Alright, let's dive into the process of sending money from your PayPal account to Xoom! It's a fantastic way to send funds internationally, leveraging the convenience of PayPal with Xoom's global reach. This comprehensive guide will walk you through each step.
Ready to send some money? Let's get started!
Step 1: Initiating the Transfer through PayPal
This is where your journey begins. You'll need to access your PayPal account to kick off the process.
1.1: Logging into Your PayPal Account
First things first, open your web browser and go to the official PayPal website (
1.2: Navigating to the 'Send Money' Section
Once you're logged in, you'll typically see a summary of your account. Look for options like "Send & Request," "Send Money," or a similar button. Click on this option to begin the money transfer process.
1.3: Specifying the Recipient and Amount
On the 'Send Money' page, you might see different options. Look for an option that specifically mentions sending internationally or to a service like Xoom. Sometimes, PayPal directly integrates Xoom functionality.
- Entering Recipient Details: You might be prompted to enter the recipient's email address, mobile number, or name. If PayPal directly offers the Xoom option, you might be asked to specify the country you're sending to.
- Entering the Amount: Carefully enter the amount of money you wish to send. Double-check this amount to avoid any errors. You'll likely see the currency you're sending from (e.g., USD, EUR) and potentially an option to choose the recipient's currency.
Step 2: Utilizing the Xoom Integration (If Available Directly on PayPal)
In some regions and PayPal versions, Xoom is seamlessly integrated. If you see this integration, the process is quite straightforward.
2.1: Selecting the 'Send with Xoom' Option
If you see an option like "Send with Xoom" or "Send Internationally with Xoom," select it. This will indicate that you want to use Xoom's services for your international transfer.
2.2: Following the On-Screen Prompts
Once you select the Xoom option, PayPal will guide you through the necessary steps. This might involve:
- Selecting the Recipient's Country: Choose the country where your recipient is located.
- Providing Recipient Details: You'll likely need to provide more detailed information about your recipient, such as their full name (as it appears on their ID), their address, and their phone number.
- Specifying the Delivery Method: Xoom offers various delivery methods depending on the country, such as bank deposit, cash pickup, or mobile money transfer. Choose the option that best suits your recipient's needs. You might be asked to provide the recipient's bank name and account number if you choose bank deposit.
- Reviewing the Transfer Details: Carefully review all the information you've entered, including the recipient's details, the amount, the delivery method, and the fees and exchange rates.
2.3: Confirming and Sending the Payment
Once you're satisfied with all the details, you'll be prompted to confirm the transaction. Make sure you understand the total cost, including any transfer fees and the exchange rate being applied. Click the "Send" or "Confirm" button to initiate the transfer.
Step 3: Accessing Xoom Directly (If No Direct PayPal Integration)
If you don't see a direct Xoom integration within your PayPal account, you'll need to access the Xoom website or app separately.
3.1: Visiting the Xoom Website or Using the Xoom App
Open your web browser and go to the official Xoom website (
3.2: Logging into Your Xoom Account (or Creating One)
If you already have a Xoom account, log in using your registered email address and password. If you don't have an account, you'll need to sign up. The registration process usually involves providing your name, email address, phone number, and creating a password. You might also be asked to verify your identity at some point.
3.3: Initiating a New Transfer
Once logged in, look for an option like "Send Money" or "Start a Transfer." Click on this to begin the process.
3.4: Providing Recipient Details
You'll be asked to provide detailed information about your recipient, including:
- Recipient's Country: Select the country where your recipient is located.
- Recipient's Full Name: Enter their full name as it appears on their official identification.
- Recipient's Address: Provide their complete residential address.
- Recipient's Phone Number (Optional but Recommended): This can be helpful for notifications.
- Delivery Method: Choose how your recipient will receive the money (bank deposit, cash pickup, mobile money, etc.). The required information will vary depending on the chosen method. For bank deposit, you'll need the bank name, branch name (if applicable), and the recipient's bank account number. For cash pickup, you'll need to select a pickup location and provide the recipient's mobile number.
3.5: Specifying the Sending Amount and Payment Method
Enter the amount of money you want to send. You'll then be asked to choose your payment method. Look for the PayPal option.
3.6: Linking Your PayPal Account to Xoom
If this is your first time using PayPal with Xoom, you'll likely be prompted to link your PayPal account. You'll need to enter your PayPal email address and password to authorize the connection between your Xoom and PayPal accounts. This allows Xoom to securely access funds from your PayPal balance or linked payment methods.
3.7: Reviewing and Confirming the Transfer
Carefully review all the details of your transfer, including the recipient's information, the amount, the delivery method, the fees, and the exchange rate. Ensure everything is accurate before you proceed. Click the "Send" or "Confirm" button to finalize the transaction.
Step 4: Tracking Your Transfer
Once you've sent the money, both PayPal (if integrated) and Xoom will usually provide you with a transaction reference number or tracking ID. You can use this to monitor the status of your transfer.
4.1: Checking Your PayPal Activity (If Integrated)
If you initiated the transfer through PayPal, you can usually find details about the transaction in your PayPal account activity. Look for the transaction and its status.
4.2: Checking Your Xoom Account (If Used Directly)
If you used the Xoom website or app, you can log in to your Xoom account to track the progress of your transfer. You'll typically see the current status (e.g., processing, sent, delivered) and estimated delivery time. You might also receive email or SMS notifications about the transfer's progress.
Step 5: Troubleshooting Common Issues
Sometimes, things might not go exactly as planned. Here are a few common issues and how to address them:
5.1: Incorrect Recipient Details
If you realize you've entered incorrect recipient details, contact Xoom customer support immediately. They may be able to help you correct the information or cancel the transfer, depending on its status.
5.2: Payment Issues
If your PayPal payment fails, ensure that you have sufficient funds in your PayPal balance or that your linked bank account or card has available credit. Also, check if there are any transaction limits on your PayPal account.
5.3: Delays in Transfer
Transfer times can vary depending on the destination country, the delivery method, and other factors. Check the estimated delivery time provided by Xoom. If the transfer is taking longer than expected, contact Xoom customer support for assistance.
5.4: Account Verification Issues
Both PayPal and Xoom may require you to verify your identity for security reasons. Make sure you have completed any required verification steps to avoid delays or limitations on your account.
By following these steps, you should be able to successfully send money from your PayPal account to Xoom. Remember to always double-check the details before confirming any transaction.
Frequently Asked Questions (How to...)
How to create a Xoom account?
Quick Answer: Go to the Xoom website or download the Xoom app and follow the on-screen instructions to sign up, providing your personal details and creating a password.
How to link my PayPal account to Xoom?
Quick Answer: When initiating a transfer on Xoom, select PayPal as your payment method. You'll be prompted to enter your PayPal email and password to authorize the connection.
How to find the recipient's bank details for a bank deposit?
Quick Answer: You'll need to ask your recipient for their full name as it appears on their account, the bank name, the branch name (if applicable), and their bank account number or IBAN.
How to track my Xoom transfer?
Quick Answer: Log in to your Xoom account on the website or app and look for the transaction history or a tracking section. You'll usually find the status and a tracking number.
How to change the delivery method after sending money with Xoom?
Quick Answer: Once a transfer is initiated, you usually cannot change the delivery method. Contact Xoom customer support immediately if you need to make changes; they may be able to assist depending on the transfer status.
How to cancel a Xoom transfer?
Quick Answer: You might be able to cancel a transfer if it hasn't been completed yet. Check your Xoom account for a cancellation option or contact Xoom customer support for assistance.
How to view the fees and exchange rates for a Xoom transfer?
Quick Answer: Before confirming your transfer, Xoom will clearly display the transfer fees and the exchange rate being applied to your transaction.
How to contact Xoom customer support?
Quick Answer: You can usually find contact information (phone numbers, email addresses, and sometimes live chat) on the Xoom website under a "Help" or "Contact Us" section.
How to ensure my recipient receives the money in the correct currency?
Quick Answer: When setting up your transfer, you'll typically select the recipient's country, and Xoom will usually handle the currency conversion. Review the details carefully before sending to ensure the correct currency is displayed.
How to resolve issues if my PayPal payment to Xoom fails?
Quick Answer: Check your PayPal balance or linked payment methods for sufficient funds. Ensure your PayPal account is in good standing and there are no transaction limits preventing the transfer. If the issue persists, contact PayPal or Xoom customer support.