Ready to take full control of your Tesla? If you've just bought a used Tesla, or perhaps inherited one, you'll need to transfer ownership to ensure all features and services are properly linked to your Tesla account. This guide will walk you through the process step-by-step, making sure you can fully enjoy your Tesla ownership experience.
Step 1: Get Ready!
Before you begin the transfer process, gather all necessary information and documents. This will make the process much smoother and prevent unnecessary delays.
What You'll Need:
Your Tesla Account Credentials: If you don't have a Tesla account yet, you'll need to create one. This is essential for managing your vehicle.
Vehicle Identification Number (VIN): This unique 17-character code identifies your specific Tesla. You can usually find it on the dashboard (visible through the windshield), on the driver's side door jamb, or in your vehicle's registration documents.
Proof of Ownership: This is crucial! Acceptable documents typically include:
Photo of Registration
Photo of Title
Photo of Bill of Sale
Proof of Temporary Registration (if applicable)
Personal Identification: You'll need a clear photo of one of the following:
Driver's License
Passport
State Identification
Business Documents (if applicable): If your business will be the registered owner, you'll need to provide documents like a company license or DBA document.
Internet Connectivity: Ensure both your Tesla and your mobile device (with the Tesla app) have a stable internet connection.
Step 2: Clear Out the Old – A Fresh Start!
If you've acquired a used Tesla, the previous owner's data might still be on the car. While the ownership transfer will eventually remove their access, it's a good practice to clear personal data from the car itself.
How to Factory Reset Your Tesla:
On your Tesla's touchscreen, navigate to Controls > Service > FACTORY RESET.
The car will prompt you to enter the username and password associated with the current Tesla Account (which would be the previous owner's if the transfer hasn't happened yet). This can be a hurdle if you don't have their information.
If you can't factory reset immediately: Don't worry, the ownership transfer process via the app (next step) is the primary way to gain control and remove the old owner's access. However, keep in mind that until the transfer is complete, the previous owner might still have some app control.
Step 3: Claiming Ownership via the Tesla App – Your Primary Tool!
The Tesla app is your gateway to transferring ownership. This is the official and most direct method to connect your vehicle to your account.
Sub-heading 3.1: For New Tesla App Users (First Vehicle)
Download the Tesla App: If you haven't already, download the Tesla app from your smartphone's app store.
Create a Tesla Account: Open the app and tap "Create Account." Follow the prompts to set up your new account.
Add Product: Once logged in, tap the menu in the top-right corner (usually three horizontal bars).
Tap 'My Products', then 'Add Product'.
Follow the On-Screen Prompts: The app will guide you through entering your vehicle identification number (VIN) and uploading the required documents (personal identification and proof of ownership).
Submit Owner Information: Provide all necessary owner details as requested.
Sub-heading 3.2: If You Already Have a Vehicle in Your Tesla App
Open the Tesla App: Ensure you have the latest version installed.
Access Product Dropdown: Tap the name of your current vehicle in the top-left corner to open the product dropdown.
Tap 'Add Product'.
Follow the Prompts: Similar to the process above, you'll be asked to enter the VIN, upload documents, and submit your owner information.
Sub-heading 3.3: What Happens Next?
Once you submit the ownership claim, Tesla will review your submitted information and documents.
This process typically takes 3-5 business days.
You will receive an email confirmation once the ownership transfer is complete. The vehicle information and access will then be removed from the previous owner's account and added to yours.
Important Note: Supercharging credits, upgrades, and certain subscriptions may not be transferable.
Step 4: The Seller's Role in a Smooth Transfer (If Applicable)
If you are the new owner and bought the car from a private seller, the process can be even quicker if the previous owner initiates the transfer from their Tesla app.
Instructions for the Previous Owner:
Open the Tesla App: Ensure they have the latest version.
Navigate to My Products: Tap the menu in the top-right corner, then select 'My Products'.
Select the Vehicle: Tap on the vehicle they wish to remove/transfer.
Tap 'Remove or Transfer Ownership'.
Follow the Prompts: They will be guided through the process, often needing to enter the new owner's name and Tesla email address.
Confirmation: Both the old and new owners will receive email confirmations once the process is complete.
Step 5: Post-Transfer Actions & Verification ✅
Once Tesla confirms the ownership transfer, there are a few things you should do to ensure everything is set up correctly for you.
Sub-heading 5.1: Verify in Your Tesla App
Open your Tesla app. Your newly acquired vehicle should now appear under your account with full access to features like phone key, climate control, and software updates.
Sub-heading 5.2: Manage Keys and Access
Within your Tesla, go to the Locks section on the touchscreen.
Remove any phone keys or key cards that are not in your possession or associated with your account. This is crucial for security.
Consider setting up a Pin to Drive for an extra layer of security. This requires you to enter a PIN on the touchscreen before driving the car.
Sub-heading 5.3: Explore Your New Features
Now that you're the official owner, explore all the functionalities the Tesla app offers for your vehicle! Check for available software updates, monitor charging, and customize settings to your liking.
Frequently Asked Questions
How to check if my Tesla is connected to my account?
You can sign in to your Tesla Account online or open the Tesla app. If your car is connected, it will appear in your "My Products" section.
How to create a Tesla Account?
You can create a Tesla Account by visiting the Tesla website and selecting 'Create Account' or by downloading the Tesla app and tapping 'Create Account' at the login screen.
How to find my Tesla's VIN?
Your Tesla's VIN can typically be found on the dashboard (visible through the windshield), on the driver's side door jamb, or in your vehicle's registration documents.
How to factory reset my Tesla if I don't have the previous owner's login?
If you don't have the previous owner's login, you may not be able to factory reset the car directly. Your priority should be to complete the ownership transfer via the Tesla app, which will eventually remove their access.
How to add another driver to my Tesla?
Adding a driver is different from transferring ownership. You can add up to five drivers to your vehicle at any time in the Tesla app under "Manage Drivers."
How to contact Tesla Support for ownership transfer issues?
You can contact Tesla Support through the Tesla app by navigating to the "Help" menu under your profile and selecting "Need More Help," or by visiting the support section of the Tesla website.
How to ensure all subscriptions transfer with the car?
Some subscriptions and Supercharging credits may not transfer with ownership. It's best to clarify this with Tesla Support or the seller before completing the purchase.
How to know if the ownership transfer is complete?
Both the old and new owners will receive an email confirmation from Tesla once the ownership transfer process is finalized. You'll also see the car appear in your Tesla app.
How to remove a vehicle from my Tesla app if I sell it?
Open the Tesla app, go to "My Products," select the vehicle you wish to remove, and tap "Remove or Transfer Ownership."
How to secure my Tesla after buying it used?
After the ownership transfer, immediately remove any unfamiliar phone keys or key cards from the car's settings and consider enabling "Pin to Drive" for enhanced security.
Find more detailed information and visual guides on transferring Tesla ownership by checking out this video: