How to Seamlessly Upload Your Kroger e-Receipts to Fetch Rewards: A Comprehensive Guide
Are you looking for an effortless way to turn your everyday Kroger purchases into valuable Fetch Rewards points? You've come to the right place! Gone are the days of rummaging through bags for paper receipts. With Fetch Rewards' e-receipt feature, you can automatically capture your digital Kroger purchases and rack up those points. Let's dive in and make your shopping even more rewarding!
Step 1: Get Your Fetch Rewards App Ready
First things first, let's make sure you have the Fetch Rewards app installed and updated on your smartphone. If you haven't already joined the Fetch family, now's the perfect time!
Sub-heading: Downloading the App (If You Haven't Already)
For iOS (Apple) Users: Open the App Store on your iPhone or iPad, search for "Fetch: America's Rewards App," and tap "Get" to download.
For Android Users: Open the Google Play Store on your Android device, search for "Fetch: America's Rewards App," and tap "Install" to download.
Sub-heading: Ensuring Your App is Up-to-Date
Fetch frequently releases updates that improve functionality, add new features, and fix bugs. To ensure a smooth e-receipt uploading experience, it's crucial to have the latest version.
Check for Updates (iOS): Go to the App Store, tap your profile icon in the top right corner, and scroll down to see if Fetch is listed under "Upcoming Automatic Updates" or "Available Updates." If it is, tap "Update."
Check for Updates (Android): Open the Google Play Store, tap your profile icon, go to "Manage apps & device," then "Updates available." If Fetch is listed, tap "Update."
Don't skip this step! An outdated app can lead to frustrating errors.
Step 2: Connecting Your Email Account to Fetch
This is the most crucial step for uploading your Kroger e-receipts. Fetch needs permission to scan your email inbox for digital receipts.
Sub-heading: Navigating to the eReceipts Section
Open the Fetch Rewards app.
Tap on the "My Account" tab (usually represented by your profile picture or a person icon) in the bottom right corner of the screen.
On your account page, look for and tap on "eReceipts."
Sub-heading: Linking Your Email
Within the "eReceipts" section, you'll see options to connect various accounts. Look for your email provider (e.g., Gmail, Outlook, Yahoo).
Tap on the email account you use for your Kroger digital receipts.
You will be prompted to log in to your email account through a secure browser window within the Fetch app. Enter your email address and password.
Grant Fetch the necessary permissions to access your emails. This is how Fetch finds your e-receipts. Fetch specifically looks for transactional emails that contain receipt information.
Pro-Tip: If you use a different email for your Kroger account than your primary Fetch email, consider linking that specific email address to Fetch.
Step 3: Understanding How Kroger e-Receipts Work with Fetch
Once your email is linked, Fetch will automatically scan for eligible e-receipts. However, there are a few important things to know about how this works with Kroger.
Sub-heading: Automatic Scanning vs. Manual Submission
Automatic Scanning: After you connect your email, Fetch generally scans for e-receipts throughout the day. You don't usually need to manually initiate a scan for every single Kroger e-receipt once your email is linked.
Manual Scan (If Needed): If you've just made a Kroger purchase and are eager to see the points, or if you believe an e-receipt hasn't been picked up, you can sometimes trigger a manual scan.
Tap the large orange camera icon at the bottom of the app.
Select the blue "eReceipt" icon.
Any eligible e-receipts waiting to be submitted from your connected accounts will appear in a "Ready to submit" list.
Select the receipts you want to submit and tap the "Submit" button.
Sub-heading: Key Eligibility Requirements for Kroger e-Receipts
Delivery/Pickup Status: For online Kroger orders, the order must be delivered or picked up before the e-receipt is eligible for submission. Orders labeled "Ordered" or "Shipped" will not be accepted.
30-Day Window: E-receipts must be submitted within 30 days of the order being delivered or picked up.
Primary Inbox: The Kroger e-receipt needs to appear in your email's primary inbox. Receipts in spam or junk folders generally won't be scanned.
Supported Retailer: Kroger is generally supported by Fetch for e-receipts. However, ensure the e-receipt truly comes from Kroger (or a Kroger-affiliated store that uses the same e-receipt system).
Step 4: Troubleshooting Common Issues
Sometimes, things don't go as smoothly as planned. Here are some common issues and how to troubleshoot them.
Sub-heading: My Kroger e-Receipt Isn't Showing Up
Double-Check Your Email Connection: Go back to the "eReceipts" section in Fetch and ensure your Kroger-associated email is still linked and connected. Sometimes connections can expire or become unlinked.
Clear Your Browser Cache (for linking issues): If you're having trouble connecting your email in the first place, clearing your device's browser cache might help.
iOS: Go to Settings > Safari > Clear History and Website Data.
Android: Open Google Chrome, tap the three dots in the top right, go to History > Clear Browse data. Select "All time" and check "Cookies and site data" and "Cached images and files."
Verify Receipt Eligibility: Did the order already get delivered/picked up? Is it within the 30-day window? Is it in your primary inbox?
Give it Time: Automatic scans aren't always instantaneous. Sometimes it can take a few hours for Fetch to process new e-receipts.
Check for App Updates: Again, ensure your Fetch app is the latest version.
Sub-heading: My E-Receipt Was Rejected
Duplicate Submission: If you've tried submitting the same e-receipt multiple times, or if someone else on your Fetch family account already submitted it, it will be rejected as a duplicate.
Missing Information: While Fetch generally extracts this from e-receipts, ensure the store name, checkout date, and total spent are clearly visible in the digital receipt if you were to open it yourself.
Not a Supported e-Receipt: While Kroger e-receipts are typically supported, sometimes an unusual format or a receipt from a very specific Kroger affiliate might not be recognized.
Step 5: Maximizing Your Fetch Rewards with Kroger
Now that you're a pro at uploading Kroger e-receipts, let's look at how to get even more out of Fetch!
Sub-heading: Keep an Eye on Fetch Offers
Fetch often has bonus offers on specific brands or product categories. Before you shop at Kroger, check the Fetch app for any active offers that align with your shopping list. This can significantly boost your points!
Sub-heading: Shop Brands Fetch Loves
Fetch partners with hundreds of brands. When you purchase products from these participating brands (even if they're not part of a specific offer), you'll often earn extra points beyond the base receipt scan. Look for the "Brands" section within the app.
Sub-heading: Refer Friends!
Fetch has a generous referral program. Share your unique referral code with friends and family. When they sign up and snap their first receipt, both you and they get bonus points! It's an easy way to accumulate points quickly.
Remember, every receipt counts! Even small Kroger purchases can add up over time.
10 Related FAQ Questions:
How to check if my Kroger e-receipt has been successfully uploaded to Fetch?
You can check the "Activity" or "History" section within the Fetch app. Successfully submitted receipts will typically show up there with their point value.
How to link a different email account for my Kroger e-receipts if I use multiple emails?
Go to the "My Account" tab, then "eReceipts," and you'll see an option to "Connect another account" or similar. Follow the prompts to add the additional email.
How to troubleshoot if Fetch isn't connecting to my email provider for e-receipts?
First, ensure your Fetch app is updated. Then, try clearing your device's browser cache. If the issue persists, try connecting periodically over 24 hours, and if all else fails, contact Fetch support.
How to manually scan for Kroger e-receipts after linking my email?
Tap the large orange camera icon at the bottom of the app, then select the blue eReceipt button. Eligible e-receipts from your connected accounts will appear for submission.
How to know if a specific Kroger online order is eligible for e-receipt points?
The order must be marked as "delivered" or "picked up," and the e-receipt must be from within the last 30 days and in your primary email inbox.
How to contact Fetch Rewards support if I'm still having trouble?
You can usually find a "Help Center" or "Contact Us" option within the Fetch app's "My Account" or "Settings" section, or by emailing support@fetch.com.
How to maximize points from my Kroger shopping on Fetch?
Look for special offers on brands, purchase products from Fetch-partnered brands, and refer friends to the app.
How to unlink an email account from Fetch Rewards?
Go to the "My Account" tab, then "eReceipts," and you should see an option to manage or disconnect linked accounts.
How to ensure my Kroger e-receipts don't go to spam and are found by Fetch?
Add Kroger's email address (from which they send receipts) to your contacts list to help ensure their emails land in your primary inbox.
How to find my Fetch Rewards referral code?
Go to the "My Account" tab in the Fetch app, and you'll typically find a "Refer a friend" or "Invite friends" button that displays your unique referral code.
