Paying for your delicious Whataburger order has never been easier, thanks to the official Whataburger app! This comprehensive guide will walk you through every step, from setting up your payment methods to completing your transaction, ensuring a smooth and satisfying experience.
So, are you ready to ditch the wallet and embrace the convenience of mobile payment? Let's get started!
Step 1: Download and Set Up Your Whataburger App
Before you can pay, you need the app! This is your gateway to ordering ahead, earning rewards, and enjoying exclusive offers.
1.1: Get the App
For iOS users: Open the App Store on your iPhone or iPad.
For Android users: Open the Google Play Store on your Android device.
In the search bar, type "Whataburger" and hit search.
Locate the official Whataburger app (it usually has the orange "W" logo) and tap "Get" or "Install."
1.2: Create or Log In to Your Account
Once the app is downloaded, open it.
New Users: If you don't have an account, tap "Sign Up" or "Create Account." You'll be prompted to enter your name, email, phone number, and create a secure password. Make sure to agree to the terms and conditions. You might need to verify your account via an OTP sent to your email or phone.
Existing Users: If you already have an account, tap "Log In" and enter your credentials.
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| How To Pay With Whataburger App |
Step 2: Adding Payment Methods to Your Account
The Whataburger app offers multiple secure payment options for your convenience. You can link a credit/debit card, load funds, or even transfer a Whataburger gift card.
2.1: Navigating to the Payment Section
Once logged in, look for a navigation menu or a "More" option.
For iOS devices: Tap on "More" (usually found in the bottom right corner of the screen). Then select "Payment."
For Android devices: Tap the navigation menu icon (usually three horizontal lines in the top left corner). Then select "Payment."
2.2: Linking a Credit/Debit Card
In the Payment section, you'll see options to add a new payment method.
Tap "Add Credit/Debit Card" or similar.
Carefully enter your card details:
Card Number
Expiration Date
CVV (the three or four-digit security code on the back of your card)
Billing Address (if prompted)
Whataburger accepts major credit cards including MasterCard, Visa, American Express, and Discover.
Tap "Save" or "Add Card." Your card information will be securely stored for future use.
QuickTip: Look for repeated words — they signal importance.
2.3: Loading Funds to Your Whataburger Account
This is a great option if you prefer to have a pre-loaded balance for quick payments.
In the Payment section, look for "Reload" or "Add Funds."
You can use your linked credit/debit card, Apple Pay, or PayPal to load funds.
Enter the amount you wish to load. There might be a minimum load amount (e.g., $25) and a maximum balance limit (e.g., $220).
Confirm the transaction. The funds will be immediately available in your Whataburger account.
2.4: Transferring a Whataburger Gift Card Balance
Do you have a physical Whataburger gift card? You can easily transfer its balance to your app!
In the Payment section, find the option "Transfer Whataburger Gift Card Balance."
Enter the gift card number and PIN (usually found on the back of the card after scratching off a protective strip).
Tap "Transfer" to add the balance to your app account.
2.5: Setting Up Automatic Reload (Optional but Recommended!)
For ultimate convenience, you can set up automatic reloads so you never run out of funds.
In the Payment section, look for "Automatic Reload" or "Auto-Reload."
Enable this feature and set your preferred parameters:
Threshold: The balance amount below which your account will automatically reload (e.g., reload when balance drops below $10).
Reload Amount: The amount that will be added to your account during an auto-reload (e.g., add $25).
Payment Method: Select the credit/debit card you wish to use for automatic reloads.
Confirm your settings. This ensures you're always ready to pay without interruption.
Step 3: Placing Your Order and Selecting Payment
Now that your payment methods are set up, it's time to order your favorites!
3.1: Building Your Order
From the app's main screen, tap "Order" or "Start Order."
Choose your preferred location (the app uses geolocation to help you find the nearest Whataburger).
Browse the menu and customize your items exactly how you like them. The app allows for extensive customization!
Add items to your cart.
3.2: Choosing Your Pickup Method
Once your order is complete, proceed to checkout.
You'll be prompted to select your pickup method:
Curbside Pickup: Convenient and contactless. You'll park in a designated spot and your order will be brought to your car.
In-Store Pickup: Head inside to the counter to grab your order.
Delivery: Have your order brought right to your doorstep (availability may vary by location). You'll need to enter your delivery address and can add special instructions.
QuickTip: Stop scrolling if you find value.
3.3: Confirming and Paying for Your Order
After selecting your pickup method, you'll reach the payment screen.
Your linked payment methods (credit cards, Whataburger account balance, Apple Pay, Google Pay, PayPal) will be displayed.
Select your desired payment method:
If you have funds loaded onto your Whataburger account, this will likely be the default.
If you prefer to use a linked credit/debit card, simply select it.
Choose Apple Pay or Google Pay if you have them set up on your device.
Select PayPal if you wish to pay via your PayPal account.
Review your order details one last time: ensure all items, customizations, and the total amount are correct.
You may have an option to add a tip for delivery or curbside staff at this stage.
Finally, tap "Confirm & Pay" or "Place Order."
You'll receive an order confirmation within the app and often via email, along with an estimated pickup/delivery time.
Step 4: Using Your Barcode for In-Store Payments and Rewards
Did you know your Whataburger app also has a unique barcode that acts as both your rewards card and your mobile payment if you have funds loaded?
4.1: Accessing Your Barcode
In the app, usually on the main screen or within the "Rewards" or "Payment" section, you'll find an option to view your barcode.
Tap on it to display your personalized barcode.
4.2: Scanning at the Register
When ordering in-store and you wish to pay with your Whataburger app balance or simply earn points, simply show your barcode to the cashier.
They will scan it, and if you have funds loaded, your payment will be processed automatically. If you don't have funds, scanning the barcode will still ensure you earn rewards points for your purchase. Every dollar spent earns you 10 points!
Step 5: Checking Your Whataburger Account Balance and History
It's always a good idea to keep an eye on your balance and past transactions.
5.1: Checking Your Balance
For iOS devices: Go to "More" > "Payment." Your current Whataburger account balance will be displayed.
For Android devices: Go to the navigation menu (top left) > "Payment." Your current balance will be visible.
You can also check your balance on Whataburger.com by logging into your account and going to "My Account" > "Manage Payment."
5.2: Viewing Transaction History
Within the "Payment" or "My Account" section of the app, you can usually find a detailed history of your transactions, including orders placed and funds loaded.
Tip: Use this post as a starting point for exploration.
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions about paying with the Whataburger app:
How to Add a New Credit Card to the Whataburger App?
To add a new credit card, open the app, go to the "Payment" section (via "More" on iOS or the navigation menu on Android), and select "Add Credit/Debit Card" to enter your details.
How to Load Funds onto My Whataburger Account?
Navigate to the "Payment" section in the app, select "Reload" or "Add Funds," choose your source (linked card, Apple Pay, PayPal), enter the amount, and confirm.
How to Transfer a Physical Whataburger Gift Card to the App?
In the "Payment" section, find "Transfer Whataburger Gift Card Balance," input the gift card number and PIN, and the balance will be added to your app account.
How to Use Apple Pay or Google Pay with the Whataburger App?
When checking out your order in the app, select "Apple Pay" or "Google Pay" as your payment method on the payment screen.
How to Set Up Automatic Reloads on My Whataburger App?
QuickTip: Skim the intro, then dive deeper.
Go to the "Payment" section, locate "Automatic Reload," enable it, set your desired balance threshold and reload amount, and choose the payment method for reloads.
How to Check My Whataburger App Account Balance?
On iOS, go to "More" > "Payment." On Android, open the navigation menu > "Payment." Your balance will be displayed there.
How to Earn Rewards Points with the Whataburger App?
You earn 10 points for every $1 spent when ordering online through the app, or by scanning your in-app barcode at the register for in-store purchases.
How to Redeem Rewards Points for My Order?
Once you've accumulated enough points, the app will show available rewards. When placing an order, you'll have the option to apply your rewards to eligible items during the checkout process.
How to Find My Barcode for In-Store Payment and Rewards?
Your unique barcode is typically accessible from the main screen or within the "Rewards" or "Payment" section of the app. Just tap to display it for scanning.
How to Troubleshoot Payment Issues with the Whataburger App?
If you encounter payment issues, first ensure your app is updated to the latest version. Double-check your card details, ensure sufficient funds, or try a different payment method. If problems persist, contact Whataburger customer care through the app's support section or their website.
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