Marriott Bonvoy points are your golden tickets to incredible travel experiences, from luxurious stays to unique moments. But how long does it actually take for those hard-earned points to show up in your account? It's a question every points enthusiast asks, and the answer, like many things in the world of loyalty programs, depends.
Let's dive deep into the fascinating journey of your Marriott Bonvoy points, from earning to posting, and ensure you're never left wondering where your rewards are!
The Journey of Your Marriott Bonvoy Points: A Step-by-Step Guide
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| How Long Does It Take For Marriott Points To Post To Your Account |
Step 1: Congratulations, You've Earned! (Engaging the User)
So, you've just checked out of a fantastic Marriott property, paid for a qualifying stay with your Marriott Bonvoy credit card, or perhaps enjoyed a delightful meal at a participating restaurant. Feeling that satisfaction of earning points? Excellent! That's the first step in unlocking your next adventure. But now, the waiting game begins. Don't worry, we'll walk you through exactly what to expect.
Step 2: Understanding the Different Earning Avenues
Marriott Bonvoy points can be earned in various ways, and each has its own posting timeline. It's crucial to distinguish between them to manage your expectations.
Sub-heading: Hotel Stays: The Most Common Way to Earn
This is where the bulk of your points will likely come from. When you complete a qualifying stay at a Marriott Bonvoy participating hotel, your points are automatically calculated based on your spend and elite status.
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Standard Posting Time: For most hotel stays, Marriott states that points will automatically appear in your Marriott Bonvoy account within 72 hours following the completion of your stay (i.e., after check-out).
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The "Up to 10 Business Days" Clause: While 72 hours is the ideal, it's not uncommon for points to take a bit longer. Marriott officially advises allowing up to 10 business days for eligible Marriott Bonvoy points from a completed stay to post to your account. This is the maximum expected wait time before you should consider taking action.
Sub-heading: Marriott Bonvoy Co-Branded Credit Cards
Tip: Read once for flow, once for detail.
Using a Marriott Bonvoy co-branded credit card for your everyday spending, and especially for Marriott purchases, is a fantastic way to accumulate points quickly.
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Statement Cycle Dependent: Points earned through credit card spending generally post to your Marriott Bonvoy account after your credit card statement closes. The exact timing can vary by issuer (e.g., Chase, American Express).
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Typical Posting Window: While some users report points posting within 48 hours of statement closure, it's more common to see them appear within 5-10 business days after your statement closing date. In some rare cases, especially with sign-up bonuses or promotional offers, it might take up to 30 days or even longer. It's always a good idea to check your credit card's terms and conditions or contact your card issuer for precise details on point posting.
Sub-heading: Promotional Offers and Bonuses
Marriott Bonvoy frequently offers exciting promotions that allow members to earn bonus points or elite night credits.
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Specific Promotion Terms: The posting time for bonus points from promotions can vary significantly. Always check the specific terms and conditions of each promotion.
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General Guideline: Often, bonus points from promotions will post within 10 business days after the qualifying activity (e.g., after check-out for a promotional stay) and will usually post with the stay points. For some promotions, especially larger sign-up bonuses, it might be a bit longer.
Sub-heading: Transfers from Partners (e.g., Amex Membership Rewards)
If you're transferring points from a partner loyalty program, such as American Express Membership Rewards, the timeline is different.
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Relatively Quick: Transfers from partners are often quite efficient. For Marriott Bonvoy, transferred points are typically expected to appear in your account within 24 hours. However, it's prudent to allow up to 48 hours in some cases.
Sub-heading: Other Earning Activities (Dining, Tours, etc.)
Marriott Bonvoy offers various other ways to earn points, such as dining at participating restaurants, booking tours and activities, or through Marriott Bonvoy Events.
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Varied Timelines: The posting time for these activities can be more variable. It's best to consult the specific terms of the earning opportunity. Generally, you can expect these points to post within the same 72-hour to 10-business-day window as hotel stays, but this is not always guaranteed.
Step 3: Checking Your Marriott Bonvoy Account
Once you've given it the appropriate amount of time, it's time to check if your points have posted.
Tip: Reread the opening if you feel lost.
Sub-heading: Accessing Your Account Online
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Log in to your Marriott Bonvoy account on the official Marriott website (Marriott.com).
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Navigate to your "Activity" or "My Account" section. Here you'll find a detailed history of your stays, point earnings, and redemptions.
Sub-heading: Using the Marriott Bonvoy Mobile App
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The Marriott Bonvoy app is incredibly convenient for checking your point balance on the go.
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Log in to the app and look for your "Account" or "Points Activity" section.
Step 4: What to Do if Your Points Are Missing
If the expected posting time has passed and your points are still nowhere to be found, don't panic! There's a clear process to follow.
Sub-heading: The 10-Business-Day Rule
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Marriott's official stance is to wait at least 10 business days after your stay's check-out date (or after your credit card statement closes, or after the promotional period ends) before submitting a missing stay request. This prevents premature inquiries and gives the system ample time to process.
Sub-heading: Submitting a Missing Stay Request
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Online Form: The easiest way to report a missing stay is through Marriott's convenient online form. You'll need to log in to your Marriott Bonvoy account.
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Information Required: Be prepared to provide details about your stay, including:
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Confirmation Number
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Check-in and Check-out Dates
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Hotel Name and Location
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Your Marriott Bonvoy Member Number
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A copy of your invoice or receipt (having this readily available will significantly speed up the process).
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Retroactive Credit: Marriott generally allows you to request credit for a missing stay up to one year after the check-out date. For new members, you can even request points for qualifying stays incurred up to 30 days prior to your enrollment in the program.
Sub-heading: Contacting Customer Support
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If you've submitted a missing stay request and have waited another 10 business days without a resolution, or if you have a complex issue, it's time to contact Marriott Bonvoy Member Support directly. You can usually find their contact information (phone number, email) on the Marriott website under "Contact Us" or "Help."
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Be prepared to provide all relevant details to the representative to expedite the process.
Frequently Asked Questions (FAQs)
Reminder: Reading twice often makes things clearer.
How to Check My Marriott Bonvoy Points Balance?
You can easily check your Marriott Bonvoy points balance by logging into your account on the official Marriott website (Marriott.com) or through the Marriott Bonvoy mobile app. Your current point total is prominently displayed on your account dashboard.
How to Request Missing Marriott Bonvoy Points from a Stay?
To request missing points from a completed stay, wait at least 10 business days after your check-out date. Then, log in to your Marriott Bonvoy account online and navigate to the "Request Missing Stay" form. You will need your confirmation number and stay details.
How to Expedite Marriott Bonvoy Point Posting?
Unfortunately, there isn't a way to "expedite" the standard posting process. The system automatically processes points within the given timelines. If points are missing, the only way to speed it up is by submitting a missing stay request promptly after the 10-business-day waiting period.
How to Earn Marriott Bonvoy Points Faster?
You can earn Marriott Bonvoy points faster by:
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Staying frequently at Marriott properties.
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Using a Marriott Bonvoy co-branded credit card for all your spending.
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Taking advantage of Marriott Bonvoy promotional offers.
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Booking Marriott Bonvoy Tours & Activities.
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Hosting qualifying events at Marriott hotels.
How to Ensure My Marriott Bonvoy Points Post Correctly?
QuickTip: Let each idea sink in before moving on.
To ensure your points post correctly, always:
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Provide your Marriott Bonvoy member number at the time of booking and check-in.
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Book directly through Marriott channels (Marriott.com, Marriott app, or Marriott central reservations).
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Keep copies of your stay receipts and confirmation numbers.
How to Track My Marriott Bonvoy Credit Card Points?
Points earned on your Marriott Bonvoy co-branded credit card are typically linked to your credit card statement cycle. They will post to your Marriott Bonvoy account within 5-10 business days (or up to 30 days for some bonuses) after your credit card statement closes. Check your credit card account online for statement closing dates.
How to Transfer Points to Marriott Bonvoy?
You can transfer points to Marriott Bonvoy from various partner programs (e.g., American Express Membership Rewards). Log in to your partner loyalty program account and follow their instructions for transferring points to Marriott Bonvoy. Transfers typically take up to 24-48 hours.
How to Redeem Marriott Bonvoy Points?
You can redeem Marriott Bonvoy points for free nights at hotels and resorts, Marriott Bonvoy Moments experiences, flights, car rentals, and gift cards. The easiest way is through the Marriott.com website or the Marriott Bonvoy app.
How to Contact Marriott Bonvoy Customer Support for Missing Points?
If your points haven't posted after submitting a missing stay request and waiting an additional 10 business days, or for other complex issues, you can contact Marriott Bonvoy Member Support by phone. Their contact details are usually found under the "Contact Us" or "Help" section of the Marriott website.
How to Avoid Missing Marriott Bonvoy Points?
The best way to avoid missing points is to always ensure your Marriott Bonvoy member number is linked to your reservation before you complete your stay or transaction. Double-check your booking confirmations and retain receipts for all eligible activities.
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