drive Safe & Save program.
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Step 3: Removing the Tracker from Your Devices (App and/or Beacon)
After you've officially discontinued your participation with State Farm, you can then proceed to remove the digital and/or physical trackers.
Sub-heading 3.1: Disabling or Deleting the State Farm App's Tracking Features
Since Drive Safe & Save is now integrated into the main State Farm app, you won't necessarily "delete" a separate app. Instead, you'll manage its permissions or remove the Drive Safe & Save feature from within the app.
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Access App Settings:
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For iOS (iPhone): Go to your iPhone's Settings app. Scroll down and find "State Farm" in your list of apps. Tap on it.
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For Android: Go to your phone's Settings app. Navigate to "Apps" or "Applications" and find "State Farm." Tap on it.
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Manage Permissions:
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Location Services: This is the most crucial permission for tracking. For Drive Safe & Save, location services are typically set to "Always." To stop tracking, you can change this to "Never" or "While Using the App." However, if you intend to continue using other features of the State Farm app that require location (e.g., roadside assistance), consider changing it to "While Using the App" rather than "Never."
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Bluetooth (if applicable): If you had a beacon, turning off Bluetooth permissions for the State Farm app can also prevent it from connecting to any stray beacons.
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Motion & Fitness/Physical Activity: Some phones have a "Motion & Fitness" or "Physical Activity" permission that apps use to detect movement. You can disable this for the State Farm app if you wish.
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Disable Background App Refresh (iOS) / Battery Optimization (Android):
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iOS: In the State Farm app settings, toggle off "Background App Refresh." This prevents the app from running and collecting data when it's not actively open on your screen.
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Android: For Android, look for "Battery" or "Battery optimization" settings for the State Farm app and ensure it's not optimized, or that it's allowed to be restricted from running in the background. Paradoxically, some apps require optimization OFF to ensure continuous tracking, so if you want to explicitly stop it, ensure it's not allowed to run freely.
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Consider Deleting the App (If Not Using Other Features): If you don't use any other features of the State Farm app (like managing your policy, payments, or claims), you can simply uninstall the entire State Farm app from your phone.
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iOS: Press and hold the State Farm app icon until it jiggles, then tap the "X" or "Remove App" option.
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Android: Press and hold the State Farm app icon, then drag it to the "Uninstall" option, or go to App settings and tap "Uninstall."
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Sub-heading 3.2: Removing the Bluetooth Beacon (If You Have One)
Tip: Make mental notes as you go.![]()
If you were one of the users who received a physical Bluetooth beacon device, you'll need to remove it from your vehicle.
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Locate the Beacon: The beacon is typically a small, adhesive device. It's often stuck to the windshield or dashboard.
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Careful Removal:
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Peel Slowly: Gently peel the beacon off the surface. Avoid yanking it forcefully, as this could damage your vehicle's interior or the beacon itself (though the latter isn't a concern if you're getting rid of it).
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Adhesive Residue: There might be some adhesive residue left behind. You can usually remove this with an adhesive remover designed for automotive use, or a gentle cleaner like rubbing alcohol. Test any cleaner on an inconspicuous area first to ensure it doesn't damage your car's interior.
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Disposal: You do not need to return the beacon to State Farm. Once you've opted out of the program, the beacon is essentially useless. You can safely discard it with your regular trash.
Step 4: Confirming Discontinuation and Monitoring Your Policy
Even after taking these steps, it's a good idea to perform a final confirmation and monitor your policy for a short period.
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Check Your Online State Farm Account: Log in to your State Farm online account. Look for sections related to your auto policy and Drive Safe & Save. Ensure that your enrollment status reflects that you are no longer participating. It might take a few business days for the change to be fully reflected online after you speak with an agent.
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Review Your Policy Documents: When your next policy renewal comes around, carefully review your policy documents to ensure the Drive Safe & Save discount is no longer applied.
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Contact State Farm Again if Necessary: If you see any discrepancies or believe the program hasn't been properly removed from your policy, don't hesitate to contact your State Farm agent or customer service again. Reference your previous conversation and any written confirmation you received.
By following these steps, you can effectively turn off the State Farm tracker and discontinue your participation in the Drive Safe & Save program. Remember, communication with State Farm is key to a smooth process!
Frequently Asked Questions (FAQs) - Turning Off State Farm Tracker
Here are 10 related "How to" FAQ questions with quick answers:
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How to know if I'm enrolled in State Farm Drive Safe & Save?
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You can check your current policy documents, log into your State Farm online account, or check the State Farm mobile app. If you're enrolled, you'll typically see a "Drive Safe & Save" or "Safe & Save" section.
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How to contact my State Farm agent?
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You can find your agent's contact information on your State Farm ID card, policy documents, or by using the "Find an Agent" tool on the State Farm website or app.
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How to remove the Drive Safe & Save app from my phone?
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The Drive Safe & Save features are now integrated into the main State Farm app. To stop tracking, you can manage the app's location and other permissions in your phone's settings, or uninstall the entire State Farm app if you don't use its other features.
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How to remove the State Farm beacon from my windshield?
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Gently peel the adhesive beacon off your windshield or dashboard. You can use an adhesive remover for any residue, being careful not to damage your car's interior.
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How to return the Drive Safe & Save beacon?
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You generally do not need to return the beacon to State Farm once you've opted out of the program. You can safely discard it.
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How to ensure State Farm stops tracking my driving data?
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The most effective way is to formally discontinue your participation by contacting your State Farm agent or customer service. Then, disable app permissions or uninstall the app.
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How to check if the Drive Safe & Save discount has been removed from my policy?
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Review your updated policy documents, especially at renewal. You can also log into your State Farm online account or call your agent to confirm.
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How to avoid penalties for turning off Drive Safe & Save?
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State Farm's Drive Safe & Save program does not impose surcharges for discontinuing. You will simply lose the discount you were receiving.
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How to get help if I have trouble removing the tracker?
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Contact your State Farm agent or State Farm's customer service (1-800-STATEFARM) for assistance. They can guide you through the process.
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How to understand if my premium will increase after turning off Drive Safe & Save?
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Your premium will revert to what it would have been without the Drive Safe & Save discount. It won't increase because you opted out, but other factors like changes in mileage or driving record could still affect future premiums independently.
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