Ever stared at your Southwest boarding pass, seeing that mysterious "A35" or "C12" and wondering exactly what it means and how you're supposed to get on the plane? You're not alone! Southwest Airlines has a unique, yet efficient, boarding system, and once you understand it, you'll feel like a seasoned pro. So, let's dive into the step-by-step guide on how to master the Southwest boarding dance!
The Southwest Boarding Game: Understanding the Basics
Unlike most airlines that assign you a specific seat number, Southwest operates on an open seating policy. This means there are no pre-assigned seats. Your boarding position (e.g., A35) determines when you get on the plane, which in turn influences your seat selection and overhead bin access. The earlier you board, the more choices you have!
Southwest divides passengers into three main boarding groups: A, B, and C. Within each group, you'll have a numerical position, typically ranging from 1 to 60. So, A1 boards first, then A2, all the way to A60, followed by B1, and so on.
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| How Do You Board Southwest Airlines |
Step 1: The All-Important Check-In – Don't Miss This Window!
This is arguably the most crucial step in securing a good boarding position on Southwest.
Sub-heading: Mark Your Calendar for 24 Hours!
Be Ready to Check In: Southwest's online check-in opens exactly 24 hours before your flight's scheduled departure time. This is when your boarding position is assigned. The faster you check in, the better your position will likely be.
Pro Tip: Set an alarm on your phone for about 5-10 minutes before the 24-hour mark. This gives you time to navigate to the Southwest website or open the app and be ready to hit "check in" the moment the window opens.
How to Check In:
Go to Southwest.com or open the Southwest Airlines mobile app.
Click on "Check In."
Enter your confirmation number, first name, and last name.
Follow the prompts to complete the check-in process. You'll then see your assigned boarding group and position (e.g., A25, B40, C15).
Sub-heading: Ways to Boost Your Boarding Position (Beyond Just Being Fast)
While quick check-in helps, there are other ways to get ahead in the boarding line:
Tip: Use this post as a starting point for exploration.
Business Select Fares: If you've purchased a Business Select fare, you're guaranteed an A1-A15 boarding position. This is Southwest's most premium fare and offers significant benefits for early boarding.
EarlyBird Check-In: For a fee (which varies depending on the flight, typically $15-$99 per one-way flight), you can purchase EarlyBird Check-In. This automatically checks you in 36 hours before your flight, giving you a significant advantage over those checking in at the 24-hour mark. It doesn't guarantee an "A" position, but it greatly increases your chances of getting an earlier group.
Upgraded Boarding: If you weren't able to get a great boarding position at check-in, you might have another chance. Within 24 hours of departure, or at the airport gate, Southwest sometimes offers "Upgraded Boarding" for a fee. This allows you to purchase an A1-A15 boarding position, if available. Look for this option on the Southwest app or website, or ask a gate agent.
A-List & A-List Preferred Status: Southwest's elite frequent flyer members (A-List and A-List Preferred) automatically receive preferential boarding positions. A-List members typically get assigned their boarding positions 36 hours before the flight, similar to EarlyBird.
Step 2: Heading to the Gate – Know Your Zone
Once you have your boarding pass with your group and position, it's time to head to your departure gate.
Sub-heading: Locating Your Boarding Area
Look for the Poles: At every Southwest gate, you'll see a series of numbered poles or signs. These poles are typically arranged in numerical blocks, for example, "1-5," "6-10," "11-15," and so on, up to 60.
Find Your Spot: When your boarding group is called, you'll line up between the two poles that correspond to your assigned boarding position. For example, if you're B35, you'll find the poles that designate positions B31-35 and B36-40, and stand between B34 and B36. Don't worry, it's simpler than it sounds – just look for your number!
Step 3: The Boarding Call – Listen Up!
Southwest gate agents are usually quite vocal about the boarding process.
Sub-heading: Understanding the Order of Boarding
The boarding order generally follows this sequence:
Preboarding: This is for customers with disabilities who need a specific seat to accommodate a disability, need assistance boarding the aircraft, or need to stow an assistive device. You must request preboarding from a Southwest customer service agent at the ticket or departure gate counter. One travel companion may preboard with you.
A1-A60: This is the first main boarding group.
A1-A15: Often includes Business Select passengers and those who purchased Upgraded Boarding.
A16-A60: The rest of the A group, including those with EarlyBird Check-In and quick 24-hour check-in.
Customers Needing Extra Time (But Not Preboarding): If you need a little extra time to board or get seated but don't qualify for preboarding, you can board after the "A" group but before Family Boarding. Speak to a Customer Service Agent to get an "XT" designation on your boarding pass.
Family Boarding: This is a fantastic perk for families! If you're traveling with a child aged six years or younger, up to two adults may board during Family Boarding. This happens after the "A" group has boarded and before the "B" group begins. This allows families to find seats together more easily. Active-duty military in uniform may also board at this time.
B1-B60: The second main boarding group.
C1-C60: The third and final main boarding group. If you're in this group, you'll likely be among the last to board, so seat choices will be more limited.
QuickTip: Break down long paragraphs into main ideas.
Step 4: Onboard – Claim Your Space!
Once your group is called and you've lined up, you'll proceed down the jet bridge and onto the aircraft.
Sub-heading: The Open Seating Advantage (and Challenge)
Choose Your Seat: This is where the open seating comes into play! Look for any available seat that suits you. Want a window? An aisle? A spot near the front or back? The world (or at least, the plane) is your oyster, within the confines of available seats.
Consideration: If you're in a later boarding group (especially C), your options might be limited to middle seats.
Stow Your Belongings: Place your carry-on bag in an overhead bin (if space is available) and your personal item under the seat in front of you. Remember Southwest's carry-on policy: one carry-on bag (fitting in the overhead bin) and one personal item (fitting under the seat).
Settle In: Once you've found your seat and stowed your bags, sit back, relax, and get ready for your flight!
Step 5: Enjoy Your Flight!
That's it! You've successfully navigated the Southwest boarding process. It might seem a little different at first, but with a little preparation, you'll be boarding like a seasoned traveler every time.
10 Related FAQ Questions
How to get the best boarding position on Southwest?
The best way to get a top boarding position (A1-A15) is by purchasing a Business Select fare. Otherwise, buying EarlyBird Check-In or diligently checking in exactly 24 hours before your flight are your next best bets.
Tip: Share one insight from this post with a friend.
How to purchase EarlyBird Check-In for Southwest?
You can purchase EarlyBird Check-In at the time of booking your flight, or you can add it to an existing reservation up to 36 hours before your flight's scheduled departure time, subject to availability. You can do this on the Southwest website or through their mobile app.
How to qualify for Preboarding on Southwest?
Preboarding is for customers with disabilities who need a specific seat, assistance boarding, or help stowing an assistive device. You must speak to a Southwest customer service agent at the ticket counter or departure gate to determine if you qualify.
How to use Family Boarding on Southwest?
If you are traveling with a child aged six years or younger, up to two adults from your party may board during Family Boarding. This occurs after the "A" group has boarded and before the "B" group begins.
How to check in online for a Southwest flight?
Go to Southwest.com or use the Southwest Airlines app, select "Check In," enter your confirmation number, first name, and last name, and follow the prompts. Remember to do this exactly 24 hours before your flight for the best position.
Tip: Read at your own pace, not too fast.
How to find your boarding group and position on your Southwest boarding pass?
Your boarding pass will clearly display a letter (A, B, or C) followed by a number (1-60), like "A35" or "B12." This indicates your boarding group and position within that group.
How to know where to stand in the boarding line at the gate?
At the gate, look for numbered poles or signs that designate blocks of boarding positions (e.g., 1-5, 6-10). Stand between the poles that encompass your assigned boarding position.
How to change your seat on a Southwest flight?
Since Southwest has open seating, you cannot change your "assigned" seat because there isn't one. Your boarding position determines when you get on the plane, and once you're on board, you can choose any available open seat.
How to bring a carry-on bag on Southwest?
Southwest allows one carry-on bag (which must fit in the overhead bin, max dimensions 24"L x 16"W x 10"H) and one personal item (which must fit under the seat in front of you).
How to get an Upgraded Boarding position at the gate?
If available, you can purchase an Upgraded Boarding position (A1-A15) at the airport ticket counter or gate within 24 hours of your flight's departure. This is subject to availability and typically costs a fee.
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