Are you looking to take a break from some of the fantastic features your Tesla offers, or perhaps you're simply managing your expenses? Whatever your reason, canceling a Tesla subscription, whether it's for Premium Connectivity or Full Self-Driving (FSD) Capability, is a straightforward process primarily handled through the Tesla mobile app. Let's walk through it step-by-step.
Step 1: Get Ready to Dive into Your Tesla App!
First things first, make sure you have the latest version of the Tesla app installed on your smartphone. This is your primary hub for managing virtually everything related to your Tesla, including your subscriptions. If you have multiple Tesla products linked to your account, you'll want to select the specific vehicle for which you wish to cancel the subscription. This ensures you're managing the correct service.
Step 2: Navigating to Your Upgrades
Once you're in the app and have selected your vehicle:
Locate and tap on "Upgrades." You'll typically find this option near the bottom of your screen in the Tesla app menu.
Within the "Upgrades" section, look for a small button or link, usually in the top right corner, that says "Manage" or "Manage Upgrades." Tap on this. This is where all your active subscriptions and available upgrades are listed.
Step 3: Identifying and Managing Your Subscription
Now you're in the heart of your active subscriptions:
You'll see a list of your active subscriptions. This might include "Premium Connectivity" or "Full Self-Driving Capability Subscription."
Tap on the specific subscription you wish to cancel. For instance, if you want to cancel Premium Connectivity, tap on that entry. This will often take you to a screen with more details about that particular subscription, including billing information and your next renewal date.
Step 4: The Final Cancellation Confirmation
This is the crucial step!
On the subscription details screen, you should find a clear button, usually in blue, that says "Cancel Subscription."
Tap this button.
The app may prompt you to provide a reason for your cancellation. This is optional, but providing feedback can help Tesla understand user preferences. Select an appropriate reason or simply choose "Other" if you prefer.
Finally, confirm your cancellation. You will likely receive an on-screen confirmation, and you should also receive a confirmation email from Tesla regarding your cancellation.
Important Note: Your subscription will generally remain active until the end of your current billing period (e.g., if you cancel a monthly subscription on the 15th, it will usually remain active until the end of that month). Tesla typically does not offer prorated refunds for partial billing cycles.
Step 5: Verifying Your Cancellation (Optional but Recommended)
To ensure your cancellation has been processed successfully, you can:
Revisit the "Manage Upgrades" section in your Tesla app.
The canceled subscription should either no longer appear as active, or it might show an expiration date indicating when the service will cease.
Keep an eye on your email for the official cancellation confirmation from Tesla.
Frequently Asked Questions About Tesla Subscriptions
How to check if my Tesla has Premium Connectivity for free?
Many Tesla vehicles ordered before July 1, 2018, received free Premium Connectivity for the lifetime of the vehicle. For newer vehicles, a trial period is often included. You can check your connectivity status in your Tesla app under "Upgrades" or by contacting Tesla support.
How to resubscribe to a Tesla service after canceling?
You can typically resubscribe to a Tesla service like Premium Connectivity or Full Self-Driving directly through the "Upgrades" section in your Tesla app. Simply find the desired subscription and follow the prompts to activate it again.
How to know when my current Tesla subscription ends?
When you go to "Upgrades" > "Manage Upgrades" in your Tesla app and tap on your active subscription, it will usually display your next renewal date, which indicates when your current billing cycle ends.
How to manage payment methods for Tesla subscriptions?
Payment methods for Tesla subscriptions are linked to your Tesla account. You can usually manage these through the "Account" section within the Tesla app or by logging into your Tesla account on the official website.
How to cancel a Tesla Full Self-Driving (FSD) subscription?
The process for canceling FSD is the same as Premium Connectivity. Navigate to "Upgrades" > "Manage" in your Tesla app, select "Full Self-Driving Capability Subscription," and then tap "Cancel Subscription."
How to tell the difference between Premium and Standard Connectivity?
Premium Connectivity offers features like live traffic visualization, satellite-view maps, video streaming (Netflix, YouTube), music streaming, Caraoke, and an internet browser over cellular data. Standard Connectivity provides basic maps and navigation, and streaming via Bluetooth, but requires Wi-Fi for other features.
How to use a phone hotspot for Tesla connectivity after canceling Premium Connectivity?
You can connect your Tesla to your phone's mobile hotspot via the car's Wi-Fi settings. While this enables some internet-dependent features like streaming, it will not provide live traffic visualization or satellite-view maps, which are exclusive to Premium Connectivity.
How to get a refund for a canceled Tesla subscription?
Tesla generally does not offer prorated refunds for canceled subscriptions. Once you cancel, the service continues until the end of your current billing period.
How to contact Tesla support for subscription issues?
If you encounter any issues or have questions regarding your Tesla subscriptions that the app cannot resolve, you can contact Tesla customer support through their official website or the support section within your Tesla app.
How to cancel other Tesla-related services (e.g., Tesla Insurance)?
Canceling other Tesla services like Tesla Insurance also typically occurs within the Tesla app under a dedicated section (e.g., "Tesla Insurance") where you can manage your policy details and find cancellation options.
