Want to know how much you're saving on gas with Kroger? Those fuel points can really add up! Let's dive into the various ways you can easily keep track of your Kroger Fuel Points balance.
How to Check Kroger Fuel Points: Your Comprehensive Guide
Kroger's fuel points program is a fantastic way to save money on gasoline simply by doing your everyday grocery shopping. For every dollar you spend at Kroger Family of Stores, you earn valuable fuel points that can be redeemed for discounts at participating Kroger Fuel Centers and Shell stations. But how do you know how many you have accumulated? Let's break it down!
Step 1: Are you ready to unlock your fuel savings?
Before we jump into checking your points, let's make sure you're set up for success! Do you have a Kroger Shopper's Card or a Kroger digital account linked to one? This is the key to earning and tracking your fuel points. If you don't have one, you can easily sign up at any Kroger store or online. It's free and takes just a few minutes!
Once you're all set with your Shopper's Card, you're ready to explore the different ways to check your fuel point balance.
Step 2: Checking Your Fuel Points Online – The Digital Hub
The Kroger website is a powerful tool for managing your account, including your fuel points. This is often the most detailed way to view your progress.
Sub-heading 2.1: Logging into Your Kroger Digital Account
Navigate to the Kroger Website: Open your web browser and go to the official Kroger website (
www.kroger.com Sign In: Look for the "Sign In" or "My Account" button, usually located in the top right corner of the page. Click on it.
Enter Your Credentials: Enter your email address and password associated with your Kroger digital account. If you've forgotten your password, there will typically be a "Forgot Password" link to help you reset it.
Access "My Account": Once logged in, you'll be directed to your account dashboard. Look for a section or link titled "My Account," "Rewards," or "Fuel Points."
Sub-heading 2.2: Locating Your Fuel Points Balance
Dedicated Fuel Points Section: Kroger often has a dedicated "Fuel Points" section within your account where you can see your current balance, how many points you've earned, and sometimes even a breakdown of qualifying purchases.
Rewards Overview: In some cases, your fuel points might be listed as part of a broader "Rewards" or "Savings" overview. Keep an eye out for a number next to "Fuel Points" or "Fuel Rewards."
Important Note: Fuel points typically expire on the last day of the month after they are earned. The online portal will usually show you your current month's points and sometimes the expiration date for previous months' points.
Step 3: Using the Kroger Mobile App – Convenience in Your Pocket
The Kroger mobile app is incredibly convenient for checking your fuel points on the go. It's available for both Android and iOS devices.
Sub-heading 3.1: Downloading and Logging into the App
Download the App: Search for "Kroger" in your device's app store (Google Play Store for Android, Apple App Store for iOS) and download the official Kroger app.
Sign In/Register: Open the app. If you already have a Kroger digital account, sign in with your existing email and password. If not, you can register for a new account directly through the app and link your Shopper's Card.
Sub-heading 3.2: Finding Your Fuel Points in the App
Home Screen/Dashboard: Often, your current fuel point balance will be displayed right on the app's home screen or dashboard once you're logged in. It's designed to be easily accessible.
"My Account" or "Rewards" Section: If it's not immediately visible, navigate to a "My Account" or "Rewards" section within the app. You'll typically find your fuel point balance listed there.
Quick Check: Many users find this the quickest way to see their balance before heading to the gas station. The app can also show you nearby Kroger Fuel Centers and their current fuel prices.
Step 4: Checking Your Receipt – The Tangible Proof
Every time you shop at a Kroger Family of Stores location and use your Shopper's Card, your receipt will provide an update on your fuel points.
Sub-heading 4.1: Reviewing Your Printed Receipt
Locate the Fuel Points Section: After your purchase, check the bottom or middle section of your printed receipt. There's usually a dedicated area that details your "Fuel Points Earned" from that transaction and your "Total Fuel Points Balance."
Keep an eye out for bolded numbers or a clear heading to quickly spot the information.
Sub-heading 4.2: Accessing Digital Receipts
If you've opted for digital receipts (which is a great way to go paperless!), you can access them through your Kroger digital account on the website or in the mobile app.
Purchase History: Within "My Account" on the website or app, look for "Purchase History" or "Digital Receipts." Select a recent order, and you should be able to view the full receipt, including your fuel point details.
Step 5: At the Fuel Pump – Real-Time Information
When you're ready to redeem your fuel points, the pump itself will confirm your available balance.
Sub-heading 5.1: Swiping Your Shopper's Card or Entering Alt ID
At the Pump: Drive up to a participating Kroger Fuel Center or Shell station.
Swipe Your Card or Enter Alt ID: When prompted, swipe your physical Kroger Shopper's Card or enter your Alternate ID (usually your phone number associated with your account).
View Balance on Screen: The fuel pump screen will then display your available fuel points and the corresponding discount per gallon you can receive. You'll usually be asked to confirm if you want to apply the full discount.
Pro Tip: This is the ultimate confirmation right before you fill up! Always double-check here to ensure your points are active and ready for use.
Step 6: Contacting Customer Service – When All Else Fails
If you've tried the above methods and are still having trouble checking your fuel points, or if you believe there's an error, Kroger's customer service can help.
Sub-heading 6.1: Reaching Out to Kroger Customer Service
Phone: You can call Kroger's customer service at 1-800-KRO-GERS (1-800-576-4377). Have your Shopper's Card number or the phone number associated with your account ready.
Online Contact Form: The Kroger website usually has a "Contact Us" section with an online form where you can submit your inquiry.
Be Prepared: Provide as much detail as possible, including your Shopper's Card number, recent transaction dates, and any specific issues you're encountering.
By following these steps, you'll be a Kroger Fuel Points checking pro in no time, ensuring you maximize your savings at the pump!
10 Related FAQ Questions
How to earn Kroger fuel points?
You earn 1 fuel point for every $1 spent on groceries and most other purchases at Kroger Family of Stores when you use your Shopper's Card. You can often earn double or even quadruple points on gift card purchases and through special promotions.
How to redeem Kroger fuel points?
You can redeem your Kroger fuel points at participating Kroger Fuel Centers and Shell stations. At the pump, swipe your Kroger Shopper's Card or enter your Alternate ID (usually your phone number), and the system will display your available discount. You'll then confirm if you want to use your points for that fill-up.
How to use Kroger fuel points at Shell?
To use Kroger fuel points at Shell, simply link your Kroger Shopper's Card to your Fuel Rewards® account (if you haven't already). Then, at a participating Shell station, swipe your linked card or enter your Alt ID, and your Kroger fuel points will be applied as a discount.
How to know when Kroger fuel points expire?
Kroger fuel points typically expire on the last day of the month following the month in which they were earned. For example, points earned in July will expire on August 31st. You can usually see the expiration date for your points on your digital account, in the mobile app, or on your receipt.
How to get more Kroger fuel points quickly?
Look for special promotions like 2x or 4x fuel points on gift card purchases, or bonus fuel points for specific items or departments. You can also earn points on pharmacy prescriptions and by using Kroger Pay.
How to link Kroger card to Fuel Rewards?
Visit the Fuel Rewards website or app and look for the option to link your grocery loyalty program. Select Kroger (or your specific Kroger Family of Stores brand) and follow the prompts to connect your Shopper's Card.
How to check Kroger gift card balance?
You can check a Kroger gift card balance on the Kroger website by entering the card number and PIN in the designated "Check Gift Card Balance" section.
How to find nearby Kroger Fuel Centers?
Use the Kroger mobile app or the store locator on the Kroger website. Both have features to help you find the closest Kroger store and associated Fuel Centers, often displaying current fuel prices.
How to contact Kroger customer service for fuel point issues?
You can contact Kroger customer service by calling 1-800-KRO-GERS (1-800-576-4377) or by using the "Contact Us" form on the Kroger website.
How to use Kroger digital coupons with fuel points?
Kroger digital coupons and fuel points are separate savings programs. You can load digital coupons to your Shopper's Card for discounts on groceries, and these purchases will also contribute to your fuel point earnings. They work together to maximize your overall savings!