Obtaining your W2 from Whataburger, whether you're a current or former "Family Member," is a crucial step for filing your taxes. While the process is designed to be straightforward, it can sometimes present a few hurdles. Don't worry, we're here to guide you through every step, ensuring you get that vital document without a hitch!
Ready to get your W2 and tackle tax season with confidence? Let's dive in!
Your Comprehensive Guide: How to Get Your W2 from Whataburger
Whataburger primarily utilizes Workday for current and recent W2s and PaperlessEmployee.com for older W2s and pay stubs. Knowing which platform to use is the first key to success.
Step 1: Determine Your Employment Status and the W2 Year You Need
Before you even log in, take a moment to consider:
Are you a current Whataburger employee (a "Family Member") or a former employee? Your status dictates which login portal you'll use.
Which tax year's W2 do you require? W2s for the most recent tax year are typically available by January 31st of the following year. If you need a W2 from before 2024, you might need to use a different platform.
Knowing these two pieces of information will streamline your entire process.
Step 2: Accessing Your W2 Online – The Primary Method
Whataburger has largely transitioned to online access for W2s, making it convenient to retrieve them from anywhere with an internet connection.
Sub-heading 2.1: For Current Whataburger Family Members (Employees)
If you are currently employed by Whataburger, accessing your W2 is integrated into your existing employee portal.
Log into Workday:
Go to the Whataburger employee Workday portal. You can usually find the direct link on the Whataburger corporate website under their "FAQs" or "Portals" section, specifically for current Family Members.
You will use your regular authenticated Whataburger credentials to log in.
Navigate to W2 Forms:
Once logged into Workday, look for a section related to "Pay," "Tax Documents," or "W2." The exact wording might vary slightly depending on the Workday interface.
You should see an option to view or download your IRS W-2 form.
Download and Save:
Download your W2 form to a secure location on your computer or device.
It's always a good idea to print a physical copy as well for your records.
Sub-heading 2.2: For Former Whataburger Family Members (Ex-Employees)
If you've moved on from Whataburger, don't worry, you still have access to your W2s. The process is slightly different but still online.
Access the Former Family Member Workday Portal:
Whataburger provides a specific Workday portal for former employees. Look for the link on the Whataburger FAQs page, under the "W2 Payslips" section, specifically for "Former Family Members."
You will typically log in using your employee ID number.
Forgotten Employee ID?
If you've forgotten your employee ID, don't panic! You can call the Whataburger Human Resources team for assistance. Their number is 1-800-624-7090, option 1.
Password Reset:
If you've forgotten your Workday password, there's usually a "password reset" feature available on the login page for former Family Members. Follow the prompts to reset your password.
Retrieve Your W2:
Once logged in, navigate to the section for tax documents or W2 forms.
Download and save your W2. Remember to print a copy too!
Sub-heading 2.3: For W2s Prior to 2024 (or Older Pay Stubs)
For W2s issued before 2024, Whataburger directs former employees to a different platform: PaperlessEmployee.com.
Visit PaperlessEmployee.com:
Log In or Create an Account:
If you already have an account, log in using your credentials.
If you don't have an account, you'll need to create one. You'll typically need your employee ID, Social Security Number, and possibly other personal information to register. Follow the on-screen instructions carefully. It's crucial to use your correct employee ID and personal details for successful account creation.
Access Your Documents:
Once logged in, you should be able to access and download your W2s from prior years, as well as older pay stubs if needed.
Need Help with Paperless Employee?
If you encounter issues logging into or using PaperlessEmployee.com, Whataburger's HR team can assist. Call them at 1-800-624-7090.
Step 3: What if Online Access Doesn't Work? Contact Whataburger HR
While online access is the most convenient method, sometimes issues arise. If you've tried the online portals and are still unable to retrieve your W2, it's time to reach out to Whataburger's Human Resources department directly.
Sub-heading 3.1: Contacting Whataburger HR by Phone
HR Service Center Number: The most direct way to get assistance is by calling the Whataburger HR Service Center.
The number for both current and previous Family Members needing W2 or general HR help is 1-800-624-7090.
Their HR Service Center is generally open Monday-Friday 7:00 AM - 7:00 PM CST and Saturday 8:00 AM - 5:00 PM CST.
Be Prepared: When you call, have the following information ready:
Your full name
Your Social Security Number
Your employee ID (if you remember it)
The dates you worked at Whataburger
Your current mailing address
The specific tax year(s) for which you need the W2
Sub-heading 3.2: General Tips When Contacting HR
Be Patient: During tax season, HR departments can be very busy. You might experience wait times.
Be Clear: Clearly state that you need your W2 form and the specific tax year.
Confirm Mailing Address: If they are mailing a physical copy, double-check that they have your correct and most current mailing address on file. This is especially important if you've moved since leaving Whataburger.
Step 4: Special Considerations and Troubleshooting
Sometimes, unique situations might arise. Here are a few common scenarios and how to address them:
Sub-heading 4.1: If You Worked at Both Corporate and Franchise Locations
If you worked at both corporate Whataburger restaurants and a franchise location, you might receive two separate W2 forms.
Corporate Whataburger will issue one for your time with them. The franchise will issue a separate one. Ensure you check for both if this applies to you.
Sub-heading 4.2: If You Haven't Received Your W2 by Mail
By law, employers must postmark W2 forms by January 31st. If you opted for a physical mail delivery and haven't received it by mid-February, it's advisable to follow up with Whataburger HR.
It's crucial to ensure your address is up-to-date with your former employer. If you've moved, notify them immediately or file a change of address with the postal service.
Sub-heading 4.3: What if All Else Fails? Contact the IRS
If, after exhausting all avenues with Whataburger, you still cannot obtain your W2, you can involve the IRS.
Call the IRS: You can contact the IRS directly at 1-800-829-1040.
Provide Information: Have your personal information, Whataburger's name, address, phone number, and their Employer Identification Number (EIN) ready. You can often find the EIN on an old pay stub or a previous year's W2.
File Form 4852: The IRS may advise you to complete Form 4852, Substitute for Form W-2, Wage and Tax Statement. You can use this form to estimate your wages and taxes when filing your return if you don't receive your W2 in time.
10 Related FAQ Questions: How to Get Your W2 from Whataburger
These frequently asked questions cover common concerns when trying to get your Whataburger W2.
How to access my W2 if I am a current Whataburger employee?
Current Whataburger employees can access their W2 forms through the Workday portal using their regular employee credentials.
How to get my W2 if I no longer work at Whataburger?
Former Whataburger employees can access their W2s through a specific former employee Workday portal, usually by logging in with their employee ID. For W2s prior to 2024, use PaperlessEmployee.com.
How to find my Whataburger employee ID if I forgot it?
If you've forgotten your Whataburger employee ID, you can contact the Whataburger HR team at 1-800-624-7090, option 1, for assistance.
How to reset my Workday password as a former Whataburger employee?
On the former employee Workday login page, look for a "forgot password" or "password reset" link and follow the prompts. You'll typically need your employee ID.
How to get W2s from years prior to 2024 from Whataburger?
W2s for tax years before 2024 (e.g., 2023, 2022, etc.) are generally available through
PaperlessEmployee.com/whataburger
How to contact Whataburger HR for W2 assistance?
You can contact Whataburger HR for W2 assistance by calling 1-800-624-7090. Their HR Service Center operates during specific hours, so check their FAQ page for current times.
How to handle not receiving my Whataburger W2 by mail by the deadline?
If you opted for a mailed W2 and haven't received it by mid-February (the deadline for employers to postmark them is January 31st), contact Whataburger HR to verify your address and request a copy.
How to get a W2 if I worked at both a corporate and a franchise Whataburger?
If you worked for both corporate Whataburger and a franchised location, you will likely receive two separate W2 forms – one from corporate and one from the franchise.
How to get my W2 if Whataburger used a different payroll company in the past?
While Whataburger now primarily uses Workday and PaperlessEmployee.com, if they used a different payroll provider for very old records, you might need to inquire with HR if they can provide guidance or a contact for that past provider.
How to file my taxes if I cannot get my W2 from Whataburger?
If you've exhausted all options with Whataburger and still can't get your W2, you can contact the IRS directly at 1-800-829-1040. They may instruct you to fill out Form 4852, Substitute for Form W-2, Wage and Tax Statement, to file your taxes.
