You've booked a flight with Qatar Airways, a world-class airline known for its luxury and service, but you notice it's "operated by American Airlines." This is a common scenario with codeshare agreements, where airlines partner to offer a wider network of destinations. Don't worry, checking in for such a flight is straightforward once you understand the key principle: you primarily check in with the airline that is physically operating the flight.
So, even if your ticket says Qatar Airways (QR) flight number, if it's operated by American Airlines (AA), you'll generally follow American Airlines' check-in procedures. Let's break down how to smoothly navigate this process, step by step!
Step 1: Discovering the Operating Carrier – Let's get this clear from the start, shall we?
The very first thing you need to do is confirm which airline is actually flying the plane. This is crucial for a hassle-free check-in.
1.1 Check Your Itinerary/E-Ticket:
Your booking confirmation email or e-ticket is your best friend here. Look for text that explicitly states "Operated by..." or "Flight operated by...". It will clearly specify "American Airlines" even if the flight number is a Qatar Airways one (e.g., QRXXXX operated by American Airlines AAXXXX).
Highlight this information on your digital or printed itinerary. It's easy to overlook but makes all the difference!
1.2 Verify on the Airline Websites:
While your ticket might be from Qatar Airways, it's always a good idea to cross-reference. Go to the "Manage My Booking" or "My Trips" section on both the Qatar Airways and American Airlines websites.
Enter your Qatar Airways PNR (Passenger Name Record) or booking reference. Sometimes, Qatar Airways' system will redirect you or show a link to American Airlines' site for codeshare flights.
If you have an American Airlines PNR (which you often receive for codeshare flights operated by AA), try using that on the American Airlines website.
1.3 Look for Visual Cues:
Often, the flight number on your boarding pass (once issued) will have the prefix of the operating airline (e.g., AA1234, even if you booked QR5678). This is another confirmation.
Step 2: Choosing Your Check-in Method – Convenience at your fingertips or a friendly face at the counter?
Once you've established that American Airlines is the operating carrier, you'll utilize their check-in methods. American Airlines offers several options to suit your preference.
2.1 Online Check-in (Recommended for Speed and Convenience):
When to do it: American Airlines online check-in typically opens 24 hours before your scheduled departure and closes 45 minutes before domestic flights and 90 minutes before international flights. Don't miss this window!
Where to go: Visit the official American Airlines website (aa.com) and navigate to their "Check In" section.
What you'll need:
Your American Airlines confirmation code (a 6-letter code) or e-ticket number (a 13-digit number starting with '001'). If you only have your Qatar Airways PNR, you might need to contact Qatar Airways or American Airlines customer service to get the AA confirmation code.
Your last name(s) as entered in the booking.
The Process:
Enter your details and retrieve your booking.
Confirm passenger details and acknowledge any travel advisories.
Select your seat if you haven't already. Be aware that some codeshare bookings might have limited seat selection options beforehand, or require a fee, depending on your fare class and status.
Print your boarding pass or opt for a mobile boarding pass. Having a digital copy on your phone is highly recommended!
2.2 American Airlines Mobile App Check-in:
Download: If you haven't already, download the American Airlines app on your smartphone (available for iOS and Android).
Login/Guest Access: You can log in with your AAdvantage account or proceed as a guest using your confirmation code and last name.
Seamless Experience: The app offers a user-friendly interface for checking in, getting your mobile boarding pass, tracking flight status, and receiving important updates. It's incredibly convenient for on-the-go travelers.
2.3 Airport Self-Service Kiosk Check-in:
Location: At the airport, proceed to the American Airlines check-in area. Look for the self-service kiosks.
How it works: You can typically scan your passport, enter your confirmation code, or swipe a credit card used for booking (though not always necessary).
Benefit: This is a good option if you need to print a physical boarding pass or if you're checking bags.
2.4 American Airlines Check-in Counter:
Best for:
Passengers with checked baggage.
Travelers with special requirements (e.g., unaccompanied minors, passengers needing assistance, specific medical needs).
If you've encountered any issues with online or kiosk check-in.
Complex itineraries involving multiple connections or unusual destinations.
Timing: Arrive at the airport well in advance, especially for international flights (typically 3 hours before departure). Check American Airlines' recommended airport arrival times for your specific route.
Procedure: Head to the American Airlines counters and present your passport, any required visas, and your booking confirmation. An agent will assist you with the check-in process, tag your bags, and issue your boarding pass.
Step 3: Baggage and Beyond – What to expect with your luggage and other considerations.
This is where codeshare nuances can sometimes cause minor confusion, so pay close attention.
3.1 Baggage Policy:
Crucially, the baggage policy of the operating carrier (American Airlines in this case) generally applies. This means their rules regarding weight, dimensions, and number of bags, as well as any associated fees, will govern your checked luggage.
Always check American Airlines' baggage policy on their website before you travel. Look specifically for policies related to international travel if applicable.
Be aware of potential fees: Even if Qatar Airways' policy seems more generous, American Airlines' rules will typically override for their operated flights.
Paying for bags: If fees apply, you can often pay for checked bags online during the online check-in process, which can sometimes be cheaper than at the airport. Otherwise, you'll pay at the American Airlines check-in counter.
3.2 Boarding Gate:
Your boarding pass will clearly indicate the American Airlines gate number. Do not look for a Qatar Airways gate.
Keep an eye on the airport information screens for any last-minute gate changes.
3.3 Lounge Access:
If you have lounge access benefits through Qatar Airways Privilege Club status, American Airlines AAdvantage status (Oneworld alliance benefits), or your ticket class (Business/First), you will generally use the lounge facilities associated with American Airlines or the Oneworld alliance at the departure airport.
Present your boarding pass and relevant membership card at the lounge reception.
3.4 In-Flight Experience:
The in-flight service, amenities, and cabin crew will be those of American Airlines. This includes meals, entertainment, and seat configurations.
Step 4: Essential Documents – Don't leave home without these!
Regardless of whether it's a codeshare flight or not, always have your essential travel documents readily accessible.
Passport: Ensure it's valid for at least six months beyond your intended stay and has enough blank pages for stamps/visas.
Visas: Check the visa requirements for your destination country well in advance.
Booking Confirmation/E-ticket: Have a digital and/or printed copy.
Any Health Declarations/Travel Authorizations: Depending on your destination and current global travel requirements, you might need to complete specific forms or declarations.
Frequently Asked Questions (FAQs)
How to find my American Airlines confirmation code if I booked with Qatar Airways? You might find the American Airlines confirmation code (PNR) directly on your Qatar Airways e-ticket or by checking your booking on the Qatar Airways "Manage My Booking" section. If not, contact Qatar Airways or American Airlines customer service and provide your Qatar Airways PNR to retrieve the AA PNR.
How to know if my flight is codeshare? Your booking confirmation email or e-ticket will typically state "Operated by [Airline Name]" next to the flight number. For example, "Qatar Airways QRXXX operated by American Airlines AAXXX."
How to check bags for a Qatar Airways flight operated by American Airlines? You will check your bags at the American Airlines check-in counter. American Airlines' baggage policy (weight, size, fees) will apply to your checked luggage.
How to select seats on a codeshare flight operated by American Airlines? You can usually select seats during online check-in on the American Airlines website or app, starting 24 hours before departure. Seat selection options may vary based on your fare class and frequent flyer status. You might also be able to select seats by calling American Airlines directly.
How to get my boarding pass for an American Airlines operated flight booked via Qatar Airways? You can obtain your boarding pass through American Airlines' online check-in (website or app), at an American Airlines self-service kiosk, or at the American Airlines check-in counter at the airport.
How to use my Qatar Airways Privilege Club benefits on an American Airlines operated flight? As both Qatar Airways and American Airlines are part of the Oneworld alliance, your Privilege Club status benefits (e.g., lounge access, priority boarding, extra baggage allowance) will generally be recognized on American Airlines operated flights. Ensure your Privilege Club number is linked to your booking.
How to know the baggage allowance for my specific codeshare flight? Always refer to the baggage policy of the operating carrier, which is American Airlines in this scenario. Their official website or customer service can provide the most accurate and up-to-date information for your route and fare class.
How to change or cancel a Qatar Airways ticket operated by American Airlines? For changes or cancellations, you should typically contact the airline from which you purchased your ticket (the marketing carrier), which is Qatar Airways in this case. However, some changes might require coordination with American Airlines.
How to check flight status for a codeshare flight? You can check the flight status on either Qatar Airways' or American Airlines' website using your flight number. However, for the most accurate real-time updates, it's often best to check with the operating airline's (American Airlines) flight status page.
How to ensure a smooth check-in process for my codeshare flight?
Identify the operating carrier early.
Have both PNRs (Qatar Airways and American Airlines, if you have both) ready.
Check the operating airline's baggage policy.
Arrive at the airport with ample time, especially if checking bags.
Keep all your travel documents handy.