Don't Know Your Marriott Bonvoy Number? No Problem! Your Ultimate Guide to Finding It!
Ever found yourself staring at that "Member Number" field, scratching your head, and realizing your Marriott Bonvoy number has completely vanished from your memory? You're not alone! It happens to the best of us, especially with so many loyalty programs out there. But don't fret! Your hard-earned points and elite status aren't going anywhere.
This comprehensive guide will walk you through every possible way to retrieve your Marriott Bonvoy number, ensuring you can access your benefits and book your next unforgettable stay with ease. Let's get started, shall we?
Step 1: Start with the Basics – Have You Checked the Most Obvious Places?
Before diving into more advanced methods, let's quickly eliminate the simple solutions. You'd be surprised how often your Bonvoy number is hiding in plain sight!
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| How Can I Look Up My Marriott Bonvoy Number |
Sub-heading: Check Your Digital Footprint
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Your Marriott Bonvoy Account Online: This is typically the easiest and fastest way to find your number.
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Go to the official Marriott website:
www.marriott.com. -
Click on "Sign In or Join" in the top right corner.
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Enter your email address (the one associated with your Bonvoy account) and your password. If you've forgotten your password, don't worry, there's a "Forgot Password" link to help you reset it.
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Once logged in, click on your name at the top of the screen.
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From the pop-up menu, select "Profile."
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Your Marriott Bonvoy Account Number will be prominently displayed under the "Profile" section. It's usually right there at the top!
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Marriott Bonvoy Mobile App: If you have the app installed on your smartphone, it's just as simple!
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Open the Marriott Bonvoy App.
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Tap the "Account" icon at the bottom of the screen.
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Tap the Profile/Bell icon in the top-right corner.
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Your Account Number will be located at the top of the screen, right under your name. Easy peasy!
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Confirmation Emails from Past Stays: Think back to your previous Marriott stays.
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Search your email inbox for "Marriott," "Bonvoy," or "hotel confirmation."
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Open any past reservation confirmation email you might have.
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Your Marriott Bonvoy number is often included in the header or in the guest details section of these emails. It's usually labeled as "Marriott Bonvoy Member Number" or "Loyalty Number."
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Promotional Emails from Marriott Bonvoy: Do you receive marketing emails from Marriott?
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Check your inbox (and even your spam/junk folder, just in case) for newsletters or promotional offers from Marriott Bonvoy.
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Many of these emails will include your Bonvoy number at the top or bottom, often as part of a personalized greeting.
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Sub-heading: Physical Reminders
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Your Marriott Bonvoy Credit Card (if applicable): If you have a co-branded Marriott Bonvoy credit card, your member number might be printed directly on the card. Check the front or back of your credit card for a 16-digit number, often near your name.
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Old Hotel Key Card Sleeves or Receipts: While less common, some older key card sleeves or printed hotel receipts might have your member number. It's a long shot, but worth a quick glance if you keep these things!
Step 2: When Digital Access is a Challenge – Using the Online Lookup Tool
What if you can't log in because you've forgotten your password, or perhaps you no longer have access to the email address on file? Marriott has a dedicated tool for this!
Tip: Slow down at important lists or bullet points.
Sub-heading: The "Look Up Member Number" Feature
Marriott provides a specific online tool for retrieving your member number if you're unable to log in. This is incredibly helpful when you're in a pinch!
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Navigate to the Marriott Bonvoy "Look Up Member Number" page. You can usually find this by searching "Marriott Bonvoy look up member number" or directly visiting
www.marriott.com/lookUpMemberNumber.mi. -
You will be prompted to enter the following information:
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Email Address: Crucially, this must be the email address that is exactly on file with your Marriott Bonvoy account. Even a single extra space can cause it to fail.
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First Name: Your first name as registered with Marriott Bonvoy.
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Last Name: Your last name as registered with Marriott Bonvoy.
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Country/Region: Select the country you used when registering your account.
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Click "Submit."
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If the information matches what Marriott has on file, your Marriott Bonvoy Account Number(s) will be emailed to the email address you provided. Check your inbox (and spam folder!) for this email.
Important Note: If you don't receive the email, it's highly likely that the information you entered does not exactly match what Marriott has for your account. This is a common issue, so double-check for typos or variations in your name or email.
Step 3: Direct Contact for Personalized Assistance – Reaching Out to Customer Service
If the online methods aren't working, or if you simply prefer speaking to a human, contacting Marriott Bonvoy Customer Service is your next best step. They have the tools to verify your identity and retrieve your account number.
Sub-heading: Calling Marriott Bonvoy Customer Service
This is often the most reliable method when other options fail. Be prepared to answer security questions to verify your identity.
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Within India (Toll-Free for Reservations): While primarily for reservations, they can often direct you or help with account inquiries.
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Dial: 1800 258 2555
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Marriott Bonvoy Loyalty Care (US & Canada):
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Dial: 1 (800) 627-7468
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Global Customer Support: For phone numbers outside of the US and Canada, or for more specific Loyalty Program Member Services numbers, it's best to visit the official Marriott website.
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Go to
www.marriott.com/help/loyalty-customer-support.mi. -
Find the phone number closest to your location or select "Worldwide Reservations Telephone Numbers" for a comprehensive list.
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When You Call:
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Be ready to provide details like your full name, address, phone number, and email address.
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They may also ask for previous stay dates, hotel names, or other security questions to confirm your identity. This is for your protection!
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Clearly explain that you need to retrieve your Marriott Bonvoy account number.
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Sub-heading: Emailing Marriott Bonvoy Support
While phone support is generally faster for account retrieval, you can also try emailing, though response times may vary.
QuickTip: Don’t skim too fast — depth matters.
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You can often use the "Contact Us" form on the Marriott website.
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Go to
help.marriott.comand search for "Contact Us" or "Email Support." -
You may need to select a topic like "Compliments/Concerns About a Stay" or a general inquiry to access the form.
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Clearly state your request to retrieve your Marriott Bonvoy number and provide all necessary identifying information (full name, email, phone, past stay details if possible).
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Some sources suggest a general email address like
bonvoy.program@marriott.comfor loyalty program inquiries. However, the contact form on their official website is usually the preferred and most reliable method for email communication, as it ensures your query is routed correctly.
Step 4: Proactive Measures for the Future – Don't Lose It Again!
Once you've successfully found your Marriott Bonvoy number, take a moment to ensure you don't run into this problem again!
Sub-heading: Saving Your Number Securely
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Store it in a Secure Password Manager: Use a reputable password manager like LastPass, 1Password, or Dashlane to store your Marriott Bonvoy number along with your login credentials. This is the most secure way to keep track of it.
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Save it to Your Phone's Notes (with caution): You can make a note of it in your phone's secure notes app, but ensure your phone is password-protected.
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Add it to Your Digital Wallet: Some digital wallet apps allow you to store loyalty program cards, making your Bonvoy number easily accessible.
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Keep a Physical Record: Write it down in a small, discreet notebook that you keep in a safe place at home.
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Take a Screenshot: Once you've found it on the app or website, take a screenshot and save it in a secure folder on your phone or computer.
By following these steps, you'll be able to quickly and easily locate your Marriott Bonvoy number, ensuring you never miss out on earning or redeeming those valuable points!
10 Related FAQ Questions
Here are 10 frequently asked questions about managing your Marriott Bonvoy account, with quick answers:
How to reset my Marriott Bonvoy password?
You can reset your Marriott Bonvoy password by clicking the "Forgot Password" link on the Marriott.com sign-in page or within the mobile app. You'll need to enter your email address or member number, and a reset link will be sent to your registered email.
QuickTip: Look for contrasts — they reveal insights.
How to link a Marriott Bonvoy number to an existing reservation?
You can often link your Marriott Bonvoy number to an existing reservation by pulling up the reservation on Marriott.com using your confirmation number and then adding it under guest information. Alternatively, you can add it at the front desk upon check-in.
How to earn Marriott Bonvoy points on stays?
You earn Marriott Bonvoy points by booking eligible stays directly through Marriott channels (Marriott.com, Marriott Bonvoy App, or Marriott reservations) and by presenting your member number at check-in. Points are earned on qualifying room rates and incidentals.
How to redeem Marriott Bonvoy points for a free night?
To redeem points for a free night, log into your Marriott Bonvoy account on Marriott.com or the app, search for hotels, and select the "Use Points/Certificates" option during your search. The system will show you hotels available for point redemption.
How to check my Marriott Bonvoy point balance?
You can check your Marriott Bonvoy point balance by logging into your account on Marriott.com, where your balance is displayed prominently on the dashboard, or by opening the Marriott Bonvoy mobile app, where it's typically visible on the main account screen.
How to update my personal information in my Marriott Bonvoy account?
Tip: Read once for gist, twice for details.
Log into your Marriott Bonvoy account on Marriott.com, navigate to your "Profile" section, and you'll find options to edit and update your personal information such as address, phone number, and email.
How to combine multiple Marriott Bonvoy accounts?
If you have multiple Marriott Bonvoy accounts, you can request to combine them by contacting Marriott Bonvoy Customer Service. They will assist you with the process, ensuring all your points and elite nights are merged into a single account.
How to transfer Marriott Bonvoy points to another member?
Marriott Bonvoy allows you to transfer points to another member. Both members must have active accounts and be in good standing. You'll need to contact Marriott Bonvoy Customer Service to initiate a point transfer. There might be minimum/maximum transfer limits.
How to get elite status with Marriott Bonvoy?
Elite status with Marriott Bonvoy is earned based on the number of qualifying nights stayed at Marriott properties within a calendar year or through co-branded credit card spending. Different tiers (Silver, Gold, Platinum, Titanium, Ambassador) require varying numbers of nights.
How to contact Marriott Bonvoy customer service from outside the US?
To contact Marriott Bonvoy customer service from outside the US, visit the "Loyalty Program Members Customer Service" page on Marriott's official website (www.marriott.com/help/loyalty-customer-support.mi) to find the local or international toll-free numbers available for your region.
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