Oh, planning to fuel up with some delicious Whataburger using your gift card? Excellent choice! Getting your Whataburger gift card ready for action, especially within their app, is a smart move for quick and easy ordering. Let's get you set up, step by step!
How to Add Your Whataburger Gift Card: A Comprehensive Guide
Whether you have a physical card or an e-gift card, integrating it into your Whataburger experience, especially through their mobile app, is surprisingly straightforward. This guide will walk you through everything you need to know.
Step 1: Gather Your Whataburger Arsenal
Before we dive into the digital realm, let's make sure you have everything you need.
What You'll Need:
Your Whataburger Gift Card: This might seem obvious, but make sure it's the card you want to add!
Physical Gift Card: Look for the 16-digit card number and a 4-digit PIN, usually found on the back of the card, often hidden under a scratch-off panel. Gently scratch it off to reveal the PIN.
E-Gift Card: You'll likely have received an email with the gift card details, including the card number and PIN. Keep that email handy!
Your Smartphone (or Computer): You'll primarily be using the Whataburger mobile app for this, but we'll also touch on website options.
Whataburger App Installed (and Account Created): If you haven't already, download the Whataburger app from your device's app store (Google Play Store for Android, Apple App Store for iOS). You'll also need to create a Whataburger account and log in. This is crucial for storing your gift card balance.
Engage with me! Before we move on, do you have your gift card in hand and the Whataburger app downloaded and logged in? Let me know, and we'll proceed!
Step 2: Navigating to the Payment Section
Once you're ready, the next step is to find the right place within the Whataburger app to add your gift card. The exact wording and layout might vary slightly between iOS and Android, but the general pathway is the same.
For iOS Devices (iPhone):
Open the Whataburger App.
Look for the "More" option, typically located in the bottom right corner of the screen. Tap on it.
From the "More" menu, select "Payment".
For Android Devices:
Open the Whataburger App.
Tap on the navigation menu icon (usually three horizontal lines or a "hamburger" icon) in the top left corner of the screen.
From the side menu that appears, select "Payment".
Step 3: Transferring Your Gift Card Balance
Now that you're in the Payment section, you'll see options related to your payment methods. This is where you'll initiate the transfer of your gift card balance to your Whataburger account.
Sub-heading: Locating the "Transfer Gift Card" Option
Within the "Payment" section, look for an option that says something like "Transfer Whataburger Gift Card Balance" or simply "Add Gift Card." This is the button you want to tap.
Sub-heading: Entering Your Gift Card Details
Upon tapping the "Transfer Gift Card" option, you'll be prompted to enter your gift card information.
Carefully input the 16-digit gift card number from your physical card or e-gift card email. Double-check for accuracy!
Next, enter the 4-digit PIN. Remember, if it's a physical card, you might need to scratch off a silver panel to reveal this PIN.
Once you've entered both the card number and PIN, look for a button like "Transfer," "Add Card," or "Submit." Tap it to complete the process.
Success! If everything was entered correctly, the balance from your gift card will now be transferred to your Whataburger account within the app. You should see an updated balance in your payment section.
Step 4: Confirming Your Balance and Using Your Gift Card
It's always a good idea to confirm that the transfer was successful and that your balance is now reflected in your account.
Sub-heading: Checking Your Whataburger App Balance
After transferring, your updated balance should be visible in the "Payment" section of your Whataburger app.
On iOS, you can go to More > Payment.
On Android, navigate to the menu (top left) > Payment.
You can also check your balance on Whataburger.com by logging into your account and going to "My Account" > "Manage Payment."
Sub-heading: Using Your Gift Card for Orders
Once the gift card balance is loaded onto your Whataburger account, you can use it just like any other payment method saved in the app.
When placing an order through the app (for pickup or delivery), proceed to the checkout screen.
In the payment options, you should now see your Whataburger account balance as a selectable payment method. Choose it to apply the funds to your order.
Make sure your gift card balance is sufficient to cover your order, or be prepared to use another payment method for the remaining balance.
Important Considerations and Tips:
Physical vs. Digital: The process is essentially the same whether you have a physical gift card or an e-gift card. The key is finding the 16-digit card number and the 4-digit PIN.
Troubleshooting: If you encounter issues (e.g., card not found, invalid PIN), double-check your entries. If problems persist, contact Whataburger customer service (details below).
No Expiration, No Fees: Good news! Whataburger gift cards generally do not expire and do not have dormancy fees.
Reloading Your Account: Once your gift card is linked, you can also reload your Whataburger account with additional funds using credit/debit cards or other accepted payment methods within the app.
Maximum Balance: There may be a maximum amount you can load in a single transaction ($220) or have as an overall account balance ($220).
10 Related FAQ Questions
Here are some common questions about Whataburger gift cards, with quick answers:
How to check Whataburger gift card balance?
You can check your Whataburger gift card balance online at Whataburger.com (My Account > Manage Payment > Transfer Gift Card Balance, or the gift card section), through the Whataburger app (More/Navigation Menu > Payment), or by calling their Treasury Department at 877-320-6749.
How to use a Whataburger gift card for online orders?
Once your physical or e-gift card balance is transferred to your Whataburger account via the app or website, it will appear as a payment option during checkout when placing an online order. Select it to apply the funds.
How to transfer a physical Whataburger gift card to the app?
Open the Whataburger app, go to "More" (iOS) or the "Navigation Menu" (Android), select "Payment," and then choose "Transfer Whataburger Gift Card Balance" to enter your card details.
How to find the PIN on a Whataburger physical gift card?
The 4-digit PIN is typically found on the back of the physical gift card, usually under a silver scratch-off panel. Gently scratch it to reveal the PIN.
How to add an e-gift card to my Whataburger account?
Locate the 16-digit card number and 4-digit PIN in your e-gift card email, then follow the same steps as adding a physical card within the Whataburger app's "Payment" section.
How to use Whataburger gift card in-store?
Simply present your physical Whataburger gift card to the cashier at the time of payment. They will swipe or manually enter the card details. If you have the balance in your app, you can use the mobile pay feature at checkout.
How to purchase a Whataburger gift card?
You can purchase physical Whataburger gift cards at Whataburger locations or through their online "Whatastore." E-gift cards can also be purchased through the Whataburger website.
How to get customer service for Whataburger gift cards?
For inquiries specifically about gift card balances, you can call the Whataburger Treasury Department at 877-320-6749. For general inquiries, visit the "Contact Us" section on Whataburger.com.
How to reload a Whataburger gift card?
You can reload funds onto your Whataburger account within the Whataburger app by going to the "Payment" section and selecting "Reload." You can use various credit cards or other accepted payment methods. You can also reload physical gift cards at participating Whataburger locations.
How to add Whataburger gift card to Apple Wallet or Google Pay?
Currently, Whataburger gift cards cannot be directly added to Apple Wallet or Google Pay like a credit or debit card. However, by transferring the balance to your Whataburger app account, you can then use the app's mobile pay feature, which functions similarly to these digital wallets at checkout.
