Alright, let's get you started on completing your SBI Credit Card Video KYC! It's a pretty straightforward process, and I'll walk you through each step.
Ready to begin your SBI Credit Card Video KYC? Grab your PAN card, have a stable internet connection, and find a quiet, well-lit spot. Let's do this!
Step 1: Initiating the Video KYC Process
This is where your journey begins. You'll typically receive a link or notification from SBI to initiate your Video KYC.
- Locate the Link/Notification: Keep an eye on your registered mobile number and email address. SBI usually sends a direct link or instructions on how to start the process online.
- Access the SBI Platform: Click on the provided link or navigate to the SBI Card website or app. Look for the "Video KYC" or "Complete Your KYC" section.
- Enter Required Details: You'll likely be asked to enter your application number or other identifying details to proceed. Make sure you have this information handy.
- Consent and Permissions: You might need to grant permission for the platform to access your device's camera and microphone. Ensure you allow these permissions for the video call to work.
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| How To Sbi Credit Card Video Kyc |
Step 2: Preparing for the Video Call
A little preparation goes a long way in ensuring a smooth experience.
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- Stable Internet Connection: This is crucial for an uninterrupted video call. Check your Wi-Fi or mobile data signal strength. A weak connection can lead to delays or disconnections.
- Well-Lit Environment: Ensure your face is clearly visible to the SBI representative. Avoid backlighting, which can cast shadows on your face.
- Quiet Place: Minimize background noise to ensure clear communication with the representative.
- Original PAN Card: You will need to show your original PAN card to the SBI representative during the video call. Keep it within easy reach. Remember, a photocopy or digital version is usually not accepted.
- Blank White Paper and Pen: The representative might ask you to sign on a blank white paper during the call. Have these ready.
Step 3: Connecting with the SBI Representative
This is where the actual video interaction takes place.
- Join the Video Call: Once you've completed the initial steps, you'll be placed in a queue or directly connected to an SBI representative. Be patient if there's a waiting time.
- Identity Verification: The representative will first verify your identity. They might ask for your name, date of birth, and other details you provided during the application process.
- Showing Your PAN Card: When asked, hold your original PAN card clearly in front of the camera so that all the details are visible to the representative. Follow their instructions on how to present it.
- Live Photograph: The representative will likely take a live photograph of you during the video call for their records. Ensure your face is clearly visible and well-framed.
- Signature Verification: You might be asked to sign on the blank white paper you kept ready and show it to the camera. Make sure your signature is clear.
- Address Confirmation: The representative may ask you to confirm your residential address as mentioned in your application.
Step 4: Completing and Submitting the KYC
Almost there! This is the final stage of the Video KYC process.
- Confirmation by the Representative: Once the representative has verified all your details, they will inform you that your Video KYC process is complete.
- Post-Verification Process: SBI will then review the video recording and the documents you presented. This is an internal process and may take some time.
- Status Updates: You will likely receive updates on the status of your KYC verification via SMS or email. Keep checking your registered contact details.
- Activation of Your Credit Card: Once your Video KYC is successfully verified, your SBI Credit Card will be activated as per the usual timelines. You will receive communication regarding the dispatch of your physical card.
How to FAQs:
How to start SBI Credit Card Video KYC?
Follow the link sent by SBI to your registered mobile number or email, or navigate to the SBI Card website/app and find the Video KYC section.
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How to prepare for SBI Credit Card Video KYC?
Ensure you have a stable internet connection, a well-lit and quiet environment, your original PAN card, and a blank white paper with a pen.
How to show PAN card during SBI Credit Card Video KYC?
Hold your original PAN card clearly in front of the camera, ensuring all details are visible to the SBI representative, as per their instructions.
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How to sign during SBI Credit Card Video KYC?
Sign on a blank white paper when asked by the representative and show the signed paper clearly to the camera.
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How long does SBI Credit Card Video KYC take?
The live video call itself usually takes around 5-10 minutes, provided you have everything ready.
How to know if my SBI Credit Card Video KYC is successful?
You will receive a confirmation from the SBI representative during the call, and you will likely get SMS/email updates on the status of your KYC verification.
How to troubleshoot if the SBI Credit Card Video KYC fails?
Check your internet connection, ensure camera and microphone permissions are granted, and try again. If issues persist, contact SBI Card customer care.
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How to reschedule SBI Credit Card Video KYC?
If you missed your scheduled Video KYC, you might receive an option to reschedule. Check the communication from SBI or contact their customer care for assistance.
How to know the requirements for SBI Credit Card Video KYC?
The primary requirements are your original PAN card, a stable internet connection, a working camera and microphone, and a quiet, well-lit environment.
How to contact SBI Card customer care for Video KYC issues?
You can find the SBI Card customer care number on their official website or in the communication you received regarding your credit card application.
I hope this detailed guide helps you complete your SBI Credit Card Video KYC smoothly! Let me know if you have any other questions.
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