The Kroger Community Rewards program is an absolutely fantastic way to support your favorite non-profit organization simply by doing your everyday grocery shopping. Imagine: every time you swipe your Kroger Plus Card, a portion of your purchase goes directly to a cause you care about, without costing you an extra penny! It's a win-win, and setting it up is easier than you might think. Ready to make a real difference? Let's dive in!
Getting Started: Your Journey to Community Support
Before we begin, do you already have a Kroger digital account and a Kroger Plus Card? If not, don't worry, we'll cover that. If you do, fantastic! You're already halfway there. This guide will walk you through every single step, ensuring you're ready to start earning rewards for your chosen charity in no time.
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| How Do I Set Up Kroger Community Rewards |
Step 1: Secure Your Kroger Digital Account and Plus Card
This is the foundational step. You need a digital account to link your Kroger Plus Card and designate your chosen organization.
1.1: Do You Have a Kroger Plus Card?
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Yes, I have one! Great! It's likely linked to a phone number or you have the physical card with the barcode. Keep this handy.
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No, I don't have one. No problem at all! You can easily get one at the customer service desk of any Kroger store. They'll issue you a card on the spot. Alternatively, you can often create a digital "virtual" card when you create your online account.
1.2: Creating or Accessing Your Kroger Digital Account
This is where you'll manage your rewards, view digital coupons, and access other Kroger perks.
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If you already have a digital account:
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Navigate to the Kroger website:
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Click on "Sign In" at the top right of the page.
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Enter your email address and password.
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If you've forgotten your password, there will be an option to reset it.
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Once signed in, proceed to Step 2.
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If you need to create a new digital account:
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Go to
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Click on "Create an Account" or "Register" (often found near the "Sign In" button).
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You'll be prompted to enter your zip code to select your preferred store. This helps tailor your digital coupons and offers.
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Enter your email address and create a strong password. Make sure it's something you'll remember but isn't easily guessable!
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You might be asked to enter your Kroger Plus Card number at this stage. If you have the physical card, enter the number found under the barcode. If you don't have a physical card yet, you can often create a virtual one or link it later.
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Important: You will likely receive a verification email. Check your inbox and click the link within the email to activate your account. This is a crucial step to ensure your account is fully functional.
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Once your account is created and verified, you will be logged in.
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Step 2: Navigating to the Community Rewards Section
Now that your digital account is set up (or you're logged into your existing one), it's time to find the Community Rewards section.
QuickTip: Skim slowly, read deeply.
2.1: Finding "My Account" and Community Rewards
The layout of the Kroger website or app can sometimes vary slightly, but the general path remains consistent.
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On the Kroger Website:
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After logging in, look for a link or menu option that says "My Account" or your name/profile icon, usually in the top right corner. Click on it.
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Within the "My Account" dashboard, you'll need to scroll down or look for a section specifically labeled "Community Rewards" or "Kroger Community Rewards."
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Click on the link to either "Enroll Now," "View Details," or "Edit" your Community Rewards information.
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On the Kroger Mobile App:
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Open the Kroger app on your smartphone.
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Tap on the menu icon (often three horizontal lines, sometimes called a "hamburger menu") usually located in the top right or left corner.
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Look for "Account" or your profile name.
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Within your account settings, find and tap on "Rewards" or "Community Rewards."
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Step 3: Enrolling and Selecting Your Organization
This is the moment where you make a direct impact! You'll search for and select the non-profit you wish to support.
3.1: Searching for Your Chosen Organization
Kroger makes it easy to find registered non-profits.
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Once you're on the Community Rewards page, you'll see a search bar or a field that says "Find an Organization" or "Search for Organization."
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You have a few options for searching:
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By Name: Type in the full name of the organization you want to support (e.g., "Local Animal Shelter," "Community Food Bank," "XYZ Elementary School PTA").
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By Organization Number (NPO number): Many organizations that participate in Kroger Community Rewards have a unique 5-digit NPO number. If your chosen charity has provided this to you (they often do on their website or in newsletters), this is the most accurate way to find them. Enter the NPO number directly into the search field.
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Click the "Search" button.
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3.2: Confirming and Enrolling
After you search, a list of matching organizations will appear.
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Carefully review the search results. Make sure you select the correct organization. Sometimes there are similar names, so double-check the address or NPO number if provided.
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Once you've identified your desired organization, there will be an "Enroll" button or a radio button next to their name. Click on it to select them.
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Finally, click the "Save" or "Enroll" button to confirm your selection.
Congratulations! You have successfully linked your Kroger Plus Card to your chosen non-profit organization. You should see a confirmation message, and your selected organization's name will now be displayed in the Community Rewards section of your account.
Tip: Look for examples to make points easier to grasp.
Step 4: Shop and Make a Difference!
The hard part is over! Now, it's time to enjoy the benefits of your enrollment.
4.1: How Your Purchases Count
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Every time you shop at Kroger or any of its family of stores (like Ralphs, Fred Meyer, King Soopers, Fry's, etc.) and swipe your Kroger Plus Card (or enter your associated phone number at checkout), a portion of your eligible purchase will be donated to your chosen organization.
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Important Note: Your enrollment in Kroger Community Rewards does not affect your personal fuel points or digital coupons. You'll still earn all your regular rewards!
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It may take 7 to 10 business days for your purchases to start reflecting in the program for your designated organization. You'll often see the organization's name printed at the bottom of your Kroger receipt as a confirmation that your purchases are counting.
4.2: Checking Your Impact
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You can periodically sign back into your Kroger digital account and visit the Community Rewards section. You'll typically be able to see the total amount you've contributed to your selected organization over the last quarter. This is a great way to see the direct result of your efforts!
4.3: Annual Re-enrollment (Important!)
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Kroger Community Rewards enrollment needs to be renewed annually. The exact month for re-enrollment can vary by region, but it's often in August. Kroger will usually send you an email reminder when it's time to re-enroll.
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To re-enroll, simply follow Step 2 and Step 3 again. You'll verify or re-select your organization. This ensures that the program remains active for your chosen charity.
Frequently Asked Questions (FAQs)
Here are 10 common questions about setting up Kroger Community Rewards, along with quick answers:
How to check if my Kroger Plus Card is linked?
You can check if your card is linked by signing into your Kroger digital account, going to "My Account," and then navigating to the "Community Rewards" section. Your enrolled organization's name should be displayed there.
QuickTip: Look for lists — they simplify complex points.
How to find my Kroger Plus Card number?
If you don't have your physical card, you can often find your Plus Card number by logging into your Kroger digital account under your profile or by calling Kroger Customer Service at 1-800-KROGERS (1-800-576-4377) and selecting option 4.
How to change the organization I'm supporting?
Sign into your Kroger digital account, go to "My Account," then "Community Rewards." You should see an option to "Edit" or "Change Organization," where you can search for and select a new non-profit.
How to ensure my purchases count for Community Rewards?
Always swipe your physical Kroger Plus Card or enter the phone number associated with your account at checkout. Without this, your purchase won't be linked to your account and thus won't count towards the program.
How to know if my chosen organization is eligible for Kroger Community Rewards?
Organizations must apply and be approved by Kroger to participate. If you can search for and select them within the Community Rewards portal, they are eligible. If not, they may not be enrolled in the program.
How to re-enroll my Kroger Community Rewards annually?
QuickTip: Skim first, then reread for depth.
You'll typically receive an email reminder from Kroger when it's time to re-enroll (often in August). Simply log into your digital account, go to "Community Rewards," and follow the prompts to confirm or update your chosen organization.
How to view the amount my chosen organization has received from my shopping?
Log into your Kroger digital account, navigate to "My Account," and then the "Community Rewards" section. You should see a summary of the donations attributed to your purchases for the last quarter.
How to get a Kroger Plus Card if I don't have one?
You can obtain a Kroger Plus Card for free at the customer service desk of any Kroger store. You can also create a digital account online, which often generates a virtual card number for you to use.
How to contact Kroger customer service for Community Rewards issues?
For any issues or questions not covered here, you can contact Kroger's Customer Service Center by calling 1-800-KROGERS (1-800-576-4377) or visiting the "Help Center" section on Kroger's website.
How to get my organization enrolled in Kroger Community Rewards?
If you represent a non-profit, your organization needs to apply directly to Kroger to become a registered participant in the Community Rewards program. Information on how to do this can typically be found on the Kroger corporate website under their community/charitable giving sections.
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