Thinking about a shiny new phone? We've all been there – that feeling of wanting the latest tech, the improved camera, or just a faster device. If you're a Verizon customer, you're in luck, because upgrading your device can be a straightforward process! But how soon can you actually do it? Let's break down everything you need to know about upgrading with Verizon, step by step.
How Soon Can You Upgrade with Verizon: Your Complete Guide
Upgrading your phone with Verizon largely depends on your current device payment agreement and your eligibility. There are generally a few paths to a new device, from paying off your current one to leveraging Verizon's early upgrade programs.
Step 1: Are you ready for a new phone? Let's find out your current upgrade eligibility!
Before you start Browse the latest smartphones, the very first thing you need to do is check your current upgrade eligibility. This is the most crucial step, as it will determine which upgrade options are available to you.
There are a few easy ways to do this:
Via the My Verizon App: This is often the quickest and most convenient method.
Open the My Verizon app on your smartphone.
Log in to your account.
Navigate to the "Devices" section or "My Devices."
Look for your current device. You should see an "Upgrade now" option if it's eligible. If not, tap on the device and then look for "Check Upgrade Options" to see your eligibility date.
Through the My Verizon Website:
Go to Verizon's official website and log in to your My Verizon account.
Head to the "Account" section, then "Devices" or "My Devices."
Similar to the app, you'll see your devices listed, often with a clear indicator of upgrade eligibility or an upgrade date.
Dialing a Short Code: For a quick text message update on your phone's eligibility, simply dial #UPG (#874) from the device you wish to upgrade. Verizon will send you a text with your upgrade status.
Visiting a Verizon Store: If you prefer in-person assistance, a Verizon representative at any retail store can look up your eligibility and discuss your options. This is also a great way to see and try out new devices.
What are you looking for? You're essentially looking for one of two scenarios:
Your device payment agreement is fully paid off. This means you own your device outright and can upgrade at any time.
You are eligible for an early upgrade program. This usually means you've paid off a certain percentage of your device and meet other criteria.
Step 2: Understanding Your Device Payment Agreement
Most Verizon customers are on a device payment agreement (DPA), which replaced traditional 2-year contracts. This is a crucial factor in determining your upgrade timeline.
Sub-heading: How Device Payment Agreements (DPAs) Work
With a DPA, the retail price of your phone is divided into monthly installments, typically over 36 months. Unlike old contracts, there are no early termination fees for service, but you are responsible for paying off the device itself.
No finance charges: Verizon device payment plans do not typically include finance charges.
Monthly credits: Often, when you purchase a new device with a DPA, especially with a trade-in, you receive monthly bill credits that reduce your overall cost. It's very important to understand that these credits are tied to the DPA and the specific line of service.
Sub-heading: When Your DPA is Fully Paid Off
This is the most straightforward scenario. Once you've made all your monthly payments and your device payment agreement reaches its end date, your phone is entirely yours. At this point, you can upgrade to a new device at any time without any further obligation on your old phone (unless you want to trade it in for credit, which is highly recommended!). Your bill will simply drop the device payment charge.
Step 3: Navigating Early Upgrade Options
What if you don't want to wait 36 months? Verizon offers options for early upgrades, though they come with specific conditions.
Sub-heading: Verizon's Standard Early Upgrade Program
Verizon's primary early upgrade program allows you to upgrade to a new eligible smartphone before your current device is fully paid off. Here's how it generally works:
Minimum Payment Threshold: You must have paid at least 50% of the retail price of your current device under your device payment agreement.
Time Requirement: You generally need to have had your device for more than 30 days.
Device Condition: Your eligible device must be returned to Verizon in good working condition with no significant damage. This typically means:
The device powers on and off.
No cracked screen.
No significant damage (as determined by Verizon).
All password-protected security features (e.g., Find My iPhone, Google Find My Device lock) must be turned off.
New Device Payment Agreement: You are required to purchase a new qualifying device under a new device payment agreement.
Account in Good Standing: Your Verizon account must be in good standing, and you must satisfy Verizon's eligibility requirements for a new device payment agreement.
What happens to your old device's balance? If you meet all these conditions and return your old device, Verizon agrees to acquire your eligible device for the remaining balance of your original DPA. This effectively waives the rest of your payments on the old phone. If you do not return the eligible device or if it's not in good working condition, the remaining balance will be due on your next bill.
Sub-heading: Special Programs and Promotions (e.g., Unlimited Ultimate with Ultimate Phone Upgrade)
Verizon occasionally offers special upgrade programs or promotions, often tied to specific unlimited plans. For example, the Unlimited Ultimate plan may include an "Ultimate Phone Upgrade."
These programs can offer more frequent upgrade opportunities or enhanced trade-in values.
They often require your line to be on a specific qualifying plan for a set duration (e.g., 36 months to receive full promotional credits).
Always read the fine print! These promotions can be incredibly valuable, but it's crucial to understand all the terms and conditions, as changing plans or not meeting requirements can result in losing promotional credits.
Step 4: The Upgrade Process Itself
Once you've determined your eligibility and chosen your new device, the upgrade process is fairly streamlined.
Sub-heading: Choosing Your New Device
Browse Online: Verizon's website and My Verizon app offer a vast selection of phones, tablets, smartwatches, and accessories. You can compare models, check specifications, and see available colors and storage options.
Visit a Store: Going to a Verizon store allows you to physically handle devices, ask questions, and get personalized recommendations from sales associates.
Sub-heading: Trade-Ins and Promotions
Trade-in Value: If your old device is in good condition, you can often trade it in for credit. This credit can be applied towards your new device purchase, accessories, or even your Verizon bill. The trade-in value depends on the device's market value and any ongoing promotions.
Promotional Offers: Keep an eye out for special promotional offers from Verizon, which can include:
Significant discounts on new devices with a qualifying trade-in.
Buy one, get one free deals on new lines or upgrades.
Monthly bill credits over the term of your new DPA.
Pro Tip: Promotions often require you to stay on a specific unlimited plan to receive the full advertised credit. Make sure the plan aligns with your long-term needs.
Sub-heading: Completing Your Upgrade
Online/App: Follow the prompts to select your new device, choose a payment plan (usually a new DPA), and confirm your order. You'll enter your shipping information and finalize the purchase.
In-Store: The sales associate will guide you through the selection, trade-in (if applicable), and new device payment agreement setup.
Sub-heading: Important Considerations After Upgrading
Data Transfer: Remember to transfer all your personal data (photos, contacts, apps, etc.) from your old device to your new one before sending your old device back. Verizon stores can often assist with this, or you can use cloud backups (Google Drive, iCloud) or manufacturer-specific transfer tools.
"Find My" Features: If you are returning or trading in your old device, ensure all "Find My" or anti-theft features (e.g., Find My iPhone, Google Find My Device) are disabled. Failure to do so can prevent Verizon from accepting your return or trade-in.
SIM Card: Your new phone may come with a new SIM card, or you might need to transfer your existing one. Follow the instructions provided with your new device.
Upgrade/Activation Fee: Verizon typically charges a one-time $35 upgrade or activation fee per device. This fee applies whether you activate a new line or upgrade an existing device.
Frequently Asked Questions (FAQs) about Verizon Upgrades
Here are 10 common questions about upgrading with Verizon, with quick answers:
How to check my Verizon upgrade eligibility?
You can check your eligibility through the My Verizon app, the My Verizon website (under "My Devices"), or by dialing #UPG (#874) from your phone.
How to upgrade early with Verizon?
You can upgrade early if you've paid at least 50% of your current device's retail price, have had the device for more than 30 days, and return it in good working condition. You'll then enter a new device payment agreement.
How to pay off my Verizon phone early to upgrade?
You can pay off your remaining device payment agreement balance at any time through the My Verizon app or website, or by contacting customer service. Be aware that any remaining monthly promotional credits tied to that device payment plan will typically stop.
How to trade in my old phone with Verizon?
You can trade in your old phone online during the upgrade process or in a Verizon retail store. The value will be assessed based on its make, model, and condition.
How to know if my device is in "good working condition" for trade-in or early upgrade?
Generally, a device in "good working condition" powers on and off, has no cracked screen, no significant physical damage, and all security features (like "Find My" apps) are turned off.
How to avoid the Verizon upgrade fee?
The $35 upgrade/activation fee is generally applied to all new device activations or upgrades. There isn't a common method to avoid this standard fee.
How to transfer data to my new Verizon phone?
You can transfer data using cloud backup services (iCloud, Google Drive), manufacturer-specific transfer tools, or by asking a Verizon store representative for assistance. Ensure your data is backed up before wiping your old device.
How to keep my old number when upgrading with Verizon?
When you upgrade an existing line, your phone number remains the same. The upgrade process is tied to your specific line of service.
How to get the best deals on Verizon phone upgrades?
The best deals often involve trading in an eligible device and signing up for a specific unlimited plan that offers promotional monthly bill credits. Keep an eye on Verizon's official promotions page and current offers.
How to understand if a Verizon promotion is truly a good deal?
Always read the fine print of promotional offers. Consider the total cost of the new device, the trade-in value, any required plan changes and their monthly cost, and the duration over which promotional credits are applied. Sometimes, a seemingly large discount requires a longer commitment or a more expensive plan.